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    • Post #415 you said you were unable to sell it yourself. Earlier I believe you said there had been expressions of interest, but only if the buyer could acquire the freehold title. I wonder if the situation with the existing freeholders is such that the property is really unattractive, in ways possibly not obvious to someone who also has an interest in and acts for the freeholders.
    • i dont think the reason why the defendant lost the case means anything at all in that case. it was a classic judge lottery example.
    • Hello, I will try to outline everything clearly. I am a British citizen and I live in Luxembourg (I think this may be relevant for potential claims). I hired a car from Heathrow in March for a 3-day visit to family in the UK. I was "upgraded" to an EV (Polestar 2). I had a 250-mile journey to my family's address. Upon attempting to charge the vehicle, there was a red error message on the dashboard, saying "Charging error". I attempted to charge at roughly 10 different locations and got the same error message. Sometimes there was also an error message on the charging station screen. The Hertz 0800 assistance/breakdown number provided on the set of keys did not work with non-UK mobiles. I googled and found a bunch of other numbers, none of which were normal geographical ones, and none of which worked from my Luxembourg mobile. It was getting late and I was very short on charge. Also, there was no USB socket in the car, so my phone ran out of battery, so I was unable to look for further help online. It became clear that I would not reach my destination (rural Devon), so I had no choice but to find a roadside hotel in Exeter and then go to the nearest Hertz branch the following day on my remaining 10 miles of charge. Of course, as soon as the Hertz employee in Exeter plugged it into their own charger, the charging worked immediately. I have driven EVs before, I know how to charge them, and it definitely did not work at about 10 different chargers between London and Exeter. I took photos on each occasion. Luckily they had another vehicle available and transferred me onto it. It was an identical Polestar 2 to the original car. 2 minutes down the road, to test it, I went to a charger and it worked immediately. I also charged with zero issues at 2 other chargers before returning the vehicle. I think this shows that it was a charging fault with the first car and not my inability to do it properly. I wrote to Hertz, sending the hotel, dinner, breakfast and hotel parking receipt and asking for a refund of these expenses caused by the charging failure in the original car. They replied saying they "could not issue a refund" and they issued me with a voucher for 50 US dollars to use within the next year. Obviously I have no real proof that the charging didn't work. My guess is they will say that the photos don't prove that I was charging correctly, just that it shows an error message and a picture of a charger plugged into a car, without being able to see the detail. Could you advise whether I have a case to go further? I am not after a refund or compensation, I just want my £200 back that I had to spend on expenses. I think I have two possibilities (or maybe one - see below). It looks like the UK is still part of the European Consumer Centre scheme:  File a complaint with ECC Luxembourg | ECC-Net digital forms ECCWEBFORMS.EU   Would this be a good point to start from? Alternatively, the gov.uk money claims service. But the big caveat is you need a "postal address in the UK". In practice, do I have to have my primary residence in the UK, or can I use e.g. a family member's address, presumably just as an address for service, where they can forward me any relevant mail? Do they check that the claimant genuinely lives in the UK? "Postal address" is not the same as "Residence" - anyone can get a postal address in the UK without living there. But I don't want to cheat the system or have a claim denied because of it. TIA for any help!  
    • Sars request sent on 16th March and also sent a complaint separately to Studio. Have received no response. Both letters were received and signed for.  I was also told by the financial ombudsman that studio were investigating but I've also had no response to that either.  The only thing Studio have sent me is a default notice.  Any ideas of what I can do from here please 
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      On 15/1/24 booked appointment with Big Motoring World (BMW) to view a mini on 17/1/24 at 8pm at their Enfield dealership.  

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    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

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      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
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theft from employer - not removing staff discount upon item return


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I am very ashamed, I have been very stupid and don't know what possessed me.

I feel sick and scared, can't eat.

 

 

This is the first time I have ever done any thing like this,

it is not me, so I am very ashamed.

I'm 50 female and worked part time .

Been working there nearly 2 yrs.

 

I was called into an investigation meeting at work ( i work in a large retail chain) and then a few days later a disciplinary meeting.

 

At the first meeting

 

Firstly,

I have been accused of buying online from our store with my discount and then returning without making sure the discount had been taken off.

This has happen numerous times, I didn't notice the discount hadn't been deducted.

Sometimes it is sometimes it isn't.

 

 

I stupidly assumed that it is the person behind tills responsibility to press the button.

(I work there so they know I'm an employee ) but apparently it's my responsibility.

I didn't realise

 

 

they have examples going back a year, mainly in the last few months,

I had pointed out a couple of times that they need to press button, when I was just bringing one thing back.

Usually I am returning number of items, busy getting sorted to check button is pressed.

 

Secondly, I should return to card paid with but often forget my credit card so use my debit card

(also used to have 3 months to return so credit card would have already been paid).

