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    • Is the letter headed Letter of Claim/before Claim or similar? If not, it sounds like more of the threatogram chain. If you're not sure, post up an anonymised copy of the letter and we'll check. HB
    • So guess what, we have received a final demand letter for £100. It states if payment is not made by 11/06 they will have no option but to forward the case to their litigation dept with a view to commence County Court Proceedings. So just wondering if anyone has any advice. Do we ignore this? or do we need to take action? Thanks 
    • hi dx, thanks for helping just re-reading everything this morning and I must have missed this one from uncle in his thread "What you should not do, is not contact the Banks and simply default on payments. "  are you in disagreement with this based on your last sentence?
    • Thanks for the reply and clarification, that might just explain why in my case contact has pretty much ceased. Though with such companies it doesn't mean they won't ever threaten to return to court as a tool to force one's hand if they feel they are not self informed on their chances etc.  But concerning how last year they tried to use the CCJ to get a charging order and the court granted an intirum order on our mortgage using the CCJ that would have been a good 2-3 months beyond the 6 years, should the court not have checked the age of the CCJ in the first case or would they always grant an interim order simply off the back of a CCJ being produced without even checking the age of it?.  Had I not defended that action at the time they may well have got a default using a CCJ older than 6 years which could be a concern going forwards. At the time when I contacted the court to question the paperwork for a final order application the clerk suggested people don't get informed when companies apply for interim charging orders, they are automatic if a claimant has a CCJ and people only get contacted once a date for a final order application goes through. kind of begs the question if such companies can continue a seemingly backdoor method to attempt default action if un-defended if the initial application doesn't need to check the age of a CCJ?.
    • Hello!  Wondering if someone can help with this.  I suspect not but worth a go.  I appreciate the "contract is with the seller" line, which is what Evri has fed me but wanted to see if someone with experience in these things could suggest anything else I could do here.  I appreciate there are many topics about lost parcels - My parcels weren't lost, until the driver walked up to my door with them and then decided to make them lost/stolen... I'll summarise what has happened.  Wednesday of last week - Evri delivery driver stole / walked off with 3 of my parcels.  -  Arrived outside my properly, took photos (3 separate photos as its 3 separate deliveries) of the tops of the parcels (pointlessly zoomed in on just the labels, couldn't see anything else, other than a small piece of the pavement and a little weed, which doubly confirms it was outside my door as I can see the same plant), marked the order as delivered and walked off with them.  He's marked on the Evri GPS marked that he was outside.   -  3 different deliveries, from the same company (same boxes etc.), but 3 separate tracking numbers. -  Went through the Evri bot which opened a case on each tracking number.  I then phoned them and left a voicemail explaining what had happened. -  24 hours later had a canned response asking me if the packages had turned up and to check around etc..  I responded explaining again what happened and that they've definitely been taken. -  4 days later,  this morning, I get a response telling me to ask the merchant to refund me. I've responded to this message with a long email, repeating what I said, that I believe the driver has stolen these packages and that he took those suspicious top down shots of the packages, marked them as delivered without ringing or knocking etc.  I've said that I expect them to investigate further, but I gather they won't. In my several messages to them initially and later, I told them I don't care about a refund and wanted the parcels.  They contain some sentimental stuff, nothing of high monetary value, hence me going to this trouble.  I only paid £25 for the contents. I did contact the merchant when this first happened and they asked me to wait a few days.  They ended up refunding me despite me asking them not to and that I wanted them to escalate it with Evri because this appears to be a case of theft.  They didn't seem bothered - Refunded me and told me to go back to Evri and escalate it with them? So - Is there any way to compel Evri to conduct a proper investigation with this driver?  Search for my parcels? I have quite a lot of deliveries handled by Evri (not out of choice) - They used to have a fantastic chap and I rarely had any issues.  He has been replaced by a new guy and I believe the route is handled by this same guy who I believe has taken my packages.  Naturally, I fear this is going to happen again in the future if no investigation occurs. Appreciate any assistance - Thanks for reading. Al.  
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First victory to Lloyds


BankFodder
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I sought some informal legal advice from a mate, take it as you will regards the whole matter :

 

The issue of district v higher court decisions goes to whether (and which) court are bound by the judgment (ie. must follow it). A lower court decision will still have weight in a higher court - the court will consider it, but doesn't have to follow it.

 

Re: the status of the Mercantile Court, it is a division of the Queen's Bench Division of the High Court - a specialist division for "business disputes, both national and international. It is designed to deal with claims of lesser value and complexity than the Commercial Court.".

