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Two people are considered safe and myself and another at risk, my question is what is the criteria to separate safe from at risk . In the documentation received from my company it is below, i have zero issues and i know cv against cv mine wins, i was even selected by the company as a company mentor because of my experience in engineering and leadership. This is a closed group of maybe ten people and i am the only non senior executive included.    ·         Performance and Behaviour : I have zero behaviour issues, no issues with performance from my current line manager.  ·         Performance Improvement/ Disciplinary Records   : Zero disciplinary's and no performance issues, in fact my line manager on record has said I'm forthcoming ·         End Of Year Rating : Issues explained below Now my line manager was leaving the company and he did tell me "there was some politics involved with you getting that role, the city build manager and head of area build had promised it to their lead engineer (something they had no right to promise as it has to go though the process ) anyway from day 1 it became very clear that i would not be accepted for this reason within their community although i did just try to help them achieve quality and specification as that was my role. 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My current head of area build said i needed to put my leave in as it had been flagged as having a large amount. When i did input the leave (it would result in me taking all of December off) he was unhappy with me and was extremely curt in his responses as he could find nothing on the system for my TOIL , i explained the situation, my line manager would ask if i could work the hours, i would, and when i wanted leave he would authorise (we had an good working relationship, he was an excellent manager) he ended up going to HR to ask their advice and a teams call was set up with myself, head of area build and HR, it was confirmed by HR that it was a company error, when you want to input TOIL there should be a dropdown option in the leave menu and one of the options would be TOIL, this had not been setup on mine. So the company authorised the leave explaining that this should have been done and hadn't, i did say that this is the way it had always been and pretty much everyone on my team then operated this way, TOIL had never been discussed and none of had this option available. So i entered my leave from 4th December - 2nd January,  My line manager was an outside contractor and was leaving the company on the 15th December. On my return i found that we had a new head of area build, it would be a temporary position as they were not going to fill the position permanently and he would be covering his role (Scotland) and this role (NW). I contacted him to say that i had not received my end of year report yet and when would this happen as i had not sat with my line manager tor mine. A little over a week later my HoAB and i had a teams call, it was a introduction meeting and end of year report, he said that he had received feedback from the outgoing manager and he had given me a 2 (i have as explained before never scored lower than a 3) he asked hoe long i had been in the current role (just over a year) as this grade can mean you are new to the role and need a little supervision, haven't built up relationships with stakeholders etc. So he explained what my grade and bonus would be and if i had any feedback, i explained that this was unfair, i had proof that i had not met my targets (i say targets as there were never really any set, but going from emails and conversation we have had, and the job description) i had even created Powerpoint presentations which were very complex into how our network works from beginning to end  as there was distinct lack of knowledge here and i am a lead trainer / assessor (this btw he was extremely impressed with) He did say he had spoken to people in the centre of excellence which o believe was the head of operations, and he did look confused as to the disparity in feedback from them and the original manager that wrote my report. I contacted HR to raising my concerns that i had not sat with my line manager to go through my report,  had i had the chance to do so, i could have rebutted anything said as i had proof of my achievements even though he had set no defined targets, i could prove that i had been extremely active in identifying and remedying issues, HR did come back to me and these are their comments  1) "Your rating was submitted by your manager at the time xxx xxxxxx and he should have carried out an EOY review with you. The rating would not have been provided in this review but feedback should have been shared" [this never happened] 2)  Initial ratings where then discussed and reviewed during a calibration process (for your team) this will have included HOABs and RDs. During this session ratings can be challenged and changed. I can confirm that your rating was not changed as a result of this session and it remained at the rating that xxx submitted. 3) xxx did provide thorough feedback to xxx xxx in a handover so if not already done so it may be worth speaking with him to understand that feedback further.   4) In terms of reputation and the concern you share – ratings are not made public and are private to each individual. 5) And this first line obviously is incorrect " As far as i can see this would be the only separator they could have measured me on to separate safe from not safe, and if so the company did not follow its own procedure. My current line manager said " an error had occurred as you had not received the option to  sir with your manager for your review, and the company needs to make sure this error does not happen again) Well then they are admitting there was an issue and it needs remedying not sweeping under the carpet. All of this is documented. 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Help please - preparing for court with Abbey ***WON***


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Claiming £2500 approx from Abbey on behalf of my son.

