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    • Hello, Just to check I understand things right, he moved to a nursing home, you then kept paying the rent for a period of time whilst you sorted his belongings. You have asked to give notice and asked for backdated payments of rent from when you first asked which went ignored? They are still taking rent payments.   Have I understood correct?   If I've got anything wrong please correct me.
    • I contacted Sanctury housing in August 2023 after informing them my father in law who had Dementia had moved into a Nursing home December 2022. We kept the flat for 8 months until such a time we could accomodate some of his furniture that my wife wanted to keep. I contacted them in August 2023 to let them know the situation by email as I was the named person that could speak on his behalf. I informed them that we had left it to late for POT and were seeing a solicitor for Deputyship of his financies. I asked them what information would they need in order to give notice on the flat and we could provide details of his condition and nursing home. This went ignored I left it a month and then called them October 2023. I was promised a call back from a manager over the next few days. This never happened and it was end of November when I contacted them again and they had no record of me calling them. I explained the email and again I was told the local manager to the area would call me. This never happened and I ended up emailing them in January 2024 with a copy of the email from August. Again this went ignored and I had explained to them that we couldn't just go to the bank and stop the DD as we had tried. This email again went ignored. I then had a letter written to our home address in February asking us to get in contact with them (local manager) as they were concerend nobody was living in the flat. He had an email address so I copied in the last 2 emails to say I had been trying to give notice since August 2023. I also stated that I would like the rent that was paid from August 2023 refunded back to his account as I had officially tried to give notice then and it went ignored. He replied to us about wanting to look at the flat then notice could be given once he had contacted the nursing home to confirm he was actually living there now. Notice was giving for the 22 March 2024 and this would be when rent would stop and no further payment would be taken by this point. The fact I asked to be back dated went ignored. I have since noticed on 2 banks statement for April and May that they are still taking Rent payments of £501 from his bank. Further to this which seems very strange. He was with Eon Next for his utility bill again we were having problems getting this stopped as they needed a named person on his account which there wasn't one despite me managing his online account for him. I didn't check the email address that often that I used to set it up and went to check as noticed the credit he had built up with not living there was all getting refunded in February. The email said £600 would be refunded to his account with a (sorry you are leaving us message) but how can he leave as nobody but himself had access to speak with them. I also noticed the lady in the flat above him had a letter from her bank sent to his address with his address details but his name which was dated 4th March well before we had given notice and it said (thank you for giving us your new address details) we have set all this up for your account.   So Sanctuary housing must have been aware he wasn't living there from the ignored emails for the lady above to start changing address details to move into his flat before the housing manager had even got in contact to ask if anyone was living there. What I basically want to know his do we have any legal standing to claim the rent back from when I first contacted them in August 2023? There is roughly £3000 to come back  
    • lowell letter = we've mugged you once - why are you not paying this other debt....😎
    • i see you are posting this all over the internet too. here you say it was returned by the safety camera dept UK, Wales Returned NIP Nov23 - Heard Nothing - Now It's been returned as refused and have SJPN Form. Help please? WWW.FTLA.UK UK, Wales Returned NIP Nov23 - Heard Nothing - Now It's been returned as refused and have SJPN Form. Help please?  
    • I see what you mean. I will wait till the 8 weeks is up and then take it up with FOS. Before I do will be on with some more details on the SAR. Thank you once again. 
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Oneofakind v. the DCAs.


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OK, latest summary....

 

Metropolitan Collection Services

This account turns out to be a Bank overdraft... letting this go for now.

 

Intrum Justitia

Couldn't comply, have returned account to RBS Mint. Still waiting for my pound back, as promised!

 

CL Finance

Supplied application form in posts above. Now past default date.

 

Direct Legal and Collections

(Hillesden Securities) sent letter saying they would comply, but would get back to me in 21 days. Sent letter after 21 days saying they would get back to me in ANOTHER 21 days! Defaulted.

 

Scotcall Ltd.

Could not comply. Returned file to OC.

 

iQor.

No contact, other than a letter asking me to call 'the office' as soon as possible to discuss 'a development on your account.' Defaulted.

 

Link Financial

Apparently they may need up to 30 days to provide the requested information. No admin. charge has been applied to my account at this time, so my pound payment has been applied to the outstanding debt. However, should Link incur any costs in obtaining the requested information they will pass these charges on to me. My account has been put on hold for 14 days to enable me to send them the further information they have not requested!

(Oh, my aching sides....:p ) Defaults Monday.(sorry, Tuesday - forgot about Bank Hol!)

 

 

:D

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Anyone recognise this number?

 

0845 3723709

 

I've had 3 hangup calls. don't have it in my papers anywhere, and it's not known by saynoto0870!

 

:idea: ;)

 

Hi Oneofakind

 

Don't know whether you'll be disappointed with this or not - but I just put the number into Google and it came up as "Space Kitchens".

 

However, I am aware of these people and they're most annoying. It took us ages to get rid of them - they ring you up and try to get one of their salesman to call on you.

 

I think probably what is happening is that the have one of those automated calling systems

 

Hope that helps

  • Haha 1
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Swift round-up...

 

Intrum Justitia

Couldn't comply, have returned account to RBS Mint.

