Jump to content


  • Tweets

  • Posts

    • Russia’s economy has been cut off from the global financial system - but it is still growing. Why?View the full article
    • Well done. Are you able to tell us more about how it went on the day please? HB
    • when mediation call they will ask the same 3 questions that are in their email you had to accept it going forward. simply state 'i do not have enough information from the claimant to make an informed decision upon mediation so i refuse. end of problem.  
    • Food prices, including a $40 chicken, has stoked fury and calls for big foreign supermarket chains to come to Canada.View the full article
    • Which Court have you received the claim from ? Civil National Business CEntre Name of the Claimant ? Lowell Portfolio i Ltd How many defendant's  joint or self ? Self   Date of issue –  15 Feb 2024 Particulars of Claim What is the claim for – the reason they have issued the claim?  The claim is for the sum of £922 due by the Defendant under and agreement regulated by the Consumer Credit Act 1974 for a Capital One account with an account reference of [number with 16 digits] The Defendant failed to maintain contractual payments required by the agreement and a Default Notice was served under s.87(1) of the Consumer Credit ACt 1974 which has not been complied with. The debt was legally assigned to the claimant on 16-06-23, notice of which has been given to the defendant. The claim includes statutory interest under S.69 of the County Courts Act 1984 at a rate of 8% per annum from the date of assignment to the date of the issue of these proceedings in the sum of £49.15 The Claimant claims the sum of £972 What is the total value of the claim? £1112 Have you received prior notice of a claim being issued pursuant to paragraph 3 of the PAPDC (Pre Action Protocol) ? I dont know the details of the PAPDC to know if it was pursuant to paragraph 3, but I did receive a Letter of Claim with a questionaire/form to fill. Have you changed your address since the time at which the debt referred to in the claim was allegedly incurred? No Is the claim for - a Bank Account (Overdraft) or credit card or loan or catalogue or mobile phone account? Credit Card When did you enter into the original agreement before or after April 2007 ? no Do you recall how you entered into the agreement...On line /In branch/By post ? Online Is the debt showing on your credit reference files (Experian/Equifax /Etc...) ? Yes Has the claim been issued by the original creditor or was the account assigned and it is the Debt purchaser who has issued the claim. Assigned/purchaser Were you aware the account had been assigned – did you receive a Notice of Assignment? I was aware, I'm not certain I received a 'Notice of Assignment' from Capital One but may have been informed the account had been sold without such a title on the letter? Did you receive a Default Notice from the original creditor? Yes Have you been receiving statutory notices headed “Notice of Sums in Arrears”  or " Notice of Arrears "– at least once a year ? Not since the debt purchase, and not from Capital One. Why did you cease payments? I can't remember - it was the tail end of the pandemic and I may not have had enough income to keep up payments - I am self-employed and work in the event industry - at that time. I also had a bank account that didn't allow direct debits and may have just forgotten payments and became annoyed at fines for late payments. What was the date of your last payment? Appears to be 20/4/2022 Was there a dispute with the original creditor that remains unresolved? No Did you communicate any financial problems to the original creditor and make any attempt to enter into a debt management plan? No Here is my Defence: Defence - 1. The Defendant contends that the particulars of claim are vague and generic in nature. The Defendant accordingly sets out its case below and relies on CPR r 16.5 (3) in relation to any particular allegation to which a specific response has not been made. 2. Paragraph 1 is noted. I have in the past had an agreement with Capital One but do not recognise this specific account number or recollect any outstanding debt and have therefore requested clarification by way of a CPR 31.14 and section 78 request.. 3. Paragraph 2 is denied. I am unaware of having been served with a Default Notice pursuant to the Consumer Credit Act 1974. 4. Paragraph 3 is denied. I am unaware of any legal assignment or Notice of Assignment pursuant to the Law and Property Act 1925 Section 136(1) 5. The Defendant has sent a request by way of a section 78 pursuant to the Consumer Credit Act 1974, for a copy of the agreement, the Claimant has yet to comply and remains in default of said request. 6. A further request has been made via CPR 31.14 to the Claimants solicitor, requesting disclosure of documents on which the Claimant is basing their claim. The Claimant has not complied and to date nothing has been received. 7. It is therefore not accepted with regards to the Defendant owing any monies to the Claimant and the Claimant is put to strict proof to: a) show how the Defendant has entered into an agreement and; b) show how the Claimant has reached the amount claimed for and; c) show the nature of the breach and evidence by way of a Default Notice pursuant to sec 88 CCA1974 d) show how the Claimant has the legal right, either under statute or equity to issue a claim 8. As per Civil Procedure 16.5 it is expected that the claimants prove the allegation that the money is owed 9. On the alternative, as the Claimant is an assignee of a debt, it is denied that the Claimant has the right to lay a claim due to contraventions of section 136 of the Law of Property Act and section 82A of the Consumer Credit Act 1974 10. By reasons of the facts and matters set out above, it is denied that the Claimant is entitled to the relief claimed or any relief. .................. Please note that I had to write a defence quite quickly as I hit the deadline. At the time of writing the defence, I hadn't been able to find correspondence from Capital One, but had since found default letter etc. I submitted CCA request and CPR 31.14. However, I didn't get any proof of postage or use registered post for the CPR (an oversight) but did with the CCA request. I received a pack which included a letter from Overdales, going over the defence I'd filed, as well as letters of Lowells and reprints of letters from Capital One. But I have no idea if this pack is in response to the CCA request or the CPR ! I would have expected two separate responses ... although I do know they are both the same company. Looking over the pack today, and looking through old emails .. I find some discrepancies in the Capital One default letters (notice of default and Claim of default). They are both dated *before* an email I have stating that a default can be avoided. The one single page of agreement sent (so not the full agreement) has a 16 digit number at the top in small print, next to 'Capital One' which corresponds to a number called 'PURN' printed at the top of each of the 10 pages of ins and outs of the account (they're not official statements, but a list of monthly goings) yet no mention anywhere on either of the account number. I cant really scan them at the moment - I can later tomorrow, but that will be after the mediation call I'm sure. I guess I may be on my own for this mediation ... I am not certain the CCA request has been satisfied .. or if the CPR has been . And then I appear to have evidence that the Default notices provided are fabricated ? Yet, I do have (elsewhere ... not at home) Default letters from Capital One I can check ..
  • Recommended Topics