In court on 23rd July for 10 minutes and no AQ completed as not requested by court. Docs required by court no later than 9th July so busy preparing them.

No communication from Abbey since defence received and currently waiting for them to send all T & C's since 2002. One question, do we only need the T & C's for the dates charges were incurred or for whole time period the charges span across. Charges made mostly in 2005. Looking at the posts on this thread there appear to be approx 10 sets of the T & C'S for 2005 alone.

I'm not wanting to use mountains of paper. Any advice please.

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Hi there

 

Not 100% sure on this, but from what I have read on here - and I've done an awful lot of reading, believe me! - you only need one set of T & C's for the time when the account was opened, not for the dates of the charges.

 

Hope that helps

 

Jo xx

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Thank you for your reply.

Would anyone advise that I send the docs in as soon as because of the post office strike tomorrow. Wouldn't want to be struck out because they didn't arrive before the 9th July.

Thanks

Di

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I was hoping you wouldn't say that. I now know what I'll be doing for the rest of the day! Just delaying the obvious really but I need to bite the bullet. I have most of the info but need to copy everything which is going to take time.Thanks again for the advice. A cup of strong coffee then head down to business

Fingers crossed x

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Hi again

 

I just had a look at the litigation spreadie, and found if you change the font size - I changed it to 14 - it is much clearer. I printed out a page to check.

 

It is still fairly light, but legible.

 

Hope that helps

 

Jo xx

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Jo, Icy and rbears

 

I'm really stressing now. Abbey have not responded to my request for T & C's sent it recorded delivery over a week ago for the years the account has been open 1997. To print off all would be a nightmare. Jo thanks for the suggestion about font size I'll try that. I have papers all over the floor at the mo trying to sort this.

What about charges incurrred since claim went in as my son is still getting charged about £110 a month. Is this a new claim or can we add this once at court.

Every post gives me more questions!!!

Di

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Hi Di

 

Abbey probably won't respond to your request, especially if they are clued up and know it is for your bundle. Sorry for that. :(

 

So it looks like you may have to print them all off, but on the plus side that all adds to your wasted costs order - paper, ink and time.

 

Unfortunately, once the claim has been submitted, you cannot add more charges to it, unless you apply for an official amendment, costing £35 I think which is not reclaimable. This will also delay your claim further, so you may be better doing a new claim for these afterwards.

 

Very best wishes

 

Jo xx

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Jo

Thank you again.

Font size worked so that's one task done.

In my overview statement of the case do I include that Abbey did not send the statements in correct format, just a printed list of transactions which we had to go through. Statements received recently now show when charges will be deducted but their print outs didn't.

Any suggestions as to what to include appreciated. I am assuming it's a revamp of the particulars of the claim or is it!

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Hi reka has posted a thread yesterday called Abbeyterms and conditions 1997 with all the relevant t&c s you need. cant post link try searching for reka and viewing all threads ny him.good luck

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Hi Di

 

Found this on a sticky; does it help, or cloud the issue further? There does seem to be conflicting advice around :confused:

 

 

Originally Posted by reka viewpost.gif

I was of the opinion that as the abbey themselves said in their defence that they applied the chargesas a result of my breach of contract, a matter i did not dispute, then i didn't need to supply them as it was not a matter of the breach of the contact that were in debate, but the amount they were charging as a result of the breach! *this is my opinion..... but include them as everyone is saying they now need to be included*

 

Spot on.

 

T&C's not strictly necessary v Abbey. Only if you need to point to the specific term of contract you allege has been breached, as you do with say Lloyds. As above Abbey readily admit a breach so T&C's not crucial

 

(Quote by GaryH, moderator)

 

Hope I am not giving you another headache!

 

I can't help you on the overview question I am afraid, but hopefully someone else will.

 

Chin up :)

 

Jo xx

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Hi reka has posted a thread yesterday called Abbeyterms and conditions 1997 with all the relevant t&c s you need. cant post link try searching for reka and viewing all threads ny him.good luck

 

Hi Petcat

 

Will do.

Has anyone esle included any success stories or supporting evidence apart from what the CAG suggests as part of their bundle. For example transcript of interview with Peter MacNamara and BBC radio 2004and a piece on BBCnews webpage in May this year about 'Banks branded as veaxtious defendants'. I was going to include these along with the litigation successes. Any thoughts anyone.

