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    • What type of finance is it?   HP, PCP, Loan? They want her to ring so they can bully her into making payments she can't afford...unless she can record her calls then IMHO, I'd keep everything in writing. Is £400 SSP her only income? There's no chance they will justify taking half of that.   Lodge a formal complaint with them ASAP, exhaust it, and then you can escalate it sooner rather than later, ruddy sharks!  
    • Is all of this actually on the signage? Don't remember seeing that much detail on other threads.
    • If I have learnt one thing from this forum, it's not to call and communicate via email. I passed this info on to her and they are pushing for her to call them.    "Unfortunately, you will need to call us. The conversation won’t be so black and white as to therefore type over email. In a nutshell we can confirm that the request to not pay for 3 months we cannot put in place"  I emailed them back on her behalf and said that what ever is discussed over the phone will need to be put in an email so that she can review it properly. No decisions will be made on that phone call.    "Once we speak to you on the phone we will follow up with an email to confirm the options discussed. [Phone number]"   Why are they pushing for a phone call? If its not so black and white, why can they then follow up with an email?  
    • Appreciate input Andy, updated: IN THE ******** County Court Claim No. [***] BETWEEN: LC Asset 2 S.A.R.L CLAIMANT AND [***] DEFENDANT ************ _________________________ ________ WITNESS STATEMENT OF [***] _________________________ ________ I, [***], being the Defendant in this case will state as follows;     I make this Witness Statement in support of my defence in this claim.   1. I understand that the claimant is an Assignee, a buyer of defunct or bad debts, which are bought on mass portfolios at a much-reduced cost to the amount claimed and which the original creditors have already written off as a capital loss and claimed against taxable income as confirmed in the claimant’s witness statement exhibit by way of the Deed of Assignment. As an assignee or creditor as defined in section 189 of the CCA this applies to this new requirement on assignment of rights. This means that when an assignee purchases debts (or otherwise acquires rights under a credit agreement) it also acquires certain obligations to the borrower including the duty to comply with CCA requirements (such as the rules on statements and notices and other post-contractual information). The assignee becomes the creditor under the agreement. This ensures that essential consumer protections under the CCA cannot be circumvented by assigning the debt to a third party. 2. The Claim relates to an alleged Credit Card agreement between the Defendant and Bank of Scotland plc. Save insofar of any admittance it is accepted that the Defendant has had contractual agreements with Bank of Scotland plc in the past, the Defendant is unaware as to what alleged debt the Claimant refers. The Defendant has not entered any contract with the Claimant. 3. The Defendant requested a copy of the CCA on the 24/12/2022 along with the standard fee of £1.00 postal order, to which the defendant received a reply from the Claimant dated 06/02/2023. To this date, the Claimant has failed to disclose a valid agreement and proof as per their claim that this is enforceable, that Default Notice and Notice of Assignment were sent to and received by the Defendant, on which their claim relies. The Claimant is put to strict proof to verify and confirm that the exhibit *** is a true copy of the agreement and are the true Terms and Conditions as issued at the time of inception of the online application and execution of the agreement. 4. Point 3 is noted. The Claimant pleads that a default notice has been served upon the defendant as evidenced by Exhibit [***]. The claimant is put to strict proof to verify the service of the above in accordance with s136 and s196 Law of Property Act 1925. 5. Point 6 is noted and disputed. The Defendant cannot recall ever having received the notice of assignment as evidenced in the exhibit marked ***. The claimant is put to strict proof to verify the service of the above in accordance with s136 and s196 Law of Property Act 1925. 6. Point 11 is noted and disputed. See 3. 7. Point 12 is noted, the Defendant doesn’t recall receiving contact where documentation is provided as per the Claimants obligations under CCA. In addition, the Claimant pleads letters were sent on dates given, yet those are not the letters evidenced in their exhibits *** 8. Point 13 is noted and denied. Claimant is put to strict proof to prove allegations. 9. The Claimant did not provide a true copy of the CCA in response to the Defendants request of 21/12/2022. The Claimant further claims that the documents are sufficient to pursue a Judgement and are therefore copies of original documents in their possession. Conclusion 10. Without the Claimant providing a valid true copy of the executed Credit agreement that complies with the CCA, the Claimant has no grounds on which to enforce this alleged debt. 11. The Claimant has been unjustly enriched at the expense of the Defendant by purchasing bulk debt at a greatly reduced cost and subrogating for the original creditor in trying to recuperate the full amount of the original debt 12. The Defendant was not given ample evidence to prove the debt and therefore was not required to enter settlement negotiations. Should the debt be proved in the future, the Defendant is willing to enter such negotiations with the Claimant. On receipt of this claim I could not recall the precise details of the agreement or any debt and sought clarity from the claimant by way of a Section 78 request. The Claimant failed to comply. I can only assume as this was due to the Claimant not having any enforceable documentation and issuing a claim in hope of an undefended default judgment.   Statement of Truth I, ********, the Defendant, believe the facts stated within this Witness Statement to be true. I understand that proceedings for contempt of court may be brought against anyone who makes, or causes to be made, a false statement in a document verified by a statement of truth without an honest belief in it’s truth. Signed: _________________________ _______ Dated: _____________________
    • Morning,  I am hoping someone can help, I am posting on behalf of my friend so I will try and provide as much info as possible.  Due health reasons, she is currently not working and unable to pay her contractual car finance payments. She emailed 247 Money and asked for a 3 month payment holiday, they refused this straight away with no reasons as to why. They have told her that instead she can make a payment of £200. She is currently getting £400+ a month ssp so this is not acceptable. She went back to them and explained she cannot make this payment and they have not offered an alternative plan. Its £200 or she falls into default.  She is now panicking as she does not want her car to be taken away. What options does she have?  Thank you, 
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LBA from Optima Leagal Services*WON* DISCONTINUED BY CONSENT*****


