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    • Indians, traditionally known as avid savers, are now stashing away less money and borrowing more.View the full article
    • the claimant in their WS can refer to whatever previous CC judgements they like, as we do in our WS's, but CC judgements do not set a legal precedence. however, they do often refer to judgements like Bevis, those cases do created a precedence as they were court of appeal rulings. as for if the defendant, prior to the raising of a claim, dobbed themselves in as the driver in writing during any appeal to the PPC, i don't think we've seen one case whereby the claimant referred to such in their WS.. ?? but they certainly typically include said appeal letters in their exhibits. i certainly dont think it's a good idea to 'remind' them of such at the defence stage, even if the defendant did admit such in a written appeal. i would further go as far to say, that could be even more damaging to the whole case than a judge admonishing a defendant for not appealing to the PPC in the 1st place. it sort of blows the defendant out the water before the judge reads anything else. dx  
    • Hi LFI, Your knowledge in this area is greater than I could possibly hope to have and as such I appreciate your feedback. I'm not sure that I agree the reason why a barrister would say that, only to get new customers, I'm sure he must have had professional experience in this area that qualifies him to make that point. 🙂 In your point 1 you mention: 1] there is a real danger that some part of the appeal will point out that the person appealing [the keeper ] is also the driver. I understand the point you are making but I was referring to when the keeper is also the driver and admits it later and only in this circumstance, but I understand what you are saying. I take on board the issues you raise in point 2. Is it possible that a PPC (claimant) could refer back to the case above as proof that the motorist should have appealed, like they refer back to other cases? Thanks once again for the feedback.
    • Well barristers would say that in the hope that motorists would go to them for advice -obviously paid advice.  The problem with appealing is at least twofold. 1] there is a real danger that some part of the appeal will point out that the person appealing [the keeper ] is also the driver.  And in a lot of cases the last thing the keeper wants when they are also the driver is that the parking company knows that. It makes it so much easier for them as the majority  of Judges do not accept that the keeper and the driver are the same person for obvious reasons. Often they are not the same person especially when it is a family car where the husband, wife and children are all insured to drive the same car. On top of that  just about every person who has a valid insurance policy is able to drive another person's vehicle. So there are many possibilities and it should be up to the parking company to prove it to some extent.  Most parking company's do not accept appeals under virtually any circumstances. But insist that you carry on and appeal to their so called impartial jury who are often anything but impartial. By turning down that second appeal, many motorists pay up because they don't know enough about PoFA to argue with those decisions which brings us to the second problem. 2] the major parking companies are mostly unscrupulous, lying cheating scrotes. So when you appeal and your reasons look as if they would have merit in Court, they then go about  concocting a Witness Statement to debunk that challenge. We feel that by leaving what we think are the strongest arguments to our Member's Witness Statements, it leaves insufficient time to be thwarted with their lies etc. And when the motorists defence is good enough to win, it should win regardless of when it is first produced.   
    • S13 (2)The creditor may not exercise the right under paragraph 4 to recover from the keeper any unpaid parking charges specified in the notice to keeper if, within the period of 28 days beginning with the day after that on which that notice was given, the creditor is given— (a)a statement signed by or on behalf of the vehicle-hire firm to the effect that at the material time the vehicle was hired to a named person under a hire agreement; (b)a copy of the hire agreement; and (c)a copy of a statement of liability signed by the hirer under that hire agreement. As  Arval has complied with the above they cannot be pursued by EC----- ------------------------------------------------------------------------------------------------------------------------------------------------------------------- S14 [1]   the creditor may recover those charges (so far as they remain unpaid) from the hirer. (2)The conditions are that— (a)the creditor has within the relevant period given the hirer a notice in accordance with sub-paragraph (5) (a “notice to hirer”), together with a copy of the documents mentioned in paragraph 13(2) and the notice to keeper; (b)a period of 21 days beginning with the day on which the notice to hirer was given has elapsed;  As ECP did not send copies of the documents to your company and they have given 28 days instead of 21 days they have failed to comply with  the Act so you and your Company are absolved from paying. That is not to say that they won't continue asking to be paid as they do not have the faintest idea how PoFA works. 
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      On 15/1/24 booked appointment with Big Motoring World (BMW) to view a mini on 17/1/24 at 8pm at their Enfield dealership.  

