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    • when mediation call they will ask the same 3 questions that are in their email you had to accept it going forward. simply state 'i do not have enough information from the claimant to make an informed decision upon mediation so i refuse. end of problem.  
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    • Which Court have you received the claim from ? Civil National Business CEntre Name of the Claimant ? Lowell Portfolio i Ltd How many defendant's  joint or self ? Self   Date of issue –  15 Feb 2024 Particulars of Claim What is the claim for – the reason they have issued the claim?  The claim is for the sum of £922 due by the Defendant under and agreement regulated by the Consumer Credit Act 1974 for a Capital One account with an account reference of [number with 16 digits] The Defendant failed to maintain contractual payments required by the agreement and a Default Notice was served under s.87(1) of the Consumer Credit ACt 1974 which has not been complied with. The debt was legally assigned to the claimant on 16-06-23, notice of which has been given to the defendant. The claim includes statutory interest under S.69 of the County Courts Act 1984 at a rate of 8% per annum from the date of assignment to the date of the issue of these proceedings in the sum of £49.15 The Claimant claims the sum of £972 What is the total value of the claim? £1112 Have you received prior notice of a claim being issued pursuant to paragraph 3 of the PAPDC (Pre Action Protocol) ? I dont know the details of the PAPDC to know if it was pursuant to paragraph 3, but I did receive a Letter of Claim with a questionaire/form to fill. Have you changed your address since the time at which the debt referred to in the claim was allegedly incurred? No Is the claim for - a Bank Account (Overdraft) or credit card or loan or catalogue or mobile phone account? Credit Card When did you enter into the original agreement before or after April 2007 ? no Do you recall how you entered into the agreement...On line /In branch/By post ? Online Is the debt showing on your credit reference files (Experian/Equifax /Etc...) ? Yes Has the claim been issued by the original creditor or was the account assigned and it is the Debt purchaser who has issued the claim. Assigned/purchaser Were you aware the account had been assigned – did you receive a Notice of Assignment? I was aware, I'm not certain I received a 'Notice of Assignment' from Capital One but may have been informed the account had been sold without such a title on the letter? Did you receive a Default Notice from the original creditor? Yes Have you been receiving statutory notices headed “Notice of Sums in Arrears”  or " Notice of Arrears "– at least once a year ? Not since the debt purchase, and not from Capital One. Why did you cease payments? I can't remember - it was the tail end of the pandemic and I may not have had enough income to keep up payments - I am self-employed and work in the event industry - at that time. I also had a bank account that didn't allow direct debits and may have just forgotten payments and became annoyed at fines for late payments. What was the date of your last payment? Appears to be 20/4/2022 Was there a dispute with the original creditor that remains unresolved? No Did you communicate any financial problems to the original creditor and make any attempt to enter into a debt management plan? No Here is my Defence: Defence - 1. The Defendant contends that the particulars of claim are vague and generic in nature. The Defendant accordingly sets out its case below and relies on CPR r 16.5 (3) in relation to any particular allegation to which a specific response has not been made. 2. Paragraph 1 is noted. I have in the past had an agreement with Capital One but do not recognise this specific account number or recollect any outstanding debt and have therefore requested clarification by way of a CPR 31.14 and section 78 request.. 3. Paragraph 2 is denied. I am unaware of having been served with a Default Notice pursuant to the Consumer Credit Act 1974. 4. Paragraph 3 is denied. I am unaware of any legal assignment or Notice of Assignment pursuant to the Law and Property Act 1925 Section 136(1) 5. The Defendant has sent a request by way of a section 78 pursuant to the Consumer Credit Act 1974, for a copy of the agreement, the Claimant has yet to comply and remains in default of said request. 6. A further request has been made via CPR 31.14 to the Claimants solicitor, requesting disclosure of documents on which the Claimant is basing their claim. The Claimant has not complied and to date nothing has been received. 7. It is therefore not accepted with regards to the Defendant owing any monies to the Claimant and the Claimant is put to strict proof to: a) show how the Defendant has entered into an agreement and; b) show how the Claimant has reached the amount claimed for and; c) show the nature of the breach and evidence by way of a Default Notice pursuant to sec 88 CCA1974 d) show how the Claimant has the legal right, either under statute or equity to issue a claim 8. As per Civil Procedure 16.5 it is expected that the claimants prove the allegation that the money is owed 9. On the alternative, as the Claimant is an assignee of a debt, it is denied that the Claimant has the right to lay a claim due to contraventions of section 136 of the Law of Property Act and section 82A of the Consumer Credit Act 1974 10. By reasons of the facts and matters set out above, it is denied that the Claimant is entitled to the relief claimed or any relief. .................. Please note that I had to write a defence quite quickly as I hit the deadline. At the time of writing the defence, I hadn't been able to find correspondence from Capital One, but had since found default letter etc. I submitted CCA request and CPR 31.14. However, I didn't get any proof of postage or use registered post for the CPR (an oversight) but did with the CCA request. I received a pack which included a letter from Overdales, going over the defence I'd filed, as well as letters of Lowells and reprints of letters from Capital One. But I have no idea if this pack is in response to the CCA request or the CPR ! I would have expected two separate responses ... although I do know they are both the same company. Looking over the pack today, and looking through old emails .. I find some discrepancies in the Capital One default letters (notice of default and Claim of default). They are both dated *before* an email I have stating that a default can be avoided. The one single page of agreement sent (so not the full agreement) has a 16 digit number at the top in small print, next to 'Capital One' which corresponds to a number called 'PURN' printed at the top of each of the 10 pages of ins and outs of the account (they're not official statements, but a list of monthly goings) yet no mention anywhere on either of the account number. I cant really scan them at the moment - I can later tomorrow, but that will be after the mediation call I'm sure. I guess I may be on my own for this mediation ... I am not certain the CCA request has been satisfied .. or if the CPR has been . And then I appear to have evidence that the Default notices provided are fabricated ? Yet, I do have (elsewhere ... not at home) Default letters from Capital One I can check ..
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UKPC parking invoice - tesco Faraday retail park,Coatbank Street, Coatbridge. ML5 3SQ scotland