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What is their problem with CAG. There was another thread, I think re MBNA who wanted the Judge to chuck out the defence in that it was produced with help from a "website" which made it innefective and inappropriate ?

 

Sounds to me as though Optima are fishing !!.

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PLEASE DO NOT ASK ME TO GIVE ADVICE BY PM - IF YOU PROVIDE A LINK TO YOUR THREAD THEN I WILL BE HAPPY TO OFFER ADVICE THERE:D

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Hello Viano!

 

So, the call was just a Lawyer wanting to weaken your resolve then!

 

Sadly, another example of how bankers, DCAs and their Lawyers all operate from the same Script.

 

Sorry to sound like a stuck record, but I think it would've been better to make them keep it in Writing. They only wanted to talk to you, to see if a smooth talking confident sounding Legal Worm could inject some doubt into your strategy.

 

I'm sure it hasn't worked, has it...but the effect would've been undermined if they had to say all of that in a Letter that you could keep, produce if needed in Court, and post here for us all to poke ridicule at!

 

Oh, and when you next Write to them, ask them why, if they are so clever and Legally asute, why do they keep on ignoring The Companies Act regarding Registered Company Address details on their own Business Letterheads?

 

I hope you are reading this Optima...shove that up your pipe and choke on it matey!

 

Cheers,

BRW

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Hello Viano!

 

So, the call was just a Lawyer wanting to weaken your resolve then!

 

Sadly, another example of how bankers, DCAs and their Lawyers all operate from the same Script.

 

Sorry to sound like a stuck record, but I think it would've been better to make them keep it in Writing. They only wanted to talk to you, to see if a smooth talking confident sounding Legal Worm could inject some doubt into your strategy.

 

I'm sure it hasn't worked, has it...but the effect would've been undermined if they had to say all of that in a Letter that you could keep, produce if needed in Court, and post here for us all to poke ridicule at!