 

Di

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Hi Di

 

Found this on a sticky; does it help, or cloud the issue further? There does seem to be conflicting advice around :confused:

 

 

Originally Posted by reka viewpost.gif

I was of the opinion that as the abbey themselves said in their defence that they applied the chargesas a result of my breach of contract, a matter i did not dispute, then i didn't need to supply them as it was not a matter of the breach of the contact that were in debate, but the amount they were charging as a result of the breach! *this is my opinion..... but include them as everyone is saying they now need to be included*

 

 

Spot on.

 

T&C's not strictly necessary v Abbey. Only if you need to point to the specific term of contract you allege has been breached, as you do with say Lloyds. As above Abbey readily admit a breach so T&C's not crucial

 

(Quote by GaryH, moderator)

 

Hope I am not giving you another headache!

 

I can't help you on the overview question I am afraid, but hopefully someone else will.

 

Chin up :)

 

Jo xx

 

Jo Thank you. There are some wonderful people on this site.

I am having trouble keeping up with you all.

I have emailed Reka to request a copy of the T &C'S FOR 1997 as I can't seem to download them from archive site.

Now off to do my overview statement. Found a useful post to help with this.

I then need to copy everything twice which I'll do tomorrow.

Di

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Hi All,

 

My case against Abbey is due to be heard on July 25th. I've printed out the 3 copies of everything in the Court Bundle but I'm wondering about the Competition Commission Report. 3 copies of that would be over 1000 pages (I think!) If it has to be printed so be it but might it be ok to refer to it? Has anyone else printed the whole document?

 

Also, does anyone know where to get these T&Cs for Abbey? My charges span June 2000 to Jan 2005.

 

Phew it's hard work this bit. Papers everywhere. Where I'd be without you guys on this forum I don't know. Actually I do....NOWHERE!!

 

Thank you heaps for any info on above points.

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Hi All,

 

My case against Abbey is due to be heard on July 25th. I've printed out the 3 copies of everything in the Court Bundle but I'm wondering about the Competition Commission Report. 3 copies of that would be over 1000 pages (I think!) If it has to be printed so be it but might it be ok to refer to it? Has anyone else printed the whole document?

 

Also, does anyone know where to get these T&Cs for Abbey? My charges span June 2000 to Jan 2005.

 

Phew it's hard work this bit. Papers everywhere. Where I'd be without you guys on this forum I don't know. Actually I do....NOWHERE!!

 

Thank you heaps for any info on above points.

 

Hi.

The advice I have been given here is that you need terms and conditions from the day you opened your account not when you are claiming charges from. Hope this helps!!!

 

Di

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WOW, my ears are burning

 

Okies, here is a link to Abbey T&C's nov 1988, I have converted the leaflet to text now and here is the thread! Please reply om that tread if you need them as i am getting lots of requests every day for them, and posting on that thread will bump it up...maybe it should be a sticky?

 

http://www.consumeractiongroup.co.uk/forum/abbey-bank/101308-t-cs-nov-1998-a.html

 

As was quoted above, i did not include any T&C's in my bundle and i won in court. The Abbey say in their defence (all defences i have seen) that the charges were as a result of breach of contract. You need to agree that you did breach the contract but that the charges they imposed did not relate to actual loss by themselves. Thus making the T&C's not necessary in your court bundle as they are not in dispute, its the amount you were charged that is, and untill Abbey disclose the information showing a breakdown of how much it "actually" costs them, then they are going to keep getting hammered.

 

The T&C's are only a few pages long, so there is no harm in putting them in the bundle, although at this moment in time its not essential to have them in there. So i still say put them in if you have them, you never know what may happen in the future!

