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    • Well barristers would say that in the hope that motorists would go to them for advice -obviously paid advice.  The problem with appealing is at least twofold. 1] there is a real danger that some part of the appeal will point out that the person appealing [the keeper ] is also the driver.  And in a lot of cases the last thing the keeper wants when they are also the driver is that the parking company knows that. It makes it so much easier for them as the majority  of Judges do not accept that the keeper and the driver are the same person for obvious reasons. Often they are not the same person especially when it is a family car where the husband, wife and children are all insured to drive the same car. On top of that  just about every person who has a valid insurance policy is able to drive another person's vehicle. So there are many possibilities and it should be up to the parking company to prove it to some extent.  Most parking company's do not accept appeals under virtually any circumstances. But insist that you carry on and appeal to their so called impartial jury who are often anything but impartial. By turning down that second appeal, many motorists pay up because they don't know enough about PoFA to argue with those decisions which brings us to the second problem. 2] the major parking companies are mostly unscrupulous, lying cheating scrotes. So when you appeal and your reasons look as if they would have merit in Court, they then go about  concocting a Witness Statement to debunk that challenge. We feel that by leaving what we think are the strongest arguments to our Member's Witness Statements, it leaves insufficient time to be thwarted with their lies etc. And when the motorists defence is good enough to win, it should win regardless of when it is first produced.   
    • S13 (2)The creditor may not exercise the right under paragraph 4 to recover from the keeper any unpaid parking charges specified in the notice to keeper if, within the period of 28 days beginning with the day after that on which that notice was given, the creditor is given— (a)a statement signed by or on behalf of the vehicle-hire firm to the effect that at the material time the vehicle was hired to a named person under a hire agreement; (b)a copy of the hire agreement; and (c)a copy of a statement of liability signed by the hirer under that hire agreement. As  Arval has complied with the above they cannot be pursued by EC----- ------------------------------------------------------------------------------------------------------------------------------------------------------------------- S14 [1]   the creditor may recover those charges (so far as they remain unpaid) from the hirer. (2)The conditions are that— (a)the creditor has within the relevant period given the hirer a notice in accordance with sub-paragraph (5) (a “notice to hirer”), together with a copy of the documents mentioned in paragraph 13(2) and the notice to keeper; (b)a period of 21 days beginning with the day on which the notice to hirer was given has elapsed;  As ECP did not send copies of the documents to your company and they have given 28 days instead of 21 days they have failed to comply with  the Act so you and your Company are absolved from paying. That is not to say that they won't continue asking to be paid as they do not have the faintest idea how PoFA works. 
    • Euro have got a lot wrong and have failed to comply with the Protection of Freedoms Act 2012 Schedule 4.  According to Section 13 after ECP have written to Arval they should then send a NTH to the Hirer  which they have done.This eliminates Arval from any further pursuit by ECP. When they wrote to your company they should have sent copies of everything that they asked Arval for. This is to prove that your company agree what happened on the day of the breach. If ECP then comply with the Act they are allowed to pursue the hirer. If they fail, to comply they cannot make the hirer pay. They can pursue until they are blue in the face but the Hirer is not lawfully required to pay them and if it went to Court ECP would lose. Your company could say who was driving but the only person that can be pursued is the Hirer, there does not appear to be an extension for a driver to be pursued. Even if there was, because ECP have failed miserably to comply with the Act  they still have no chance of winning in Court. Here are the relevant Hire sections from the Act below.
