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    • Have we seen your court bundle?   If we haven't then it's probably an idea to post it up here especially the index page and the witness statement so we can see if there is anything which might need adding or changing 
    • "Care to briefly tell someone who isn't tech savvy - i.e. me! - how you did this?" Its pretty simple although not obvious. You open the google maps app > click your profile picture > Click Timeline from the list > click today > choose the date you want to see the timeline from. Then you'll see your timeline for that day. Often, places you have visited will have a question mark beside them where google wants you confirm you have actually visited. You either click 'yes' if you have, or you click 'edit' to enter the actual place you visited. Sometimes, you'll see 'Missing visit' This probably happens if your internet connection has dropped out at that time. You simply click 'Add visit' and enter the place. The internet on my crappy phone often loses connection so I have to do that alot.   OK dx, understood mate. 
    • I have now been given a court date vs Evri, 4th Sept 2024. I have completed my court bundle, when am I expected to send copies to the court and Evri and should it be in hard copy or electronic? The Notice of Allocation states that no later than 7 days before the directions hearing both parties must send to the other party their final offers to settle. Does this mean I will have to tell Evri what I'm willing to settle? Rgds, J
    • Ok how about this to the CEO? I know it sounds super desperate but lets call a spade a spade here, I am super desperate: Dear Sir, On 29th November 2023 I took out a loan of £5000 with you. Unfortunately very early into 2024 I found myself in financial difficulty (unexpected bills and two episodes of sickness and the tax office getting my tax code wrong resulting in less pay for two months) and I contacted you (MCB) on 13th February 2024 asking if there was any way I could extend the length of my loan to 36 months. I fully explained why I was requesting this and asked for your help. I did not receive a reply to that email so I again contacted you on 7th March 2024 to advise you of a change in my circumstances which resulted in me having to take out a DMP and asking you to confirm that the direct debit had been cancelled. You would have also received confirmation of this DMP from StepChange but you did not acknowledge receipt of my email. I have only managed to make one payment from my loan but did try and contact MCB to discuss extending my loan, help etc.  I have now therefore fallen behind on several of my debts, yours included, and as a result you have lodged a Cifas marker against my name for "evasion of payment", which has resulted in me having to change banks, which has been an extremely difficult process because of the Cifas marker. I do not feel you have been fair or given me the opportunity to fully explain my situation to you before you lodged the marker against my name. I appreciate it is a business and you have acted accordingly, but I did try to make contact to arrange alternative arrangements and at no point, not even to this day, did I ever intend to not repay my loan. I cannot stress to you enough how much this has affected my mental health. I am having trouble sleeping and my existing health condition has been exacerbated by all of this. What I would like you to do is to please, please remove the Cifas marker and let me make arrangements to pay the loan back through a DMP.  Please sir, I am begging for your help here. I am not a dishonest person and I have never been in a situation like this before. I am desperately trying to make things right but this marker is killing me. Please can you help me? I look forward to hearing from you. Yours faithfully,
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      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

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      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
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Useless booking agent **SORTED**


tonycee
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Hi all.

A colleague and i booked flights to Thailand approx 3 weeks ago.

His retirement property is almost built, and we thought we could do with a holiday. ( thank you Barclays & NatWest )

We are due to fly on 28th Oct.

He returns on the 8th Nov, and i am staying on for 3 more days. ( at least i thought so )

He received his booking confirmation within the agreed 24 hours, and i heard nothing.

Phone calls, waited. Phone calls, waited.( you get the picture )

I phoned the agents on Fri 21st and told them if i did not have an answer by close of business on 25th Tues, i would cancel my booking.

Phoned at 6pm on tues 25th to be told that my email confirmation had been sent on sat 22nd.

Oh no it hasnt i said.

Anyway, they sent it to the wrong email address.

Ok i said can you please sent it to me again, right now.

Got an email straight away and guess what ???

 

They have booked me to fly on the wrong days.

They have taken payment in full (£559).

 

My question is simple.

 

Am i entitled to ask for my money back if they dont/cant change the dates to accomodate me.

 

Will i get it back in time to book another flight.

 

I sent them an email telling them of their errors, and stating that if i dont get the dates i requested i require a full refund..... NOW.

 

What can i expect to hear from them when i phone them later. ????

 

Thanx for any suggestions...

I Wish you everything you wish yourself.

 

NatWest Claimed £1,639. Accepted £1,344.

Natwest Paid me again as GOGW £1,656. Yes they can have it back if they say please.

Barclays 1 Claimed £1,260. Won by default. Paid in full

Barclays 2 Claimed £2,378. Won by default. Paid in full

Birmingham Midshires. Claimed £2,122. Accepted £2,075.

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How did you book? By phone?

 

Yes we gave instructions and card details over the phone.

I also gave specific instructions that my requirements were not flexible.

I told them that if they could not get me on the flights quoted, i would book elsewhere.

I Wish you everything you wish yourself.

 

NatWest Claimed £1,639. Accepted £1,344.

Natwest Paid me again as GOGW £1,656. Yes they can have it back if they say please.

Barclays 1 Claimed £1,260. Won by default. Paid in full

Barclays 2 Claimed £2,378. Won by default. Paid in full

Birmingham Midshires. Claimed £2,122. Accepted £2,075.

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Ok, then they can't say it was your mistake by booking online, so that's something. You would know your own flights requirements, so it is easier to see that the mistake is from their side, so hopefully you'll have no problems getting your money refunded.

 

Let us know how it pans out.

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Let us know how it pans out.

 

Not looking good at the moment.

Spoke to them about their mistakes last night, to say they werent interested is an understatement.

Told me i could HAVE the flights i specifically expressed during my enquiry for another £130.

Also told me i had to cancel THIS booking first, even though i didnt/havent/wont accept their details.

7 day full refund (£559) demand drafted last night.

Going off recorded delivery today.

 

Dont know whether to NAME AND SHAME the booking agents. What do you think ?.

I Wish you everything you wish yourself.

 

NatWest Claimed £1,639. Accepted £1,344.

Natwest Paid me again as GOGW £1,656. Yes they can have it back if they say please.

Barclays 1 Claimed £1,260. Won by default. Paid in full

Barclays 2 Claimed £2,378. Won by default. Paid in full

Birmingham Midshires. Claimed £2,122. Accepted £2,075.

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Sorry. Early morning gremlins.

I Wish you everything you wish yourself.

 

NatWest Claimed £1,639. Accepted £1,344.

Natwest Paid me again as GOGW £1,656. Yes they can have it back if they say please.

Barclays 1 Claimed £1,260. Won by default. Paid in full

Barclays 2 Claimed £2,378. Won by default. Paid in full

Birmingham Midshires. Claimed £2,122. Accepted £2,075.

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Got a phone call full of apologies yesterday.

Its all the airlines fault, however, as a gogw we can book you on the flights that you originally requested at no extra charge. ( well whoopee do )

Amazing what a 7 day court threat letter can do..

 

Off we go then.

 

Thanks for your help, will send you a postcard.

I Wish you everything you wish yourself.

 

NatWest Claimed £1,639. Accepted £1,344.

Natwest Paid me again as GOGW £1,656. Yes they can have it back if they say please.

Barclays 1 Claimed £1,260. Won by default. Paid in full

Barclays 2 Claimed £2,378. Won by default. Paid in full

Birmingham Midshires. Claimed £2,122. Accepted £2,075.

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