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    • when mediation call they will ask the same 3 questions that are in their email you had to accept it going forward. simply state 'i do not have enough information from the claimant to make an informed decision upon mediation so i refuse. end of problem.  
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    • Which Court have you received the claim from ? Civil National Business CEntre Name of the Claimant ? Lowell Portfolio i Ltd How many defendant's  joint or self ? Self   Date of issue –  15 Feb 2024 Particulars of Claim What is the claim for – the reason they have issued the claim?  The claim is for the sum of £922 due by the Defendant under and agreement regulated by the Consumer Credit Act 1974 for a Capital One account with an account reference of [number with 16 digits] The Defendant failed to maintain contractual payments required by the agreement and a Default Notice was served under s.87(1) of the Consumer Credit ACt 1974 which has not been complied with. The debt was legally assigned to the claimant on 16-06-23, notice of which has been given to the defendant. The claim includes statutory interest under S.69 of the County Courts Act 1984 at a rate of 8% per annum from the date of assignment to the date of the issue of these proceedings in the sum of £49.15 The Claimant claims the sum of £972 What is the total value of the claim? £1112 Have you received prior notice of a claim being issued pursuant to paragraph 3 of the PAPDC (Pre Action Protocol) ? I dont know the details of the PAPDC to know if it was pursuant to paragraph 3, but I did receive a Letter of Claim with a questionaire/form to fill. Have you changed your address since the time at which the debt referred to in the claim was allegedly incurred? No Is the claim for - a Bank Account (Overdraft) or credit card or loan or catalogue or mobile phone account? Credit Card When did you enter into the original agreement before or after April 2007 ? no Do you recall how you entered into the agreement...On line /In branch/By post ? Online Is the debt showing on your credit reference files (Experian/Equifax /Etc...) ? Yes Has the claim been issued by the original creditor or was the account assigned and it is the Debt purchaser who has issued the claim. Assigned/purchaser Were you aware the account had been assigned – did you receive a Notice of Assignment? I was aware, I'm not certain I received a 'Notice of Assignment' from Capital One but may have been informed the account had been sold without such a title on the letter? Did you receive a Default Notice from the original creditor? Yes Have you been receiving statutory notices headed “Notice of Sums in Arrears”  or " Notice of Arrears "– at least once a year ? Not since the debt purchase, and not from Capital One. Why did you cease payments? I can't remember - it was the tail end of the pandemic and I may not have had enough income to keep up payments - I am self-employed and work in the event industry - at that time. I also had a bank account that didn't allow direct debits and may have just forgotten payments and became annoyed at fines for late payments. What was the date of your last payment? Appears to be 20/4/2022 Was there a dispute with the original creditor that remains unresolved? No Did you communicate any financial problems to the original creditor and make any attempt to enter into a debt management plan? No Here is my Defence: Defence - 1. The Defendant contends that the particulars of claim are vague and generic in nature. The Defendant accordingly sets out its case below and relies on CPR r 16.5 (3) in relation to any particular allegation to which a specific response has not been made. 2. Paragraph 1 is noted. I have in the past had an agreement with Capital One but do not recognise this specific account number or recollect any outstanding debt and have therefore requested clarification by way of a CPR 31.14 and section 78 request.. 3. Paragraph 2 is denied. I am unaware of having been served with a Default Notice pursuant to the Consumer Credit Act 1974. 4. Paragraph 3 is denied. I am unaware of any legal assignment or Notice of Assignment pursuant to the Law and Property Act 1925 Section 136(1) 5. The Defendant has sent a request by way of a section 78 pursuant to the Consumer Credit Act 1974, for a copy of the agreement, the Claimant has yet to comply and remains in default of said request. 6. A further request has been made via CPR 31.14 to the Claimants solicitor, requesting disclosure of documents on which the Claimant is basing their claim. The Claimant has not complied and to date nothing has been received. 7. It is therefore not accepted with regards to the Defendant owing any monies to the Claimant and the Claimant is put to strict proof to: a) show how the Defendant has entered into an agreement and; b) show how the Claimant has reached the amount claimed for and; c) show the nature of the breach and evidence by way of a Default Notice pursuant to sec 88 CCA1974 d) show how the Claimant has the legal right, either under statute or equity to issue a claim 8. As per Civil Procedure 16.5 it is expected that the claimants prove the allegation that the money is owed 9. On the alternative, as the Claimant is an assignee of a debt, it is denied that the Claimant has the right to lay a claim due to contraventions of section 136 of the Law of Property Act and section 82A of the Consumer Credit Act 1974 10. By reasons of the facts and matters set out above, it is denied that the Claimant is entitled to the relief claimed or any relief. .................. Please note that I had to write a defence quite quickly as I hit the deadline. At the time of writing the defence, I hadn't been able to find correspondence from Capital One, but had since found default letter etc. I submitted CCA request and CPR 31.14. However, I didn't get any proof of postage or use registered post for the CPR (an oversight) but did with the CCA request. I received a pack which included a letter from Overdales, going over the defence I'd filed, as well as letters of Lowells and reprints of letters from Capital One. But I have no idea if this pack is in response to the CCA request or the CPR ! I would have expected two separate responses ... although I do know they are both the same company. Looking over the pack today, and looking through old emails .. I find some discrepancies in the Capital One default letters (notice of default and Claim of default). They are both dated *before* an email I have stating that a default can be avoided. The one single page of agreement sent (so not the full agreement) has a 16 digit number at the top in small print, next to 'Capital One' which corresponds to a number called 'PURN' printed at the top of each of the 10 pages of ins and outs of the account (they're not official statements, but a list of monthly goings) yet no mention anywhere on either of the account number. I cant really scan them at the moment - I can later tomorrow, but that will be after the mediation call I'm sure. I guess I may be on my own for this mediation ... I am not certain the CCA request has been satisfied .. or if the CPR has been . And then I appear to have evidence that the Default notices provided are fabricated ? Yet, I do have (elsewhere ... not at home) Default letters from Capital One I can check ..
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Nicolee2931 v Capital One


