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    • that was a good saving on an £8k debt dx
    • Find out how the UK general elections works, how to register to vote, and what to do on voting day.View the full article
    • "We suffer more in imagination than in reality" - really pleased this all happened. Settled by TO, full amount save as to costs and without interest claimed. I consider this a success but feel free to move this thread to wherever it's appropriate. I say it's a success because when I started this journey I was in a position of looking to pay interest on all these accounts, allowing them to default stopped that and so even though I am paying the full amount, it is without a doubt reduced from my position 3 years ago and I feel knowing this outcome was possible, happy to gotten this far, defended myself in person and left with a loan with terms I could only dream of, written into law as interest free! I will make better decisions in the future on other accounts, knowing key stages of this whole process. We had the opportunity to speak in court, Judge (feels like just before a ruling) was clear in such that he 'had all the relevant paperwork to make a judgement'. He wasn't pleased I hadn't settled before Court.. but then stated due to WS and verbal arguments on why I haven't settled, from my WS conclusion as follows: "11. The Defendant was not given ample evidence to prove the debt and therefore was not required to enter settlement negotiations. Should the debt be proved in the future, the Defendant is willing to enter such negotiations with the Claimant. "  He offered to stand down the case to give us chance to settle and that that was for my benefit specifically - their Sols didn't want to, he asked me whether I wanted to proceed to judgement or be given the opportunity to settle. Naturally, I snapped his hand off and we entered negotiations (took about 45 minutes). He added I should get legal advice for matters such as these. They were unwilling to agree to a TO unless it was full amount claimed, plus costs, plus interest. Which I rejected as I felt that was unfair in light of the circumstances and the judges comments, I then countered with full amount minus all costs and interest over 84 months. They accepted that. I believe the Judge wouldn't have been happy if they didn't accept a payment plan for the full amount, at this late stage. The judge was very impressed by my articulate defence and WS (Thanks CAG!) he respected that I was wiling to engage with the process but commented only I  can know whether this debt is mine, but stated that Civil cases were based on balance of probabilities, not without shadow of a doubt, and all he needs to determine is whether the account existed. Verbal arguments aside; he has enough evidence in paperwork for that. He clarified that a copy of a DN and NOA is sufficient proof based on balance of probabilities that they were served. I still disagree, but hey, I'm just me.. It's definitely not strict proof as basically I have to prove the negative (I didn't receive them/they were not served), which is impossible. Overall, a great result I think! BT  
    • Seeking further advice now. The 33 days in which the defendant has to submit a defence expires at 16:00 tomorrow. The defendant has submitted an acknowledgement of service but looking to get the claim awarded by default in failure to submit the defence. This is MoneyClaim Online and can see an option to request a default judgement but believe that is for failure to acknowledge the claim within 14 days??  So being MoneyClaim Online, how do I request the claim be awarded in my favour?
    • Have to agree with the above Health and safety legislation is specific in that the service provider in so far as is reasonably practicable, the health, safety and welfare at work of all his employees and those not in the employ of the business. You claim is like saying you slipped in the swimming pool area while taking a dip. As rightly stated by by the leisure centre, a sports hall has dedicated equipment and you yourself personally have a legal obligation in mitigating danger or injury to yourself by taking account of your immediate surroundings. Where your claim will fail is if it is reasonable and proportionate to impose liability of the Leisure Centre? The answer has to be no.
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annabellafonte vs halifax


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Hi All

 

Just thought I would add a new thread for my claims of charges which Halifax has unlawfully applied to my account for the last six years. I will be sending for my 6years of charges tomorrow. Wish me luck.:rolleyes:

 

Oh, by the way, i just wanted to know one thing. I have two accounts with Halifax, one normal one which is the one I have been excessively charged on and my overdraft. But, I was wondering about my overdraft, I am about 5pounds over my overdraft of £1750, so because I havent got any funds in it, will they request full payment of my overdraft when I send them the preliminary letter?:-| :?

 

Thanks

Anna

 

***Will also keep you updated*** :p

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Firstly welcome to this superb site, I am new to the site too and I am sure that someone will answer your question regarding the overdraft very soon. Just do what I do and read as much as possible. If you do get stuck or need any help then just post a message in your own thread and some of the great people will answer.

 

Goodluck and Keep reading

We are very worried about what we are doing

 

:mad:Trying to sort my credit file out :mad:

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Hi all,

I have checked to see if my letter was received by the Halifax and it hasn't been signed for, I sent it first class recorded. I thought it was next morning delivery but maybe thats for special delivery.

 

Thanks marcellep vbmenu_register("postmenu_519338", true); for your encouraging words....

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Hi guys just a quick update and also a bit of help needed.

I had sent my SAR off to the Halifax on Monday and received a letter today, saying the following

 

Dear Miss Osman

 

Thank you for your letter, which was received at this office on 29th January 2007.

 

I am sorry to learn that you are unhappy with charges applied to your account.

 

We're keen to deal with your concerns as quickly as possible. A customer relations manager will investigate the points you have raised and you will receive a reply shortly, but certaintly no later than 4 weeks.

blah blah blah....

 

Now, I am a bit confused really, because I sent a letter requesting my statements, I havent started complaining yet....Should I send them another letter explaining that I only requested statements and that they still are within my timescale?

