Gertrude vs Barclays

[Gertrude]

A friend of mine told me about this site and I would very much like to make use of it to claim back excessive bank charges although it does seem rather daunting.

 

I am not sure if I can do this myself.

[happyolddog]

Welcome Gertrude.

There are plenty on here willing to offer some help. Don't give in it's your money. Read other peoples stories in your bank forum and start a thread.

[Michael Browne]

Welcome.

 

I am not sure if I can do this myself.

You won't know until you try and your not alone here

 

First and foremost, before you start please have a thorough read of the FAQs. This is a must, no excuses. There’s a Step by Step guide here too. You should print these out to refer to later, so as to avoid having to ask basic questions.

 

You need to spend 2 or 3 days gradually getting your head round everything.. If you find a forum/thread/post of interest, save it in your Favourites, so as you can always find it easily. Here’s one to start with, which you should find useful later:

http://www.consumeractiongroup.co.uk/forum/welcome-our-forum/53241-cant-find-what-youre.html

 

There’s a lot to take in, but it’s time well spent and will ensure that you succeed in your claim without problems. Remember it’s not a race, don’t rush, just follow the guidelines one step at a time

 

This is a self-help forum and you must be prepared to put in the time and effort required. It’s your claim, your money and you cannot expect others to do all the work for you.

 

Then look at other threads in your bank’s forum, so as you know what you can expect to happen. At the top of each bank’s forum is a Successes forum where you can follow previous claims against your bank from start to finish.

 

When you feel confident that you understand the process and the various stages involved, start a new thread in your bank’s forum and post your progress and any questions there and you’ll get plenty of help. Always stick to one thread, so people can see what you’ve done so far and therefore can give you better advice.

 

The FAQ’s, Step by Step Guide and all the info to get you started is here:

http://www.consumeractiongroup.co.uk/forum/faqs-please-read-these/

 

Finally the Moderators and Site Helpers are having to spend far too much time dealing with unnecessary and avoidable errors in claims caused by impatience, ignorance or just plain laziness. If you don’t know what to do next, ask. If you don’t understand something, ask. It might be a dumb question, but it’s a lot easier to sort out than a dumb mistake.

 

Good luck

[rockyrockett]

Hi everyone, just joined too also look for help in reclaiming bank charges, that at the time put me into debt.:o

[happyolddog]

Hi everyone, just joined too also look for help in reclaiming bank charges, that at the time put me into debt.:o

 

Hi rockyrockett,

Please start in the welcome forum, not in others threads.

 

http://www.consumeractiongroup.co.uk/forum/welcome-our-forum/

 

Please read these;

[Gertrude]

I have just sent my LBA and I confirmed I would be sending a lConsumer Credit Act 1974 etter of complaint to the OFT. Is there a template letter anywhere I could use? I have been searching for a while with no luck

 

thanks Gertrude:confused:

[Gertrude]

I have sent my LBA stating that I will also be submitting a Consumer Credit Act 1974 complaint to the OFT upon the basis that they have failed to comply with the OFT's direction of 5th April 06 etc. Has anyone already done this and is there a template letter I could use. I had better send one now that I have said I would. Help would be much appreciated.

thanks

Gertrude

[texel]

what do you expect to acheive by complaining to the OFT about some whoever it is not complying with OFT's directions. If you have a complaint against a bank for unlawful charges. Then there are plenty of template letters on this site for you to copy. That is the way to go.

[Gertrude]

Thanks texel for your reply. As it was an option on the LBA letter I thought this was a sensible thing to do. I will do what you suggest

thanks again

Gertrude

[texel]

If I can be of furthe help just let me know. I have to quit now and go and feed lambs will probably not be back on the computer till the am Best of luck

[Gertrude]

:idea: Hi

 

I sent my claim force to the county court on 24/4/07

The court sent to Barclays on 25/4/07 and it will deemed to be served on 27/4/07

Barclays have until 11th may to reply.

 

Today 28/4 I received a letter from Barclays stating the usual garbage and offering me half of what I am claiming.

 

Do I have to bother to do a rejection letter accepting their offer as part payment or as it is so late in the day can I ignore it? They state that if they do not hear from me within 8 weeks they assume my complaint is resolved.

 

many thanks in advance

[Guest Mumofthreeboys]

You should reply. It shows that you have tried at every opportunity to settle your claim.

[Gertrude]

Thankyou Mumofthreeboys. I will do that

[Gertrude]

Hi

 

I have just chased up the court to see when my court date will be and the lady said I should put in a request for judgement. Please can someone tell me what this is. I tried looking for what this means but cant find. Any help gratefully received.

 

Gertrude

[why!!!!!!]

Hi

It means that you can enter judgement against the bank as they may have defaulted by way of not acknowledging your claim.

 

Take a look at this link to help you decide whether to enter for judgement or send a 7 day letter to them (just to give them a nudge) as sometimes entering judgement can delay your claim.

http://www.consumeractiongroup.co.uk/forum/faqs-please-read-these/25457-guide-reclaiming-bank-charges.html?garpg=13

hope it helps you

claire

[bbch60]

Hi - sorry to interrupt your thread but I had a similar question this morning and have filed my judgement, had I been given the advice that you have received from 'why!!!!!!' then I would certainly have sent them another letter. Just my luck - any assistance as to where I go from here would be greatly appreciated.

[Gertrude]

Thanks Claire

To be sure of what I am doing. I have had Acknowledgement of Service filed on 2/5/07, so there 28 days are up. I think the letter giving them another 7 days would be correct. Please could you confirm. Also if they paid up with this letter would I be able to get the interest and costs as well.

many thanks

Gertrude

[why!!!!!!]

hi,

What was the date that the claim was deemed issued as they have 28 days from the date of issue to enter a defence. It may not be a case of them paying up it may be that they enter a defence to your claim which would then be sent to you. Yes if they were to settle they would have to pay costs and interest up to the date of settlement.

claire

[Gertrude]

Hi Claire

The claim was issued on 24/4/07

Barclays had until 11/5/07 to reply

Barclays filed Acknowledgement of service on 2/5/07

Shall I send the letter?

thanks

Gertrude

[why!!!!!!]

Yes carry on and send the 7 day letter.

claire

[Gertrude]

Please could someone point me in the direction of a list of Barclays settled cases. I wish to add this to my court bundle. I found it once and cant find it again

many thanks

Gertrude

[Rooster-UK]

Hi Gertrude.

 

Click on the following link. It will take you to the Litigation Concluded forum. Follow the instructions on the page and you can define which bank claims to include in the list.

Having done that, just print it out.

 

http://www.consumeractiongroup.co.uk/index.php?option=com_content&task=view&id=138&Itemid=82

 

Please note that it uses a dot-matrix font for security reasons.

 

Regards, Rooster.

[Gertrude]

Thanks fpr such a quick reply, just what I needed

Gertrude

[Gertrude]

Trying to print out N244 form from CAG link and nothing happens. Also when printing out list of settled cases for Barclays, part way down the list, the date turns into a load of weird numbers which arn't dates at all. Any help greatly appreciated.

 

many thanks

Gertrude

[welshcakes]

Try http://www.hmcourts-service.gov.uk/courtfinder/forms/n244_0400.pdf