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    • Thank-you dx, What you have written is certainly helpful to my understanding. The only thing I would say, what I found to be most worrying and led me to start this discussion is, I believe the judge did not merely admonish the defendant in the case in question, but used that point to dismiss the case in the claimants favour. To me, and I don't have your experience or knowledge, that is somewhat troubling. Again, the caveat being that we don't know exactly what went on but I think we can infer the reason for the judgement. Thank-you for your feedback. EDIT: I guess that the case I refer to is only one case and it may never happen again and the strategy not to appeal is still the best strategy even in this event, but I really did find the outcome of that case, not only extremely annoying but also worrying. Let's hope other judges are not quite so narrow minded and don't get fixated on one particular issue as FTMDave alluded to.
    • Indians, traditionally known as avid savers, are now stashing away less money and borrowing more.View the full article
    • the claimant in their WS can refer to whatever previous CC judgements they like, as we do in our WS's, but CC judgements do not set a legal precedence. however, they do often refer to judgements like Bevis, those cases do created a precedence as they were court of appeal rulings. as for if the defendant, prior to the raising of a claim, dobbed themselves in as the driver in writing during any appeal to the PPC, i don't think we've seen one case whereby the claimant referred to such in their WS.. ?? but they certainly typically include said appeal letters in their exhibits. i certainly dont think it's a good idea to 'remind' them of such at the defence stage, even if the defendant did admit such in a written appeal. i would further go as far to say, that could be even more damaging to the whole case than a judge admonishing a defendant for not appealing to the PPC in the 1st place. it sort of blows the defendant out the water before the judge reads anything else. dx  
    • Hi LFI, Your knowledge in this area is greater than I could possibly hope to have and as such I appreciate your feedback. I'm not sure that I agree the reason why a barrister would say that, only to get new customers, I'm sure he must have had professional experience in this area that qualifies him to make that point. 🙂 In your point 1 you mention: 1] there is a real danger that some part of the appeal will point out that the person appealing [the keeper ] is also the driver. I understand the point you are making but I was referring to when the keeper is also the driver and admits it later and only in this circumstance, but I understand what you are saying. I take on board the issues you raise in point 2. Is it possible that a PPC (claimant) could refer back to the case above as proof that the motorist should have appealed, like they refer back to other cases? Thanks once again for the feedback.
    • Well barristers would say that in the hope that motorists would go to them for advice -obviously paid advice.  The problem with appealing is at least twofold. 1] there is a real danger that some part of the appeal will point out that the person appealing [the keeper ] is also the driver.  And in a lot of cases the last thing the keeper wants when they are also the driver is that the parking company knows that. It makes it so much easier for them as the majority  of Judges do not accept that the keeper and the driver are the same person for obvious reasons. Often they are not the same person especially when it is a family car where the husband, wife and children are all insured to drive the same car. On top of that  just about every person who has a valid insurance policy is able to drive another person's vehicle. So there are many possibilities and it should be up to the parking company to prove it to some extent.  Most parking company's do not accept appeals under virtually any circumstances. But insist that you carry on and appeal to their so called impartial jury who are often anything but impartial. By turning down that second appeal, many motorists pay up because they don't know enough about PoFA to argue with those decisions which brings us to the second problem. 2] the major parking companies are mostly unscrupulous, lying cheating scrotes. So when you appeal and your reasons look as if they would have merit in Court, they then go about  concocting a Witness Statement to debunk that challenge. We feel that by leaving what we think are the strongest arguments to our Member's Witness Statements, it leaves insufficient time to be thwarted with their lies etc. And when the motorists defence is good enough to win, it should win regardless of when it is first produced.   
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    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
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Beko Fridge Freezer Died


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I sent this email to Beko

 

I purchased exactly 2 years ago (to the day actually) from my local Comet a BEKO fridge freezer

 

Yesterday it started making loud gurgling noises in the morning now the fridge is warm and the freezer is not working and defrosted and thus destroying the contents

 

As this looks as if it is either ceasing to function correctly and is probably uneconomical to repair what can you offer me under the sale of goods act 1979

 

I did not purchase any extra warranty as one expects an appliance to last more than 12 months as under the sale of goods act a product is expected to last for a reasonable amount of time

 

And got this reply

 

Thank you for your email.

I am sorry to hear of the problem with your Beko Fridge Freezer.

The Beko warranty covers repair costs carried out by an authorised Beko engineer within the first 12 months of purchase. Unfortunately as your appliance was purchased in 2006 this is not something that we can help with financially.

Unfortunately it is virtually impossible to diagnose what the fault is on any of our appliance with out actually inspecting them first. You can contact the engineer that we contract out to repair our appliances under warranty on telephone number.

(I bet this would be chargeable to me)

Your contract of sale is with the retailer from whom you purchased the appliance and any further assistance will need to be directed to the retailer.

Kind regards

I then called Comet customer services and explained this to them and they said they would have to send an engineer at a charge of £30.00 just to confirm its not working correctly.

