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    • I contacted Sanctury housing in August 2023 after informing them my father in law who had Dementia had moved into a Nursing home December 2022. We kept the flat for 8 months until such a time we could accomodate some of his furniture that my wife wanted to keep. I contacted them in August 2023 to let them know the situation by email as I was the named person that could speak on his behalf. I informed them that we had left it to late for POT and were seeing a solicitor for Deputyship of his financies. I asked them what information would they need in order to give notice on the flat and we could provide details of his condition and nursing home. This went ignored I left it a month and then called them October 2023. I was promised a call back from a manager over the next few days. This never happened and it was end of November when I contacted them again and they had no record of me calling them. I explained the email and again I was told the local manager to the area would call me. This never happened and I ended up emailing them in January 2024 with a copy of the email from August. Again this went ignored and I had explained to them that we couldn't just go to the bank and stop the DD as we had tried. This email again went ignored. I then had a letter written to our home address in February asking us to get in contact with them (local manager) as they were concerend nobody was living in the flat. He had an email address so I copied in the last 2 emails to say I had been trying to give notice since August 2023. I also stated that I would like the rent that was paid from August 2023 refunded back to his account as I had officially tried to give notice then and it went ignored. He replied to us about wanting to look at the flat then notice could be given once he had contacted the nursing home to confirm he was actually living there now. Notice was giving for the 22 March 2024 and this would be when rent would stop and no further payment would be taken by this point. The fact I asked to be back dated went ignored. I have since noticed on 2 banks statement for April and May that they are still taking Rent payments of £501 from his bank. Further to this which seems very strange. He was with Eon Next for his utility bill again we were having problems getting this stopped as they needed a named person on his account which there wasn't one despite me managing his online account for him. I didn't check the email address that often that I used to set it up and went to check as noticed the credit he had built up with not living there was all getting refunded in February. The email said £600 would be refunded to his account with a (sorry you are leaving us message) but how can he leave as nobody but himself had access to speak with them. I also noticed the lady in the flat above him had a letter from her bank sent to his address with his address details but his name which was dated 4th March well before we had given notice and it said (thank you for giving us your new address details) we have set all this up for your account.   So Sanctuary housing must have been aware he wasn't living there from the ignored emails for the lady above to start changing address details to move into his flat before the housing manager had even got in contact to ask if anyone was living there. What I basically want to know his do we have any legal standing to claim the rent back from when I first contacted them in August 2023? There is roughly £3000 to come back  
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    • i see you are posting this all over the internet too. here you say it was returned by the safety camera dept UK, Wales Returned NIP Nov23 - Heard Nothing - Now It's been returned as refused and have SJPN Form. Help please? WWW.FTLA.UK UK, Wales Returned NIP Nov23 - Heard Nothing - Now It's been returned as refused and have SJPN Form. Help please?  
    • I see what you mean. I will wait till the 8 weeks is up and then take it up with FOS. Before I do will be on with some more details on the SAR. Thank you once again. 
    • Tagging @stu007 who's great with this. You should have at least 2 months notice with a Section 21 notice (Which Form 6A is used) For now, scan, redact and upload anything you think will be useful    
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Advice Re Renewing Contract Please


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Hi

 

I moved into a rented house last October, the contract was for six months, but both the letting agent and landlord (owner of the house) stated verbally that the let would be renewable.

 

I had to pay six months rent in advance, plus deposit because my credit rating had been ruined by the banks who I have been in dispute with over charges.

 

Now to the crux of my question...my contract is for six months with a two month notice. The 6 months is up on April 12 but to date I have not been sent a new contract to renew. Where do I stand legally with my rented house, I want to renew for another six months, but time is running out and there is just one month left now!

Will I have to move out on the 12 April which is the date that the 6 month tenancy is up?

I have not been given notice and I have not been offered a new contact.

 

Incidentally the house is not being managed by the letting agent who is holding my deposit.

 

Please advise me as to my rights, I am not very up on house rental.

 

Thanx

AC

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They may not renew but let it roll onto a statutory periodic tenancy, which means they could then give you 2 months notice to quit at any time.

But if they do ask you to sign an extension they may ask for a renewal fee.

Sounds to me like you should hear soon but my guess is the landlord is happy for you to stay on.

Either way i dont think you have anything to worry about

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It's funny how in life there is someone in the exact same position as you are somewhere in the world. This is the letter I sent to our letting agency recently.

