Jump to content


  • Tweets

  • Posts

    • Indians, traditionally known as avid savers, are now stashing away less money and borrowing more.View the full article
    • the claimant in their WS can refer to whatever previous CC judgements they like, as we do in our WS's, but CC judgements do not set a legal precedence. however, they do often refer to judgements like Bevis, those cases do created a precedence as they were court of appeal rulings. as for if the defendant, prior to the raising of a claim, dobbed themselves in as the driver in writing during any appeal to the PPC, i don't think we've seen one case whereby the claimant referred to such in their WS.. ?? but they certainly typically include said appeal letters in their exhibits. i certainly dont think it's a good idea to 'remind' them of such at the defence stage, even if the defendant did admit such in a written appeal. i would further go as far to say, that could be even more damaging to the whole case than a judge admonishing a defendant for not appealing to the PPC in the 1st place. it sort of blows the defendant out the water before the judge reads anything else. dx  
    • Hi LFI, Your knowledge in this area is greater than I could possibly hope to have and as such I appreciate your feedback. I'm not sure that I agree the reason why a barrister would say that, only to get new customers, I'm sure he must have had professional experience in this area that qualifies him to make that point. 🙂 In your point 1 you mention: 1] there is a real danger that some part of the appeal will point out that the person appealing [the keeper ] is also the driver. I understand the point you are making but I was referring to when the keeper is also the driver and admits it later and only in this circumstance, but I understand what you are saying. I take on board the issues you raise in point 2. Is it possible that a PPC (claimant) could refer back to the case above as proof that the motorist should have appealed, like they refer back to other cases? Thanks once again for the feedback.
    • Well barristers would say that in the hope that motorists would go to them for advice -obviously paid advice.  The problem with appealing is at least twofold. 1] there is a real danger that some part of the appeal will point out that the person appealing [the keeper ] is also the driver.  And in a lot of cases the last thing the keeper wants when they are also the driver is that the parking company knows that. It makes it so much easier for them as the majority  of Judges do not accept that the keeper and the driver are the same person for obvious reasons. Often they are not the same person especially when it is a family car where the husband, wife and children are all insured to drive the same car. On top of that  just about every person who has a valid insurance policy is able to drive another person's vehicle. So there are many possibilities and it should be up to the parking company to prove it to some extent.  Most parking company's do not accept appeals under virtually any circumstances. But insist that you carry on and appeal to their so called impartial jury who are often anything but impartial. By turning down that second appeal, many motorists pay up because they don't know enough about PoFA to argue with those decisions which brings us to the second problem. 2] the major parking companies are mostly unscrupulous, lying cheating scrotes. So when you appeal and your reasons look as if they would have merit in Court, they then go about  concocting a Witness Statement to debunk that challenge. We feel that by leaving what we think are the strongest arguments to our Member's Witness Statements, it leaves insufficient time to be thwarted with their lies etc. And when the motorists defence is good enough to win, it should win regardless of when it is first produced.   
    • S13 (2)The creditor may not exercise the right under paragraph 4 to recover from the keeper any unpaid parking charges specified in the notice to keeper if, within the period of 28 days beginning with the day after that on which that notice was given, the creditor is given— (a)a statement signed by or on behalf of the vehicle-hire firm to the effect that at the material time the vehicle was hired to a named person under a hire agreement; (b)a copy of the hire agreement; and (c)a copy of a statement of liability signed by the hirer under that hire agreement. As  Arval has complied with the above they cannot be pursued by EC----- ------------------------------------------------------------------------------------------------------------------------------------------------------------------- S14 [1]   the creditor may recover those charges (so far as they remain unpaid) from the hirer. (2)The conditions are that— (a)the creditor has within the relevant period given the hirer a notice in accordance with sub-paragraph (5) (a “notice to hirer”), together with a copy of the documents mentioned in paragraph 13(2) and the notice to keeper; (b)a period of 21 days beginning with the day on which the notice to hirer was given has elapsed;  As ECP did not send copies of the documents to your company and they have given 28 days instead of 21 days they have failed to comply with  the Act so you and your Company are absolved from paying. That is not to say that they won't continue asking to be paid as they do not have the faintest idea how PoFA works. 
  • Recommended Topics

  • Our picks

    • If you are buying a used car – you need to read this survival guide.
      • 1 reply
    • Hello,

      On 15/1/24 booked appointment with Big Motoring World (BMW) to view a mini on 17/1/24 at 8pm at their Enfield dealership.  

