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    • It's normally that information is usually given how it is stored. I.E. if kept physical then physical copies get sent out. If kept digital then digital copies get sent out. It's the idea that the information you get back is exactly how they keep it and exactly how they hold your data. It's why you'll quite often see screenshots of CRM systems on SARs and such
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    • Your case shows the idiocy of employing a solicitor to do things you could easily do yourself. Had Countryside dealt with their own case they would have entered judgement on 4 June and there would have been no way back for you. But they thought they were clever by running to Rachael and Sean of BW Legal for a more "professional" (aye, right) service.  These dodgy solicitors can only make money on private parking cases by doing everything on the ultra cheap and certainly cant check the judgement date for every single separate case. Ho!  Ho!  Ho! Anyway, glad you got the defence filed OK. The next stage is that the central bulk court will send out a simple form called a Directions Questionnaire to you and to Countrywide which is part of the allocations process to your local court.  If you read this short thread you will see all the stages of the court process  https://www.consumeractiongroup.co.uk/topic/406892-highview-parking-anpr-pcn-claimform-urban-exchange-manchester-claim-dismissed/#comments
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    • Thanks Dx,    For some further information, the holiday was booked as a package holiday for 2. One of the 2 had to be changed, and changing costs £700 for a new flight as "tickets had been issued and they cant do a name change". I cant quite figure out how compensation works for things when it comes to package holidays.    From what I can tell  - The plane was due to land in Turks and Caicos to drop off passengers, something happened during descent, resulting in technical fault.  - The rest of the original flight from Turks & Caicos -> Montego Bay was cancelled  - A New flight was put on today, which was then delayed by 1.5hrs aswell  - Hotel was provided for the night after much hassle.  - 1.5 days, 2 evenings of holiday lost  If I understand correctly, since the original flight (LHR -> Turks -> Montego Bay) was cancelled, they are both entitled to a refund on that full flight? I can't quite work out if they are only entitled to a refund for the equivalent of Turks -> Montego Bay, or for the full LHR->Turks->Montego Bay, since it was issued as one ticket/all Virgin, and they should have arrived yesterday..?)  I can't work out how to get the cost of that compensation, or whether its a set figure, and how the loss of days of holiday is factored in   I am aware:  If you received less than 14 days’ notice of the cancellation, you are generally due compensation, awarded in pounds or euros depending on where your flight was due to depart from, according to the following scale: £220 / €250 for all flights of 1,500km or less (e.g. Glasgow to Amsterdam); £350 / €400 for all flights between 1,500km and 3,500km (e.g. East Midlands to Marrakech); £520 / €600 for all other flights (e.g. London to New York). Compensation will be reduced by 50% if the arrival time of the replacement flight doesn’t exceed the arrival time of the original flight by: two hours for flights of 1,500km or less; three hours for flights between 1,500km and 3,500km; four hours for all other flights. So I "think" its £520pp for the flight part as compensation (7500km)... but some sites say its a full refund for the flight... is it both?  Thanks,  Ryan  
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MacBoy Vs. Halifax and Hello To the Group!


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And it seems I've had my account downgraded to Classic again, too -

What's going on there? :lol:

  • 04/04/07 - £104 exit fee refund - Portman BS
  • Halifax Current a/c 20yr (closed) - in progress - all 20 years statements recovered!
  • Halifax Platinum Card 15 yr - Court Action Commenced - all 15 years statements recovered!
  • A&L Current a/c - You're next..

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COMPLAIN about the ANTI-CONSUMER way in which the OFT Test Case is being handled!

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And it seems I've had my account downgraded to Classic again, too -

What's going on there? :lol:

 

It's because our party thread got moved to the Beer Garden. LOL!

 

You got Miss Sixyears ThatIsALL?!!! What a bu***r. Don't be annoyed with yourself, at the end of the day you were trying to be seen to be as fair as possible. Now you just need to take those kid gloves off and deliver them a su***r punch. fighting0096.gif fighting0085.gif

 

Go get 'em MacBoy.