 

Oh, and when you next Write to them, ask them why, if they are so clever and Legally asute, why do they keep on ignoring The Companies Act regarding Registered Company Address details on their own Business Letterheads?

 

I hope you are reading this Optima...shove that up your pipe and choke on it matey!

 

Cheers,

BRW

 

 

:lol::lol: That's me cleaning coffee off the screen for the next 10 minutes then.

Have we helped you ...?         Please Donate button to the Consumer Action Group

Uploading documents to CAG ** Instructions **

Looking for a draft letter? Use the CAG Library

Dealing with Customer Service Departments? - read the CAG Guide first

1: Making a PPI claim ? - Q & A's and spreadsheets for single premium policy - HERE

2: Take back control of your finances - Debt Diaries

3: Feel Bullied by Creditors or Debt Collectors? Read Here

4: Staying Calm About Debt  Read Here

5: Forum rules - These have been updated - Please Read

BCOBS

1: How can BCOBS protect you from your Banks unfair treatment

2: Does your Bank play fair - You can force your Bank to play Fair with you

3: Banking Conduct of Business Regulations - The Hidden Rules

4: BCOBS and Unfair Treatment - Common Examples of Banks Behaving Badly

5: Fair Treatment for Credit Card Holders and Borrowers - COBS

Advice & opinions given by citizenb are personal, are not endorsed by Consumer Action Group or Bank Action Group, and are offered informally, without prejudice & without liability. Your decisions and actions are your own, and should you be in any doubt, you are advised to seek the opinion of a qualified professional.

PLEASE DO NOT ASK ME TO GIVE ADVICE BY PM - IF YOU PROVIDE A LINK TO YOUR THREAD THEN I WILL BE HAPPY TO OFFER ADVICE THERE:D

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Keep-keep up CB, Optima were two solicitors ago!, and yes BTW is right, they are leaning on us, gosh I'm worried.

 

V

 

 

Sorry, yes of course they were.. Optima got worried and passed it on didnt they:D

Have we helped you ...?         Please Donate button to the Consumer Action Group

Uploading documents to CAG ** Instructions **

Looking for a draft letter? Use the CAG Library

Dealing with Customer Service Departments? - read the CAG Guide first

1: Making a PPI claim ? - Q & A's and spreadsheets for single premium policy - HERE

2: Take back control of your finances - Debt Diaries

3: Feel Bullied by Creditors or Debt Collectors? Read Here

4: Staying Calm About Debt  Read Here

5: Forum rules - These have been updated - Please Read

BCOBS

1: How can BCOBS protect you from your Banks unfair treatment

2: Does your Bank play fair - You can force your Bank to play Fair with you

3: Banking Conduct of Business Regulations - The Hidden Rules

4: BCOBS and Unfair Treatment - Common Examples of Banks Behaving Badly

5: Fair Treatment for Credit Card Holders and Borrowers - COBS

Advice & opinions given by citizenb are personal, are not endorsed by Consumer Action Group or Bank Action Group, and are offered informally, without prejudice & without liability. Your decisions and actions are your own, and should you be in any doubt, you are advised to seek the opinion of a qualified professional.

PLEASE DO NOT ASK ME TO GIVE ADVICE BY PM - IF YOU PROVIDE A LINK TO YOUR THREAD THEN I WILL BE HAPPY TO OFFER ADVICE THERE:D

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FFS - trying to get you to back off just because you got help from people on the web - it beggars belief that they feel they have to go this far to avoid Court!! (After all, if they're that worried they could always just drop it!! If they're not confident of winning, they should not be trying to force it to Court!!)

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no that would be there bad bo

OFT debt collection guidance

 

Please remember the only stupid question is the one you dont ask so dont worry about asking the stupid questions.

 

Essex girl in pc world looking 4 curtains 4 her pc,the assistant says u dont need curtains 4 a computer!!Essex girl says,''HELLOOO!! i,ve got WINDOWS!!'.

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Hello The GodMother!