      Car was dirty and test drive was two circuits of roundabout on entry to the showroom.  Was p/x my car and rushed by sales exec and a manager into buying the mini and a 3yr warranty that night, sale all wrapped up by 10pm.  They strongly advised me taking warranty out on car that age (2017) and confirmed it was honoured at over 500 UK registered garages.

      The next day, 18/1/24 noticed amber engine warning light on dashboard , immediately phoned BMW aftercare team to ask for it to be investigated asap at nearest garage to me. After 15 mins on hold was told only their 5 service centres across the UK can deal with car issues with earliest date for inspection in March ! Said I’m not happy with that given what sales team advised or driving car. Told an amber warning light only advisory so to drive with caution and call back when light goes red.

      I’m not happy to do this, drive the car or with the after care experience (a sign of further stresses to come) so want a refund and to return the car asap.

      Please can you advise what I need to do today to get this done. 
       

      Many thanks 
      • 81 replies
    • Housing Association property flooding. https://www.consumeractiongroup.co.uk/topic/438641-housing-association-property-flooding/&do=findComment&comment=5124299
      • 161 replies
    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

      Please note that a recent case against UPS failed on exactly the same issue with the judge held that the Contracts (Rights of Third Parties) Act 1999 did not apply.

      We will be getting that transcript very soon. We will look at it and we will understand how the judge made such catastrophic mistakes. It was a very poor judgement.
      We will be recommending that people do include this adverse judgement in their bundle so that when they go to county court the judge will see both sides and see the arguments against this adverse judgement.
      Also, we will be to demonstrate to the judge that we are fair-minded and that we don't mind bringing everything to the attention of the judge even if it is against our own interests.
      This is good ethical practice.

      It would be very nice if the parcel delivery companies – including EVRi – practised this kind of thing as well.

       

      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
        • Like
  • Recommended Topics

Rlp/TKmaxx ..letter before claim


style="text-align: center;">  

Thread Locked

because no one has posted on it for the last 2711 days.

If you need to add something to this thread then

 

Please click the "Report " link

 

at the bottom of one of the posts.

 

If you want to post a new story then

Please

Start your own new thread

That way you will attract more attention to your story and get more visitors and more help 

 

Thanks

Recommended Posts

I've read a fair few posts about ignoring these letters and all but would like to know if my situation is any different.

 

I set off the security things on my way out from work one night (I used to work at TkMaxx)

and we couldn't find what set the beeping off.

 

 

I later phoned back to say i'd found a soft tag that i'd been playing with stuck to my magnetic name badge.

The only thing bothering them was that i had a top in my bag that i had no receipt for.

 

The last purchase i made was for a grey vest and the top i had in my bag was white with black sleeves.

i had had an accident with makeup in my bag and rolled up this vest with the top i grabbed from home to protect it as i was intending to return it....

 

long story short (and the details dont particularly matter)

 

they dragged out this 'investigation' for about 2 weeks,

during which i was obviously suspended. my anxiety was through the roof.

 

during my final disciplinary he had said to me that he did not feel that i had sufficiently explained the incident

and that based on those grounds he was going to dismiss me for gross misconduct.

 

he did not once say 'yes we believe you have stolen it' or 'yes we are 100% certain you have stolen'

he just said he didn't feel my explanation was good enough.

 

fair enough, i wanted to leave anyway.

i did not enjoy working for them.