As it is High Court, there is still a real chance the banks wont want to risk your case going to the court cos they're risking a binding decision not coming down in their favour. (My HSBC claim has been transferred to the Mercantile Court, which is a High Court, so I'm told)

 

If I were the banks, I'd wait & see how a few more lower court decisions turn out just to test the water, then risk the high court test case. This is for a number of reasons:

 

In the district court action (Lloyds case) it looks like the claimant was unrepresented and the Defendant didn't even appear to make argument - relied upon written argument. This means the claim has not really been vigorously tested. This goes against it as a precedent - its not exactly a good authority to rely on.

 

If the banks take it to the high court, they risk someone lawyering up & making a proper legal ding dong over this.

 

However, on the other hand, the banks may consider that this win in their favour gives them enough of a boost to go ahead & try run it now. I'd say they'll probably only pick one case tho - a test case - I don't imagine they'll run with a bunch of them initially, its too costly.

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You have just hit it on the nose there Bankfodder

 

 

 

The judge took issue with the first claimants not providing any information in support of his claim.................even though judge had ordered it previously. I guess judges don't take too kindly to their orders being ignored............ lesson for us all

You may receive different advice to your query as people have different experiences and opinions. Please use your own judgement in deciding whose advice to take.

 

If in doubt seek advice from a qualified insured professional. Any advice I have offered you is done so on an informal basis, without prejudice or liability.

 

If you think I have been helpful PLEASE click the scales

 

court bundles for dummies

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I've just had a look at Martin Lewis site - he is explaining about Mr Berwick's case and its outcome.

 

He is saying that Mr Berwick should appeal and that if this is a problem financially he, Martin Lewis, would happilly consider to helping him and that Mr Berwick should get in touch with him.

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Great - I will be filing in Brum

 

I will be bouncing plenty back on forward on here to make sure it is correct

 

Maybe we should all be considering to file in Brum . . . .give 'em some bulk work to do eh?

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Because Lloyds can simply say that litigation for this claim has already been concluded in their favour.

 

If he appeals, it would be a risk for him, but not too much looking at the enormous support currently being pledged, not least from Martin Lewis both financially & with assistance.

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That si one rubbish website, can't seem to find an archive section...

The views I express here are mere speculation based on my experience. I am not qualified nor insured to give legal advice and any action you take will be at your own risk.

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My heart sank when I heard this on the news. I hope the Halifax doesn't decide to take my case all the way...I'd be unlucky enough to get the same judge who'd been shipped to the NW for his own safety :p

 

I hope the claimant gets justice in his appeal

 

Annie

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Hi

 

I am a bit concerned as I am waiting for a court date re Lloyds TSB and they have forwarded to the solicitors - I have read the consumer contracts regulation 1999 as per previous threads, but cannot find what I need to quote as my defence. AsI am (dumb!) blonde, can anyone help me as if this does go to court I want to be able to quote relevant acts etc but am really going in blind!!

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Thank you very much for this:

 

To most of the above posters I think your concerns are misplaced.

 

This was NOT a judgment on the issues - at all. Therefore it is of absolutely NO relevance to us in terms of the legal issues.

 

The bank won because the judge did not consider Lloyd's T&Cs because they weren't in the bundle of documents before him. If they had been he would have found without doubt that those T&Cs require the customer not to go overdrawn or exceed an o/d limit. Then he would have found that the charges arise in circumstances constituting a breach of contract and are, as we all know they are, penalty charges.

 

The judgment ONLY says that the judge had not been persuaded that there was a breach. That consideration was not one of law, but based on the lack of evidence before the judge. Blimey the judge even had a good look for the T&Cs on the internet himself but couldn't find them.

 

This was ENTIRELY down to an inadequate trial bundle and has nothing whatever to do with the actual issues betwen the banks and their customers. On the basis of the information available to him (or lack of it) the judgment was given in the terms that it was.

 

I personally think the judge's reasoning on implied terms was inadequate. He should have found that the charges or fees only arise when a customer is going overdrawn or exceeds an overdraft limit and as such as a matter of logic that must mean that the charges/fees are imposed in circumstances contrary to a requirement that the customer does not do this. There is no other logical explanation for their imposition in the first place. The service argument is much less satisfactory academically since it envisages a "deemed request" by the customer for a puported service and on any examination of what happens in practice this is just too far fetched. In my view he should have recognised the punitive nature of the charges/fees and matched them with what must therefore be a breach of the bank's requirments about how we operate our accounts. Of course none of the above thought process would have been necessary if the T&Cs had been in the trial bundle.

