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    • I understand confusion with this thread.  I tried to keep threads separate because there have been so many angles.    But a team member merged them all.  This is why it's hard to keep track. This forum exists to help little people fight injustice - however big or small.  Im here to try get a decent resolution. Not to give in to the ' big boys'. My "matter' became complicated 'matters' simply because a lender refused to sell a property. What can I say?  I'll try in a nutshell to give an overview: There's a long lease property. I originally bought it short lease with a s.146 on it from original freeholder.  I had no concerns. So lender should have been able to sell a well-maintained lovely long lease property.  The property was great. The issue is not the property.  Economy, sdlt increases, elections, brexit, covid, interest hikes etc didn't help.  The issue is simple - the lender wanted to keep it.    Before repo I offered to clear my loan.  I was a bit short and lender refused.  They said (recorded) they thought the property was worth much more and they were happy to keep accruing interest (in their benefit) until it reached a point where they felt they could repo and still easily quickly sell to get their £s back.  This was a mistake.  The market was (and is) tough.   2y later the lender ceo bid the same sum to buy the property for himself. He'd rejected higher offers in the intervening period whilst accruing interest. I had the property under offer to a fantastic niche buyer but lender rushed to repo and buyer got spooked and walked.  It had taken a long time to find such a lucrative buyer.  A sale which would have resulted in £s and another asset for me. Post repo lender had 1 offer immediately.  But dragged out the process for >1y - allegedly trying to get other offers. But disclosure shows there was only one valid buyer. Lender appointed receiver (after 4 months) - simply to try acquire the freehold.  He used his powers as receiver to use me, as leaseholder, to serve notice on freeholders.  Legally that failed. Meanwhile lender failed to secure property - and squatters got in (3 times).  And they failed to maintain it.  So freeholders served a dilapidations notice (external) - on me as leaseholder (cc-ed to lender).   (That's how it works legally) I don't own the freehold.  But I am a trustee and have to do right by the freeholders.  This is where matters got/ get complicated.  And probably lose most caggers.   Lawyers got involved for the freeholders to firstly void the receiver enfranchisement notice. Secondly, to serve the dilapidations notice.  The lack of maintenance was in breach of lease and had to be served to protect fh asset. The lender did no repairs. They said a buyer would undertake them. Which was probably correct. If they had sold. After 1y lender finally agreed to sell to the 1st offeror and contracts went with lawyers.  Within 1 month lender reneged.  Lender tried to suggest buyer walked. Evidence shows he/ his lawyers continued trying to exchange (cash) for 4 months.  Evidence shows lender and receiver strategy had been to renege and for ceo to take control.   I still think that's their plan. Lender then stupidly chose to pretty much bulldoze the property.  Other stuff was going on in the background. After repo I was in touch by phone and email and lender knew post got to me.   Despite this, after about 10 months (before and then during covid), they deliberately sent SDs and eventually a B petition to an incorrect address and an obscure small court.  They never served me properly.  (In hindsight I understand they hoped to get a backdoor B - so they could keep the property that way.)  Eventually the random court told them to email me by way of service.  At this point their ruse to make me B failed.  I got a lawyer (friend paid). The B petition was struck out. They’d failed to include the property as an asset. They were in breach of insolvency rules. Simultaneously the receiver again appointed lawyers to act on my behalf as leaseholder. This time to serve notice on the freeholders for a lease extension.  He had hoped to try and vary the strict lease. Evidence shows the already long length of lease wasn't an issue.  The lender obviously hoped to get round their lack of permission to do works (which they were already doing) by hoping to remove the strict clauses that prevent leaseholder doing alterations.   The extension created a new legal angle for me to deal with.  I had to act as trustee for freeholders against me as leaseholder/ the receiver.  Inconsistencies and incompetence by receiver lawyers dragged this out 3y.  It still isn't properly resolved.  Meanwhile - going back to the the works the lender undertook. The works were consciously in breach of lease.  The lender hadn't remedied the breaches listed in the dilapidations notice.  They destroyed the property.  The trustees compiled all evidence.  The freeholders lawyers then served a forfeiture notice. This notice started a different legal battle. I was acting for the freeholders against what the lender had done on my behalf as leaseholder.  This legal battle took 3y to resolve. The simple exit would have been for lender to sell. A simple agreement to remedy the breaches and recompense the freeholders in compensation - and there's have been clean title to sell.  That option was proposed to them.   This happened by way of mediation for all parties 2y ago.  A resolution option was put forward and in principle agreed.  But immediately after the lender lawyers failed to engage.  A hard lesson to learn - mediation cannot be referred to in court. It's considered w/o prejudice. The steps they took have made no difference to their ability to sell the property.  Almost 3y since they finished works they still haven't sold. ** ** I followed up some leads myself.  A qualified cash buyer offered me a substantial sum.  The lender and receiver both refused it.   I found another offer in disclosure.  6 months later someone had apparently offered a substantial sum via an agent.  The receiver again rejected it.  The problem of course was that the agent had inflated the market price to get the business. But no-one was or is ever going to offer their list price.  Yet the receiver wanted/wants to hold out for the list price.  Which means 1y later not only has it not sold - disclosure shows few viewings and zero interest.  It's transparently over-priced.  And tarnished. For those asking why I don't give up - I couldn't/ can't.  Firstly I have fiduciary duties as a trustee. Secondly, legal advice indicates I (as leaseholder) could succeed with a large compensation claim v the lender.  Also - I started a claim v my old lawyer and the firm immediately reimbursed some £s. That was encouraging.  And a sign to continue.  So I'm going for compensation.  I had finance in place (via friend) to do a deal and take the property back off the lender - and that lawyer messed up bad.   He should have done a deal.  Instead further years have been wasted.   Maybe I only get back my lost savings - but that will be a result.   If I can add some kind of complaint/ claim v the receiver's conscious impropriety I will do so.   I have been left with nothing - so fighting for something is worth it. The lender wants to talk re a form of settlement.  Similar to my proposal 2y ago.  I have a pretty clear idea of what that means to me.  This is exactly why I do not give up.  And why I continue to ask for snippets of advice/ pointers on cag.  
    • It was all my own work based on my previous emails to P2G which Bank has seen.
    • I was referring to #415 where you wrote "I was forced to try to sell - and couldn't." . And nearer the start in #79 .. "I couldn't sell.  I had an incredibly valuable asset. Huge equity.  But the interest accrued / the property market suffered and I couldn't find a buyer even at a level just to clear the debt." In #194 you said you'd tried to sell for four years.  The reason for these points is that a lot of the claims against for example your surveyor, solicitor, broker, the lender and now the receiver are mainly founded in a belief that they should have been able to do something but did not. Things that might seem self evident to you but not necessarily to others. Pressing these claims may well need a bit more hard evidence, rather than an appeal to common sense. Can you show evidence of similar properties, with similar freehold issues, selling readily? And solid reasons why the lender should have been able to sell when you couldn't.
    • You can use a family's address.   The only caveat is for the final hearing you'd need to be there in person   HOWEVER i'd expect them to pay if its only £200 because costs of attending will be higher than that
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CAG CRA S.A.R Club


