hello old friends

[freebird]

Well by now my visit will be old news....

 

No excuses just lots of ongoing family illness and events,took priority and when the PC was on it was my son or daughter who were on line, but as CAG is my home page I guess I've never been far away from you xxxxxxx

 

In between the sick beds....I've tried to help friends and even neighbours to reclaim their charges and some have had succsess.

 

My son was on and off thier claim and wanted to do it themselves so I bit my tongue and took a back seat...however, they are with Barclays and up to (LBA) more or less. They were offered £480 over the phone in June but said they wanted to stick out for the £860. Their next step was to fill in the N1 as they sent the LBA..but being so really skint they phoned Barclays to say that they would accept the £480, ( yes I told them to hold out but they both know their own minds) !

The bank said that as they called to accept the £480 after July 1st. the bank will not even consider them until next year as all claims are frozen....

 

Now they're asking for some advice and I said I'd check out on here to see if they should go ahead with the N1.............

 

So my friends,, should they go ahead?

 

I'm waiting to go in for more surgery any day now but if I'm not on line, my daughter can pick up the thread or message for my son.

 

I hope you're all doing well and once again, I'm, so sorry for not keeping in touch but needs must and my evening encounters with the PC are once every blue moon. Please give my love and kind regards to Admin, pinkies and all my old mates and good luck to all current and new posters and claiments.

 

I hope my flight path encouraged a few to claim and stick at it.

 

luv'n stuff

Freebird xx

[dar£n]

If they received a 'gesture of goodwill' as they put it, your friend had 8 weeks to consider, after that the Bank does not have to honour it,

[slick132]

Hi Freebird,

 

Your son was offered £480 in June and called after 1st July to accept.

 

Do you have exact dates and was anything concerning this put in writing by bank or son.

 

If he was WRONGLY advised by bank that "because he called after 1st July, he'd not be considered till next year", then he may have grounds to go back to Bank and complain that he accepted an offer in good time and the bank withdrew it prematurely.

 

You could tell bank you'll take the matter to the FOS (if that's the right one - I'll check, and come back)

 

Slick

[dar£n]

Consumers who have just been given an offer from the bank/building society

Consumers will have two months to decide whether to accept the bank or building society's offer or to wait for the outcome of the test case. If consumers choose to accept the offer, it is unlikely that they will be able to complain again later regardless of the outcome of the test case. If consumers choose to wait for the outcome of the test case, they will not be able to take up the firm's original offer and the firm will only deal with the complaint once the test case is concluded.

 

taken from:

FSA grants waiver to firms on complaints handling

[Lula]

Hi Freebird, its nice to see you again, tell your son to fill out his N1 and take it to the court, as he had already refused it, he cant ask for it back

[slick132]

FB,

 

"....being so really skint they phoned Barclays to say that they would accept the £480,......"

 

Did they actually decline the offer to Barclays by phone or letter, before deciding to accept it?

 

Slick