 

XXX Property Management

05th February 2007

 

Dear XXXXXXX,

 

RE: Our Address

Our current lease agreement is due to expire on the 23rd March 2007. We would like to confirm our intention to continue leasing this property. Could you please clarify the position of our landlord regarding this matter. Ideally we would like an extension for at least a further 12 month period.

Furthermore, we have paid a deposit equivalent to six months rent at the start of our contract. We have over the period of our agreement to date not been late with or missed any rental payments. We have also maintained the property to the required standards. We would therefore request to be released of our current deposit obligation to reflect the standard deposit required under normal circumstances and rental agreement.

We trust you will negotiate our request with our landlord and advise us accordingly.

Yours Sincerely,

 

US

 

The outcome of the letter is we have now signed a new lease for 12 months and we have been released from our 6 months deposit. As our landlord has spent or used the nice 4K deposit, we do not have to pay rent until August 23rd this year, as they are unable to refund it immediately.

Lloyds TSB (C.Acc) **WON - Fully Settled**

NatWest - £1367.96 - N1 Filed - AQ Compl

Lloyds TSB - Select Loan PPI - £4629.52 - N1 Filed - Settlement rejected

Lloyds TSB Credit Card - £373.48 - N1 Filed

MBNA Credit Card - £791.52 - N1 Filed

Capital One - £746.67 - N1 Filed -** Settlement awaited **

Halifax Credit Card - £836.12 - N1 Filed

Paragon Personal Finance - S.A.R 15/12/2006

Littlewoods - £834.43 - N1 Filed

Barclaycard - £1145.00 - N1 Filed

My Wife:

Natwest Current Account - £1197.98 - N1 Filed at Court

Capital One - £1150.94 - N1 Filed - **Settlement offer rejected **

Littlewoods - £1405.48 - N1 Filed

8-) PROUD TO BE DEALING WITH MY DEBTS! 8-)

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Thanks cillitbanger and...

martin for your advice, I will use your suggested letter after amending it to suit my own situation.

My position is slightly different to yours, as the letting agent is holding my deposit, which is 2 X monthly rental but because the agent is not managing the property I have to deal with the landlord.

I paid the landlord 6 months rent up front last october and now my contract is due to run out next month April and there is a 2 month notice written into the tenancy agreement.

As previously stated I have not been contacted by either the landlord or letting agent regarding renewing the tenancy, neither have I been given notice...quite unsatisfactory really as the situation makes me feel uneasy and unsettled, plus I am hoping that they will not insist on another six months rental in advance.

 

Anyhow, I'm glad marting that your situation worked out for you.

 

AC

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AC - Good Luck. Am holding thumbs for you.

Keep us posted on the outcome.

Lloyds TSB (C.Acc) **WON - Fully Settled**

NatWest - £1367.96 - N1 Filed - AQ Compl

Lloyds TSB - Select Loan PPI - £4629.52 - N1 Filed - Settlement rejected

Lloyds TSB Credit Card - £373.48 - N1 Filed

MBNA Credit Card - £791.52 - N1 Filed

Capital One - £746.67 - N1 Filed -** Settlement awaited **

Halifax Credit Card - £836.12 - N1 Filed

Paragon Personal Finance - S.A.R 15/12/2006

Littlewoods - £834.43 - N1 Filed

Barclaycard - £1145.00 - N1 Filed

My Wife:

Natwest Current Account - £1197.98 - N1 Filed at Court

Capital One - £1150.94 - N1 Filed - **Settlement offer rejected **

Littlewoods - £1405.48 - N1 Filed

8-) PROUD TO BE DEALING WITH MY DEBTS! 8-)

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  • 4 weeks later...

Hi Guys-

 

I have now sent 4 letters with 14 days in between each-

2 letters to the letting agent and...

2 letters to the landlord.

 

My AST contract expires next wednesday 11 April and it has not been renewed!

 

Landlord is not using letting agent anymore although they hold the deposit.

Letting agent has written to landlord but their letters have been ignored by landlord.

 

The only communication that I have received is from the landlord, which reads as follows-

 

"Thank you for your letters of 8 and 15 March.

 

I confirm that we are happy to renew. The length of renewal would be for six months with an understanding that it will be renewed for a further six months.

I will send you a new agreement at the weekend (Landlord did not send the agreement and that was two weeks ago)

I will come over to the house so that we can exchange the copies. (landlord did not come) I am advised that I should go through the formality of an inspection".

 

Landlord has not visited the house, no contract, no exchange of copies!?

 

Of course this is all very unsettling, as after wednesday 11 April I will not have an contract because it expires.

