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  1. @KingsParent thank you for sharing your experience. I also tried contacting the CEO but didn’t get very far. Do you mind sharing his contact details? kind regards
  2. no, haven’t received any correspondence as of yet. Still waiting on a court date but seems to be taking forever. Have noticed an increase in unhappy customers on here
  3. i am still waiting for a court date. Yes, they are also asking for payment although my daughter was denied access, etc. My ex-partner was responsible for making payments, they acknowledged this but unfortunately, I signed the dreaded contract. I was open and transparent about my financial situation and explained that I simply couldn't afford it , putting aside that I was also unhappy with the level of teaching, technical problems, and lack of communication
  4. sorry to hear about the passing of your husband. Despicable how this organisation works, they truly have no morals and only care about money. I am still waiting to be notified of my court date but will keep you updated and go from there. All the best
  5. Hi Leema316, sorry to hear you are also facing challenges. I am still waiting for a court date but will keep you posted. Looks like we need to set up a page for unhappy customers!! Regards Sophie
  6. Hi, just received this today. Is it normal procedure for them to transfer to court? As I couldn't make the mediation call? Thank you N271 - transfer to medway for allocation.pdf
  7. Good afternoon, I've just received this letter today 4th December 2023. It states in the letter that I have to reply no later than 4 days before the appointment. I am unable to make this date as I've picked up extra shifts at work and won't finish until 7 pm on this day. Should I not have received the letter sooner, can I argue this? Thank you in advance 2023-11-29 mediation app.pdf
  8. Apologies for the delay in replying. I spoke to the receptionist at Medway court on the18th August. He said that a letter had been posted in regard to it being moved over to moneyclaim. I still haven’t received anything
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