 

Thirdly, I had some items that were past their return date and I got my husband to bring them in to me for return (no one knows my husband) which I nervously did as I knew I shouldn't serve my husband. ( he was not happy doing it)

stupidly used my debit card, and used a false name and address.

 

the thing I am most ashamed of,

i realised I had returned something to my husband at the reduced price rather than price I paid,

got it in my head that I needed the difference ( god knows why)

 

 

did a suspended transaction so that I could take it to the till at my break,

for some reason I had a gift card in my pocket for use with customers

I loaded the amount onto the gift card for me! (£20) not even worth it.

As I said I don't know why I did it, what possessed me.

 

All so very stupid, but done now so can't change.

 

I said I would pay back what I had got in error as not my intention.

 

in the investigation meeting I explained my reasoning for the first 3 things,

said I couldn't remember the final thing

- when I was asked about the transaction.

 

I got suspended unsurprisingly.

I didn't sleep at all, all I could think was 'that they knew'.

 

I was called back in the next day and asked to clarify a few things including the refund,

I broke down and admitted it was for me, and didn't say yesterday as ashamed.

 

I was told they would be in touch.

I left and went and got replacement gift card from another shop and in an enveloped dropped it in addressed to investigating manager.

I know it doesn't put it right.

 

Few days later I received letter inviting me to disciplinary meeting.

I went, I could have taken someone but was too ashamed.

Haven't even told my husband about gift card.

 

At the meeting I said how ashamed and sorry I was, how it wasn't my intention to abuse my position.

Said I had stress at home, but no excuse.

Had already submitted my resignation, (but have to give 2 weeks notice )

 

He said he had to go through process and ask questions.

He wanted factual reasons that I couldn't give ,

asked if had any mitigating circumstances ,

i didn't even know what that was.

 

 

Then he and note taker left room for 30 minutes.

I asked several times if I could leave and he said no they had to go through process.

 

When they came back he listed what I was accused of .

Then said they would accept my resignation with immediate effect, which I wrote there and then. He ended the meeting.

 

Then said "off the record" - I had said I would repay what taken, if I work out what I owe back, (central protection can go back 18 months)

then they may take that into account when/if they contact police.

I said I didn't have copy of receipts but I could do what I could

- looking at my bank /credit card ins and outs and orders placed.

 

I just want to die at the moment, i have been so stupid. I am so ashamed of my actions .

I now can't sleep or eat with fear that the police are going to come knocking at my door.

 

I have spent two days going through my accounts and worked out in the last 8 months that there have been about £550 ( mostly in the last couple of months with sale stuff and handbags )

 

 

I haven't a clue about 18 months ago but I've spent more on clothes and shoes and bags lately and there have been a lot of new staff in last few months .

 

I am going to write to them offering a payment of what I have calculated I owe and apologise for my actions .

I am so humiliated . I don't know who I can talk to. There's not even a CAB I can call in my area.

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best thing is to be totally honest

it looks to me that it might be worthy to go see your GP

everything doesn't seem right at present with you and for a while

if you get my meaning.

 

 

please comeback if you get any silly letters from an outfit called RLP or DWF

DO NOT RESPOND to them till we see the letters.

 

 

when was the last meeting or contact from your ex employer [date]

please don't hit Quote...just type we know what we said earlier..

DCA's view debtors as suckers, marks and mugs

NO DCA has ANY legal powers whatsoever on ANY debt no matter what it's Type

and they

are NOT and can NEVER  be BAILIFFS. even if a debt has been to court..

If everyone stopped blindly paying DCA's Tomorrow, their industry would collapse overnight... 

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best thing is to be totally honest

it looks to me that it might be worthy to go see your GP

everything doesn't seem right at present with you and for a while

if you get my meaning.

 

 

please comeback if you get any silly letters from an outfit called RLP or DWF

DO NOT RESPOND to them till we see the letters.

 

 

when was the last meeting or contact from your ex employer [date]

 

Monday 31st - I've spent numerous hours going through all orders. I'm going to see Dr today . Thanks for advice

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thanks for advice.

 

i went to dr today and suffering from chronic stress and depression and have been for some time, now have medication, so hopefully i might get some sleep tonight.

 

i also sent a repayment figure to my employer, and mentioned visit to Dr.

 

i know it doesn't excuse what i have done, but hopefully they will see that i am trying to make amends.

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Well done

please don't hit Quote...just type we know what we said earlier..

DCA's view debtors as suckers, marks and mugs

NO DCA has ANY legal powers whatsoever on ANY debt no matter what it's Type

and they

are NOT and can NEVER  be BAILIFFS. even if a debt has been to court..

If everyone stopped blindly paying DCA's Tomorrow, their industry would collapse overnight... 

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