    • Thank-you FTMDave for your feedback. May I take this opportunity to say that after reading numerous threads to which you are a contributor, I have great admiration for you. You really do go above and beyond in your efforts to help other people. The time you put in to help, in particular with witness statements is incredible. I am also impressed by the way in which you will defer to others with more experience should there be a particular point that you are not 100% clear on and return with answers or advice that you have sought. I wish I had the ability to help others as you do. There is another forum expert that I must also thank for his time and patience answering my questions and allowing me to come to a “penny drops” moment on one particular issue. I believe he has helped me immensely to understand and to strengthen my own case. I shall not mention who it is here at the moment just in case he would rather I didn't but I greatly appreciate the time he took working through that issue with me. I spent 20+ years of working in an industry that rules and regulations had to be strictly adhered to, indeed, exams had to be taken in order that one had to become qualified in those rules and regulations in order to carry out the duties of the post. In a way, such things as PoFA 2012 are rules and regulations that are not completely alien to me. It has been very enjoyable for me to learn these regulations and the law surrounding them. I wish I had found this forum years ago. I admit that perhaps I had been too keen to express my opinions given that I am still in the learning process. After a suitable period in this industry I became Qualified to teach the rules and regulations and I always said to those I taught that there is no such thing as a stupid question. If opinions, theories and observations are put forward, discussion can take place and as long as the result is that the student is able to clearly see where they went wrong and got to that moment where the penny drops then that is a valuable learning experience. No matter how experienced one is, there is always something to learn and if I did not know the answer to a question, I would say, I don't know the answer to that question but I will go and find out what the answer is. In any posts I have made, I have stated, “unless I am wrong” or “as far as I can see” awaiting a response telling me what I got wrong, if it was wrong. If I am wrong I am only too happy to admit it and take it as a valuable learning experience. I take the point that perhaps I should not post on other peoples threads and I shall refrain from doing so going forward. 🤐 As alluded to, circumstances can change, FTMDave made the following point that it had been boasted that no Caggers, over two years, who had sent a PPC the wrong registration snotty letter, had even been taken to court, let alone lost a court hearing .... but now they have. I too used the word "seemed" because it is true, we haven't had all the details. After perusing this forum I believe certain advice changed here after the Beavis case, I could be wrong but that is what I seem to remember reading. Could it be that after winning the above case in question, a claimant could refer back to this case and claim that a defendant had not made use of the appeal process, therefore allowing the claimant to win? Again, in this instance only, I do not know what is to be gained by not making an appeal or concealing the identity of the driver, especially if it is later admitted that the defendant was the driver and was the one to input the incorrect VRN in error. So far no one has educated me as to the reason why. But, of course, when making an appeal, it should be worded carefully so that an error in the appeal process cannot be referred back to. I thought long and hard about whether or not to post here but I wanted to bring up this point for discussion. Yes, I admit I have limited knowledge, but does that mean I should have kept silent? After I posted that I moved away from this forum slightly to find other avenues to increase my knowledge. I bought a law book and am now following certain lawyers on Youtube in the hope of arming myself with enough ammunition to use in my own case. In one video titled “7 Reasons You Will LOSE Your Court Case (and how to avoid them)” by Black Belt Barrister I believe he makes my point by saying the following, and I quote: “If you ignore the complaint in the first instance and it does eventually end up in court then it's going to look bad that you didn't co-operate in the first place. The court is not going to look kindly on you simply ignoring the company and not, let's say, availing yourself of any kind of appeal opportunities, particularly if we are talking about parking charge notices and things like that.” This point makes me think that, it is not such a bizarre judgement in the end. Only in the case of having proof of payment and inputting an incorrect VRN .... could it be worthwhile making a carefully worded appeal in the first instance? .... If the appeal fails, depending on the reason, surely this could only help if it went to court? As always, any feedback gratefully received.
    • To which official body does one make a formal complaint about a LPA fixed charge receiver? Does one make a complaint first to the company employing the appointed individuals?    Or can one complain immediately to an official body, such as nara?    I've tried researching but there doesn't seem a very clear route on how to legally hold them to account for wrongful behaviour.  It seems frustratingly complicated because they are considered to be officers of the court and held in high esteem - and the borrower is deemed liable for their actions.  Yet what does the borrower do when disclosure shows clear evidence of wrong-doing? Does anyone have any pointers please?
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    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

