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    • Hearing held today in court. I attended in person and Evri had an advocate attend on their behalf to defend their position that my contract is with Packlink and not with them. I also provided a copy of Evri's terms and conditions which explains that a contract is entered into when a parcel is sent with Evri. The judge pointed this out to the Advocate and agreed there is a contract between me and Evri under the Ts and Cs. The judge explained that while Packlink are responsible for organising the delivery of the item, it is Evri who are responsible for handling the goods and delivering them, and therefor Evri has a responsibility to handle the goods with reasonable care and skill. So am pleased to say the judge found in my favour. Hearing lasted about 75mins. Evri has been ordered to make payment within 21 days. Also nice to meet @jk2054 in person.
    • Good morning,    I just wanted to update you on the situation.    I have visits piling up with my current employment and they need doing before I finish at the end of this month.  I am moving to Wiltshire in 3 weeks for a new job helping care homes with their Dementia patients. I tried to work it out and at a guess I will be doing about 20-25,000 miles a year. So need a vehicle that can cope with that mileage, my old car would have done it easy but 🤷‍♂️ I have taken out a loan and got a friend to find me a reliable car that can cope with the miles and hasn't been written off in the past.   I phoned Adrian flux to see if I could use the last months insurance on a new car I have bought, the girl I spoke to phoned Markerstudy and asked them but they said no, my new car doesn't have any modifications.    I had an email from someone who saw one of my appeals for information, they live near the site of the accident and know a nearby farmer who has a security camera at his entrance that catches the traffic and specifically registration plates as he has been robbed before. They said they would reach out for me and see if he still has the data. Unfortunately it wont catch the scene of the crash.   The Police phoned me and said they were closing the report I made, even if they found footage of the vehicle at the time I said the actual incident would be my word vs theirs.  My first response was I am sure google maps would show that they turned around at that location which would verify my version of events, but upon reflection I do understand, I have seen people doing make up with both hands while driving, eating from a bowl steering with their knees and veering all over the place. I am sure some of these people go off the road and claim that someone forced them off.    Markerstudy phoned me yesterday to say that my car is now at Copart, the £80 tank of Vpower diesel was emptied on entry to the site for safety reasons, which I get but it sucks.  It is awaiting being assessed and shouldn't be too long, which is a relief.  I am really glad things do not seem to be going the way of the other stories and they seem to moving quickly.   However I was informed that my car was a structural write off before I bought it - this destroyed me, I was almost sick.  and this is going to affect any offer of money - after hearing the first statement this didn't affect me.   They need to wait for the assessor to check it over but it is highly likely to be written off and the maximum they can offer is £2300.  I was desperate for a car as I was working for an agency at the time, no work no pay, and did not do a vehicle check because I didn't know about them.  The seller did not tell me that it had been structurally written off, he told me that it had the front wing damaged while parked and was repaired at an approved repairer.  Markerstudy records state that it was sold at auction, no record of repair at an approved repairer.  I bought it bank transfer with hand written receipt.    It gets worse.    It turns out my airbags should of gone off. For some reason they are not working. I think we can figure out why.  If I had hit that car head on and had no airbags.    Some good news.    I can arrange a time with Copart to go and take my stereo equipment and any personal items that are left in the car only. I cant live without music and need quality sound, my speakers and amps are Hertz and JLaudio, (no I am not a boy racer with booming subs, I am an audiophile on a budget) I was really worried I wouldn't get them back so this is a huge relief for me. It is stuff I have built up over years of saving and collecting. Everything to do with the vehicle and mods I have declared need to stay to be assessed.   The accident has gone as a fault on my record, I have to remove 2 years NCB which means I still have some to declare which is good.  So it appears at this point that it may be resolved quickly, not in the way I was hoping, but not as bad as I presumed it was going to be based upon that tow truck drivers attitude and behaviour and the horror stories I read.   I am not going to buy the car back and try to make money with all the parts on it, I don't have the time or energy.   I may need an xray on my back and neck.  The whole situation has left me feeling physically sick, drained and I need it done.   The lesson learnt from this  -  My conscience is 100% clear, my attitude to safety and strong sense of personal responsibility - A rated tyres even if on credit card, brake fluid flush every year, regular checks of pads and discs, bushes etc, made avoiding what I believed to be a certain broadside collision possible.   Get a dashcam (searching now for the best I can afford at the moment)  -  Research your insurance company before you buy  -  Pay for total car check before you go and see a car and take someone with you if you are not confident in your ability to assess a vehicle.      Thank you to everyone here who volunteers their time, energy and information, it is greatly appreciated.  You helped my sister with some advice a while ago but we weren't able to follow through, she is struggling with long term health conditions and I ended up in hospital for a while with myocarditis, when I got out and remembered it was too late.  I am going to make a donation now, it is not a lot, I wish I could give more, I will try to come back when things are on a more even keel.    Take care
