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    • If you are buying a used car – you need to read this survival guide.
      • 1 reply
    • Hello,

      On 15/1/24 booked appointment with Big Motoring World (BMW) to view a mini on 17/1/24 at 8pm at their Enfield dealership.  

      Car was dirty and test drive was two circuits of roundabout on entry to the showroom.  Was p/x my car and rushed by sales exec and a manager into buying the mini and a 3yr warranty that night, sale all wrapped up by 10pm.  They strongly advised me taking warranty out on car that age (2017) and confirmed it was honoured at over 500 UK registered garages.

      The next day, 18/1/24 noticed amber engine warning light on dashboard , immediately phoned BMW aftercare team to ask for it to be investigated asap at nearest garage to me. After 15 mins on hold was told only their 5 service centres across the UK can deal with car issues with earliest date for inspection in March ! Said I’m not happy with that given what sales team advised or driving car. Told an amber warning light only advisory so to drive with caution and call back when light goes red.

      I’m not happy to do this, drive the car or with the after care experience (a sign of further stresses to come) so want a refund and to return the car asap.

      Please can you advise what I need to do today to get this done. 
       

      Many thanks 
      • 81 replies
    • Housing Association property flooding. https://www.consumeractiongroup.co.uk/topic/438641-housing-association-property-flooding/&do=findComment&comment=5124299
      • 161 replies
    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

      Please note that a recent case against UPS failed on exactly the same issue with the judge held that the Contracts (Rights of Third Parties) Act 1999 did not apply.

      We will be getting that transcript very soon. We will look at it and we will understand how the judge made such catastrophic mistakes. It was a very poor judgement.
      We will be recommending that people do include this adverse judgement in their bundle so that when they go to county court the judge will see both sides and see the arguments against this adverse judgement.
      Also, we will be to demonstrate to the judge that we are fair-minded and that we don't mind bringing everything to the attention of the judge even if it is against our own interests.
      This is good ethical practice.

      It would be very nice if the parcel delivery companies – including EVRi – practised this kind of thing as well.

       

      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
        • Like

Blemain Finance reclaiming **WON**


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keep to your own thread please

 

I can assure you I am more than aware what its like with over 100'000 posts here in over +10yrs

but some of us don't drivel nonsense all time that 90% of people cant even understand half what you write.

 

it can be very distracting and people have complained about the length of your posts, the fact that they are always in one massive block of text without any blank lines

they are very hard to work out what you are actually trying to say and we as site team have to follow you around and insert sentences and lines everytime to make them understandable.

 

it get boring editing the same stuff each time too

 

say it once on your thread

then people can read it there.

 

by all means help and encourage users, but think about what you are typing and make it short

spaced and easy to understand.

 

dx

please don't hit Quote...just type we know what we said earlier..

DCA's view debtors as suckers, marks and mugs

NO DCA has ANY legal powers whatsoever on ANY debt no matter what it's Type

and they

are NOT and can NEVER  be BAILIFFS. even if a debt has been to court..

If everyone stopped blindly paying DCA's Tomorrow, their industry would collapse overnight... 

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oh ok, ive just read dx100uk what you wrote, i understand). To be honest with you im useless at internet and still understanding this site so now i see at bottom of page what you say, ok sorry. But we just chatting really. I post though as you ask on mine.

 

 

thank you.

 

 

dx

please don't hit Quote...just type we know what we said earlier..

DCA's view debtors as suckers, marks and mugs

NO DCA has ANY legal powers whatsoever on ANY debt no matter what it's Type

and they

are NOT and can NEVER  be BAILIFFS. even if a debt has been to court..

If everyone stopped blindly paying DCA's Tomorrow, their industry would collapse overnight... 

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The first thing I did was list all of the charges. In the list I included

 

Legal & Doc fee

PPP Insurance

First Mortgage Arrears

Interest Charge 18.65%

Interest Charge 12.20%

Broker Fee

Loan Processing Fee

Buildings Insurance

Buildings Insurance Block Policy Charge

Dishonoured Receipt

Dishonoured Recept Charge

Letter

Telephone Charge

Default Notice

Collections Telephone

Collections Visit

Settlement figure to Third Party

 

Is there anything there I should have left out? I wasn't sure about First Mortgage Arrears? And if that is correct should I take out the PPP and Buildings Insurance ones and make them two separate sheets only leaving all the other charges in this one sheet?

