Jump to content


  • Tweets

  • Posts

    • no i meant the email from parcel2go which email address did they send it from and who signed it off (whos name is at the bottom)
    • I understand confusion with this thread.  I tried to keep threads separate because there have been so many angles.    But a team member merged them all.  This is why it's hard to keep track. This forum exists to help little people fight injustice - however big or small.  Im here to try get a decent resolution. Not to give in to the ' big boys'. My "matter' became complicated 'matters' simply because a lender refused to sell a property. What can I say?  I'll try in a nutshell to give an overview: There's a long lease property. I originally bought it short lease with a s.146 on it from original freeholder.  I had no concerns. So lender should have been able to sell a well-maintained lovely long lease property.  The property was great. The issue is not the property.  Economy, sdlt increases, elections, brexit, covid, interest hikes etc didn't help.  The issue is simple - the lender wanted to keep it.    Before repo I offered to clear my loan.  I was a bit short and lender refused.  They said (recorded) they thought the property was worth much more and they were happy to keep accruing interest (in their benefit) until it reached a point where they felt they could repo and still easily quickly sell to get their £s back.  This was a mistake.  The market was (and is) tough.   2y later the lender ceo bid the same sum to buy the property for himself. He'd rejected higher offers in the intervening period whilst accruing interest. I had the property under offer to a fantastic niche buyer but lender rushed to repo and buyer got spooked and walked.  It had taken a long time to find such a lucrative buyer.  A sale which would have resulted in £s and another asset for me. Post repo lender had 1 offer immediately.  But dragged out the process for >1y - allegedly trying to get other offers. But disclosure shows there was only one valid buyer. Lender appointed receiver (after 4 months) - simply to try acquire the freehold.  He used his powers as receiver to use me, as leaseholder, to serve notice on freeholders.  Legally that failed. Meanwhile lender failed to secure property - and squatters got in (3 times).  And they failed to maintain it.  So freeholders served a dilapidations notice (external) - on me as leaseholder (cc-ed to lender).   (That's how it works legally) I don't own the freehold.  But I am a trustee and have to do right by the freeholders.  This is where matters got/ get complicated.  And probably lose most caggers.   Lawyers got involved for the freeholders to firstly void the receiver enfranchisement notice. Secondly, to serve the dilapidations notice.  The lack of maintenance was in breach of lease and had to be served to protect fh asset. The lender did no repairs. They said a buyer would undertake them. Which was probably correct. If they had sold. After 1y lender finally agreed to sell to the 1st offeror and contracts went with lawyers.  Within 1 month lender reneged.  Lender tried to suggest buyer walked. Evidence shows he/ his lawyers continued trying to exchange (cash) for 4 months.  Evidence shows lender and receiver strategy had been to renege and for ceo to take control.   I still think that's their plan. Lender then stupidly chose to pretty much bulldoze the property.  Other stuff was going on in the background. After repo I was in touch by phone and email and lender knew post got to me.   Despite this, after about 10 months (before and then during covid), they deliberately sent SDs and eventually a B petition to an incorrect address and an obscure small court.  They never served me properly.  (In hindsight I understand they hoped to get a backdoor B - so they could keep the property that way.)  Eventually the random court told them to email me by way of service.  At this point their ruse to make me B failed.  I got a lawyer (friend paid). The B petition was struck out. They’d failed to include the property as an asset. They were in breach of insolvency rules. Simultaneously the receiver again appointed lawyers to act on my behalf as leaseholder. This time to serve notice on the freeholders for a lease extension.  He had hoped to try and vary the strict lease. Evidence shows the already long length of lease wasn't an issue.  The lender obviously hoped to get round their lack of permission to do works (which they were already doing) by hoping to remove the strict clauses that prevent leaseholder doing alterations.   The extension created a new legal angle for me to deal with.  I had to act as trustee for freeholders against me as leaseholder/ the receiver.  Inconsistencies and incompetence by receiver lawyers dragged this out 3y.  It still isn't properly resolved.  Meanwhile - going back to the the works the lender undertook. The works were consciously in breach of lease.  The lender hadn't remedied the breaches listed in the dilapidations notice.  They destroyed the property.  The trustees compiled all evidence.  The freeholders lawyers then served a forfeiture notice. This notice started a different legal battle. I was acting for the freeholders against what the lender had done on my behalf as leaseholder.  This legal battle took 3y to resolve. The simple exit would have been for lender to sell. A simple agreement to remedy the breaches and recompense the freeholders in compensation - and there's have been clean title to sell.  That option was proposed to them.   This happened by way of mediation for all parties 2y ago.  A resolution option was put forward and in principle agreed.  But immediately after the lender lawyers failed to engage.  A hard lesson to learn - mediation cannot be referred to in court. It's considered w/o prejudice. The steps they took have made no difference to their ability to sell the property.  Almost 3y since they finished works they still haven't sold. ** ** I followed up some leads myself.  A qualified cash buyer offered me a substantial sum.  The lender and receiver both refused it.   I found another offer in disclosure.  6 months later someone had apparently offered a substantial sum via an agent.  The receiver again rejected it.  The problem of course was that the agent had inflated the market price to get the business. But no-one was or is ever going to offer their list price.  Yet the receiver wanted/wants to hold out for the list price.  Which means 1y later not only has it not sold - disclosure shows few viewings and zero interest.  It's transparently over-priced.  And tarnished. For those asking why I don't give up - I couldn't/ can't.  Firstly I have fiduciary duties as a trustee. Secondly, legal advice indicates I (as leaseholder) could succeed with a large compensation claim v the lender.  Also - I started a claim v my old lawyer and the firm immediately reimbursed some £s. That was encouraging.  And a sign to continue.  So I'm going for compensation.  I had finance in place (via friend) to do a deal and take the property back off the lender - and that lawyer messed up bad.   He should have done a deal.  Instead further years have been wasted.   Maybe I only get back my lost savings - but that will be a result.   If I can add some kind of complaint/ claim v the receiver's conscious impropriety I will do so.   I have been left with nothing - so fighting for something is worth it. The lender wants to talk re a form of settlement.  Similar to my proposal 2y ago.  I have a pretty clear idea of what that means to me.  This is exactly why I do not give up.  And why I continue to ask for snippets of advice/ pointers on cag.  
    • It was all my own work based on my previous emails to P2G which Bank has seen.
    • I was referring to #415 where you wrote "I was forced to try to sell - and couldn't." . And nearer the start in #79 .. "I couldn't sell.  I had an incredibly valuable asset. Huge equity.  But the interest accrued / the property market suffered and I couldn't find a buyer even at a level just to clear the debt." In #194 you said you'd tried to sell for four years.  The reason for these points is that a lot of the claims against for example your surveyor, solicitor, broker, the lender and now the receiver are mainly founded in a belief that they should have been able to do something but did not. Things that might seem self evident to you but not necessarily to others. Pressing these claims may well need a bit more hard evidence, rather than an appeal to common sense. Can you show evidence of similar properties, with similar freehold issues, selling readily? And solid reasons why the lender should have been able to sell when you couldn't.
    • You can use a family's address.   The only caveat is for the final hearing you'd need to be there in person   HOWEVER i'd expect them to pay if its only £200 because costs of attending will be higher than that
  • Recommended Topics