Got my pound back - after a month! Would have been quicker to just put the PO back in the envelope, boys....!

 

CL Finance

Supplied application form in posts above. Waiting for 12+30 default date.

 

Direct Legal and Collections

(Hillesden Securities) sent letter saying they would comply, but would get back to me in 21 days. Sent letter after 21 days saying they would get back to me in ANOTHER 21 days! Waiting for 12+30.

 

Scotcall Ltd.

Could not comply. Returned file to OC.

 

iQor.

Passed CCA to OC for 'urgent attention' 28 days after receiving it!

Waiting for 12+30 default.

 

Link Financial

Apparently they may need up to 30 days to provide the requested information. No admin. charge has been applied to my account at this time, so my pound payment has been applied to the outstanding debt. However, should Link incur any costs in obtaining the requested information they will pass these charges on to me. My account has been put on hold for 14 days to enable me to send them the further information they have not requested!

(Oh, my aching sides....:p ) 12+30 Default on Sep 28th.

 

It's all gone a bit quiet for now....

 

:D

 

 

 

 

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  • 2 weeks later...
  • 2 weeks later...

Well, it's now over 60 days since I sent off my first batch of CCA requests.

I have one (maybe) CCA, and I've rediscovered an old overdraft!

 

All the other DCAs, who are expecting payments next week, will get a surprise, 'cos I've cancelled the standing orders :D

 

Let the fun begin...

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  • 2 weeks later...

Been very quiet on this thread recently... probably due to the lack of post!

 

Anyway, received a letter from Cap1 today. We've been paying a pound a month for a while, and they're after more (of course!).

 

So, I guess it's time for another CCA. Anyone have an opinion on how likely Cap1 are to be able to supply a valid CCA? (this account is one of the OH's, and was probably opened 1999-ish.)

 

nothing else to report really: no furious demands from those DCAs who've had their payments stopped....

 

Yet!

 

:D

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  • 2 weeks later...

Just had an automated message from 08715 728833; strange sounding mid-atlantic guy offering me a chance to write off almost all my debt, and pay only what I can comfortably afford, blah, blah, just press '5' to speak to an advisor, blah, little known piece of legislation, blah, blah etc.

 

Anyone know who this is? google was no help.

 

;)

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Sounds about right, but now I'm getting paranoid about DCA's sneaking around in disguise, especially now the nights are cutting in......;)

 

I think they all come out on halloween, the one day of the year when they don't have to pretend :rolleyes:

Hit the scales, you know you want to :p

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Hey, busy postbag today!

 

First, Thames Credit:

 

We write in reply to your letter of etc. (CCA request delivered 18/10)

 

You have requested documents citing the CCA 1974.

 

We are not the original creditor. We did not provide you with the original credit facility. We purchased your outstanding debt balance and right to collect that balance. We did not purchase your actual Agreement, consequently we have no obligation to provide you with a copy of that Agreement.

 

However, as a matter of good practice, we will seek to obtain a copy of the original Agreement from the original credit grantor (B/card) and if that is available we will forward a copy to you. If Barclaycard is unable to provide a copy of the said Agreement that does not mean that we have no right to continue to request payment of the outstanding balance.

 

FYI the current outstanding balance amounts to £ (FIFTY POUNDS MORE THAN IT WAS 2 YEARS AGO , DESPITE INTEREST BEING FROZEN, AND REGULAR PAYMENTS ALL THIS TIME!)

 

All comments welcome.

 

Next up, fun and games with Hillesden/DLC

 

Stay tuned....;)

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Well that's their problem NOT yours.

 

If Barclaycard is unable to provide a copy of the said Agreement that does not mean that we have no right to continue to request payment of the outstanding balance.
True they can REQUEST payment as much as they want, just a bit stuffed when you refuse.

Be VERY careful whose advice you listen too

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Absolutely! They can request till they're blue in the face.

anyway, I'll just sit here waiting for them to default, which , from the tone of the letter, they will!

 

what I'm more concerned about is the fact that I've paid them regularly, and still owe them MORE than 2 years ago! Wait for a statement, I guess, then a SAR if necessary.

 

;)

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So, DLC/Hillesden/Citi then...

 

Sent DLC a CCA request (End of July) which was replied to by Hillesden, with several delaying letters.

 

Today, 86 days after receipt of my CCA, I receive a bundle of photocopies from Hillesden:

 

'further to our previous correspondence regarding your request for information under the CCA 1974, please find enclosed a copy of your statement of account with CitiFinancial Europe / Associates, as requested.'

 

They've sent a bundle of printouts, covering the period July 2005 to June 2006. Nothing else - no current balance, no CCA !:D

 

Interesting that on these statements, there are charges, which I believe will make up about 25% of the outstanding balance....

 

I've recently stopped the payments, because they hav obviously defaulted. They won't know this yet, but they will soon...

 

:D :D

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Haha! "we have no obligation to provide you with a copy of that Agreement" Are they for real?!

 

And I love how they try to make it look like they are doing you a favour... "However, as a matter of good practice, we will seek to obtain a copy of the original Agreement"

Thames Credit, get your acts together, people aren't ignorant of the law

 

Good luck oneofakind, although I'm sure you wont need it as it seems you are dealing with muppets! :D

Hit the scales, you know you want to :p

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