 

(The above is just my opinion and not necessarily matter of fact)

[FONT=Tahoma][SIZE=4][COLOR=blue]Reka [/COLOR][/SIZE][/FONT] [FONT=Tahoma][SIZE=4][COLOR=blue][URL]http://www.consumeractiongroup.co.uk/forum/abbey-bank/93120-reka-abbey-court.html[/URL][/COLOR][/SIZE][/FONT] [URL]http://www.consumeractiongroup.co.uk/forum/abbey-bank/101308-t-cs-nov-1998-a.html[/URL] [FONT=Tahoma][SIZE=4]Abbey *WON IN COURT* £2775[/SIZE][SIZE=1](awaiting payment) [/SIZE][/FONT] [B][FONT=Tahoma]Warrant of Execution filed 22/06/07[/FONT][/B] [B][FONT=Tahoma]***Warrant Issued 22nd June 2007***[/FONT][/B] [B][FONT=Tahoma][COLOR=red]PAID IN FULL [/COLOR][/FONT][/B] [URL]http://www.youtube.com/watch?v=XcAaoRr8H5c[/URL]

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erm, i replied in PM's, didn't you get it, it looks great, everything you need.

 

There was only one other thing i had in my bundle that i found usefull, that was a schedule of charges that would be acurate on the day of the court hearing, its a subtle reminder to the Abbey what they will have to pay if they dont settle early, and very usefull if it goes to court to have the correct figures and interest accurate for that day :) (save you working them out or the Judge, may even get in his/her good books so you can go for wasted costs then :)

[FONT=Tahoma][SIZE=4][COLOR=blue]Reka [/COLOR][/SIZE][/FONT] [FONT=Tahoma][SIZE=4][COLOR=blue][URL]http://www.consumeractiongroup.co.uk/forum/abbey-bank/93120-reka-abbey-court.html[/URL][/COLOR][/SIZE][/FONT] [URL]http://www.consumeractiongroup.co.uk/forum/abbey-bank/101308-t-cs-nov-1998-a.html[/URL] [FONT=Tahoma][SIZE=4]Abbey *WON IN COURT* £2775[/SIZE][SIZE=1](awaiting payment) [/SIZE][/FONT] [B][FONT=Tahoma]Warrant of Execution filed 22/06/07[/FONT][/B] [B][FONT=Tahoma]***Warrant Issued 22nd June 2007***[/FONT][/B] [B][FONT=Tahoma][COLOR=red]PAID IN FULL [/COLOR][/FONT][/B] [URL]http://www.youtube.com/watch?v=XcAaoRr8H5c[/URL]

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erm, i replied in PM's, didn't you get it, it looks great, everything you need.

 

There was only one other thing i had in my bundle that i found usefull, that was a schedule of charges that would be acurate on the day of the court hearing, its a subtle reminder to the Abbey what they will have to pay if they dont settle early, and very usefull if it goes to court to have the correct figures and interest accurate for that day :) (save you working them out or the Judge, may even get in his/her good books so you can go for wasted costs then :)

 

Hi Reka

 

No - No PM messages just checked. How do I do what you suggested about the interest up to court date please.

Di

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Did you use the office excel spreadsheet from this site, and is your pc running on XP?

 

if so make sure microsoft office/excell is closed. Then double click on the time that should be showing at the bottom right of your screen in the taskbar. Change the date to the date of your court case. Open the spreadsheet and you will see that the amount of interest has changed.

 

you need to print off 3 copies if you want to include it. I also recommend that you make sure the it says "Thissschedule of charges will be accurate on the xx/xx/xxxx (courtdate) only"

 

once printed off, close excel/office, then redo the steps to set the clock back to todays date.

 

hope that helps

 

Reka

  • Haha 1

[FONT=Tahoma][SIZE=4][COLOR=blue]Reka [/COLOR][/SIZE][/FONT] [FONT=Tahoma][SIZE=4][COLOR=blue][URL]http://www.consumeractiongroup.co.uk/forum/abbey-bank/93120-reka-abbey-court.html[/URL][/COLOR][/SIZE][/FONT] [URL]http://www.consumeractiongroup.co.uk/forum/abbey-bank/101308-t-cs-nov-1998-a.html[/URL] [FONT=Tahoma][SIZE=4]Abbey *WON IN COURT* £2775[/SIZE][SIZE=1](awaiting payment) [/SIZE][/FONT] [B][FONT=Tahoma]Warrant of Execution filed 22/06/07[/FONT][/B] [B][FONT=Tahoma]***Warrant Issued 22nd June 2007***[/FONT][/B] [B][FONT=Tahoma][COLOR=red]PAID IN FULL [/COLOR][/FONT][/B] [URL]http://www.youtube.com/watch?v=XcAaoRr8H5c[/URL]

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