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The first thing I did was list all of the charges. In the list I included

 

Legal & Doc fee no

PPP Insurance

First Mortgage Arrears no

Interest Charge 18.65% no

Interest Charge 12.20% no

Broker Fee no

Loan Processing Fee no

Buildings Insurance poss read below

Buildings Insurance Block Policy Charge poss read below

Dishonoured Receipt

Dishonoured Recept Charge

Letter

Telephone Charge

Default Notice

Collections Telephone

Collections Visit

Settlement figure to Third Party % of

 

Is there anything there I should have left out?

I wasn't sure about First Mortgage Arrears?

And if that is correct should I take out the PPP and Buildings Insurance ones

and make them two separate sheets only leaving all the other charges in this one sheet?

 

 

already explained in posts 44 + 53

I would have thought? that when he purchased the council house

the council's building ins was no longer paid?

 

3 statint.xls sheets

 

1 for PPI

 

one for buildings [if applicable]

 

one for fixed fee penalty charges.

 

dx

please don't hit Quote...just type we know what we said earlier..

DCA's view debtors as suckers, marks and mugs

NO DCA has ANY legal powers whatsoever on ANY debt no matter what it's Type

and they

are NOT and can NEVER  be BAILIFFS. even if a debt has been to court..

If everyone stopped blindly paying DCA's Tomorrow, their industry would collapse overnight... 

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I have made those changes.

 

re Building insurance -

 

The only letter about that is the one I wrote about earlier with Royal & Sun Alliance. It is a Council letter but above my parent's names it does say Former Council Property, and then has my parent's names and the address of the property so at that point on 15th October 2002 which the letter was dated I guess it was already a former council property ie they didn't own it or am I wrong with that?

 

There is 3 other letters from Blemain and they do mention Buildings Insurance Charges. These are years later in the final months before everything was cleared.

 

26/06/2009

 

Amount outstanding under the agreement £32,703.72

Less Rebate Calculated in accordance with the Consumer Credit £-15,717.23

(Early Settlement) Regulations 2004

Redemption Administration Fee 419.93

Additional Interest £137.00

Buildings Insurance Charges to Date £137.00

Costs £1,700

 

Total Settlement Figure £19,638.42

 

10/09/2009

 

Amount outstanding under the agreement £32,603.72

Less Rebate Calculated in accordance with the Consumer Credit £-15,316.40

(Early Settlement) Regulations 2004

Redemption Administration Fee £395.00

Additional Interest £530.16

Buildings Insurance Charges to Date £137.00

Costs £1,985.00

 

Total Settlement Figure £20,334.48

 

06/10/2009

 

Amount outstanding under the agreement £32,603.72

Less Rebate Calculated in accordance with the Consumer Credit £-15,206.69

(Early Settlement) Regulations 2004

Redemption Administration Fee £395.00

Additional Interest £566.87

Buildings Insurance Charges to Date £137.00

Costs £2,040.00

 

Total Settlement Figure £20,535.90

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you cant get a secured loan on a building you do not own

so I would assume he purchased it

if so

I would again guess that from that date the council were not providing building ins

but you need to check.

 

what about contacting the council and asking or bank statements?

 

if you would like to upload the sheets you've done

i''ll check them over

 

follow the upload

gut you can upload the .xls file directly rather than .pdf

but remove ID

 

dx

please don't hit Quote...just type we know what we said earlier..

DCA's view debtors as suckers, marks and mugs

NO DCA has ANY legal powers whatsoever on ANY debt no matter what it's Type

and they

are NOT and can NEVER  be BAILIFFS. even if a debt has been to court..

If everyone stopped blindly paying DCA's Tomorrow, their industry would collapse overnight... 

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I've went through everything again and there is a sheet near the beginning saying Loans Enquiry sheet.

 

Amount is for £5000.

Purpose - Consolodation

 

Property Details

 

Purchased 01/07/2000

 

So that means my parents did purchase the house prior to the first loan of £5000?

 

But that then doesn't explain the letter from the Council from 2002 saying the building was insured?

 

I have uploaded the charges and PPI sheets but I've only worked out what the PPI was for the first loan,

I am reading the thread you pointed me towards about how to work out what the PPI was on the next loan.

 

 

As you could see from the PDF i uploaded earlier,

the first one seemed to end in 2004 rather than taking the full 5 years and then it says Loan Advance and refinance in 2007 to the higher amount.