  • Our picks

    • If you are buying a used car – you need to read this survival guide.
      • 1 reply
    • Hello,

      On 15/1/24 booked appointment with Big Motoring World (BMW) to view a mini on 17/1/24 at 8pm at their Enfield dealership.  

      Car was dirty and test drive was two circuits of roundabout on entry to the showroom.  Was p/x my car and rushed by sales exec and a manager into buying the mini and a 3yr warranty that night, sale all wrapped up by 10pm.  They strongly advised me taking warranty out on car that age (2017) and confirmed it was honoured at over 500 UK registered garages.

      The next day, 18/1/24 noticed amber engine warning light on dashboard , immediately phoned BMW aftercare team to ask for it to be investigated asap at nearest garage to me. After 15 mins on hold was told only their 5 service centres across the UK can deal with car issues with earliest date for inspection in March ! Said I’m not happy with that given what sales team advised or driving car. Told an amber warning light only advisory so to drive with caution and call back when light goes red.

      I’m not happy to do this, drive the car or with the after care experience (a sign of further stresses to come) so want a refund and to return the car asap.

      Please can you advise what I need to do today to get this done. 
       

      Many thanks 
      • 81 replies
    • Housing Association property flooding. https://www.consumeractiongroup.co.uk/topic/438641-housing-association-property-flooding/&do=findComment&comment=5124299
      • 161 replies
    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

      Please note that a recent case against UPS failed on exactly the same issue with the judge held that the Contracts (Rights of Third Parties) Act 1999 did not apply.