 

Please advise and...could the above letter be taken as a kind of contract?

it says that the landlord is happy to renew, but has not.

 

Love AC

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Dear AC; option 1- landlord doesn't come, contract doesn't arrive- your tenancy, as of 12.04 will be a periodic tenancy, which is neither much worse or much better then assured shorthold- although you are never certain for how long you can stay as the term is not defined. However, there would some strenght in an argument that AST was created due to landlord's letter.

Option 2: landlord comes, contracts are exchanged, landlord offers tenant a new agreement.

The replacement tenancy can either be:-

a new fixed term. Your security of tenure will then be the same as with the original agreement, so you do not necessarily have to move out when it ends; or

a new periodic tenancy. If you are an assured shorthold tenant now, the landlord will then have a right to gain possession of the property at any time provided he has given two months' notice.

[sIGPIC][/sIGPIC]

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Thanks for your response and advice Joa!

 

I have still not heard a thing from the landlord, with exception to the above stated letter...all is earily silent?

 

My contract that expires on Wednesday 11 April 2007 does actually have a two months notice from either party written into it. However, when I took the house I was advised that it would be available for 2-3 years but it now appears that unless my assured shorthold tenancy contract is renewed, I will go onto a rolling or periodic tenancy.

Meaning that I could be given two months notice at any time!?

This is of course not acceptable and extremely unsettling.

Nobody could live like that:(

 

I do hope that the landlord keeps to the word of his letter in that "We are happy to renew"

 

The clock is ticking and I am sorely tempted to look elsewhere for a more secure home but I am afraid of jumping the gun-

The thought of moving again after only 6 months horrifies me.

 

AC

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Hi Guys this is an update-

 

Still nothing from my landlord re my AST contract renewal which expired yesterday...landlord has gone deathly quiet???

 

All that I have is the following letter which was written to me 20 March 2007-

 

"Thank you for your letters of 8 and 15 March.

 

I confirm that we are happy to renew. The length of renewal would be for six months with an understanding that it will be renewed for a further six months.

I will send you a new agreement at the weekend (Landlord did not send the agreement and that was two weeks ago)

I will come over to the house so that we can exchange the copies. (landlord did not come) I am advised that I should go through the formality of an inspection".

 

Landlord has not visited the house, no contract, no exchange of copies but I do have the above letter...could it be legally argued that the letter could be taken as a kind of contract?

 

I am also now somewhat nervous regarding my deposit which was paid out 6 months ago, prior to the new rules re deposits. The deposit was factually paid to the letting agent as stakeholder. However, the landlord is not using the agents services now.

 

AC

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Hi AC, what a nuisance :(

With regards to your deposit, as blazing-badger said in another post: "According to Directgov the TDS will apply:

Replacement tenancy - i.e. a new AST is created between the same landlord and tenant for the same property on substantially the same basis, – TDP will apply to the initial deposit that was paid prior to 6 April 2007."

 

As for the kind of contract that you have now, I would call your local housing advice provider Shelter: Advice services directory and get their opinion/

 

In my opinion you have AST, not periodic tenancy, as the landlord clearly ha an intention to renew your current AST and you accepted it.

 

Any other coments?

[sIGPIC][/sIGPIC]

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Thanks Joa, I really appreciate you helpful advice and support.

 

I will contact Shelter as you suggested tomorrow regarding my position and thereby obtain their view.

 

The only other comment that I can make is that I have set up a standing order to ensure that the next 6 months rental is paid, the first of which has already gone into the landlords bank account.

 

I never realised that renting a property could cause such stress & worry...it really should be just plain sailing. Clearly, after reading some of the other posts and my own experience shows that renting is a minefiled!

 

After I have obtained advice from shelter, I will post their opinion.

 

Love

AC

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AC- ask also if the new tenancy is valid because the old one has not finished properly. If the old tenancy was periodic (as it seems) it still should have been terminated somehow. Unfortunately I am not at work so cannot ask our resident legal eagle and I am only an educated parrot meself :D

(but don't worry, all my previous advice was correct because I only post stuff if I am 100% sure :lol: )

[sIGPIC][/sIGPIC]

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I will because as you say the old 6 months tenancy has not finished properly...meaning that I have not been given the statutory 2 months notice and yet I have not been provided with a renewal contract, just a letter stating that the landlord is happy to renew. However, as previously stated I have set up a standing order for the rental, of which the first month has been accepted (not returned)

 

Quite a peculiar situation!

 

Anyhow, will advise after my phone call to shelter tomorrow.

 

Love AC

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