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    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

      Please note that a recent case against UPS failed on exactly the same issue with the judge held that the Contracts (Rights of Third Parties) Act 1999 did not apply.

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      It would be very nice if the parcel delivery companies – including EVRi – practised this kind of thing as well.

       

      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
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Hermes - i won in court


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Hermes have a condition which states that any item of glass sent will not be insured if is broken in transit OR LOST IN TRANSIT.

 

No one can have an issue with the ‘broken’ part of this but to not cover a customer if Hermes lose the item, regardless of what it is made of, is just unfair, I know it, they know it, you know it and so would any judge! What does the composition of an item have to do with them losing it… unless it is invisible?

 

Come on hermes, play the game dudes.

 

Add to this the fact that they knew it was glass before I sent it and they took extra money off me to Insure it (though Hermes insist this is ‘cover’ and not insurance).

 

Of course when I contacted them to complain they quoted their terms and conditions and the fact that I had agreed to them. (for the moment we will leave aside non negotiated terms and consumers and their application)… I informed them that the term was unfair in accordance with the Unfair terms Act 1977 and the Consumer Rights Act 2015. This is not ‘maybe’ or ‘if’… This term is manifestly and grossly illogical and unfair and as such is not enforceable, even if you sign their terms in blood!

 

Of course Hermes employ lawyers and know this perfectly well, they also know most consumers do not know it, so, they can live with the odd git like me suing them and it makes sense rather than chnaging their terms and bewing fair to every one of thier consumers.

 

Look online at the amount of people complaining about this... It is not a one off and hermes are not the only company doing it.

 

I tried for many, many weeks to get some reasonable argument from them, a reason why they feel it is OK to lose my goods with impunity… after taking extra cash specifically to insure them... Their CEO simply ignored me and their customer survives spewed out the same old rubbish about me having sinned terms.. Should we talk durable format, distance sales… CCR2013 etc?

 

So I filed a claim… I had no option, they were blanking me hoping I would go away. They filed a defence which basically made me almost choke with laughter… I so wish they’d had the neck to go to court with it but of course they knew perfectly well they had no chance.

 

As were approached the court date they did what such companies always do… They settled the claim in full. They tired first of all to attach a gagging agreement but I rejected that and the claim was settled in full, including court fees, no strings attached.. I have the paperwork if anyone wants to see it.

 

Anyone wanting a proforma for setting out the claim (detailed particulars etc let me know via my new email address: INFO @ hermes.wales I can also let you have my correspondence with Hermes.)

 

I did ask Hermes to revisit their terms and they seem to think me impertinent.

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Hi Nivag1961

 

I would be very interested to see your paperwork in full. I'm going through a claim right now and anything I can get my hands on is very much appreciated.

 

I intend on publishing my results with a step by step guide because i'm just fed up of these big companies abusing the "unknowledagble". W e need to make a stand.

 

Are you going to upload them here or is it best to email you?

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you cant email nor PM under 30posts

keep things in the open please

please don't hit Quote...just type we know what we said earlier..

DCA's view debtors as suckers, marks and mugs

NO DCA has ANY legal powers whatsoever on ANY debt no matter what it's Type

and they

are NOT and can NEVER  be BAILIFFS. even if a debt has been to court..

If everyone stopped blindly paying DCA's Tomorrow, their industry would collapse overnight... 

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  • 3 months later...

own thread created.

 

dx

please don't hit Quote...just type we know what we said earlier..

DCA's view debtors as suckers, marks and mugs

NO DCA has ANY legal powers whatsoever on ANY debt no matter what it's Type

and they

are NOT and can NEVER  be BAILIFFS. even if a debt has been to court..

If everyone stopped blindly paying DCA's Tomorrow, their industry would collapse overnight... 

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