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If I wanted to S.A.R - (Subject Access Request) a Credit Reference Agency - Experian is the one I have in mind right now, as "SCOR – Access to full data is now available to all DBSG Members. Get maximum benefit." - will be a Focus Session led by the Director of Regulatory Affairs, Experian, at a beanfeast for Debt Collectors everywhere in September... And Experian - aka 'CreditExpert' is advertising everywhere with it's one month 'free trial' credit report for Consumers all over the World Wide Web it seems...

So, if I wanted to get all of the information they hold about me, including who they have divulged ('shared') this information with, and why - as I think is my right, how would I word the request, anyone?

I'm thinking it will cost me £10.00.

I'm thinking it would be worth it.

Debt collectors appear to have more access to data about me than I do.

After that it'll be Experian and CallCredit. But Experian seems the most timely right now.

Any help with the wording would be much appreciated! :)

We will not be intimidated.

'The pen is mightier than the sword'.

Petition to Outlaw Debt Sale and Purchase

- can't read/post much as eye strain's v.bad.

VIVA CAG!!! :)

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There have been a couple of other CAGers that have S.A.R - (Subject Access Request)'d the CRA's and received a shed load of paperwork.

It's on my list for the next project once I have everything under control ;)

Sosumi, I'll happily move up my plans if you want some support.

We can both attack this.

