Has any one had to wait the max for their refund?

[roryroo]

Hi all, has any one had to wait the full 14 working days for their refund into their a/c they received my signed acceptance on the 1st and i'm still waiting i am reading that others are getting theirs back within days i have been phoning but to no avail maybe i'm just not lucky enough they maybe realise i have no patience!!

[hedgehog0045]

I have been waiting 8 days now. If they havent paid out by next monday I am filing the court claim

[jmuggali]

I'm on day 12 phoned, then phoned again, then phoned again, think they are doing it just to pee me off, my claim was just over £5k

[leon_heller]

I didn't get mine for two months, they had closed the file without making the payment. It took four phone calls over two days to get them to sort it out, I then got the money the next day.

 

Leon

[MR2Phil]

I got half of my £2500 within a day, but still waiting on the other half. Mine was settled on 8th, so still a little way to go.

[noodledoodle]

I got the £1694 on the day we phoned up to haggle. We were on the phone haggling and it went in the account. Still awaiting the rest.

[vinterskugge]

Sent my form back on the 2nd March, still waiting on the money.

[hedgehog0045]

Someone on here phoned and got told the stage at which the payment was at. Every time I phone they just say '14 days' .

 

Is there a number to call that will give me more info?

[roryroo]

Hi hedgehog, i phoned the guy whose name was on my settlement offer he gave me another number i'm BOS but halifax are doing all the dealings. on the 13th i was yet again told the 14 work days blah, phoned again today and was told that it will be marked as urgent and i'll get money today about time !!

[hedgehog0045]

I tried the person on my setlement letter only to be told they are not in that dept any more. I got the 14 day response again this morning.

 

I just can't figure out how it takes 14 working days to sign a piece of paper and press a few buttons....

[jmuggali]

I tried the person on my setlement letter only to be told they are not in that dept any more. I got the 14 day response again this morning.

 

I just can't figure out how it takes 14 working days to sign a piece of paper and press a few buttons....

 

 

I agree, though I did speak to a lady yesterday who passed my complaint on, got a call this morning and within the hour my money was in my account, today was the 13th day. Must be just the luck of the draw as there is no other reason.

[hedgehog0045]

Its day 10 today so maybe I should wait until tuesday. Still, it would be nice to have it for this week-end.

[vinterskugge]

14 days is up today, still no money. I phoned the bank and they said it's still possible it can go in any time today. I told them that "possible" isn't good enough and that I'd resume the court claim if they didn't have the money in my account by the end of the day. They told me they'd get on it.

[hedgehog0045]

My 14 days expired yesterday but I go told within 48 hours. That was yesterday afternoon. Nothing in this morning but I do believe they can pay it in anytime during the day and not just at the 3pm and 2am update times. I just keep checking each hour

[vinterskugge]

I've still not received any money as of 4pm on the 14th day. Any idea what I should do? I was expecting to receive it today and don't have enough cash to get me through the weekend if I don't.

[hidden_angel]

makes you wonder if you are on the system in a que waiting for refund why some get it before people that have been waiting longer , i was waiting for 2 amounts for 2 accounts , the deadline is up next thursday yet i got 1 of the payment today and not the other ? yet the guy told me on the phone they were both put in through together , work that out ? he said even though it dont seem right he cant chase it untill next thursday , they sure like to use the deadlines when it suits them