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    • Russia’s economy has been cut off from the global financial system - but it is still growing. Why?View the full article
    • Well done. Are you able to tell us more about how it went on the day please? HB
    • when mediation call they will ask the same 3 questions that are in their email you had to accept it going forward. simply state 'i do not have enough information from the claimant to make an informed decision upon mediation so i refuse. end of problem.  
    • Food prices, including a $40 chicken, has stoked fury and calls for big foreign supermarket chains to come to Canada.View the full article
    • Which Court have you received the claim from ? Civil National Business CEntre Name of the Claimant ? Lowell Portfolio i Ltd How many defendant's  joint or self ? Self   Date of issue –  15 Feb 2024 Particulars of Claim What is the claim for – the reason they have issued the claim?  The claim is for the sum of £922 due by the Defendant under and agreement regulated by the Consumer Credit Act 1974 for a Capital One account with an account reference of [number with 16 digits] The Defendant failed to maintain contractual payments required by the agreement and a Default Notice was served under s.87(1) of the Consumer Credit ACt 1974 which has not been complied with. The debt was legally assigned to the claimant on 16-06-23, notice of which has been given to the defendant. The claim includes statutory interest under S.69 of the County Courts Act 1984 at a rate of 8% per annum from the date of assignment to the date of the issue of these proceedings in the sum of £49.15 The Claimant claims the sum of £972 What is the total value of the claim? £1112 Have you received prior notice of a claim being issued pursuant to paragraph 3 of the PAPDC (Pre Action Protocol) ? I dont know the details of the PAPDC to know if it was pursuant to paragraph 3, but I did receive a Letter of Claim with a questionaire/form to fill. Have you changed your address since the time at which the debt referred to in the claim was allegedly incurred? No Is the claim for - a Bank Account (Overdraft) or credit card or loan or catalogue or mobile phone account? Credit Card When did you enter into the original agreement before or after April 2007 ? no Do you recall how you entered into the agreement...On line /In branch/By post ? Online Is the debt showing on your credit reference files (Experian/Equifax /Etc...) ? Yes Has the claim been issued by the original creditor or was the account assigned and it is the Debt purchaser who has issued the claim. Assigned/purchaser Were you aware the account had been assigned – did you receive a Notice of Assignment? I was aware, I'm not certain I received a 'Notice of Assignment' from Capital One but may have been informed the account had been sold without such a title on the letter? Did you receive a Default Notice from the original creditor? Yes Have you been receiving statutory notices headed “Notice of Sums in Arrears”  or " Notice of Arrears "– at least once a year ? Not since the debt purchase, and not from Capital One. Why did you cease payments? I can't remember - it was the tail end of the pandemic and I may not have had enough income to keep up payments - I am self-employed and work in the event industry - at that time. I also had a bank account that didn't allow direct debits and may have just forgotten payments and became annoyed at fines for late payments. What was the date of your last payment? Appears to be 20/4/2022 Was there a dispute with the original creditor that remains unresolved? No Did you communicate any financial problems to the original creditor and make any attempt to enter into a debt management plan? No Here is my Defence: Defence - 1. The Defendant contends that the particulars of claim are vague and generic in nature. The Defendant accordingly sets out its case below and relies on CPR r 16.5 (3) in relation to any particular allegation to which a specific response has not been made. 2. Paragraph 1 is noted. I have in the past had an agreement with Capital One but do not recognise this specific account number or recollect any outstanding debt and have therefore requested clarification by way of a CPR 31.14 and section 78 request.. 3. Paragraph 2 is denied. I am unaware of having been served with a Default Notice pursuant to the Consumer Credit Act 1974. 4. Paragraph 3 is denied. I am unaware of any legal assignment or Notice of Assignment pursuant to the Law and Property Act 1925 Section 136(1) 5. The Defendant has sent a request by way of a section 78 pursuant to the Consumer Credit Act 1974, for a copy of the agreement, the Claimant has yet to comply and remains in default of said request. 6. A further request has been made via CPR 31.14 to the Claimants solicitor, requesting disclosure of documents on which the Claimant is basing their claim. The Claimant has not complied and to date nothing has been received. 7. It is therefore not accepted with regards to the Defendant owing any monies to the Claimant and the Claimant is put to strict proof to: a) show how the Defendant has entered into an agreement and; b) show how the Claimant has reached the amount claimed for and; c) show the nature of the breach and evidence by way of a Default Notice pursuant to sec 88 CCA1974 d) show how the Claimant has the legal right, either under statute or equity to issue a claim 8. As per Civil Procedure 16.5 it is expected that the claimants prove the allegation that the money is owed 9. On the alternative, as the Claimant is an assignee of a debt, it is denied that the Claimant has the right to lay a claim due to contraventions of section 136 of the Law of Property Act and section 82A of the Consumer Credit Act 1974 10. By reasons of the facts and matters set out above, it is denied that the Claimant is entitled to the relief claimed or any relief. .................. Please note that I had to write a defence quite quickly as I hit the deadline. At the time of writing the defence, I hadn't been able to find correspondence from Capital One, but had since found default letter etc. I submitted CCA request and CPR 31.14. However, I didn't get any proof of postage or use registered post for the CPR (an oversight) but did with the CCA request. I received a pack which included a letter from Overdales, going over the defence I'd filed, as well as letters of Lowells and reprints of letters from Capital One. But I have no idea if this pack is in response to the CCA request or the CPR ! I would have expected two separate responses ... although I do know they are both the same company. Looking over the pack today, and looking through old emails .. I find some discrepancies in the Capital One default letters (notice of default and Claim of default). They are both dated *before* an email I have stating that a default can be avoided. The one single page of agreement sent (so not the full agreement) has a 16 digit number at the top in small print, next to 'Capital One' which corresponds to a number called 'PURN' printed at the top of each of the 10 pages of ins and outs of the account (they're not official statements, but a list of monthly goings) yet no mention anywhere on either of the account number. I cant really scan them at the moment - I can later tomorrow, but that will be after the mediation call I'm sure. I guess I may be on my own for this mediation ... I am not certain the CCA request has been satisfied .. or if the CPR has been . And then I appear to have evidence that the Default notices provided are fabricated ? Yet, I do have (elsewhere ... not at home) Default letters from Capital One I can check ..
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Is there anyway some of the more regular users of the chatroom could be given admin powers over just the chatroom, as there has been now at least four incidents of abusive behaviour from a certain couple of members, and as the mods aren't in the chat room that often, it can be a nightmare getting rid of them, especially as a lot of new members go in there for help.. doesn't make it too welcoming a place with someone effing and blinding at everyone.