 

 

I'm struggling to work that out because there is 3 years between those dates.

StatIntSheet v101 Charges.xls

StatIntSheet v101 PPI.xls

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nope

you have to enter every monthly PPI payment individually on the date it was made

 

like the charges sheet

 

on that

you cant reclaim the dishonoured payment as its notional

just the charge it caused

 

and take off the PPI/B ins

not how its done

please don't hit Quote...just type we know what we said earlier..

DCA's view debtors as suckers, marks and mugs

NO DCA has ANY legal powers whatsoever on ANY debt no matter what it's Type

and they

are NOT and can NEVER  be BAILIFFS. even if a debt has been to court..

If everyone stopped blindly paying DCA's Tomorrow, their industry would collapse overnight... 

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Share on other sites

That cannot be done, the PPI is only mentioned at the very start at £415. Do you mean all the payments that were made? So with every payment that was made, work out what portion of that payment was just for PPI?

 

And for the second set of charges, I don't know if that was another loan or not or how it ended up at £15,000 but there's no mention of PPI for that at all so I've no idea how to work that out or if it just carried on from the £5000.

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yes - So with every payment that was made, work out what portion of that payment was just for PPI?

 

looks like the 2nd loan was to pay off a GE money loan

so no rollover

and no PPI

 

time to investigate GE and Halifax me thinks!!

please don't hit Quote...just type we know what we said earlier..

DCA's view debtors as suckers, marks and mugs

NO DCA has ANY legal powers whatsoever on ANY debt no matter what it's Type

and they

are NOT and can NEVER  be BAILIFFS. even if a debt has been to court..

If everyone stopped blindly paying DCA's Tomorrow, their industry would collapse overnight... 

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Share on other sites

sar both

please don't hit Quote...just type we know what we said earlier..

DCA's view debtors as suckers, marks and mugs

NO DCA has ANY legal powers whatsoever on ANY debt no matter what it's Type

and they

are NOT and can NEVER  be BAILIFFS. even if a debt has been to court..

If everyone stopped blindly paying DCA's Tomorrow, their industry would collapse overnight... 

Link to post
Share on other sites

I shall do that.

 

When you dishonoured payment does that mean all of the Dishonoured Reciept and Dishonoured Reciept Charges?

 

And take out Building Insurance and settlement figure and Settlement to 3rd party figure?

 

Everything else on the charges sheet shoud be Letter, Telephone Charge, Default Notice?

 

Do i keep the Collections Visit?

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the charge stays its a fixed sum penalty.

 

 

yes to the rest

and you keep in collections visit

please don't hit Quote...just type we know what we said earlier..

DCA's view debtors as suckers, marks and mugs

NO DCA has ANY legal powers whatsoever on ANY debt no matter what it's Type

and they

are NOT and can NEVER  be BAILIFFS. even if a debt has been to court..

If everyone stopped blindly paying DCA's Tomorrow, their industry would collapse overnight... 

Link to post
Share on other sites

I've uploaded another sheet with PPI.

 

One thing I did was i found out what the PPI was on all the payments they received which were either standing orders or cash,

 

what did confuse me though was multiple cash payments so they payment due was always £148.45 per month but then there might be 3 cash payments of £50 so that's £1.55 extra than what was due.

 

Sometimes there are refunds so £148.45 would be due,

a cash payment of £100 would be made

and then the following week that £100 would be refunded,

 

there are several refunds but what I've done is calculated the PPI on every single cash payment made and every standing order where money was paid to them.

 

I've also named the payments PPP as this is what they themselves name it on the statement

but I don't know if I should rename it to PPI.

 

I'm also unsure about the award calculator at the top because there are so many different cash payments made that the actual amount of PPI changes, it's not a fixed a sum all the way through.

 

EDIT - I have also uploaded a new version of the charges sheet.

StatIntSheet v101 PPI V2.xls

StatIntSheet v101 Charges V2.xls

Edited by scottishbloke17
I have uploaded my charges sheet
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PPI will never be a fixed sum.

[you keep getting confused with penalty charges]

 

its a % of every payment made

 

your calc is wrong

its PPI/loan+PPI*100=PPI%

 

and you cant include the full £415 ppi at the top and again each month

remove the £415

 

rest looks ok

 

charges

you cant reclaim brokers fee its not a penalty.

