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Barclaycard can not find my account?


Paul Walton
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Thanks

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Can anyone help??

Barclaycard said they can not trace my account from name and adress? the account is closed - what can i do?:confused: I did payCharges

 

I'm in exactly the same situation mate, I plan to file a N1 for data protection non compiance once I get paid.

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I am helping someone with their charges. However, even with help they would not be able to attend court or fill in documents. Can I do this if they give me authority? or if it gets to court must they attend? would I not be better going down the FOS route?:???:

many Thanks Paul

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I had the exactly the same thing but luckily I had the account on my credit record (you dont necessarily need to be defaulted for it to be on there) and I sent a copy to them asking them they were processing my data if I they I did not have an account with them.

 

They soon found my account details pretty quick!!

 

There is a lady at Barclays who is really helpful called Natalie Page.

 

Her e-mail address is [email protected] e-mail her and she will help you. (hopefully)

 

I think I may also have her number somewhere so I will try to dig out. I hope I have been of some help.

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