      We will be getting that transcript very soon. We will look at it and we will understand how the judge made such catastrophic mistakes. It was a very poor judgement.
      We will be recommending that people do include this adverse judgement in their bundle so that when they go to county court the judge will see both sides and see the arguments against this adverse judgement.
      Also, we will be to demonstrate to the judge that we are fair-minded and that we don't mind bringing everything to the attention of the judge even if it is against our own interests.
      This is good ethical practice.

      It would be very nice if the parcel delivery companies – including EVRi – practised this kind of thing as well.

       

      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
        • Like
  • Recommended Topics

delaying tactic?


style="text-align: center;">  

Thread Locked

because no one has posted on it for the last 6264 days.

If you need to add something to this thread then

 

Please click the "Report " link

 

at the bottom of one of the posts.

 

If you want to post a new story then

Please

Start your own new thread

That way you will attract more attention to your story and get more visitors and more help 

 

Thanks

Recommended Posts

I have recently had an offer (see thread Stitch vs RBS) and sent back my acceptance letter.

I emailed Sandy Watt to ask when I would receive the payment offered But he/she (?) says they have not received my signed letter of acceptance!! :evil:

 

I sent it on the 23rd March-just posted it with proof of delivery- because I could not afford to sent it recorded- I am so annoyed with myself for that! (then again, recorded is'nt a guarantee it will get to where its going either!)

 

Anyway I don't know if anyone else has noticed that the pre-addressed envelope they provide with the letter of offer, has a PO address, but the letter you actually sign has an address in Forthstone. I asked him/her which address I should use and was told the Forthstone one!

 

But, most dissapointed to be told the easter break means I may not get my refund for some time yet...

He/she did send another copy, which I will send today-RECORDED!

Link to post
Share on other sites

I have recently had an offer (see thread Stitch vs RBS) and sent back my acceptance letter.

I emailed Sandy Watt to ask when I would receive the payment offered But he/she (?) says they have not received my signed letter of acceptance!! :evil:

 

I sent it on the 23rd March-just posted it with proof of delivery- because I could not afford to sent it recorded- I am so annoyed with myself for that! (then again, recorded is'nt a guarantee it will get to where its going either!)

 

Anyway I don't know if anyone else has noticed that the pre-addressed envelope they provide with the letter of offer, has a PO address, but the letter you actually sign has an address in Forthstone. I asked him/her which address I should use and was told the Forthstone one!

 

But, most dissapointed to be told the easter break means I may not get my refund for some time yet...

He/she did send another copy, which I will send today-RECORDED!

 

Do you have a scanner? If so you could scan and email the letter back, along with the offer to post it if they want the original back?

If in doubt read the

FAQs

 

If still in doubt - ask!

Link to post
Share on other sites

Hi Advoc8,

 

...yes just aquired one a few days ago! I did send a scanned copy by email yesterday but Sandy Watt said he/she (does anyone know the gender!!?) could not open it.

 

I sent it to myself to check and it worked fine, so I don't know why it did'nt work their end...

I also asked if a scanned copy by email would be acceptable, but had no answer.

Link to post
Share on other sites

I believe sandy is a girl....

If my post has been useful, tip my scales and let me know

 

Always start with the User guide!

Stuck with RBS charges? Click here!!

 

RBS CA1 £2794 SETTLED!!! RBS CA2 £503 SETTLED!!! HBOS CC £498 SETTLED!!! Barclaycard £705 (with CCI) ONGOING!!! NATWEST CA ONGOING!!! LLOYDS CA x 2, CC, LOAN ONGOING!!! HFC LOAN ONGOING!!!

Link to post
Share on other sites

ahhh...thanks T4FF!

 

She just emailed to say she can't open attachments, due to a firewall.

I asked if I could send a fax, but that was a no...well looks like I have to rely on snail mail...

....note to everyone, check they have received your acceptance letter....and send it recorded signed for!!

