Dalton vs Halifax.

[hedgehog0045]

I settled for £4000 on a claim of £4400.

 

Do they respond to faxes or will it just sit in someones file tray?

[Bookworm]

Hedgehog, your problem is that if you wait, in another 14 days, they might say: ooops, sorry another 28 days... and so on and so forth... You have relinquished control.

 

If you issue claim court, then You have control of the timetable, as they will then have 14 days to acknlwdge and another 14 to file defence...

 

Look at it if it was the other way round, would they let you hum and haw while you decide whether you want to pay them or not? What do you think?

[galley1]

Hi There,

 

I also rang them today and received a letter also stating that it will be up to 8 weeks before I get any form of a response due to the FSA GUIDELINES.

 

If you obtain a repsonse please advise and GOOD LUCK.

 

Galley1

[PKea]

As you have settled for less than the claim, go down the court route mate.

You accepted a lower figure on the proviso that they paid in 14 days, they haven't done that so you are proceeding with your claim.

 

At Bookworm, if it was the other way round they'd be on your back constantly.

 

As they only offered you part, they can't say to the court that they offer to pay your full claim.

[PKea]

Hi Galley

 

If you start a thread of your own in your banks forum, and put a breif description of where you are upto, then we can advise and help you mate.

 

It also sounds like you got the standard fob off letter following your prelim or lba.

[hedgehog0045]

Just drafted this letter to fax off to them. If I get no response by close of business tomorrow then I will file court claim.

 

Having returned the acceptance form back to you for a £4000 claim I am concerned that you are not fulfilling your side of the agreement.

You received my acceptance back on the 5th of March and as such your letter claims that you ‘will make sure I get the refund within 14 working days’. The 14 day period is up tomorrow so I contacted your customer relations dept only to be told that it could take a further 7 working days before payout.

I am concerned that you are not sticking to agreed timescales and I am sure the courts would agree that this is unacceptable.

I cancelled my pending court claim on the basis that an agreement had been reached between ourselves and that this would be the last of the matter. Incidentally a court claim would also cost you a further £872.00 which I am sure you would not wish to pay.

I would appreciate your acknowledgement on the telephone number below that this matter will be dealt with immediately and that payment will not be delayed and longer and therefore prevent any possible court action from being implemented.

[PKea]

Just drafted this letter to fax off to them. If I get no response by close of business tomorrow then I will file court claim.

 

Having returned the acceptance form back to you for a £4000 claim I am concerned that you are not fulfilling your side of the agreement.

 

You received my acceptance back on the 5th of March and as such your letter claims that you ‘will make sure I get the refund within 14 working days’. The 14 day period is up tomorrow so I contacted your customer relations dept only to be told that it could take a further 7 working days before payout.

 

I am concerned that you are not sticking to agreed timescales and I am sure the courts would agree that this is unacceptable.

 

I cancelled my pending court claim on the basis that an agreement had been reached between ourselves and that this would be the last of the matter. Incidentally a court claim would also cost you a further £872.00 which I am sure you would not wish to pay.

 

I would appreciate your acknowledgement on the telephone number below that this matter will be dealt with immediately and that payment will not be delayed and longer and therefore prevent any possible court action from being implemented.

 

I thought you said it was upto 28 days

 

I wouldn't put the additional figure, and i would just say plus interest, court costs and daily interset til claim is settled

 

Get it in writing mate, they will just say on the phone what you want to hear to stop the case happening

[hedgehog0045]

The girl said up to 28 days but most likely to be 7 days. I will removed the amount and fax it to them asap.

[hidden_angel]

i settled with them a week yesterday , i rang yesterday cause the women said it would not take that long , the guy said 14 working days which makes it a week on thursday , he said if it is not in by then ring us , never said anything about a delay .

[hedgehog0045]

Well day 14 has arrived for payout and nothing in the bank as of yet and no repsonse from them to my fax & email regarding payment.

[marie31]

i have received the letter stating 8 weeks aswell and not sure if i should send the 14 day chase letter or not, cannot seem to find anything relating to this on the forum, have you had any advice

[hidden_angel]

any luck yet hedgehog0045 ? i have been told today mine might not go in next week either due to them busy , makes you so mad dont it when you waiting lol

[hedgehog0045]

Spoke to a nice guy at customer relations who is going to push it forward and ensure payment within 48 hours. The fax seems to have done the trick.

[p3dro]

hi friends sorry to hear about your dilema i am at this point also but i havent sent the acceptance letter back yet its ready to go having read your post iam going to got to court with the slimey bankers .

if i were you iwould do as pkea suggests sounds like good advice

[harrythehawk]

Being obviously fobbed off the same way here, fax will be on the way soon !! I do loathe Halifax !!

[hidden_angel]

well my time limit is not up yet , was just anoid with being told that it would not take 14 days , now it looks like it might be longer grrrr

[emmaf01]

Always remember to follow the prelim-lba-court timetable, as it is you in control, not the bank. They will ignore/delay because that means the hold on to your money for longer and , who knows, you might get bored/intimidated and wander off, increasing their profits further!

 

Remember, it is your timetable, not their's, that matters.

 

And I am stating to loathe them more everyday I deal with them.

[ajd01]

I am at the same stage.They had my LBA and rang 7 days after recieving it.I agreed to settle in full,sent back the acceptance saying i would recieve within 14 days.Well this is up on tomorrow,if it is not in there and will be ringing to find out why?.If i am told another 28 days because of delays,then i will go with what pkea in #9 and tell them i stopped proceeding to court on the fact they would settle within the time given.I am prepared to wait as this is money i thought i would never see again.I also think if you relax and give them time they see you as easy to fob off.

[hedgehog0045]

Well this is their last chance. If I don't see the colour of the money by first thing monday morning then the mcol claim will be filed straight away.