 

I don’t want to waste £30.00 just for Comet to says your fridge is not working that’s obvious,

 

What about the small claims courts route I think that’s about £30.00

 

Any help or advice appreciated

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I bought a Beko Fridge Freezer 4 years ago and I thought mine died on me a couple of weeks ago... gurgling noises, freeze started to defrost, etc. But it came alive again and has been working fine since (fingers crossed). I know this doesn't offer you any help, but maybe a little hope!:)

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Hi I have a beko fridge freezer did the same thing the next door neighbor is a service engineer for Hotpoint he had a look and said that the floor the freezer was standing on was not level and to move the freezer away form wall 2cm and leave switched off for 24 hours then switch back on. He said that the auto defrost pipe on the back was pinched by contact with the wall and had frozen. We did as he said it worked ok then.

 

dpick

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That sounds like a good idea to try - Beko's are supposedly a good brand to buy and you would expect their goods to last longer. Another thing to try is the drainage hole in your fridge. It might be blocked and you may need to clear it out.

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Beko are actually a budget brand, though I have no trouble with mine. One thing to bear in mind with many fridge freezers is that, surprisingly, you can actually locate them in an area that is too cold!!

 

This happens in cheaper models with only one compressor and one thermostat (located in the fridge section). For example some people put them in a garage or outbuilding. If the room temperature is between, say 5-10 centigrade, the compressor rarely runs and the freezer contents therefore warm up too much!

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No problem. What happens is that cheap fridge freezers have only one compressor and one thermostat which serves the fridge and the freezer sections simultaneously. (More expensive models have two compressors and two thermostats - one for each section and don't suffer this effect).

 

The thermostat is located in the fridge. If the room temperature is, say 5 degrees centigrade (Think garage in winter time) then the compressor won't run because the fridge will already be cool enough. Unfortunately, this means that the freezer section will not receive any cooling either. The result is that the freezer, which should be around -20 degrees can warm up. In winter, this can lead to the freezer contents spoiling.

 

In an ordinary room, where the temperature is, say 19 degrees, then the thermostat will make the compressor run to cool down the fridge. At the same time, the freezer will be cooled. In this case, the compressor runs long enough to keep the freezer at -20 or so.

 

I know it sounds ridiculous, but it does mean that the room can be too cold for a fridge freezer to run properly. Hope I explained that well enough :)

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What quite often happens is that the evaporator is iced up resticting the air flow past it, you cant see the evap because its hidden behind a panel, you can fix it quickly by removing said panel and using a hairdryer or something to melt the ice, or leave it switched off with the door open for 3-4 days.

Please note i have no legal training any advice i give comes from my own experience and from what i have learned on this site

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  • 7 months later...

Best bet is to go with the comet offer and if as suspected broke and everything else being ok; no mis use and sited correctly then they should offer you a discount on a new one. You will not be entitled to replacement, and I think discount would be better than a repair, as Sale of goods act etc.

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  • 3 months later...

Our Beko fridge freezer is only 16 months old and has stopped freezing things properly. Icecream is the worst thing. I spoke with an engineer today who has advised that maybe something has frozen up although it is a frost fee unit.

He told me to defrost the unit for 48 hours to see if that helps..... i'm hoping it does !

Hope this may be of help to someone who is also having problems.:)

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  • 4 months later...

I purchased a Beko Frost Free Fridge freezer model CA5411FFS in September 2004 from Comet. After 11 months it all freezed behind the the back panel in the freezer unit. Fixed under the 1 year waranty,needing a new thermostat. The same thing happened again some months later. Beko kindly sent me a free thermostat which I fitted myself. In 2007 the fridge failed completely. The engineer said I needed a new compressor. I complained to Beko again and they sent me a new compressor free but I had to pay to install it- cost £76. The next April 2008, I found water dripping onto an electrical junction box at the back causing sparks and smoking. It could have resulted in a very hazardas event. Beko replaced the fridge/freezer (model CDA539FS ) free of charge for obvious reasons, coming with a years guarantee. I noticed with this new model the sais junction box had been located in a safer position. Now the new one has stopped working completely after 20 months. There was no icing up just everything shut down apart from a small ticking noise from the now cold compressor. Sounds like this unit has packed up.The fridge is level and in a warm kitchen. I'd heard about the EU law stating goods should have minimum two year guarantee and contacted Beko. They said it only applied to retail sales and they were a manufacturer but I stated they supplied it direct to me so they acted as a retailer under this legislation. This cut no ice with them and said they could not assist further. Can anyone give me advice on both matters please?

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  • 5 months later...
  • 4 months later...

Any suggestions, have a 2 year old Beko Fridge/freezer CDA752FS auto frost, problem is fridge is getting too cold and freezing everything, even on lower settings. I thought I would try replacement of thermostat which is in fridge but was not able to work out where exactly the coil end should go, as it exits of the fridge, and I am wondering if I have to take the back off the unit. Recently widowed so am trying to save money by diy, living in rural wales haven't really got any male neighbours to ask for assistance. Do you think the thermostat is the problem in this case? any comments would be appreciate, thanks in advance

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