 

deedee x

My threads

deedee1310 v Abbey, deedee1310 v Capital One, deedee1310 v Halifax Plc, CapQuest CCJ, deedee1310 v Littlewoods & deedee1310 v Smile

If I have been of help in even the smallest way, please click the star and "add to my reputation" :p

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Cheers deedee... you made me feel so much better :hugs: :)

 

I'm hatching my secret masterplan as I type ;) Can't say much on here, but it seems HFX might just have dropped themselves right in it, in their letter to me today :D

  • 04/04/07 - £104 exit fee refund - Portman BS
  • Halifax Current a/c 20yr (closed) - in progress - all 20 years statements recovered!
  • Halifax Platinum Card 15 yr - Court Action Commenced - all 15 years statements recovered!
  • A&L Current a/c - You're next..

Write to your MP and

COMPLAIN about the ANTI-CONSUMER way in which the OFT Test Case is being handled!

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Ah! That's what a "Referral" means!

 

I thought I'd been reported to SSL for being naughty!

 

I have not a Scooby-Doo, Dusary! All I did was tell a few people about the site

 

 

When someone you have referred is joining, there is a question that asks who referred them to the site. Make sure that you tell them to put your CAG username e.g. MacBoy, Dusary, tilly49, deedee1310 etc etc.

 

I made a HUGE point of this when I sent my email round (entitled "My favourite Sites").

 

Hee hee :-D

 

deedee

My threads

deedee1310 v Abbey, deedee1310 v Capital One, deedee1310 v Halifax Plc, CapQuest CCJ, deedee1310 v Littlewoods & deedee1310 v Smile

If I have been of help in even the smallest way, please click the star and "add to my reputation" :p

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Oh mine were just casual mentions rather than hard recommendations that I knew definitely followed up by joining; but I'll remember that for the future deedee :D

 

 

So anyway... how come getting the thread moved reduced our post counts? Did things get out of hand while i was gone? :lol:

  • 04/04/07 - £104 exit fee refund - Portman BS
  • Halifax Current a/c 20yr (closed) - in progress - all 20 years statements recovered!
  • Halifax Platinum Card 15 yr - Court Action Commenced - all 15 years statements recovered!
  • A&L Current a/c - You're next..

Write to your MP and

COMPLAIN about the ANTI-CONSUMER way in which the OFT Test Case is being handled!

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Yep! Us girls hijacked the thread temporarily too.

 

The point of the Beer Garden is for all discussions unrelated to bank charges etc, which that thread was. In the Beer Garden any posts you make, do not count towards your account status. Hence your demotion.

 

It's all good. You only have another 50 odd posts to make and you will regain your "account privileges". Tee hee :)

 

deedee xx

My threads

deedee1310 v Abbey, deedee1310 v Capital One, deedee1310 v Halifax Plc, CapQuest CCJ, deedee1310 v Littlewoods & deedee1310 v Smile

If I have been of help in even the smallest way, please click the star and "add to my reputation" :p

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Well not to worry - I've cut up me gold card and am sporting my shiny new Provident Card in protest -like it?

 

I mean fine, put the thread in the Bear Garden, but deduct posts too? how baby-ish can they get? I really wonder about some of the moderators on here... :roll:

  • 04/04/07 - £104 exit fee refund - Portman BS
  • Halifax Current a/c 20yr (closed) - in progress - all 20 years statements recovered!
  • Halifax Platinum Card 15 yr - Court Action Commenced - all 15 years statements recovered!
  • A&L Current a/c - You're next..

Write to your MP and

COMPLAIN about the ANTI-CONSUMER way in which the OFT Test Case is being handled!

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Share on other sites

Cheers deedee... you made me feel so much better :hugs: :)

 

I'm hatching my secret masterplan as I type ;) Can't say much on here, but it seems HFX might just have dropped themselves right in it, in their letter to me today :D

 

Thanks MacBoy.

 

I love it when a plan comes together (sorry - couldn't resist the A-Team reference)! Knowing you, I'm sure it will be a stunner. :D

 

I've done some boxing myself today. CapQuest CCJ. Don't worry, I'm safely ensconced back in bed with my laptop!

 

deedee xx

My threads

deedee1310 v Abbey, deedee1310 v Capital One, deedee1310 v Halifax Plc, CapQuest CCJ, deedee1310 v Littlewoods & deedee1310 v Smile

If I have been of help in even the smallest way, please click the star and "add to my reputation" :p

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Well not to worry - I've cut up me gold card and am sporting my shiny new Provident Card in protest -like it?