      Please note that a recent case against UPS failed on exactly the same issue with the judge held that the Contracts (Rights of Third Parties) Act 1999 did not apply.

      We will be getting that transcript very soon. We will look at it and we will understand how the judge made such catastrophic mistakes. It was a very poor judgement.
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      This is good ethical practice.

      It would be very nice if the parcel delivery companies – including EVRi – practised this kind of thing as well.

       

      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
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Debt Mountain Versus Barclays Bank Account.


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I had 2 accounts with Barclays fully settled at the end of 2003 or early 2004. I want to claim back charges on these accounts. I can't find the account numbers though. I went into my branch with my passport, but they said they had no record of me. I phoned up a few different departments. Again, they said they had no record of me. This is very frustrating. What do I do now? Any advice greatly appreciated.

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I Wish you everything you wish yourself.

 

NatWest Claimed £1,639. Accepted £1,344.

Natwest Paid me again as GOGW £1,656. Yes they can have it back if they say please.

Barclays 1 Claimed £1,260. Won by default. Paid in full

Barclays 2 Claimed £2,378. Won by default. Paid in full

Birmingham Midshires. Claimed £2,122. Accepted £2,075.

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I dont see why not.

The online application only takes 10 minutes.

I Wish you everything you wish yourself.

 

NatWest Claimed £1,639. Accepted £1,344.

Natwest Paid me again as GOGW £1,656. Yes they can have it back if they say please.

Barclays 1 Claimed £1,260. Won by default. Paid in full

Barclays 2 Claimed £2,378. Won by default. Paid in full

Birmingham Midshires. Claimed £2,122. Accepted £2,075.

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You could make copies of your id, ie passport, driving license, household bills, your address and any previous addresses that might be relevant.

 

And send it recorded delivery to the head office.

HOW TO...DUMMIES GUIDE TO CAG...Read here

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EVERYTHING YOU NEED THE A~Z GUIDE...Read here

 

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Please don't forget this site is run on DONATIONS If this site has helped in any way, then please give a little back. ;-)

Any opinions are without prejudice & without liability. All I know has come from this site. If you are unsure, please seek professional advice. .

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  • 1 month later...
This lot are really playing games with me. Will update after their 40 days expires.

 

Welcome to the Barclays fan club.

Expect their ignorance, and blatant disregard for your rights.

Do not give them a day longer than necessary.

I Wish you everything you wish yourself.

 

NatWest Claimed £1,639. Accepted £1,344.

Natwest Paid me again as GOGW £1,656. Yes they can have it back if they say please.

Barclays 1 Claimed £1,260. Won by default. Paid in full

Barclays 2 Claimed £2,378. Won by default. Paid in full

Birmingham Midshires. Claimed £2,122. Accepted £2,075.

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Welcome to the Barclays fan club.

Expect their ignorance, and blatant disregard for your rights.

Do not give them a day longer than necessary.

 

Fully agree. Inconsiderate and ignorant. I have posted on one of my threads that when thinking about Barclays i develop tourettes :mad: I have to engage in a lot of self control when posting on here about them, to ensure i am not rude or abusive.

 

It will be the biggest relief to get them off my back. DCAs have been far easier to manage.

 

Keep at 'em - never give them a minutes peace!! :-)

I'm midway through the tunnel, but getting closer to the light.

 

 

 

Please be aware that i am not an expert in anything!

I may offer an opinion, but the final decision is yours.

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  • 3 weeks later...

1. Original letter sent 3rd December. No reply. Sent recorded and have proof of delivery.

2. 2nd letter sent 18th December with a copy of the letter from 3rd December attached. I asked for an update of their progress and acknowledgement of the matter. Sent recorded and have proof of delivery. They replied to my son, not me, with a list of charges on his old account. He actually still owes them money. My son has a different first name to myself, but the same middle name. I had actually retrieved one of my 2 account numbers by now and did clearly state and include this in this letter. They did this on purpose right?

3. 3rd letter sent 31st December with copies of previous 2 letters attached. Sent recorded and have proof of delivery. I reminded them of my name and the blatant error they were responsible for. I told them in no uncertain terms that I wouldn't go away.

4. Received a letter from Barclays on 6th January, again to my son, listing a few charges on his account and making out that this was the end of the matter.

5. Decided to just let the clock tick as I had done everything I could have done. Still not a single acknowledgement to myself from Barclays.