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I hoping someone here can help me with a problem with capital one, I'm in the process of claiming back penalty charges from capital one but there is a twist. I have already claimed from my bank the Halifax so have no problem with the process or getting back what is mine.

I have recently sent my SAR to Capital One on Monday giving the usual 40 days to disclose information on my account. Now the twist, Capital One closed my account many years back as I got made redundant and couldn't pay the balance off or keep the repayments, they sent the debt to a DCA but I refused to pay as most of the debt was made of charges (Late Payment etc), and more recently sent to Court, and now I have a impending visit from the bailiffs but thats another matter on the Bailiff part of the forum. What I would like to know is what can be claimed is it compounded contractual interest or contractual interest, and once I have a figure with either of these interest charges added do I then go on to add the 8% interest figure to the whole balance as it enters the court stage. Also can I claim back the fees from them taking ME to court because of the charges they have levied against my account.

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this is a duplicate thread

you need to pm a mod to get it merged with your other cap1 one.

 

dx100uk:roll:

please don't hit Quote...just type we know what we said earlier..

DCA's view debtors as suckers, marks and mugs

NO DCA has ANY legal powers whatsoever on ANY debt no matter what it's Type

and they

are NOT and can NEVER  be BAILIFFS. even if a debt has been to court..

If everyone stopped blindly paying DCA's Tomorrow, their industry would collapse overnight... 

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I was going to do a combined thread but wanted to keep them seperate as I was treating the bailiff issue & charges issue as seperate cases. Thus keeping the advice of people who have been there and done that in their relevant topics.

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while I wait getting stuff in order ready for the postman to empty his huge load through my letterbox, cr@p one statements that is, I have managed to pull one statement out of a box of bills the interest rate for purchases only is 1.667% which I work out to 21.94% APR does this sound about right, when applying compounded interest do you base your calculation on 21.94% APR back then or on todays rates which must be a little higher.

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Phoned up Cr@p One today and got it straight from the horses mouth, my APR charged at the time I had my account. Now I calculated it to be 21.94%, however Cr@p One say my annual interest rate was 24.93%, or 37.3% for purchases which one out of the two do I use to calculate compounded interest rate at, I know which one I would like to use but I need some advice on this so I can get to work as soon as the statements drop.

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sorry to butt in on everyones party, but how is it decided what rate of contractual interest to use, is it the current rate that is being charged on their web site of 34.9%, is it the rate of 24.93% they told me was being charged annually or the rate of 37.3% for purchases?

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On your statements below the transactions box for the month, you should see Purchase Interest and Cash Interest bottom left. These will be something like 2.024% and 2.005%.. everyone is different, but at least you know what to look for. Once found get the average of those 2 figures. Then pop the figure into this small calculator, bottom left. Your actual APR will be revealed. Don't use that spreadsheet though, as it is for bank charges and not compounded interest.