 

rest looks ok

please don't hit Quote...just type we know what we said earlier..

DCA's view debtors as suckers, marks and mugs

NO DCA has ANY legal powers whatsoever on ANY debt no matter what it's Type

and they

are NOT and can NEVER  be BAILIFFS. even if a debt has been to court..

If everyone stopped blindly paying DCA's Tomorrow, their industry would collapse overnight... 

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Share on other sites

I've removed the brokers fee from the charges.

 

I thought the calculator was correct, I was reading the thread you directed me to and that was the calculations they said to use if it was. Is it single premium? The way I read it was similar to how it is laid out on the paperwork here with it being for a fixed time and a fixed number of payments. This was the example I followed.

 

My loan was for £8,000 and the bank added PPI of £626 so my total loan was £8,626. My repayments were £363 per month. How do I know what the payment relating to PPI was?

 

You simply use percentages to work out what the amount of PPI repayment was. In this case the formula is £626 divided by £8,626 and the result multiplied by 100. (626/8,626 x 100) = 7.26%.

 

So we now know that your PPI was 7.26% of the total loan. Accordingly 7.26% of each of the monthly repayments was for the PPI part of the loan and 7.26% of £363 is £26.35. So each month you were paying £26.35 towards the PPI loan.

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schoolboy error we all make them

you've put on the spread

415/5000

 

 

its not

its 415/5415...

please don't hit Quote...just type we know what we said earlier..

DCA's view debtors as suckers, marks and mugs

NO DCA has ANY legal powers whatsoever on ANY debt no matter what it's Type

and they

are NOT and can NEVER  be BAILIFFS. even if a debt has been to court..

If everyone stopped blindly paying DCA's Tomorrow, their industry would collapse overnight... 

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Share on other sites

:lol:

please don't hit Quote...just type we know what we said earlier..

DCA's view debtors as suckers, marks and mugs

NO DCA has ANY legal powers whatsoever on ANY debt no matter what it's Type

and they

are NOT and can NEVER  be BAILIFFS. even if a debt has been to court..

If everyone stopped blindly paying DCA's Tomorrow, their industry would collapse overnight... 

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Share on other sites

Apologies for not being back on in a few days,

Windows decided to update my computer and it did not go well, I've restored it back lol.

 

I've redone all the calculations for PPI at 7.663%.

 

Can you tell me if this looks OK and if the sum at the bottom is ok and if there is anything else needing changed?

 

Thanks.

StatIntSheet v101 PPI V3.xls

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you paid past 2004 where are those payment s?

please don't hit Quote...just type we know what we said earlier..

DCA's view debtors as suckers, marks and mugs

NO DCA has ANY legal powers whatsoever on ANY debt no matter what it's Type

and they

are NOT and can NEVER  be BAILIFFS. even if a debt has been to court..

If everyone stopped blindly paying DCA's Tomorrow, their industry would collapse overnight... 

Link to post
Share on other sites

I thought I was to stop there because I don't know what the PPI agreement was for then.

 

I think it says refinance at GE Money £11,763.33,

Broker Fee £600.

Client advance £2,312.42.

 

Blemain Finance Acceptance Fee £390.00.

 

Does that mean the original percentage for the first loan carries on?

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if the loan stopped then that's it.

 

 

no those others you cant include

please don't hit Quote...just type we know what we said earlier..

DCA's view debtors as suckers, marks and mugs

NO DCA has ANY legal powers whatsoever on ANY debt no matter what it's Type

and they

are NOT and can NEVER  be BAILIFFS. even if a debt has been to court..

If everyone stopped blindly paying DCA's Tomorrow, their industry would collapse overnight... 

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There is 3 years between them and it says refinance, I don't know if refinance means a new one starting from scratch or continuation. There is 3 years between them. The first one ends on

 

18 Nov 2004 Redemption Balance Adjustment £1,035.12

 

then

 

11 Oct 2007 Broker Fee £600.00

11 Oct 2007 Client advance £2,312.42

11 Oct 2007 Refinance To GE Money Servicing Limited (Collections Account) £11,763.33

11 Oct 2007 First Mortgage Arrears to Halifax PLC £951.25

11 Oct 2007 Loan Processing Fee £390

11 Nov Payment Due £193.97

 

 

and then regular payments of £193.97 are made.

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