Thanks

Anna

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Sorry, but should i send a letter back stating my request....because they have only sent me a letter saying sorry to learn about that you are unhappy with charges on your account, i havent complained as yet...should i send a letter stating my request again, please help and also could you tell me what to say in the letter, i want to post it off today

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no i havent received my statements, this is the first letter from them, but it was for me as my name and account numbers are stated there!!! What should I write in the letter? Sorry to sound daft, sometimes the most simplest things can be so difficult :o

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Hi all, I have typed out a letter for Halifax, how does this sound?

 

Dear Joanne Hellowell

 

REF: XXXXXXXX

Account Number: XXXXXXXX XXXXXXXX

 

I had wrote you a letter requesting a fully comprehensive list of all the default charges for direct debits, unauthorised overdrafts and standing orders on my account which I have paid for over the past six years dated 29th January 2007, which you had confirmed it had been received on 29th January 2007. I had also enclosed a maximum statutory fee of £10 cheque.

 

However, in your letter dated 31st January 2007, you did not mention the statements/lists that I had requested. Please note that the 40 days in which you have to comply with my request is active.

 

I look forward to receiving my details within 40days.

 

Yours Faithfully

 

X XXXXXXX

 

Please, does this sound ok?

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Hi all, just a quick update. The letter which I wrote above was sent yesterday via recorded delivery, so lets see how long the statements will take to arrive. My only concern is though, they havent cashed my cheque as yet so....its gonna take a while right???

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sorry but am really confused. I sent my SAR letter off on 29th january, but I did also email them the same day to their customer relations department. The letter I sent off was recorded, but when I do track and trace there it hasnt been signed for....but i did receive a letter yesterday from halifax saying that they are sorry that i am unhappy with the charges and has been passed on to the customer relations manager. So i decided to send them a letter yesterday explaining that they did not mention anything about my request for SAR and that letter was recorded as well but no signature on that one either. What shuld I do? Should I give them a call.

 

I would really really appreciate help please....

 

Thanks

Anna

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Anna, I would call them and ask them for your statements, I had a similar letter like yours and called them and actioned a £5 fee from my account and got my statements in 2-3 weeks after, remember, they have up to 40 days to comply with your request.

 

HTH

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Just say because you are looking at the charges you have had on your account, the people on the phone in the main call centre are usually nice, as it's not *their* money you're claiming, it's yours from the bank, good luck, you'll be fine as you are legally entitled to this information, they are not doing you a favour, it is your right!

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ok, well i just called the halifax and ordered 6 years worth of statements and paid £5. And also I mentioned that I had originally sent a cheque for £10 so she said that she would put a note on my file not to cash my cheque! She was really nice! I like custmer service reps like her! So the bank responded to my letter/email dated 29th, the 40 days start from then right?

Sorry to be a bugger, new to this :)

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Hi,

 

I phoned Halifax for my statements on the 26th January 2007 and received them today 02 Feb 2007... 7 days in total! I have today sent my prelim off for £1,684! :D Halifax seem pretty quick with statements if you call them:rolleyes:

 

AtMoSpHeRiC

26/01/2007 = Requested 6 Years Bank Statements.

02/02/2007 = Received statements, charges £1,684.

02/02/2007 = Sent Prelim Letter recorded delivery!

:D

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Ok, here's an update and am quite angry actually. I sent my SAR off on the 29th of January along with my cheque of £10. I then called Halifax on the Friday after the 29th Jan, deciding to order my statements on the phone. I explained to the lady that I had sent a cheque of £10 so she said she would put a note on my file that when they receive my cheque that they won't cash it. So I thought that was fine and she deducted the £5 charge from my account straight away. Then today, I checked my account and have noticed that Halifax had cashed my cheque yesterday, so in all they have taken £15 just for statements. I am going to call them tomorrow and tell them to refund my £10 to the account it was taken from. Ok, so not only that, but Halifax have slammed huge charges on me this week for £130 so now I am overdrawn, and they sent me another letter saying that because I am overdrawn they are going to charge me another £28, so I am sooooooooooooooooo angry because I am not working ( am currently looking for work) that they have now taken the last of my money. Oh my, I am soooo screwed up at the moment.....:???:

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Hi Anna,

 

I am so sorry to hear you news hun.. Halifax really have to get their communication problems sorted out with regards to the statements. I feel awful I suggested to call them now :( .. It is just that it worked for me.

 

As for them taking all those charges out in one week, that is just awful.. I really hope you are ok and they refund the £10 taken for your S.A.R - (Subject Access Request) request.. Just think it will be that much sweeter when you get it all back.. Although I know it does not help you right now..My thoughts are with you hun XX

 

AtMoSpHeRiC X

26/01/2007 = Requested 6 Years Bank Statements.

02/02/2007 = Received statements, charges £1,684.

02/02/2007 = Sent Prelim Letter recorded delivery!

:D

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Hi Atmospheric,

 

Thank you so much for your concern,:p and yes life will be much sweeter when I get all my charges back:cool: , looking forward too that and it will help me so much until I find some work (which I am hoping soon godwilling). I am going to call Halifax tomorrow and they have to refund me immediately, I will not wait as it is on my file that the cheque shouldnt have been cashed:o ! Anyway, will wait and see what happens just hoping to receive my statements soon, actually looking forward to the calculations because I am sure they owe me loads!:p !!! Will keep u updated anyway! Once I have got my charges reclaimed, I am closing my Halifax Account, have wanted to leave them for a long time so GOOD RIDDANCE TO BAD RUBBISH i say :)

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