  • Our picks

    • If you are buying a used car – you need to read this survival guide.
      • 1 reply
    • Hello,

      On 15/1/24 booked appointment with Big Motoring World (BMW) to view a mini on 17/1/24 at 8pm at their Enfield dealership.  

      Car was dirty and test drive was two circuits of roundabout on entry to the showroom.  Was p/x my car and rushed by sales exec and a manager into buying the mini and a 3yr warranty that night, sale all wrapped up by 10pm.  They strongly advised me taking warranty out on car that age (2017) and confirmed it was honoured at over 500 UK registered garages.

      The next day, 18/1/24 noticed amber engine warning light on dashboard , immediately phoned BMW aftercare team to ask for it to be investigated asap at nearest garage to me. After 15 mins on hold was told only their 5 service centres across the UK can deal with car issues with earliest date for inspection in March ! Said I’m not happy with that given what sales team advised or driving car. Told an amber warning light only advisory so to drive with caution and call back when light goes red.

      I’m not happy to do this, drive the car or with the after care experience (a sign of further stresses to come) so want a refund and to return the car asap.

      Please can you advise what I need to do today to get this done. 
       

      Many thanks 
      • 81 replies
    • Housing Association property flooding. https://www.consumeractiongroup.co.uk/topic/438641-housing-association-property-flooding/&do=findComment&comment=5124299
      • 161 replies
    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

      Please note that a recent case against UPS failed on exactly the same issue with the judge held that the Contracts (Rights of Third Parties) Act 1999 did not apply.

      We will be getting that transcript very soon. We will look at it and we will understand how the judge made such catastrophic mistakes. It was a very poor judgement.
      We will be recommending that people do include this adverse judgement in their bundle so that when they go to county court the judge will see both sides and see the arguments against this adverse judgement.
      Also, we will be to demonstrate to the judge that we are fair-minded and that we don't mind bringing everything to the attention of the judge even if it is against our own interests.
      This is good ethical practice.