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I sent off a letter of appeal to contest the fine, as in my view, the responsibility for ensuring the signage was clearly visible to the car park users, lies with the parking contractors and not the drivers.

I got a letter from UKPC saying in effect that the appeal had been rejected, and a week later another letter saying that I now have to pay the full amount of £70 or else....

 

WHAT, UKPC rejected your appeal? I am in a total state of shock:eek:

Please remember our troops, fighting and dying in our name. God protect them.

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After only one week since the last Rossendales Collect letter, we have received a second:-

 

"Client: Uk Parking Control Limited - Churchill Recovery Debt

 

Dear ....

You have failed to respond to our previous letter. This may result in either legal action being commenced against you or a visit from a doorstep collector. If legal action were to be taken, your debt would increase in respect of court fees and legal costs.

 

TO PREVENT THIS MATTER PROCEEDING TO COURT YOU SHOULD MAKE PAYMENT IN FULL NOW

If we do not hear from you within 7 days from the postmark on this letter, collection procedures will continue.

 

CALL 0845 644 4499 (Local Rate)

 

Yours sincerely

Paul Lee

Collections Department"

 

This is new to me, how did Churchill Recovery Debt become involved? And who are they? And do we care??

I assume their 'collection procedures' are to continue letter writing, LOL

Paul Lee is mentioned in this letter, whereas the previous one from them was from Sue Bridge in the Legal Department.

More info next week for you I guess.....

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its just the usual paper. Churchill do it for a percentage in on the basis that some people will believe or be scared of the rubbish they send.

I just googled Churchill Recovery and visited the website. Would you believe it... right at the top is a login for Rossendales! I doubt whether they get a percentage, I suspect it's just another front for the same people.