 

no that would be there bad bo

 

No, you have to smell past the BO, the bad breath, the Socks, the crud in the belly button and that smell from the pants...ignore all that, beyond and above the usual banking Lawyer odour there's an even more powerful pong of fear.

 

You can't miss it!

 

Cheers,

BRW

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Well i can as i am just getting my sense of smell back.

 

cant smell fear banker just bo i think it may be the crud in the belly button tho

OFT debt collection guidance

 

Please remember the only stupid question is the one you dont ask so dont worry about asking the stupid questions.

 

Essex girl in pc world looking 4 curtains 4 her pc,the assistant says u dont need curtains 4 a computer!!Essex girl says,''HELLOOO!! i,ve got WINDOWS!!'.

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Hi all,

 

Update:-

 

I received a letter this week-end confirming our conversation and stating that although they have a copy of the disclosure list and Defence they have not seen a copy of the witness statement, I faxed this to the Court on the due date (and have proof). I quote 'We have not seen a witness statement from you but we anticipate that such may be comprised in your disclosure list and form of Defence. If we are wrong in that assumption perhaps you could let us see your witness statement'. Should I?

 

When I have sorted all of my paperwork I will be asking further questions, some naive, some not so please bear with me.

 

V

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Were you supposed to send the solicitors your witness statement at the same time as the Court? Usually you send it to the Court and the other parties at the same time. They are entitled to see it; so I guess I would send it to them as a "True Copy" (i.e. a photocopy as opposed to printing it again) with dates, and a covering letter that confirms it was originally sent on . If you omitted to send it to them first time, no worries; they don't need to know that.

 

That's my take on it, anyway; wait until PT or one of the other Gurus answer as well, though, just to make sure. (See my signature).

 

Cheers!

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If they claim not to have recieved your defense they may try to move to have it struck out. You could always move to have there disclosure list struck out if they do this only seemd fair if they have failed to disclose that info to you.

OFT debt collection guidance

 

Please remember the only stupid question is the one you dont ask so dont worry about asking the stupid questions.

 

Essex girl in pc world looking 4 curtains 4 her pc,the assistant says u dont need curtains 4 a computer!!Essex girl says,''HELLOOO!! i,ve got WINDOWS!!'.

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Can someone point me to the relevant (downloadable) parts of:-

 

1) Civil Procedure Rules, Rules & Practice Directions.

2) Consumer Credit Act 1974.

3) Consumer Credit (Agreements) Regulations 1983.

4) Consumer Credit (Agreements (Amendments) Regulations 2004)

5) Consumer Credit (Enforcement, Default and Termination Notices) Regulations 1983.

6) The Administrations of Justice Act 1970.

 

Please.

 

Thanks.

 

V

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sorry my fault ment to put witness statement but put defence

 

for the cpr rules u will need

 

Home - Ministry of Justice thats were i got mine from anyway u may be able to find the others docs u requested on there especially part 6.

OFT debt collection guidance

 

Please remember the only stupid question is the one you dont ask so dont worry about asking the stupid questions.

 

Essex girl in pc world looking 4 curtains 4 her pc,the assistant says u dont need curtains 4 a computer!!Essex girl says,''HELLOOO!! i,ve got WINDOWS!!'.

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i will google the other docs for u

OFT debt collection guidance

 

Please remember the only stupid question is the one you dont ask so dont worry about asking the stupid questions.

 

Essex girl in pc world looking 4 curtains 4 her pc,the assistant says u dont need curtains 4 a computer!!Essex girl says,''HELLOOO!! i,ve got WINDOWS!!'.

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retiring rite now thanks to PT.

OFT debt collection guidance

 

Please remember the only stupid question is the one you dont ask so dont worry about asking the stupid questions.

 

Essex girl in pc world looking 4 curtains 4 her pc,the assistant says u dont need curtains 4 a computer!!Essex girl says,''HELLOOO!! i,ve got WINDOWS!!'.

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