 

Just a thought.

 

Matt

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Power tends to corrupt; absolute power corrupts absolutely - Lord Acton.

 

Advice offered by MattyH is without predjudice and is for your judgement as to whether to take it. You should seek the assistance or hire of a solicitor or other paid professional if in doubt. Please research any information I have offered, as I will not be held liable for any incorrect advice i've given you.

 

<--------- If my advice has helped, please tip my scales. 8)

 

For Further advice come into the Chat Room: http://www.consumeractiongroup.co.uk/forum/chat/flashchat.php

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Guest ChloeJane

Absolutely!

 

new comers are put off otherwise seeing abuse and leave like today or you suddenly have PM boxes flying up everywhere asking why its allowed.

 

AN SOS button needed.

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Hi all,

 

yes with all of you on this one, having been in the room when a not so potile man was in using every swear word possible and a few more as well.:eek:

 

i know we all like a laugh and joke, but swearing in help and advice is out of order.

 

 

we need a hotline button please!!!!!!!!!

 

 

 

many thanks

 

mistie

xxxxx

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Guest NATTIE

Guys with chatrooms there is a log which admin can view. Take a note of the approximate time, username and what was said and PM a Mod just asking them to take some action. Anything that is against forum rules can be dealt with by them potentially by a ban being made against the user or a quiet word in their PM box to remind them of behaviour in there. I have seen a few things there in my time and i agree it is not a nice thing for the CAG in general. Any chance Mods of a REPORT button in the chat room, i am sure i, sorry we, could use it:D

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Thanks guys - duly noted.

..

.