Link to post
Share on other sites

Do you want the address? [email protected] ;)

 

Just one question... did they send any kind of leaflet in with your offer? The excuse at the moment is, they have letters galore to send out, but no leaflets, which they are "required" to send along with the offer. So things are on hold until these leaflets arrive.

 

I'm STILL not sure of Sandy's gender. :confused:

Link to post
Share on other sites

Hi Seahorse,

 

I had a leaflet with the first letter of offer, but not the second (the copy)which I received today.

I had read your post about them waiting for those leaflets and started to panic that my second letter might be put on hold!

 

T4FF kindly informed us Sandy is a girl!!

Link to post
Share on other sites

Yes!!

 

I can confirm *drum roll* Sandy is.......

 

 

 

a SHE!!!

 

Proof if required.......

If my post has been useful, tip my scales and let me know

 

Always start with the User guide!

Stuck with RBS charges? Click here!!

 

RBS CA1 £2794 SETTLED!!! RBS CA2 £503 SETTLED!!! HBOS CC £498 SETTLED!!! Barclaycard £705 (with CCI) ONGOING!!! NATWEST CA ONGOING!!! LLOYDS CA x 2, CC, LOAN ONGOING!!! HFC LOAN ONGOING!!!

Link to post
Share on other sites

HOORAH!!!! Now I can be a bit more formal and address my letter as Dear Ms. Watt, instead of Dear Sandy.

 

BUT. 1st March and Brian's offer is in the post, but I don't because they are waiting for leaflets???? Oh, dear. Complaint form off to the FOS tomorrow, I fear. :mad:

Link to post
Share on other sites

I sent an email to Sandy Watt yesterday, just confirming the above.

 

The thing is I had an auto reply saying she is on holiday until the 16th...

There was another contact email..Mr Douthwaite...now is it just me or does that sound a lot like..doth..as in do, and waite...as in.. well you get the idea!!

 

yee doth wait for your money!!:)

 

oh its not funny thought is it!!!

Link to post
Share on other sites

Just to update....

 

I had no reply to my email to Mark Douthwaite, ( I think I was spoiled by Sandy's quick response to the emails I sent last week!)

 

I emailed again today and asked for the refund to be in my account by Friday 13th, or I would proceed with my claim to court... I asked that he respond, and he did!-good man! ..just to say..

 

'I can confirm that your acceptance has been received and the refund will be processed as soon as possible'

 

Not what I wanted to hear...so looks like they are setting their own time scale...Well I have my LBA ready to go on Friday, no point in contacting them again, it does'nt seem to hurry them on, I feel.

 

Have you had your letter of offer yet Seahorse?

Link to post
Share on other sites

sitting on a boat?...hope its as nice as it sounds!!....

 

..sorry to hear you are STILL waiting for your letter ...if its any help, I have read mine and its going spare... heehee...maybe I could post it back to them for you!!! :D

Link to post
Share on other sites

Cold sea, some segulls for friends and some dolphin-friendly tuna sandwiches?

If my post has been useful, tip my scales and let me know

 

Always start with the User guide!

Stuck with RBS charges? Click here!!

 

RBS CA1 £2794 SETTLED!!! RBS CA2 £503 SETTLED!!! HBOS CC £498 SETTLED!!! Barclaycard £705 (with CCI) ONGOING!!! NATWEST CA ONGOING!!! LLOYDS CA x 2, CC, LOAN ONGOING!!! HFC LOAN ONGOING!!!

Link to post
Share on other sites

:) YESSSSSSSSSSSSSSS!!!:)

 

oh sorry for that!!-just checked my bank account online (for the 4th time today!) The money is in!!!!!!!!!

 

Wonder if my email did the trick??...or was it going in anyway?? Well who knows for sure..but its worth a try if anyone else is stuck in the system!!

 

hang in there Seahorse!

Link to post
Share on other sites

  • Recently Browsing   0 Caggers

    • No registered users viewing this page.

  • Have we helped you ...?


×
×
  • Create New...