      It would be very nice if the parcel delivery companies – including EVRi – practised this kind of thing as well.

       

      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
        • Like
  • Recommended Topics

Anticipating Action from HSBC


delicarik123
style="text-align: center;">  

Thread Locked

because no one has posted on it for the last 2529 days.

If you need to add something to this thread then

 

Please click the "Report " link

 

at the bottom of one of the posts.

 

If you want to post a new story then

Please

Start your own new thread

That way you will attract more attention to your story and get more visitors and more help 

 

Thanks

Recommended Posts

Hiya all

 

Sorry I am new to this site so hope I am doin this right.

I want to firstly say having browsed around previously before joining i have found the information here extremely helpful.

 

I bank with HSBC and over many years have been charged bank charges which i feel are excessive,

only last month I was charged £225 in one month :eek: and when they took this from my account, it then took me over my overdraft and they began ringing me to ask why i had gone over my limit..

 

 

..i said i wouldn't have done if you hadn't have charged so much.

All I have had from HSBC over the last couple of years is hassle!

 

Just wondered what the procedure is to claim these back and can you still do it as I believe they were holding these until a case was heard?

 

Can anyone advise please?

 

Many Thanks

Link to post
Share on other sites

  • Replies 72
  • Created
  • Last Reply

Top Posters In This Topic

Top Posters In This Topic

Posted Images

not really sure to be honest. I too have all of my statements for 1 account which I am wading through whilst I wait for my SAR details to arrive, I have 8 accounts to claim for so I SAR 'd the lot! Have you looked at the guide to claiming bank charges? There is also a spreadsheet template to use to work out the charges and interest. I think it's really important to follow the guide, do everything in order so the bank know you're serious.

Link to post
Share on other sites

Hi delicarik :)

 

A second Welcome to the Consumer Action Group !!

 

Yes, these charges are unfair and you can claim them back. Having said that, Bank Charges are subject to an appeal in the house of lords at the moment. There is a lot of information on the site about this.

 

You need to send a SAR so you have all the information HSBC have on you, you need to know what unauthorized interest they have charged you, because you should be able to reclaim that too.

 

There's a few links in my Sig. to get you started and I dare say the HSBC experts will be along soon. As Nunny has said read all you can, it will all help down the line !!

 

Hope this helps,

 

Lex

Please help us to help you. Download the CAG tool bar for free

HERE and use the search option for all your searches. CAG earns a few pennies every time !!!

 

Please don't rush, take time to read these:-

 

 

&

 

 

This is always worth referring to

 

 

 

 

 

Advice & opinions given by me are personal, are not endorsed by the Consumer Action Group or the Bank Action Group. Should you be in any doubt, you are advised to seek the opinion of a qualified professional.

Link to post
Share on other sites

Many thanks Lex, and thanks for the welcome.

 

i am trying to look through it all and understand it. I have filled out the form for all the charges i have incurred, not so bothered about the interest they have overcharged to be honest.

 

Does anyone know how long this appeal thing is going to take? and if i send in my request for my charges back will it still go back to 2003 if the appeal is not imminently going to have a decision?

hope i made sense! lol

 

Many thanks x

Link to post
Share on other sites

Hi Again, :)

 

i am trying to look through it all and understand it. I have filled out the form for all the charges i have incurred, not so bothered about the interest they have overcharged to be honest
.

 

If your going back to 2003 do you realize that the overdraft interest inflicted on the 'Unfair Charges' may well be more than the charges themselves !! :eek: This is your money !!

 

You can go back at least 6 years from the time you were aware the charges where 'unfair'

 

Re. The Test Case. We expect a answer this month, there's still a way to go before the banks keel over. You do need to get your case in front of the courts asap. So, SAR. Prelim letter asking for it back. Letter before Action, put them under warning. Then you file form N1 at court.

 

I think you really do need to send a SAR, and lets see if it turns up anything else you don't know about.

 

Lex

Please help us to help you. Download the CAG tool bar for free

HERE and use the search option for all your searches. CAG earns a few pennies every time !!!

 

Please don't rush, take time to read these:-

 

 

&

 

 

This is always worth referring to

 

 

 

 

 

Advice & opinions given by me are personal, are not endorsed by the Consumer Action Group or the Bank Action Group. Should you be in any doubt, you are advised to seek the opinion of a qualified professional.

Link to post
Share on other sites

In fact, if you can get the information out of them, you can go back to 1995. Another good reason to send them a full SAR, dont give them any dates, just ask for everything they hold on you !!

 

http://www.consumerforums.com/resources/templates-library/48-bank-templates/110--data-protection-act-1998-subject-access-request-

 

Lex

Please help us to help you. Download the CAG tool bar for free

HERE and use the search option for all your searches. CAG earns a few pennies every time !!!