 

http://www.zen122856.zen.co.uk/CompoundSheet_v1.9.xls

 

Uk

WARNING TO ALL

Please be aware of acting on advice given by PM .Anyone can make mistakes and if advice is given on the main forum people can see it to correct it ,if given privately then no one can see it to correct it. Please also be aware of giving your personal details to strangers

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That is about right.. Some people have a rate nearer 36%. .but their rate is over 2.000%. .

WARNING TO ALL

Please be aware of acting on advice given by PM .Anyone can make mistakes and if advice is given on the main forum people can see it to correct it ,if given privately then no one can see it to correct it. Please also be aware of giving your personal details to strangers

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37.3% thats high!

i would go for that.

you won't get it, till court.

they will do the usual of adjusting all charges down to £12 and paying you the diff only.

 

hit them with the 37.3%

then IF it gets to filing court papers, then provide an additional spready with the lower rate . then let the judge decided

 

dx100uk;)

please don't hit Quote...just type we know what we said earlier..

DCA's view debtors as suckers, marks and mugs

NO DCA has ANY legal powers whatsoever on ANY debt no matter what it's Type

and they

are NOT and can NEVER  be BAILIFFS. even if a debt has been to court..

If everyone stopped blindly paying DCA's Tomorrow, their industry would collapse overnight... 

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okay, I phoned up cr@p one the other night they said my annual rate was 24.93%, but for purchases it was 37.3% yet when I use the rate on my statements I get the 21.94% so now i'm confused on which rate to use, also what do cr@p one pay out, the whole charge of £20.00 or the difference between the £12.00 and the amount actualy charged at the time.

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Are you able to get confirmation of your interest rate in writing? ..

 

What are your exact figures on the statement?

WARNING TO ALL

Please be aware of acting on advice given by PM .Anyone can make mistakes and if advice is given on the main forum people can see it to correct it ,if given privately then no one can see it to correct it. Please also be aware of giving your personal details to strangers

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Hi Nicole

 

Mine was the same rate on my old statements but i have used the current rate.

 

 

Lindy x

 

which would be the 34.9% rate? if so thats what i'm going for then, its my money they have got, they've had it for so long now, and the past few months they have caused me hell, i think i deserve 34.9%

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i'm watching with interest on this one, I had my S.A.R - (Subject Access Request) request completed today when my statements dropped through the door this morning. The rate cr@p one charged me for purchases was around 21%, I would like to charge the the 34.9%, but cant get my head around the "they borrowed from me" point they just charged me unlawfully, or do the to go hand in hand? Any ideas what template I should send them first for asking for it all back :)...

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I claimed 27.56% which was the rate they advised me to be chargeable on penalties.

There is no such thing as impossible; only the degree of difficulty required to achieve the desired outcome.

Read through the

FAQ Section.... Use these links :grin:

 

Like what I say show - add to my reputation (click the scales!)

My advice & opinions are offered informally, without prejudice & without liability. Please use your own judgment.

Halicrap - Full settlement 12/06 £408.34

Crapitol 1 - Settled in Full 27/04/07 £15808-)

All & Pester - Claim served £5695 4/09, Stayed

Woolsnitch mortgage accounts - Claim served £2995 4/09, application to strike out 06/09

Lloybles - No CCA, CPR disclosure notices served.

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I've added all my stuff on the spreadsheet based of 34.9% which I'll change does this look correct?

 

Nicolee

Capital One

**** **** **** 4499

 

CLAIM DATE: 04/05/2007

CONTRACTURAL INTEREST RATE: 34.90%

TOTAL CLAIM: "£1,344.25"

 

TOTAL AMOUNTS £414.00 £930.25

 

Charge Reason Charge Amount Charge Date Interest

Late Payment Fee £18.00 24/06/2002 £80.18

Overlimit Fee £18.00 25/06/2002 £80.08

Overlimit Fee £18.00 18/07/2002 £77.95

Late Payment Fee £20.00 23/12/2002 £71.67

Overlimit Fee £20.00 24/12/2002 £71.58

Overlimit Fee £20.00 17/01/2003 £69.50

Overlimit Fee £20.00 17/02/2003 £66.89

Late Payment Fee £20.00 22/01/2004 £42.84

Overlimit Fee £20.00 23/02/2004 £40.95

Overlimit Fee £20.00 18/03/2004 £39.57

Late Payment Fee £20.00 24/03/2004 £39.23

Overlimit Fee £20.00 16/04/2004 £37.94

Late Payment Fee £20.00 22/04/2004 £37.61

Overlimit Fee £20.00 17/05/2004 £36.25

Late Payment Fee £20.00 24/05/2004 £35.88

Overlimit Fee £20.00 16/06/2004 £34.66

Late Payment Fee £20.00 22/06/2004 £34.35

Overlimit Fee £20.00 16/07/2004 £33.12

Late Payment Fee £20.00 22/07/2004 £32.81

Overlimit Fee £20.00 16/08/2004 £31.56

Late Payment Fee £20.00 23/08/2004 £31.22

The amounts seem high but must be correct. Any Ideas?