 

Somehow I don't think they want to pay me the hundreds and hundreds of quid they owe me. What do I do now? Feeling a little demoralised.

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Hi DM,

 

Re item 2. - I doubt they did this on purpose. Far more likely to be a mistake, but a very serious one for them to make. There are Data Protection issues here which I will come back and address later.

 

If they have one a/c no. for you, AFAIK they should be able to cross reference ALL your info (including other a/c nos.) from this.

 

I'll be back with a suggested course of action.

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Re yr post #9, have you actually sent Barclays an SAR with the fee, and when.

We could do with some help from you

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Thanks for the clarification.

 

They are very slow to release the data you've requested and I won't bore you with examples of how CAGers have been sent no info or wrong info for months befroe they comply.

 

If they'd sent your son's info to you, or your info to your son, there would have been a Data Protection breach which I think would involve a complaint to the Information Commissioner.

 

However, there's been no such breach and I think you should just continue with your SAR action. They've had 40 days to reply to your SAR which expired on 9th Jan so you can now take your next steps. See here - http://www.consumeractiongroup.co.uk/forum/faqs-please-read-these/31460-example-step-step-instructions.html

 

It is MY opinion that, if they have 1 a/c no. for you, this will cross ref ALL info and a/c nos. which they have for you. I would point this out to them when threatening Court action to force them to comply with the SAR.

We could do with some help from you

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  • 1 month later...

Things are slowly coming together on this. I had no account numbers to begin with. I got one account number from an unenforcable CCA that some DCA sent me and gave this to Barclays with my second letter. Those statements arrived today after pressure from the Information Commissioners Office. What is fantastic is that there is a transfer to the other account in the statements. I am forwarding this second account number to Barclays today. I'm sure they knew what it was anyway. They have no excuse now. Should I submit one prelim letter now or wait for the statements on the other account?

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Glad to see your finally on your way with these claims now. :D

 

You dont need to wait. Send your prelim letter, and get the ball rolling.

HOW TO...DUMMIES GUIDE TO CAG...Read here

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F&Q's... Read here

EVERYTHING YOU NEED THE A~Z GUIDE...Read here

 

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Please don't forget this site is run on DONATIONS If this site has helped in any way, then please give a little back. ;-)

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Yup, get on with reclaiming on the 1st a/c now.

 

It could be weeks or months till you get the info for the 2nd a/c.

 

If the 2nd a/c's info turns up quickly and the 2 a/c's are similar (ie both are personal or both are business a/c's) you can File one Court Claim covering both a/c's.

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I've noticed that there seem to be a load of £7.50 charges on the account for the last year it was active. My son thinks it is for something called 'Additions'. He says he had this put on his old account without his consent as well. He happened to notice it and got it taken off straight away though. I'm sure I never asked for this. Can I claim these charges back as well?

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Most have kept the additions seperate from the charges I think made seperate approaches to the bank for each ..... what you could do is add paragraph to your prelim letter regarding the Additions Fee :)

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Hi DM,

 

Claim back all Paid Referral fees.

 

Re the Additions chgs, I would take this up with Barclays seperately (Customer Services/Relations). You can't include these chgs on your court claim and this issue may just be overlooked.

 

Quantify how much you've been chgd in Add'ns Fees and write asking for them to be refunded (I assume) because you never asked for this option.

We could do with some help from you

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I would say include them in your figures at this stage and I'll try to get opinion on this.

 

You can always drop this item of the claim if it's going to cause problems.

We could do with some help from you

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I didnt think you could, i thought it was classed as a service. :rolleyes:

HOW TO...DUMMIES GUIDE TO CAG...Read here

STEP BY STEP GUIDE...Read here

F&Q's... Read here

EVERYTHING YOU NEED THE A~Z GUIDE...Read here

 

Go to our Cag Toolbar Download page here

 

Please don't forget this site is run on DONATIONS If this site has helped in any way, then please give a little back. ;-)

Any opinions are without prejudice & without liability. All I know has come from this site. If you are unsure, please seek professional advice. .

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