 

Please don't rush, take time to read these:-

 

 

&

 

 

This is always worth referring to

 

 

 

 

 

Advice & opinions given by me are personal, are not endorsed by the Consumer Action Group or the Bank Action Group. Should you be in any doubt, you are advised to seek the opinion of a qualified professional.

Link to post
Share on other sites

Thanks for that, although I have statements online goin back to 2001. as i have gone further back the charges got less and less anyway so i think i will go for the ones i have because as i have used the simple spreadsheet I have calculated over 4k of charges and with the interest its over 5k. i will be more than happy with this.

 

So if i use the letter requesting repayment and send them the spreadsheet this is ok? i havent missed anything have i?

 

Thanks x

Link to post
Share on other sites

Hi delicarik, I know its maybe a duanting to even start thinking about making a claim but the more I read around these forums and see the situations people find themselves in I think that most problems actually have started from bank charges.

Please please please do be bothered about the interest they have charged - the banks have used this money to make profit, not just the amount they have unfairly taken from you but to re-invest.

Link to post
Share on other sites

Thanks for that, although I have statements online goin back to 2001. as i have gone further back the charges got less and less anyway so i think i will go for the ones i have because as i have used the simple spreadsheet I have calculated over 4k of charges and with the interest its over 5k. i will be more than happy with this.

 

So if i use the letter requesting repayment and send them the spreadsheet this is ok? i havent missed anything have i?

 

Thanks x

 

Your on the right track :)

 

Although I begrudge letting them off with a penny :rolleyes:

 

When you send in your request for payment and your LBA, you don't show the interest on the speadsheet. Thats comes when you file at court.

 

Well done so far !!

 

Lex

Please help us to help you. Download the CAG tool bar for free

HERE and use the search option for all your searches. CAG earns a few pennies every time !!!

 

Please don't rush, take time to read these:-

 

 

&

 

 

This is always worth referring to

 

 

 

 

 

Advice & opinions given by me are personal, are not endorsed by the Consumer Action Group or the Bank Action Group. Should you be in any doubt, you are advised to seek the opinion of a qualified professional.

Link to post
Share on other sites

Yes, in the first instance, your asking for your charges only. We put the interest on when we get to the N1 stage.

 

Your certainly not being thick, remember the only daft question is the one you don't ask !! :D

 

Lex

Please help us to help you. Download the CAG tool bar for free

HERE and use the search option for all your searches. CAG earns a few pennies every time !!!

 

Please don't rush, take time to read these:-

 

 

&

 

 

This is always worth referring to

 

 

 

 

 

Advice & opinions given by me are personal, are not endorsed by the Consumer Action Group or the Bank Action Group. Should you be in any doubt, you are advised to seek the opinion of a qualified professional.

Link to post
Share on other sites

If you are loosing your deposits due to charges then stop putting deposits in the HSBC account - OPEN a Parachute Account with somebody else & have you deposits paid into there, HSBC crooks cannot then touch them, are you receiving benifits in the deposits to HSBC, if so they are not allowed to use a proportion of benifit as they go to priority debts, sure somebody else will be along to clarify if I am right?????

:mad2::-x:jaw::sad:
Link to post
Share on other sites

Yes, in the first instance, your asking for your charges only. We put the interest on when we get to the N1 stage.

 

Your certainly not being thick, remember the only daft question is the one you don't ask !! :D

 

Lex

 

 

As far as charges go ADD interest charges i. 18+ % or what they are charging you on your statement onto the initial spreedsheet, then if you go the Court Route you charge a further 8% as statute rate on top.???

:mad2::-x:jaw::sad:
Link to post
Share on other sites

thanks

 

I have decided to ask them for all the info they have on me ... if i am going to claim, may as well do the lot ! :D

so once they send me all the info i will be able to try and work out exactly what interest they have also charged me...i hope lol

 

I wonder if on my statements it will show me what the charges are for, as on the ones online it just says charges/total charges but does not specify...

thing i find funny, they chase you for £7 overdrawn, yet if they had not taken so much off me for charges then i would not be overdrawn at all!

 

I have a fall back with accounts as my husband has his own, however he is also going to try and claim back from them.

 

i have had defaults etc in the past, hope i can open another account somewhere.....

 

Thanks for all your help so far x

Link to post
Share on other sites

are you receiving benifits in the deposits to HSBC, if so they are not allowed to use a proportion of benifit as they go to priority debts, sure somebody else will be along to clarify if I am right?????

 

I too have also heard this in the past, and i know for sure that they have taken money from it, luckily it is only tax credits and very little of them....