 

 

HOWEVER. during my disciplinary, i was in a holding room and pointed to the RLP poster on the wall

(as i had heard about them from researching before my disciplinary)

and asked the note-taker (a Team Leader at TkMaxx) whether or not i would have to pay a fine

as I had heard the LP next door dial RLP on speakerphone......

 

He said to me, 'i don't think so, otherwise you would have been informed

and they would have mentioned it today' and i never thought anything else about it.

 

Fast forward to now and

 

 

i've just started an apprenticeship (so will be on waaay lower wages)

and i've just got a RLP letter through the door that first of all says LETTER BEFORE CLAIM at the top and then says:

 

Value of goods which was not recovered: £7.99

Contribution towards the cost of the time spent investigating blah blah blah £197.50

 

TOTAL £205.49

 

I'm panicking, my anxiety is starting to rise and i'm just worried about whether or not my situation is any different?

Will i have to pay this?

will they press charges because i worked there??

 

I will not be able to afford it either way :/ and i'm 23 btw

Edited by kgfalcon
Link to post
Share on other sites

letter before claim means nothing

its letter before action that means poss court.

 

they can 'claim' what they like!!

 

bottom line is they cant do anything anyway.

 

can you scan it up a PDF suitably redacted upload

 

for our collection

please don't hit Quote...just type we know what we said earlier..

DCA's view debtors as suckers, marks and mugs

NO DCA has ANY legal powers whatsoever on ANY debt no matter what it's Type

and they

are NOT and can NEVER  be BAILIFFS. even if a debt has been to court..

If everyone stopped blindly paying DCA's Tomorrow, their industry would collapse overnight... 

Link to post
Share on other sites

I'll try to scan it somehow and post it, so that means I just do as you've all been saying and just IGNORE everything unless it mentions court? Thank you for the quick reply btw coz I actually felt my heart drop out of my bum when i opened the letter this morning, feeling a little bit calmer now.

Link to post
Share on other sites

oh and it is not a fine!!

yes totally ignore everything

please don't hit Quote...just type we know what we said earlier..

DCA's view debtors as suckers, marks and mugs

NO DCA has ANY legal powers whatsoever on ANY debt no matter what it's Type

and they

are NOT and can NEVER  be BAILIFFS. even if a debt has been to court..

If everyone stopped blindly paying DCA's Tomorrow, their industry would collapse overnight... 

Link to post
Share on other sites

is it literally just them trying their luck to see which vulnerable people agree to it and pay up? like do they just terrorize people with these letters?

 

i read that its gonna go on for quite some time, do you have any idea how long i'll be receiving letters for??

 

thanks x

Link to post
Share on other sites

Hi and welcome to CAG

 

Shoplifting and employee theft are different. In some cases the store will take action against an employee if the value of the stolen items is high but this is not the case here.

 

RLP use this letter before claim to scare the individual into falling for their ploy. I don't feel TKMaxx will do anything with this as they do not have absolute proof of anything.

 

The most feel would happen is that RLP pass this on to a tame debt collector who have as much power over you as I have.

 

It would be nice to see all the letters that have been sent to you (suitably redacted to cover up all identifiable ID)

 

Follow the instructions that DX posted and make sure they are all pdf's

If you are asked to deal with any matter via private message, PLEASE report it.

Everything I say is opinion only. If you are unsure on any comment made, you should see a qualified solicitor

Please help CAG. Order this ebook. Now available on Amazon. Please click HERE

Link to post
Share on other sites

What bothers me is that in the letter it states that I HAVE taken something

and says yes i'm guilty and i have stolen. I have not.

 

 

It literally is just a case of things adding up which aren't related

but which make me look like i am guilty which is why when i explained it,

it did nothing to help my case because i know how it sounded.

 

 

its a pooey situation and i would never put myself in it because of my anxiety.

2016 staff theft letter before claim.pdf

Link to post
Share on other sites

that's their usual twaddle

if you read it carefully doesn't say will anything.

 

two things they can do are:

Bugger

and

all

 

 

dx

please don't hit Quote...just type we know what we said earlier..

