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Found 9 results

  1. I purchased a 15 month old 2017 Swift Escape 685 motorhome for 46k in August 2018 which developed various faults, initially minor but getting more serious/worrying over the short time I've owned this. This is my first ever motorhome and my wife and I purchased this for trips to maintain our holiday home business throughout the year, not just for holidays, the dealer was made aware of this before our purchase. We decided to purchase a used model because we believed it would have had any initial teething problems solved, so would be more reliable than a new model, my first mistake! I
  2. Could someone please point me at the appropriate bit of legislation that best suits the following problem. Hints regarding any known, suitable course of action would be appreciated as well. Rather than ask loads of questions on here, I’d like to try and work out what to do, then ask questions when I’m aware of the basics. There are no names and no pack drill as I don’t want to alienate a dealer -yet. It’s tricky to decide what is unnecessary detail, so I’ll take advice on how much I should post here but in short: We are experienced and extensively travelled
  3. Apologies for the long message but wanted to explain situation Please can you advise? Purchased a Motorhome in July 2015 Paid bank transfer for lot (yes I know now I shouldn't have) £61K Endless problems over last 2 1/2 years and MH spent months over this time being repaired Even had a fire in the garage in a socket that wasn't working which they said they had repaired I could supply a list of repairs but I'd take up too much time for you to read them Main issue now - last June whilst on holiday during the heat wave we wound out the factory fitted awning on the side of the
  4. My wife and I bought a new Marquis Majestic 185 a month ago via the NEC show for £49,995 trading in another van. We were told to pick the new 185 at the Ipswich branch Before we could get it from there, a problem with a Printed Circuit Board (PCB) controlling heating and water occurred we were told We live 70 miles from Ipswich and had to delay picking it up by 4 hours, we were informed the PCB had been fixed when we took possession of the van. We drove it home with no issues. The next day we began our first trip to Lytham in Lancashire, but there were a large number of
  5. Hello, We recently rejected a motorhome which was on finance with Barclays Partner Finance, as part of the rejection the dealership reversed the deal back to the part exchange vehicle and reopened the Blackhorse finance on the part ex vehicle without contest or confirmation from ourselves. They also reopened a direct debit in my name. Can Blackhorse do this even if I have not agreed to it, as soon as the account was reopened (we had a settlement letter from them) we were put straight into arrears which affected my credit rating. We are told the dealership told Bla
  6. Hi all, First post after hoovering up the info here, thought i'd as my query for clarity. I bought a new motorhome. Part of the deal was to PX my old one. I accepted the dealers valuation of my motorhome, sight unseen on their part. On the day of the exchange, we handed over our docs, full service history and importantly the habitation inspection reports done yearly one of the checks is to check and report for damp. These came back without issue and we have always been happy in the knowlege that the van is in good shape. we then exchanged paper work, and shown the van. overall t
  7. I sold my motorhome a couple of weeks ago and wrote to the Insurance Factory to inform them of that, as well as provide the proof of sale. I paid by monthly DD and assumed that as I was no longer the owner of the vehicle, my insurance would stop. I WAS WRONG!!! Since then, I have received threatening letters and text messages saying that I owe then £200+ and that I am now referred to a debt collection agency. They provided a list of costs which included payment for legal protection; breakdown cover, admin fees and two figures which they recorded as just being under 'costs'. I
  8. Good morning all, I recently hired a Motorhome from a local one man/one van company. Period of hire was 5 days at a cost of £460 + £750 deposit (unlimited mileage). I collected motorhome on a narrow street and did a quick check for damage (owner and myself did a quick look round) but nothing was signed, upon collection Motorhome had just under a quarter tank of fuel. On the second day of the hire Motorhome died on the side of the motorway (after approx 200 miles). Cause of failure was faulty turbo which caused Diesel run on which terrified both me and my daughter.
  9. 'm not sure if this is the correct thread for this post, please direct me appropriately if not. I recently responded to an email for a 'bargain' price on the hire of a motor home 'motorholme.co.uk'. £249 for 7 nights hire of New Year seemed very good and I booked quickly, albeit stupidly without researching the company beforehand. It seems their money on additional costs and extras you have option to NOT pay: There is an excess for insurance, if you pay £120 then you don't have to pay a £1250 excess for an accident; this is motoring specific. Any damage to the van, scru
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