 

I mean fine, put the thread in the Bear Garden, but deduct posts too? how baby-ish can they get? I really wonder about some of the moderators on here... :roll:

 

Now, now let's not get too shhSpecial about it. :p

My threads

deedee1310 v Abbey, deedee1310 v Capital One, deedee1310 v Halifax Plc, CapQuest CCJ, deedee1310 v Littlewoods & deedee1310 v Smile

If I have been of help in even the smallest way, please click the star and "add to my reputation" :p

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Hihihihi - nice delivery, deedee ;)

  • 04/04/07 - £104 exit fee refund - Portman BS
  • Halifax Current a/c 20yr (closed) - in progress - all 20 years statements recovered!
  • Halifax Platinum Card 15 yr - Court Action Commenced - all 15 years statements recovered!
  • A&L Current a/c - You're next..

Write to your MP and

COMPLAIN about the ANTI-CONSUMER way in which the OFT Test Case is being handled!

Link to post
Share on other sites

Update

Tuesday 17th July 2007

 

a) Received acknowledgement of complaint from Information Commissioner's Office.

 

b) Received fob-off letter from Royal Mail apologising for 'failing to deliver' my initial S.A.R - (Subject Access Request) - but assuming, since they neither failed to obtain the signature I paid for, and that since HFX had not responded to their letter, that they 'must have delivered it'; that the matter is closed unless I indicate otherwise. I indicated otherwise.

 

You really couldn't make this stuff up, could you? :roll: It's now escalated and I'm going for compo.

  • 04/04/07 - £104 exit fee refund - Portman BS
  • Halifax Current a/c 20yr (closed) - in progress - all 20 years statements recovered!
  • Halifax Platinum Card 15 yr - Court Action Commenced - all 15 years statements recovered!
  • A&L Current a/c - You're next..

Write to your MP and

COMPLAIN about the ANTI-CONSUMER way in which the OFT Test Case is being handled!

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You really couldn't make this stuff up, could you? :roll: It's now escalated and I'm going for compo.

 

That's why certain people (:p :p :p ) are referring to my thread as a *soap opera*.

 

What soap do you use, MacBoy?

 

Noticed my avatar, have you?

Dummie's Guide to CAG: http://www.consumeractiongroup.co.uk/forum/welcome-consumer-forums/107001-how-do-i-dummies.html

Me v BofS: Charges: £13,048.10 #2a/c Statements from 08/01/01 received. Charges:£5,156.39 Information Commissioner's Office informed June 12th who wrote to BoS, June 22nd for non-compliance. #1a/c: passed to BoS Senior Review Team. Discovered 2 further a/cs, and 3 Loan accounts. "Goodwill offer" of £7,424.23 06/07/07. Accepted (partial repayment). 20/07/07 Top-up payments of £2,558.10 & £1,154.00

£11,136.33 paid back thus far.

New claim issued: 9/07/2007 for 3rd account: £500+ PRESSING ON!

Don't forget - when you win - a donation to CAG would be welcome!

If anything I've said has remotely been of any assistance, then please tip my scales!

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Agreed!

 

 

I didn't notice that!!!!

 

Really?

 

 

I don't think I've been deducted brownie points!

Dummie's Guide to CAG: http://www.consumeractiongroup.co.uk/forum/welcome-consumer-forums/107001-how-do-i-dummies.html

Me v BofS: Charges: £13,048.10 #2a/c Statements from 08/01/01 received. Charges:£5,156.39 Information Commissioner's Office informed June 12th who wrote to BoS, June 22nd for non-compliance. #1a/c: passed to BoS Senior Review Team. Discovered 2 further a/cs, and 3 Loan accounts. "Goodwill offer" of £7,424.23 06/07/07. Accepted (partial repayment). 20/07/07 Top-up payments of £2,558.10 & £1,154.00

£11,136.33 paid back thus far.

New claim issued: 9/07/2007 for 3rd account: £500+ PRESSING ON!

Don't forget - when you win - a donation to CAG would be welcome!

If anything I've said has remotely been of any assistance, then please tip my scales!

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Hey Dusary :D Nice to see you around again!