DCA's view debtors as suckers, marks and mugs

NO DCA has ANY legal powers whatsoever on ANY debt no matter what it's Type

and they

are NOT and can NEVER  be BAILIFFS. even if a debt has been to court..

If everyone stopped blindly paying DCA's Tomorrow, their industry would collapse overnight... 

Link to post
Share on other sites

If all that your (ex) employer had to say was "we don't consider your explanation is good enough" but stopped short of saying "we believe you have stolen this item", I would consider sending Ms Lambert a terse reply:

 

I accept your offer to negotiate an alternative settlement. Namely four weeks of pay in way of compensation for a sloppy investigation and dismissal based on conjecture and lack of hard evidence. A cheque made payable to myself within fourteen days will be acceptable.

PLEASE HELP US TO KEEP THIS SITE RUNNING

EVERY POUND DONATED WILL HELP US TO KEEP HELPING OTHERS

 

 

No... you can't eat my brain just yet. I need it a little while longer.

Link to post
Share on other sites

If all that your (ex) employer had to say was "we don't consider your explanation is good enough" but stopped short of saying "we believe you have stolen this item", I would consider sending Ms Lambert a terse reply:

 

I accept your offer to negotiate an alternative settlement. Namely four weeks of pay in way of compensation for a sloppy investigation and dismissal based on conjecture and lack of hard evidence. A cheque made payable to myself within fourteen days will be acceptable.

 

I hope you were joking there. :| RLP won't even entertain the notion and it may alert them that they may have a bite!

If you are asked to deal with any matter via private message, PLEASE report it.

Everything I say is opinion only. If you are unsure on any comment made, you should see a qualified solicitor

Please help CAG. Order this ebook. Now available on Amazon. Please click HERE

Link to post
Share on other sites

I hope you were joking there.

 

Tongue in cheek a little. RLP's letters are full of threats couched in "may" and "possible" phrases. In doing so, it does leave the list of options open to alternative interpretations whilst failing to give one more: Ignore completely.

PLEASE HELP US TO KEEP THIS SITE RUNNING

EVERY POUND DONATED WILL HELP US TO KEEP HELPING OTHERS

 

 

No... you can't eat my brain just yet. I need it a little while longer.

Link to post
Share on other sites

Absolutely ignore, due to the Oxford case they will be unlikely to try court.

We could do with some help from you.

PLEASE HELP US TO KEEP THIS SITE RUNNING EVERY POUND DONATED WILL HELP US TO KEEP HELPING OTHERS

Have we helped you ...?         Please Donate button to the Consumer Action Group

If you want advice on your thread please PM me a link to your thread

The bailiff: A 12th Century solution re-branded as Enforcement Agents for the 21st Century to seize and sell debtors goods as before Oh so Dickensian!

Link to post
Share on other sites

Absolutely ignore, due to the Oxford case they will be unlikely to try court.

 

Although this is a bit different, rip have had more successes chasing employees as Oppossed to shoplifters but in this case the op says they didn't steal anything and if appears this wasn't alleged at the time, although I think I'd like to know the actual reason for the gross misconduct accusation, was there any paperwork from tk maxx to the op, what did it actually say ?

 

But yes best advice is to ignore.

Link to post
Share on other sites

Although this is a bit different, rip have had more successes chasing employees as Oppossed to shoplifters but in this case the op says they didn't steal anything and if all ears this wasn't alleged at the time, although I think I'd like to know the actual reason for the gross misconduct accusation, was there any paperwork from tk maxx tk the op, what died it actually say ?

 

But yes best advice is to ignore.

 

Absolutely agree here. Stores can(and have) taken civil action to reclaim losses caused by employee theft but that has not been confirmed in this case. RLP will chase anything they are told to do. Stores also don't bother with small staff theft as it would cost them more than they would get back. They tend to go for the large scale employee where theft can go into the thousands. Again, not in this case.