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Here's the latest wheeze folks, I had the Churchill "we coming to get ya letter", bags of red as our previous friend has just received. But the little tinkers have hit on a new innovation, this time from Rossendales but in a strange pay packet type envelope with tear off strips down 3 sides. You open it by tearing open the tear offs (obviously:)) and when you unfold it you get another fire and pestilence note about court and credit rating but wait a minute are they softening???.... they sign off with "We are hear to help".... they obviously forgot the rest of the sentence which goes "lighten your walet by £130:)" God loves a trier!

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Thought I would share my current UKPC situation, looks like some of you thrive on their failures, as do I :)

 

So far I have had the initial UKPC charge letter, the second UKPC which is rather more.....frightening(??). I was then left disappointed for a good few weeks which was lifted due to...

 

...receiving my first Rossendales Collect letter. I would just like to point out that any professional, especially a legal professional, who writes a letter containing spelling mistakes, grammatical errors and actually a sentence which does not even read correctly is quite hillarious. 'Sue Bridge', you are an embarrassment to your trade.

 

I do enjoy a good fight with [problematic] so a week or so ago, I decided to call Rossendales up to see what they could offer. They did not dissappoint. I was fortunate enough to get put through to a chavvy bint who ended up hanging up on me but not before constantly talking over me during the phone call. If you read this, I know you are only 18 but your 5 year old twins would not be proud of Mommy right now.

 

I have confirmed in my own mind that what I already suspected, UKPC and their 'partner companies' consist of a bunch of unprofessional scumbags who try very, very hard to uphold some kind of professional image.

 

I will be making no further contact with them but I still do have one hope, that they take me to court, would be quite exciting!

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after a couple of quiet weeks i have received a 'FINAL WARNING' letter from graham white solicitors.

 

here is some of the text...

 

TAKE NOTICE that despite many attempts to obtain payment from you, you have chosen to withhold settlement of the amount stated above.

 

We have already fulfilled all legal requirements in relation to commencing litigation.

 

If you are in any doubt as to the seriousness of this situation you should seek independent legal advice, as the consequences of litigation can be far-reaching, such as:

 

- Substantial legal costs and statutory interest being added to your debt

- Your name being listed on the Register of Judgements affecting your chances of further credit in the future

- Seizure of your assets by Bailiffs

- An order to obtain information from judgement debtor

 

It is your responsibility to repay this account to us immediately, and we put you on notice that we shall refer the matter in seven days.

 

Please be assured this matter will not go away without solution or resolution.

 

If you do not wish to incur the consequences of Court Action, you must pay the amount claimed immediately. If you cannot pay the full amount, or you have a valid defence to this claim, you should call this office without further delay.

 

i actually received a call from them or roxburghe or whoever it might be a couple of days ago. i told them i have already contacted ukpc via a letter (which i haven't) and that i will not discuss this matter any further with them. i told them to go back to ukpc. i also told them i had seeked independent legal advice and that i was recording the call. the woman seemed to panic a little and told me i couldn't use the call in court as evidence because i didn't tell her i was recording at the beginning of the conversation.

 

funnily enough, my previous debt to them of £142.25 doesn't seem to have been mentioned and in this latest letter sent to me today it is only £70!

 

so is this definitely the last letter i will be receiving from them? or will i be issued with a final final letter first?

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This does seem like the end of the line for you. The fact that the invoice has decreased from £142.25 to £70 says it all really. They are desperate for your money and by dropping it by 50% think you will pay up. But you know otherwise!!:D Take care

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Hi, please can anyone help me with advice. I have received a parking charge from UKPC, my vehicle was parked in one of their car parks. I was visiting a friend at the time and had placed a permit on the dashboard of the car. When I returned to the car in the morning I had a notice attached to the windscreen.

The permit had was on the centre console of the car which I can only imagine blew there when we shut the car doors. I have sent copies of the permit to UKPC along with several letters, their last reply said that they still require payment which is now £90 and if I dont pay they will refer me to their debt collecting agency.

 

Do I have a case and what should I do?

Thanks You

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i also told them i had seeked independent legal advice and that i was recording the call. the woman seemed to panic a little and told me i couldn't use the call in court as evidence because i didn't tell her i was recording at the beginning of the conversation.