Be VERY careful whose advice you listen too

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There have been a couple of other CAGers that have S.A.R - (Subject Access Request)'d the CRA's and received a shed load of paperwork.

It's on my list for the next project once I have everything under control ;)

Sosumi, I'll happily move up my plans if you want some support.

We can both attack this.

Do you know the thread CB coz this is also gunna be one of my missions. Would be interesting to see what someone else has said about it :-|

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CB, I'd really appreciate it. :) It disgusts me that DCAs should have greater rights than I do over my personal information. And that anyone who answers an advert for a free credit check, is then at risk of having their personal data exposed to the nastiest groups of people I've ever encountered!

It's a Catch-22. You're struggling with your finances, worried about your credit rating, there's a company offering a free credit report, you take up the offer and... just like that, Grubb and Co. can have a good look through your credit file, see what might be worth chasing up! Stands to reason that anyone struggling with money will take up a free offer, equally likely that they'll fall behind in payments, and... bye bye data protection!

It really would be worth a tenner! You know the Law CB, it'd really help! :D

We will not be intimidated.

'The pen is mightier than the sword'.

Petition to Outlaw Debt Sale and Purchase

- can't read/post much as eye strain's v.bad.

VIVA CAG!!! :)

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CB, I'd really appreciate it. :) It disgusts me that DCAs should have greater rights than I do over my personal information. And that anyone who answers an advert for a free credit check, is then at risk of having their personal data exposed to the nastiest groups of people I've ever encountered!

It's a Catch-22. You're struggling with your finances, worried about your credit rating, there's a company offering a free credit report, you take up the offer and... just like that, Grubb and Co. can have a good look through your credit file, see what might be worth chasing up! Stands to reason that anyone struggling with money will take up a free offer, equally likely that they'll fall behind in payments, and... bye bye data protection!

It really would be worth a tenner! You know the Law CB, it'd really help! :D

I SECOND THAT :mad:

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renegotiation, that's not really a worry as we have the tools and knowledge to deal with that eventuality ;)

 

This has already happened to Dobby, when they requested the simple report anyway.

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Be VERY careful whose advice you listen too

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So in a sense if you haven't accessed your credit report for a long itme you would be better off just getting a simple credit report and then SARing the CRA a month later or something. That is if you wanted to know what they are doing with your data in relation to DCA's I mean.

What sort of world do you want your kids to grow up in?

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Be VERY careful whose advice you listen too

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Thanks CB - DebtMountain's thread looks good to me :)

Jotty's post (8) where Experian states, in reply to a request to have info. removed:

"Experian do not hold copies of the contracts you have signed, which will include your permission to share this information with credit reference agencies. In order to obtain a copy of this information and any further details of an account you will need to contact the companies directly at the addresses provided on your credit report."

 

"We do not hold copies of the information for similar reasons to why we cannot check the uthentisity of each search recorded on your credit report, the strict terms and conditions that we have in place are considered to be sufficient for us to ensure that the companies using our services are only recording legitimate information."

Hmm.

Again, to quote the subject of one themed event in the forthcoming..

Debt Collection, Debt Sale & Purchase Conference 2007

Setting the Standards..

Annual Conference & Exhibition 2007

OPEN TO BOTH MEMBERS AND NON-MEMBERS OF THE ASSOCIATION

'The Definitive Conference for Anyone Involved in the Credit Collection and Debt Sale and Purchase Industry"..

.. Day Two, Focus Sessions, Theme 1:

11.15 am:

..."SCOR – Access to full data is now available to all DBSG Members. Get maximum benefit."

Hmm.

 

Wouldn't I be right in thinking that CreditExpert (Experian) is projecting itself as a service for the consumer?

And yet, here's their Director for Regulatory Affairs, hosting a Focus Session on the fact that members of the Debt Buyers and Sellers Group (which, as we know, has some distinctly dodgy 'members') can now have full access to data as defined here:

Steering Committee on Reciprocity (SCOR)

I quote:

The UK finance industry established the Steering Committee on Reciprocity (SCOR) to develop and oversee documented guidelines on the use and sharing of credit performance and related data on individuals. SCOR consists of representatives from the CML, British Bankers Association, the Finance and Leasing Association, the Mail Order Trade Association and the Consumer Credit Trade Association, together with representatives from the credit reference agencies (CRAs) Experian, Equifax and Callcredit.