The disciplinary cannot be claimed for as that is part of a stores operational and management costs. There was no surveillance, just an erroneous tag. Even if the security staff had been watching, these costs cannot be reclaimed either as they were just doing the job they are paid to do.

 

Eventually RLP will pass on the case to a DCA but they all write 'A debt that we believe is undisputed' If it wasn't disputed, why would they get involved??

If you are asked to deal with any matter via private message, PLEASE report it.

Everything I say is opinion only. If you are unsure on any comment made, you should see a qualified solicitor

Please help CAG. Order this ebook. Now available on Amazon. Please click HERE

Link to post
Share on other sites

  • 4 weeks later...

always ignore RLP

please don't hit Quote...just type we know what we said earlier..

DCA's view debtors as suckers, marks and mugs

NO DCA has ANY legal powers whatsoever on ANY debt no matter what it's Type

and they

are NOT and can NEVER  be BAILIFFS. even if a debt has been to court..

If everyone stopped blindly paying DCA's Tomorrow, their industry would collapse overnight... 

Link to post
Share on other sites

Yeah I was told that once they get a response they won't stop. But this letter mentioned further actions being taken against me several times, it feels like they're saying 'do you have anything else to add before we do you over?'

Link to post
Share on other sites

letter rotated and converted to PDF.

 

it doesn't say anything of sorts read it properly.

 

it s a begging letter.

they have no legal powers whatsoever

totally ignore

 

dx

please don't hit Quote...just type we know what we said earlier..

DCA's view debtors as suckers, marks and mugs

NO DCA has ANY legal powers whatsoever on ANY debt no matter what it's Type

and they

are NOT and can NEVER  be BAILIFFS. even if a debt has been to court..

If everyone stopped blindly paying DCA's Tomorrow, their industry would collapse overnight... 

Link to post
Share on other sites

See,

I want to talk to someone about it without being judged or looked down on,

and as far as I know there aren't many people I can confide in that can help me.

 

This site is helping me so much,

I literally came home and had a cold flush all over and pins and needles and felt sick but im starting to calm down.

 

I really appreciate the quick replies too.

 

And thank you for fiddling with the letter.

 

I did try and read it over and over to really understand it but those certain words and sentences really freaked me out.

Link to post
Share on other sites

You have to laugh..." settle the claim "...what claim? :lol:

We could do with some help from you.

PLEASE HELP US TO KEEP THIS SITE RUNNING EVERY POUND DONATED WILL HELP US TO KEEP HELPING OTHER

 

Have we helped you ...?         Please Donate button to the Consumer Action Group - The National Consumer Service

If you want advice on your Topic please PM me a link to your thread

Link to post
Share on other sites

the claim s/he owes them money..laughable

please don't hit Quote...just type we know what we said earlier..

DCA's view debtors as suckers, marks and mugs

NO DCA has ANY legal powers whatsoever on ANY debt no matter what it's Type

and they

are NOT and can NEVER  be BAILIFFS. even if a debt has been to court..

If everyone stopped blindly paying DCA's Tomorrow, their industry would collapse overnight... 

Link to post
Share on other sites

I have seen that (and similar) letters from RLP. Nothing whatsoever to worry about.

 

While I would take action is this happened to me, you still need do nothing. TKMaxx cannot prove on the balance of probabilities you actually stole something therefore this is just an allegation. As such, I would see these letters as harassment. Taking direct action against RLP would elicit the weak response of, " We are only doing what our client told us to do."

 

I would be taking TKMaxx to task as they couldn't prove theft therefore they should not have involved RLP in the fist place. Just because 'something didn't add up' means nothing.

 

I could go on and on but then I would be ranting on your thread.

If you are asked to deal with any matter via private message, PLEASE report it.

Everything I say is opinion only. If you are unsure on any comment made, you should see a qualified solicitor

Please help CAG. Order this ebook. Now available on Amazon. Please click HERE

Link to post
Share on other sites

  • Recently Browsing   0 Caggers

    • No registered users viewing this page.

  • Have we helped you ...?


×
×
  • Create New...