 

Private citizens can record their own calls and use them as they require for their own benefit. Companies must, however, inform you if they intend to record the call I believe.

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Hi, please can anyone help me with advice. I have received a parking charge from UKPC, my vehicle was parked in one of their car parks. I was visiting a friend at the time and had placed a permit on the dashboard of the car. When I returned to the car in the morning I had a notice attached to the windscreen.

The permit had was on the centre console of the car which I can only imagine blew there when we shut the car doors. I have sent copies of the permit to UKPC along with several letters, their last reply said that they still require payment which is now £90 and if I dont pay they will refer me to their debt collecting agency.

 

Do I have a case and what should I do?

Thanks You

 

Stop communicating with them at all

Do not ring them

Do not write to them

Do not reply to any of their letters

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Oh - and as for using recordings in court, if the firm was not advised at the time that you did (or routinely) recorded your calls, you could not supply it as evidence without a judge ruling it was admissible. However, I'm not aware of this being reasonably refused.

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Private citizens can record their own calls and use them as they require for their own benefit. Companies must, however, inform you if they intend to record the call I believe.

 

Not absolutely.

 

A private individual can record his/her telephone calls without informing anybody, but the recordings must not be disclosed to a third party.

 

This is why the court would need to rule such a recording admissible if the individual wished to present it.

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Originally Posted by Nessywood

Hi, please can anyone help me with advice. I have received a parking charge from UKPC, my vehicle was parked in one of their car parks. I was visiting a friend at the time and had placed a permit on the dashboard of the car. When I returned to the car in the morning I had a notice attached to the windscreen.

The permit had was on the centre console of the car which I can only imagine blew there when we shut the car doors. I have sent copies of the permit to UKPC along with several letters, their last reply said that they still require payment which is now £90 and if I dont pay they will refer me to their debt collecting agency.

 

Do I have a case and what should I do?

Thanks You

Stop communicating with them at all

Do not ring them

Do not write to them

Do not reply to any of their letters

 

Start your own thread Nessywood, but in the meantime heed the advice. Ignore them and their unenforceable invoice. You're wasting your time contacting them - they're a private company and won't turn down profit. Ignore ignore ignore. It's a [problem] remember.

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getting the recording into court would not be a problem. but this will never get to court as we all know.

 

It COULD be, so it's best not state that there's no issue. The judge will rule (usually after hearing it) and will decide whether it can be used. I do agree, however the chances of it coming to court are so slim as not to be worth bothering about.

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I have recieved several letters from these b******* now and its making my blood boil :-x and my dad is getting on my nerves to pay it.

 

They say that i have to pay by 20th Feb otherwise the debt collection agency will get involved.

 

TBH, i dont give a f*** if they called the army lol... but this is getting out of hand, i feel like knocking the crap out of this company. I have asked to speak to their appeals manager and asked for a contact number, do you think they will give me it???

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I am trying to keep my cool n hav told my dad to leave it to me. I have told him about the things on here and the one thing that gets me is that it was his fault i got into this mess.

 

But alll i gotta say is JUST BRING IT!!!!

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I have asked to speak to their appeals manager and asked for a contact number, do you think they will give me it???

 

For goodness sake, WHY?

Why you would want to 'appeal' their invoice - which has no legal standing, other than they hope to intimidate you into paying it. When you respond, you play right into their hands. There will be around 8 letters in total, possibly more because you've been in contact with them. After that, it's life back to normal.

 

Just treat them with the contempt they deserve. There's little point busting a blood vessel, be cool man...!

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Hi all

 

I'm new to this site, but could do with some advice regarding a ticket i got from UKPC for "parking in a disabled bay without displaying a valid permit." This was in my local TESCO carpark. now i did park in this space but was unaware it was a disabled bay as the rest of the carpark is parent and child, which is why i parked in the area as i had my daughter with me. i was going to appeal to them regarding the lack of eye level disabled bay signs. but after reading this thread im wondering if it is worth it.

Any advice please.

Thanks

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