 

SCOR produced the Principles of Reciprocity (the Principles) after consultation with financial trade associations and regulatory bodies. The Principles set out the rules for the recording, supply and access of credit performance data shared through the CRAs. The 'Governing' principle is that data should only be shared for the prevention of over-commitment, bad debt, fraud and money laundering, and to support debt recovery and debtor tracing, with the aim of promoting responsible lending.

Hmm.

 

So that will be quite a topic for discussion, then?

Will it be based on the assumption that Debt Buyers and Sellers are 'the good guys', and people in debt are 'the bad guys'?

Or will they be skipping morality due to time constraints and just getting into the information they can 'share' with Debt Buyers and Sellers?

I sense a real conflict of interest here.

Particularly when you notice, just to get a 'feel' for these 25-minute 'sessions', that the session following is called:

"Assignment of Debts - Rights and duties, Section 77, 78 & 79 and all that.

What to watch out for under the Consumer Credit Act in Debt Sale/Purchase Transactions."

 

Hmm.

 

I'm biased. I've had years of experience with one of the most vulnerable groups of people in society. I know - from my own experience - that when you're suddenly hit by a financial crisis, you look for people to trust. Not just people, but organisations... You ask for help, or go under.

But I'm becoming more and more aware of the fact that, in the 'debt business', presentation is everything, and trust is just something that DCAs play with, to get an 'advantage'.

So, when an organisation presents itself as something that enables a consumer to better understand what information is held about them, but also presents itself as some kind of 'information highway' to very, very questionable agencies... my hackles rise.

Anyone who's suffered mental illness - many illnesses in fact - will know just how difficult it becomes to get life insurance. Understandable or not, it makes you very touchy about who has access to your personal data. If a company presents itself as a consumer service, prides itself as having integrity, then shows how poorly that service is regulated by the records held - or rather the 'sources' of such information...

Well, it makes you wonder.

 

It just so happens that I'm due to write an article in September.:)

Wonder what I'll write about... ;)

We will not be intimidated.

'The pen is mightier than the sword'.

Petition to Outlaw Debt Sale and Purchase

- can't read/post much as eye strain's v.bad.

VIVA CAG!!! :)

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Hopefully this will link to ODC's post here:

Re: 3 CCA's sent 10/7/07 and confirmation of statue barred post 41:

Quote:

Originally Posted by vogelrok viewpost.gif

can they put a default against me on my credit report if they cant prove they own the debt legally. ??????

 

Unfortunately they can and do. I think someone should have a go at the CRAs as they are obiged to ensure taht all the info they hold on you is accurate and up to date. However the reality is that they take the word of a scummy DCA before yours:evil:

Out visiting family earlier, but between now and Monday I'll SAR Experian. Special Delivery Monday.

Tried the SAR generator, but there's no CRA SAR to generate! So I'll go by the template. Or alternatively say:

"Give me everything, you b*****s. I want all my information. Every bit. And tell me who you've shared it with. I'm enclosing ten quid but I tell you now, I think this information should be free to the data subject. And after the other 2 SARs to CRAs, making these requests free of charge will be next on my to-do list. Then I'm checking out the Land Registry. Bit of a free-for-all with you lot right now, ain't it? Things will change!:x"

Oh alright, I won't put that. BUT I WANT TO!!;)

We will not be intimidated.

'The pen is mightier than the sword'.

Petition to Outlaw Debt Sale and Purchase

- can't read/post much as eye strain's v.bad.

VIVA CAG!!! :)

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For the SAR I think it's a simple case of asking for all documents and notes concerning all activity concerning us.

So the bank one should do as a template: http://www.consumeractiongroup.co.uk/forum/bank-templates-library/516-1-data-protection-act.html

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Be VERY careful whose advice you listen too

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:) Thanks CB - when you say 'us' does that mean I can ask for one covering both hubby and me? Sorry if this is already in the links you provided but I'm drowning in a sea of papers here!! :D

Will be more organised tomorrow. :)

We will not be intimidated.

'The pen is mightier than the sword'.

Petition to Outlaw Debt Sale and Purchase

- can't read/post much as eye strain's v.bad.