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hi nicolee

the way i see it is, these only 2 options, 1 they've ''borrowed'' your money without your authorisation, or 2 they've ******** it.

i know for certain they'll never admit to option 2, so they must have ''borrowed'' it, the contract that we signed with them give them the right to allow them to charges us the '' contractual unathorised brrowing rate''.

the fact is that our contracts are considered bilateral, as opposed to unilateral.

This is because both parties to the contract have agreed to certain actions in consideration of the others also doing certain actions. This is opposed to a simple unilateral contract, ie, a simple agreement by one party to do something, without any obligation upon the other.

This bilateral standing also makes them mutual.

Unfair terms in comsumer contracts 1999 section 7

''A seller or supplier shall ensure that any written term of a contract is expressed in plain, intelligible language''.

as the utccr states, '' where a contract has not been individually negotiated, the party dealing with the consumer cannot insert advantageous terms into contracts where there is no comparable term in favour of the consumer''.

Unfair terms in comsumer contracts 1999 section 7

If there is doubt about the meaning of a written term, the interpretation which is most favourable to the consumer shall prevail.

and

The county courts act 1984 allows the ''Claimant to claim the s69 judgement rate, currently 8%, if no other interest can be claimed. However in a contract dispute, it is entirely right and proper for the Claimant to base their interest claim around the rate stipulated in the terms of that contract, should such a contract exist''.

so basically i'm saying, if their allowed then we're allowed.:)

OK I GIVE IN

 

Halifax £3600 charges, won with C/I £6400

 

NatWest S.A.R-05/06/06

Bug**r all recieved 03/11/06

Prelim guesimate sent for £3000 03/11/06

Cr*p one CONNED statements 08/06 ROFLMAO

Cr*p one charges=£976

con int 34.9% £1,003.75 £1,979.75.

 

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hi nicolee

the way i see it is, these only 2 options, 1 they've ''borrowed'' your money without your authorisation, or 2 they've ******** it.

i know for certain they'll never admit to option 2, so they must have ''borrowed'' it, the contract that we signed with them give them the right to allow them to charges us the '' contractual unathorised brrowing rate''.

the fact is that our contracts are considered bilateral, as opposed to unilateral.

This is because both parties to the contract have agreed to certain actions in consideration of the others also doing certain actions. This is opposed to a simple unilateral contract, ie, a simple agreement by one party to do something, without any obligation upon the other.

This bilateral standing also makes them mutual.

 

Unfair terms in comsumer contracts 1999 section 7

''A seller or supplier shall ensure that any written term of a contract is expressed in plain, intelligible language''.

as the utccr states, '' where a contract has not been individually negotiated, the party dealing with the consumer cannot insert advantageous terms into contracts where there is no comparable term in favour of the consumer''.

Unfair terms in comsumer contracts 1999 section 7

If there is doubt about the meaning of a written term, the interpretation which is most favourable to the consumer shall prevail.

and

The county courts act 1984 allows the ''Claimant to claim the s69 judgement rate, currently 8%, if no other interest can be claimed. However in a contract dispute, it is entirely right and proper for the Claimant to base their interest claim around the rate stipulated in the terms of that contract, should such a contract exist''.

so basically i'm saying, if their allowed then we're allowed.:)

 

Thanks for that, now I feel a bit better about hitting them for 34.9%, I put my stuff in the spreadsheet last night and this is what I got

 

http://www.consumeractiongroup.co.uk/forum/capital-one/59665-thesergeant-crapitol-1-a-3.html#post793595

 

does it look about right?

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yes it look ok to me:) .

if they offer you any partial payment refuse it, if they credit your account, tell them to remove it, make it clear that you require the full amount only, DON'T SPLIT YOUR CLAIM, keep it whole, they will try to repay your charges, don't let them do this.

ok rant over

OK I GIVE IN

 

Halifax £3600 charges, won with C/I £6400

 

NatWest S.A.R-05/06/06

Bug**r all recieved 03/11/06

Prelim guesimate sent for £3000 03/11/06

Cr*p one CONNED statements 08/06 ROFLMAO

Cr*p one charges=£976

con int 34.9% £1,003.75 £1,979.75.

 

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