 

There is NO comfort for the banks in this judgment, except that they will try to sell it to the wider world as a vindication of their plundering of their customers' money. Don't let them. Carry on.

 

The one salutory lesson we can all learn from this is that if you are claiming YOU have to prove every element of your claim, including that the charges are imposed because of a breach of the agreement with the bank. This means that you MUST have your bank's terms and conditions for the current account on which you are claiming in your trial bundle. Note from the judgement that in this case the bank (lloyds) denied in their defence that there was any term requiring a customer to keep in credit or within an agreed o/d limit. That must have been untrue and again the banks show themselves for what they are.

 

Perhaps we could set up a library of T&Cs or at least amend any trial bundle FAQs to include advice to include the T&Cs in the trial bundle, or better, in the template LBA or Prelim to ask the bank to provide a copy at an early stage. In fact in taking this issue a little further we should really be demonstrating to the judges that this T&C imposing a requirement not to go o/d or to stay in an agreed o/d limit applied in respect of every charge. This means that we should have the T&Cs for our accounts that applied for the whole period for which we are claiming, so we may need earlier versions and in this respect we would definately need the banks to produce them.

 

For claims which begin from say 6 years ago I suppose one needs the T & C they published then? and updates as they arose?

 

We are using the arguement that our figures are the best we as amateurs can manage, does the same arguement permit us to use the current T & Cs?

 

Thanks in anticpation of a kind response or two.

quietzap (I want my money back.)

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If I case does get thrown out as I feel my 'Particular' on the claim form are worded badly with no references to acts mentioned.

Can you claim again?

further still if it does go to court could I not then mention these various acts which favour the customer?

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I am about to make a claim for 1,500 to LLoydsTSB. For this claim the fee to claim is £120. If i lose this case i also lose my £120. I cannot afford this. Should i go ahead now or are these claims now going to turn into a gamble?

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Good Afternoon I am also a little concerned with the events of yesterday, as I came to this site a little bit to late and had taken my POC details from ML site. Unfortunately the template does not require sort code or account number and like Kevin yesterday I am worried about lack of detail. I am currently awaiting a court date / A&Q as my case has been transferred to my local county court.

2nd point, after my MCOL was first dedended by DG I sent two packs of information to Northampton (schedule of charges & statement highlighting charges), would it now be OK to sent the same to DG. I have since sent a couple of nudge letters to them with schedules and statements. I really do not want to let myself or anybody else that is claiming down by not being prepared properly. Any information would be gratefully reiceived.

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Go ahead as normal. This case was a freak anomaly which was gifted to Lloyds rather than won by Lloyds, and should not deter anyone. Just prepare your case as thoroughly as possible

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So guys

 

what are we saying that you can revise you particualars of claim once a court date is issued?

 

If not I`m in deep trouble?

 

I din`t realise you had to really gem up on the legal talk, quoting bill and acts etc

 

I`m worried that they will literally laugh at my claim form??

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Oh my Lord....I'm starting to get really worried about all this now! I've struggled to make sense of it all so far, if I have to start finding out the T&C's and quoting them I'll be completely out of my depth.

 

I'm such a procrastinator anyway and now all this talk of legal stuff is really putting me off.

 

Annie

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I agree all this legal jargon can be very off putting - I am very nervous about getting it all right on the day. The way I look at it - I'm going to give it my best shot, go as prepared as I possibly can and hopefully will get it right and get my money back. I think the best we can all do on here is stay strong and don't back down. As someone mentioned here yesterday - who are the "guests" that are on here - we certainly don;t want them reading that we are getting nervous and on the point of backing out - then they will definately win!! So keep your chin up, get prepared and fight for YOUR money.

 

Best of Luck

 

Bev :) :)

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Every one of you who gives up now because of this minor setback, gifts the bankers with another victory.

Just read a bit more, prepare a bit more, and keep your nerve for your own sake & of everyone who follows.

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Bev you're so right!

 

The money they owe me will get me either a new kitchen or a boob job....hahaha not decided which yet :p

 

Thanks for the thumbs up. I know if I get stuck I at least have somewhere to come for help.

 

Oh for sure, the 'guests' are more than likely BIG BROing us. Well :p to them lol

 

Annie :)

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