VIVA CAG!!! :)

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subscribing with great interest, yet confusion. i recently signed up to the free credit report with experian and have since been bombarded with emails offering loans and the like. its really annoying. i am interested in joining you on the S.A.R campaign, but am wondering where it is leading. what are we hoping to achieve from it? sorry if i sound a bit dim, but i want to know the plan before i begin. is it simply to stop the unwanted correspondance, or is there a bigger picture?

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Just where in the legislation do we actually give our express written permission for Experian et al to share our personal Data. I certainly never did yet they seem quite happy to pass it to any ****** from their friends in the DCAs to use for whatever purpose. Its not the first time a DCA has threatented to DEFAULT me because ''WE CAN''

 

 

BARSTEWARDS the lot of them

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subscribing with great interest, yet confusion. i recently signed up to the free credit report with experian and have since been bombarded with emails offering loans and the like. its really annoying. i am interested in joining you on the S.A.R campaign, but am wondering where it is leading. what are we hoping to achieve from it? sorry if i sound a bit dim, but i want to know the plan before i begin. is it simply to stop the unwanted correspondance, or is there a bigger picture?

Def. a bigger picture Lolly. Credit Reference Agencies advertise their services to consumers, as a means for consumers to become better informed about their credit status, and what information is recorded on their credit file. But when you take up the 'offer', the credit file is 'flagged' that you've just accessed your own information, thereby letting all the types that you've just mentioned have a good look at your credit file, send you all the stuff you've also just mentioned. Catch-22. Debt buyers and sellers are particularly keen... potential custom! Ack!

We will not be intimidated.

'The pen is mightier than the sword'.

Petition to Outlaw Debt Sale and Purchase

- can't read/post much as eye strain's v.bad.

VIVA CAG!!! :)

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subscribing with great interest, yet confusion. i recently signed up to the free credit report with experian and have since been bombarded with emails offering loans and the like. its really annoying. i am interested in joining you on the S.A.R campaign, but am wondering where it is leading. what are we hoping to achieve from it? sorry if i sound a bit dim, but i want to know the plan before i begin. is it simply to stop the unwanted correspondance, or is there a bigger picture?

subscribed.gif"warning" Requesting Credit Ref Gave Me Nothing But Trouble !! Take a look at my thred Lolly as this also happened to me :-x

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:) Thanks CB - when you say 'us' does that mean I can ask for one covering both hubby and me?

 

sosumi, remember that DPA covers individuals, so you'd have to do one each with TWO lots of fees as well.

Be VERY careful whose advice you listen too

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CB, just been reading one of the links you put on here... O.. M.. G..:eek::D

http://www.consumeractiongroup.co.uk/forum/legalities/20118-default-hell.html

Looks like we could really pin them down??:D

Right, cleared up all the letters etc., settled down a bit (too much sun yesterday!)

Thanks for the note about the SAR being for each person, rather than both of us. Hubby's not as bothered as me (plus mine poss. involves medical history), so I'll just go for mine. I'll put the SAR on here in a bit, to make sure I've got everything right.

 

Also, I thought last night - particularly in relation to Experian, what about the Advertising Standards Authority? Like in Dobby's thread, I think we're being misinformed about what happens when we search our own records, and the CreditExpert (Experian) advert is everywhere I look these days!

http://www.asa.org.uk/asa/

We will not be intimidated.

'The pen is mightier than the sword'.

Petition to Outlaw Debt Sale and Purchase

- can't read/post much as eye strain's v.bad.

VIVA CAG!!! :)

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Sosumi, I agree, we have been lead to believe that the CRA's are working as an independent body, but from experience here that just isn't true.

There are DEEP links between the CRA's and collection industry that simply shouldn't be allowed.

The number of times there are posts where people have checked their file and DCA's have come knocking or they simply trawl through our records is scary. This whole thing smacks of MASSIVE breach of the DPA and hopefully this action should go some way to uncovering that.

 

If it does I think that our next course of action should be a serious complaint to the appropriate bodies. Now I wonder if the FOS would be interested ;)

 

Hopefully with all the good work that CAG is doing the financial industry as a whole will get the wake up call that they need.

 

Post your S.A.R - (Subject Access Request) when you're done and we'll have a look.

I've been thinking along the same lines as well.

Something short and sweet and too the point I believe is in order.

Be VERY careful whose advice you listen too

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