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    • If you are buying a used car – you need to read this survival guide.
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    • Hello,

      On 15/1/24 booked appointment with Big Motoring World (BMW) to view a mini on 17/1/24 at 8pm at their Enfield dealership.  

      Car was dirty and test drive was two circuits of roundabout on entry to the showroom.  Was p/x my car and rushed by sales exec and a manager into buying the mini and a 3yr warranty that night, sale all wrapped up by 10pm.  They strongly advised me taking warranty out on car that age (2017) and confirmed it was honoured at over 500 UK registered garages.

      The next day, 18/1/24 noticed amber engine warning light on dashboard , immediately phoned BMW aftercare team to ask for it to be investigated asap at nearest garage to me. After 15 mins on hold was told only their 5 service centres across the UK can deal with car issues with earliest date for inspection in March ! Said I’m not happy with that given what sales team advised or driving car. Told an amber warning light only advisory so to drive with caution and call back when light goes red.

      I’m not happy to do this, drive the car or with the after care experience (a sign of further stresses to come) so want a refund and to return the car asap.

      Please can you advise what I need to do today to get this done. 
       

      Many thanks 
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    • Housing Association property flooding. https://www.consumeractiongroup.co.uk/topic/438641-housing-association-property-flooding/&do=findComment&comment=5124299
      • 161 replies
    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

      Please note that a recent case against UPS failed on exactly the same issue with the judge held that the Contracts (Rights of Third Parties) Act 1999 did not apply.

      We will be getting that transcript very soon. We will look at it and we will understand how the judge made such catastrophic mistakes. It was a very poor judgement.
      We will be recommending that people do include this adverse judgement in their bundle so that when they go to county court the judge will see both sides and see the arguments against this adverse judgement.
      Also, we will be to demonstrate to the judge that we are fair-minded and that we don't mind bringing everything to the attention of the judge even if it is against our own interests.
      This is good ethical practice.

      It would be very nice if the parcel delivery companies – including EVRi – practised this kind of thing as well.

       

      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
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Thank you for all you support


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Dear All,

 

I've been a little busy of late, but I wanted to write on these forums to say thank you so much for your support. I've not had the opportunity to read every post relating to my case, but from what I've seen so far, there's a lot of support for what I am trying to achieve.

 

So thank you. It has been quite a daunting task, and it has taken a lot of hard work just to get this far, but I'm hoping that in the end all the time and effort will be worth it.

 

I will be posting on these forums in the coming days about my case, my reasons for launching the case, and what I am hoping to achieve.

 

As you can appreciate, I'm not going to be able to discuss the current application, the likely outcome, or any course of action I might take in response.

 

I have not been informed of a date for the judgment in this application, although the Court has informed me that it can take up to 8 weeks (from 22 May 2007). In this case, the judge is likely to take some care in drafting his decision, given the levels of scrutiny to which his judgment will be subjected by the parties, the public, the media, and (potentially) the appeal courts.

 

I will update my website (www.tombrennan.co.uk) and post on these forums once I know anything further.

 

Tom

 

Edit: As an afterthought, please appreciate that I am not in a position to help individuals at this stage. My experience, such as it is, is in planning and environmental law, and I am not a consumer protection specialist. I have learnt a great deal in the past three months about the law involved, but I do not profess to be an expert.

However, I do intend to post some general comments about my understanding of this area of law, and try to give some general guidance about the legal process and some of the legal arguments involved.

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Hi Tom :)

 

Great that you took the time to post in here, I have been following your case with great interest.

 

You are doing a great job, I for one am 100% behind you!

 

Go get 'em Tom!

Regards

 

M/H

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Oooooooh the very delectable Mr. Brennan. We are indeed privilidged.

 

What can I say.................. You are a truly outstanding individual. I applaud you and everything you stand for, i.e. what you are trying to achieve. If I had the knowledge I would have loved to have done something like this myself.

 

I wish you all the very very very best. You truly deserve success. I so wish it for you, so hard. You are a truly special individual.

 

Best luck, wishes, hugs and anything else you might need to keep you on the path.

 

Wendy J Feather

 

Fendy xxxx

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Mr Brennan you certainly deserve a positive outcome from your case,

I have a lot of admiration and respect for you and for what you are trying hard to achieve,

Regardless of the outcome you have increased the awareness of unlawfull bank charges to a point of frenzy. Well Done.

 

For now.

 

GOOD LUCK!

Long time ago in a galaxy FAR FAR AWAY, there lived an elf who shot banks for a living.........

Now through the power of the internet there is the CONSUMER ACTION GROUP,

 

Watch out they are getting crafty those pesky CRITTERS!

 

Banks will tell you their charges are transparent!

So is the invisible man but that does not mean he is fair or lawful.

 

DONT GIVE UP! FOLLOW THE CAG ADVICE AND RECLAIM YOUR CHARGES.

CAPITAL BANK! YOU ARE NEXT.

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I personally am petrified at the thought of my cases going to court, and happy with the fact that I can hide behind this site.

I have total respect and admiration for you Tom, being prepared to "stand up and be counted" and I wish you the very best of luck, both in this case and professionally.

 

Very best wishes xx

I won against MBNA, Nat West , Barclays, Barclaycard and PPI payments from Barclaycard

Abbey National still to go.... what will I do with my spare time?

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Welcome Tom a true warrior. Good luck and i am sure you have the whole of the CAG site behind you.

A person is only as big as the dream they dare to live.

 

 

Good things come to he who waits

 

 

Its your money taken unlawfully from your account and you have a legal right to claim it back.

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Just wanted to join the welcoming commitee.

 

Out with the streamers and balloons.

 

.... champers to follow soon !!!

 

Pm

All opinions and advice I offer are purely my own, and are offered without any liability. If unsure seek the help of a licensed professional

...just because something's in print doesn't mean its true.... just look at you Banks T&C's for example !

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Hi Tom

 

Welcome. I think whatever the outcome we here & on other sites will consider you to be a true friend & advocate of the put upon & ripped off consumer

 

Anyway good luck! for us all

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Welcome!

 

I very much look forward to your updates. My case is in the same court as yours. I'm just waiting for a trial date and have been told it's like to be in a few weeks - so who knows we might even bump into one another in Park Crescent!

 

All the best!!

 

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Tom, I believe Natwest have just settled another big one,

 

BBC NEWS | Business | Couple recover £25,000 from bank

 

£25000 of charges...citing it was uneconimical to continue

Long time ago in a galaxy FAR FAR AWAY, there lived an elf who shot banks for a living.........

Now through the power of the internet there is the CONSUMER ACTION GROUP,

 

Watch out they are getting crafty those pesky CRITTERS!

 

Banks will tell you their charges are transparent!

So is the invisible man but that does not mean he is fair or lawful.

 

DONT GIVE UP! FOLLOW THE CAG ADVICE AND RECLAIM YOUR CHARGES.

CAPITAL BANK! YOU ARE NEXT.

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Tom thats me .If you wish to use this claim for any reason please do. Good luck.

A person is only as big as the dream they dare to live.

 

 

Good things come to he who waits

 

 

Its your money taken unlawfully from your account and you have a legal right to claim it back.

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