Reclaiming Bank Charges - 2nd Time

[Stethomas]

Hi All

 

As per the great info and help from this site I managed to claim back £605 back in bank charges which I had occured over the last 4 years of being with Halifax.

 

Any 2-3 months later, I have had a couple of direct debits come out mid month and I had insufficient funds to pay these and as a result I now have two £30 bank charges and a £28 charge for goimg over my overdraft.

 

I have just called them and spoke with Lianna Crewson who advised this was part of my terms and conditions and that the previous charges were refunded as a good will gesture and nothing to do with the fact that it is the law.

 

What do I do now, do I need to send them a threatening letter or is there nothing I can do.

 

Thanks in advance,

Stephen

[sea-sidelady]

send your prelim and start again.

 

You can claim as many times as you like, but the more you claim, the more chances are they will close your account.

[livelylad]

Hi All

 

As per the great info and help from this site I managed to claim back £605 back in bank charges which I had occured over the last 4 years of being with Halifax.

 

Any 2-3 months later, I have had a couple of direct debits come out mid month and I had insufficient funds to pay these and as a result I now have two £30 bank charges and a £28 charge for goimg over my overdraft.

 

I have just called them and spoke with Lianna Crewson who advised this was part of my terms and conditions and that the previous charges were refunded as a good will gesture and nothing to do with the fact that it is the law.

 

What do I do now, do I need to send them a threatening letter or is there nothing I can do.

 

Thanks in advance,

Stephen

 

thats rubbish you can reclaim the charges, its the same process as before. However please be aware they are more likely to close your account as you have previously claimed , so I advise opening a parachute account.

http://www.consumeractiongroup.co.uk/forum/welcome-our-forum/58685-do-you-need-parachute.html

[Stethomas]

Thank you people, I will wait until the end of the month and then send another request.

 

Also I would like to apply for charges made on a credit card account, would I just send the same letter applying back for bank charges and modify it, or is there an alternatively letter to send.

 

Thanks again,

Stephen.

[livelylad]

Thank you people, I will wait until the end of the month and then send another request.

 

 

Also I would like to apply for charges made on a credit card account, would I just send the same letter applying back for bank charges and modify it, or is there an alternatively letter to send.

 

Thanks again,

 

Stephen.

 

The SAR is the same however use this to ask for the cash back.

 

 

http://www.consumeractiongroup.co.uk/forum/bank-templates-library/586-credit-store-card-letter.html

[Stethomas]

Thanks again,

 

Do I need to edit the letter at all, advising this is the 2nd time I have complained about the charges or do I just send the standard letter which I sent previously.

 

Steve

[Dusary]

I would think just the standard letter!

 

This is the 4th time this morning that folks have been asking about having a "second go".

 

It might be time to post a sticky that people could visit!

[kennythecelt]

I would think just the standard letter!

 

This is the 4th time this morning that folks have been asking about having a "second go".

 

It might be time to post a sticky that people could visit!

 

Good call Dusary

everyone needs to be asking for full banking history at outset.

[Dusary]

thats rubbish you can reclaim the charges,

 

Hasten to add . . . livelylad didn't mean SSLady's comment - he meant the bank's!

 

And, yes, Kenny - DAMN RIGHT!

[Stethomas]

Good morning everyone

 

My 2nd claim has been declined. This was for 3 bank charges of £30 an additional £28 for going over my overdraft. Now last week I had a payment come out of my account which I thought was already account for in my available balance. Turns out it wasn't and I then went £3.36 over my limit, resluting in yes, another bank charge which they are collecting today and as I don't get paid until friday (monthly wage) I am going to get yet another bloody charge.

 

Where do I go from here, I have other account I can use should mine be closed and my girlfriend and I have recently opened a joint account whcih both of our wages will be paid into therefore I now have no use for the Halifax if they fo decide to close my account.

 

Is there a standard letter I can send regarding a reply to a declined letter. Could someone kindly copy and paste me the link to the correct webpage.

 

kind regards

Stephen

[**Tilly**]

hi was it your prelim letter requesting charges back

[**Tilly**]

if it was your prelim it sounds like their standard fob of letter you now need to send your letter before action giving them another 14 days

 

Letter before action - Consumer version - asking for it back