 

Opinions given herein are made informally by myself as a lay-person in good faith based on personal experience. For legal advice, you must always consult a registered and insured lawyer.

 

 

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Good advice as usual Nattie

you will also find that mods will be in there a lot more in future as I have been for the past 2 days .That does not mean that we constantly watch the chat as that would be boring for any of us to sit and do all day .So if the mod that is in there doesn't react to an incident then please do as is suggested in Natties post .

I do not get alerts at present when I get a PM or someone rings the bell as my speakers are bust.:(

When you want to fool the world, tell the truth. :D

Advice & opinions of Janet-M are offered informally, without prejudice & without liability. Use your own judgment. Seek advice of a qualified insured professional if you have any

doubts.

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Good suggestions by all .

 

There is also already an sos facility written into the TUFaT flashchat program whereby if you type /sos + an optional message if you like , any moderators logged into the room will be alerted .

 

If you do not wish to see anything posted by a particularly abusive user you can also click their name on the list to the right of the screen and press the IGNORE tag.The user will be aware you are ignoring them and if enough people are ignoring or do not react to their comments who knows they may just leave of their own accord if no one is there to boot them.If you accidentally ignore the wrong user there is also an UN-IGNORE button .

 

There are a lot of useful commands built into the flashchat program and a list can be viewed by clicking this link

 

IRC-like commands for FlashChat

Many regular users are not aware of these functions (including some Mod`s:wink:) and these can be put to good use if used correctly and not abused.

 

I have worked on many forums where these have been used quite sucessfully and it gives ordinary users some useful tools.

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Thx for the Info Jules,

 

Learned something new today, there have been times whena polite request to behave hasn't had much success but this should help keep the rooms for the purpose intended.

 

Thanks again

 

BB

Any advise offered is my own opinion, and if in doubt, always seek clarification.

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Thx for the Info Jules,

 

Learned something new today, there have been times whena polite request to behave hasn't had much success but this should help keep the rooms for the purpose intended.

 

Thanks again

 

BB

 

There are also many times when a polite request has been met with a barrage of abuse both on open chat & pm so thanks for this Jules. I will arm myself with this & also inform the chatroom addicts (you know who are).

"Our lives begin to end the day we become silent about things that matter" - Martin Luther King Jr

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Guest ChloeJane

Chatroom addicts???

 

What are they?????

 

Is there a cure?

 

If so let me know!

 

(Admits a little to being CAG addict) but while no know cure!

 

IM THERE!

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Jules i will never learn all that!!...think i should just be quiet in there...safest way!!

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PLEASE HELP OTHERS, WHEN YOU WIN YOUR CLAIM GIVE A LITTLE BACK

 

 

Nationwide **WON**- £3,880.00 14/03/07

 

Nationwide Claim 2 LBA sent 13/03/07

 

 

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LOl.................what makes you think i know now?...........

PLEASE HELP OTHERS, WHEN YOU WIN YOUR CLAIM GIVE A LITTLE BACK

 

 

Nationwide **WON**- £3,880.00 14/03/07

 

Nationwide Claim 2 LBA sent 13/03/07

 

 

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I personally love a laugh and a joke in 'chat' but unfortunately recently I have avoided going in because of certain users attitude etc.

I have always enjoyed popping in and helping the newbies etc but its so offputting/embarrassing when you are trying to help and all you can see on the screen is abuse etc.

Can someone please notify me when something has been sorted out and then I shall return !

And lets not forget there is always the off-topic room for people to muck about it anyway.

 

hmm me-think I might just pop in there to see how things are going anyway, and guide the naughty one's into the off-topic room.

 

darling

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... but its so offputting/embarrassing when you are trying to help and all you can see on the screen is abuse etc...

 

Copy it and report it to me.

 

They won't be doing it for long....

..

.

 

Opinions given herein are made informally by myself as a lay-person in good faith based on personal experience. For legal advice, you must always consult a registered and insured lawyer.

 

 

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Guest ChloeJane

Confesses...

 

Im an addict too!!

 

Darling you and I need to start the CAG chat addicts club - seeking a cure!

 

Soooo glad your back!

 

x

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