 

I don't think I've been deducted brownie points!
I haven't been deducted brownie points, but was docked 60 posts or so, taking me back to Classic Account level (hence my Provident Credit Visa card avatar, in 'protest' ;) )

 

Love your avatar, btw... Doctors bag full of instruments next? :p

 

And who's saying your thread is a soap opera? And when's the omnibus edition? :D

 

Seriously though, there appear to be one or two in the forum who have no life; or who lack much power or influence in real life - so they try to 'wield' it in here :roll:

  • 04/04/07 - £104 exit fee refund - Portman BS
  • Halifax Current a/c 20yr (closed) - in progress - all 20 years statements recovered!
  • Halifax Platinum Card 15 yr - Court Action Commenced - all 15 years statements recovered!
  • A&L Current a/c - You're next..

Write to your MP and

COMPLAIN about the ANTI-CONSUMER way in which the OFT Test Case is being handled!

Link to post
Share on other sites

 

I don't think I've been deducted brownie points!

 

Dusary you've got so many now would you really notice? LOL! :p

 

deedee xx

My threads

deedee1310 v Abbey, deedee1310 v Capital One, deedee1310 v Halifax Plc, CapQuest CCJ, deedee1310 v Littlewoods & deedee1310 v Smile

If I have been of help in even the smallest way, please click the star and "add to my reputation" :p

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And speaking of lighthouses, by way of a quiet interlude here's a shot I took at The Needles on the IOW this time last year... enjoy :D

 

needles.jpg

  • 04/04/07 - £104 exit fee refund - Portman BS
  • Halifax Current a/c 20yr (closed) - in progress - all 20 years statements recovered!
  • Halifax Platinum Card 15 yr - Court Action Commenced - all 15 years statements recovered!
  • A&L Current a/c - You're next..

Write to your MP and

COMPLAIN about the ANTI-CONSUMER way in which the OFT Test Case is being handled!

Link to post
Share on other sites

I didn't notice that!!!!

 

Really?

 

 

I don't think I've been deducted brownie points!

 

And speaking of lighthouses, by way of a quiet interlude here's a shot I took at The Needles on the IOW this time last year... enjoy :D

 

needles.jpg

 

 

Gosh how pretty. It looks so serene. I've never been to IOW. No - those ubiquitous school trips never took me to that destination. I hear it's lovely! :D

 

deedee

My threads

deedee1310 v Abbey, deedee1310 v Capital One, deedee1310 v Halifax Plc, CapQuest CCJ, deedee1310 v Littlewoods & deedee1310 v Smile

If I have been of help in even the smallest way, please click the star and "add to my reputation" :p

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I had never been properly either, deedee, until I spent a few days there in that glorious heatwave that was forever last summer(!)

 

Really opened my eyes - stunning place. If people like my piccies I'll make an occasional series ;)

  • Haha 1
  • 04/04/07 - £104 exit fee refund - Portman BS
  • Halifax Current a/c 20yr (closed) - in progress - all 20 years statements recovered!
  • Halifax Platinum Card 15 yr - Court Action Commenced - all 15 years statements recovered!
  • A&L Current a/c - You're next..

Write to your MP and

COMPLAIN about the ANTI-CONSUMER way in which the OFT Test Case is being handled!

Link to post
Share on other sites

Thanks! Me too, Money.. it's come to something when I'm having to show my photographs from 2006 to remind people of what the sun looks like :lol:

  • 04/04/07 - £104 exit fee refund - Portman BS
  • Halifax Current a/c 20yr (closed) - in progress - all 20 years statements recovered!
  • Halifax Platinum Card 15 yr - Court Action Commenced - all 15 years statements recovered!
  • A&L Current a/c - You're next..

Write to your MP and

COMPLAIN about the ANTI-CONSUMER way in which the OFT Test Case is being handled!

Link to post
Share on other sites

Thanks! Me too, Money.. it's come to something when I'm having to show my photographs from 2006 to remind people of what the sun looks like :lol:

 

Ain't that the truth! I hope the weather improves soon. Maybe I should take a trip to the Wight in the near future. ;)

My threads

deedee1310 v Abbey, deedee1310 v Capital One, deedee1310 v Halifax Plc, CapQuest CCJ, deedee1310 v Littlewoods & deedee1310 v Smile

If I have been of help in even the smallest way, please click the star and "add to my reputation" :p

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