Link to post
Share on other sites

I have decided to ask them for all the info they have on me ... if i am going to claim, may as well do the lot ! :grin:

You go girl - so pleased to hear that

so once they send me all the info i will be able to try and work out exactly what interest they have also charged me...i hope lol

Loads of help here - my bank statements show the interest

 

I wonder if on my statements it will show me what the charges are for, as on the ones online it just says charges/total charges but does not specify...

my bank statements show "unauth'd borr. fee" and "unpaid item" so easy peasy

 

thing i find funny, they chase you for £7 overdrawn, yet if they had not taken so much off me for charges then i would not be overdrawn at all!

That's 1 of the main arguments!

I have a fall back with accounts as my husband has his own, however he is also going to try and claim back from them.

yay!

 

i have had defaults etc in the past, hope i can open another account somewhere.....

No problem, I have opened a credit only account with another bank. Tis the only account I use now

 

Thanks for all your help so far x

:D

forumbox_top_left.gifforumbox_top_tile.gifforumbox_top_right.gifforumbox_left_tile.gifAre you letting your bank keep your money Are you giving away thousands of pounds??

 

Many people aren't claiming all of the money they are entitled to when they make their bank charges claims.

 

You have been forced to pay unfair bank charges.

Have you forgotten that your bank has charged you inteest on those charges?

If you are overdrawn and the bank owes you charges - then your overdraft is made up of charges - money which you bank owes you.

Yet you are paying interest to the bank - on your own money!!! - a nice little earner for your bank.

 

Follow this link to see the discussions on this.

You might even double the size of your claim.

forumbox_right_tile.gifforumbox_bottom_left.gifforumbox_bottom_tile.gifforumbox_bottom_right.gif

Link to post
Share on other sites

As far as charges go ADD interest charges i. 18+ % or what they are charging you on your statement onto the initial spreedsheet, then if you go the Court Route you charge a further 8% as statute rate on top.???

 

Correct Mike,

 

The spread sheet to send with a prelim letter should show All charges and the interest you have been charged. We then add at the court stage 8% interest on all of it !!

Please help us to help you. Download the CAG tool bar for free

HERE and use the search option for all your searches. CAG earns a few pennies every time !!!

 

Please don't rush, take time to read these:-

 

 

&

 

 

This is always worth referring to

 

 

 

 

 

Advice & opinions given by me are personal, are not endorsed by the Consumer Action Group or the Bank Action Group. Should you be in any doubt, you are advised to seek the opinion of a qualified professional.

Link to post
Share on other sites

Thanks again for replies.

Next question lol can you claim for charges from credit cards? just i see major banks on here but not credit card companies.

 

Can i also just say that, should I be successful with anything I claim, I will be sure to donate on here, as I think it is the best thing I have ever joined up to, and without this help I wouldn't even know where to begin :)

Link to post
Share on other sites

Indeed you can go after your credit cards and whats more, they are not part of the test case !!!

 

You will find a list of CC claims here :-

 

Other Institutions - The Consumer Forums

 

Lex

Please help us to help you. Download the CAG tool bar for free

HERE and use the search option for all your searches. CAG earns a few pennies every time !!!

 

Please don't rush, take time to read these:-

 

 

&

 

 

This is always worth referring to

 

 

 

 

 

Advice & opinions given by me are personal, are not endorsed by the Consumer Action Group or the Bank Action Group. Should you be in any doubt, you are advised to seek the opinion of a qualified professional.

Link to post
Share on other sites

Thats right Deli,

 

Special Delivery for all paperwork. Don't forget to enclose your £10 cheque or postal order, you may get this back as a GOGW.

 

Please do get after those Credit Cards, you serial litigant you...:grin:

 

Lex

Please help us to help you. Download the CAG tool bar for free

HERE and use the search option for all your searches. CAG earns a few pennies every time !!!

 

Please don't rush, take time to read these:-

 

 

&

 

 

This is always worth referring to

 

 

 

 

 

Advice & opinions given by me are personal, are not endorsed by the Consumer Action Group or the Bank Action Group. Should you be in any doubt, you are advised to seek the opinion of a qualified professional.

Link to post
Share on other sites

:D

 

I am going to look into the credit cards too, I have already asked them for all the information they hold on me, send them off at weekend, just a bit worried now as I didn't send them ones recorded. Nevermind, should I not received replies i shall send them recorded...

 

Letter to HSBC going recorded today :)

 

i have started now...there is no stopping me :D

Link to post
Share on other sites

  • Recently Browsing   0 Caggers

    • No registered users viewing this page.

  • Have we helped you ...?


×
×
  • Create New...