    • It seems the solicitor has got your case listed for this “appeal” but not for the Stat Dec(SD). You need to ensure you can perform your SD on the day. If you are able to make your SD in court, the situation you are in now is more straightforward than if you made your SD via a solicitor. You have been convicted of two offences (and two were dropped) via proceedings of which you were not aware. The way to remedy that is to perform an SD. No appeal is necessary (nor is it available via the magistrates’ court). If you are able to make your SD this is how I see it panning out: You will make your SD to the court. The court must allow you to make it as it will have been made within 21 days of you discovering your convictions. You will then be asked to enter pleas to the four charges again. At this point you should plead not guilty to all four but make the court aware that you will plead guilty to the speeding charges on the condition that the FtP charges are dropped. The prosecutor will be asked whether or not this is agreed. In my opinion the overwhelming likelihood is that it will be. If it is you will be sentenced for the two speeding offences under the normal guidelines. In the unlikely event it is not accepted,  the speeding charges will be withdrawn (they have no evidence you were driving). You have no viable defence to the FtP charges and so should plead guilty. This will mean 12 points and a “totting up” ban (as you have already suffered). You can present an “Exceptional Hardship” argument to try to avoid this (explained below).   Because of this, I don’t see any need to make an argument to ask to have any ban suspended (pending an appeal to the Crown Court) unless and until you are banned again. The only reason I can think the solicitor suggested this is to secure a (Magistrates')  court date. I was surprised when you said you had an appointment so quickly; a date for an SD usually takes longer than that. However, if you can use it to your advantage, all well and good. I can’t comment on the argument that the two speeding offences were committed “on the same occasion” as I don’t have the details. That phrase is not defined anywhere and is a matter for the court to decide. It’s an interesting thought (and only that) that such an argument could equally be made for the two FtP offences. If the requests for driver’s details arrived at your old address at the same time, with the same deadline for reply, it could be argued that you failed to respond to hem both “on the same occasion” (i.e when the 28 days to respond expired) and so should only receive penalty points for one. Hopefully you won’t need to go there. I think you have information about avoiding a “totting up” ban. But here’s the magistrates’ latest guidance on "Exceptional Hardship" (EH) which they refer to: When considering whether there are grounds to reduce or avoid a totting up disqualification the court should have regard to the following: It is for the offender to prove to the civil standard of proof that such grounds exist. Other than very exceptionally, this will require evidence from the offender, and where such evidence is given, it must be sworn. Where it is asserted that hardship would be caused, the court must be satisfied that it is not merely inconvenience, or hardship, but exceptional hardship for which the court must have evidence; Almost every disqualification entails hardship for the person disqualified and their immediate family. This is part of the deterrent objective of the provisions combined with the preventative effect of the order not to drive. If a motorist continues to offend after becoming aware of the risk to their licence of further penalty points, the court can take this circumstance into account. Courts should be cautious before accepting assertions of exceptional hardship without evidence that alternatives (including alternative means of transport) for avoiding exceptional hardship are not viable; Loss of employment will be an inevitable consequence of a driving ban for many people. Evidence that loss of employment would follow from disqualification is not in itself sufficient to demonstrate exceptional hardship; whether or not it does will depend on the circumstances of the offender and the consequences of that loss of employment on the offender and/or others. I must say, I still do not understand what the solicitor means by “As a safeguard we have lodged the appeal and applied to suspend your ban pending appeal due to the time limit for being able to automatically appeal without getting leave of the Judge.” When they speak of “leave of the judge” I assume they mean they have lodged an appeal with the Crown Court. I don’t know what for or why they would do this. It seems to follow on from their explanation of the “totting up” ban. If so, I’m surprised that the Crown Court has accepted an appeal against something that has not yet happened. But as I said, i is no clear to me. Only you can decide whether to employ your solicitor to represent you in court. If it was me I would not because there is nothing he can say that you cannot say yourself. However, I am fairly knowledgeable of the process and confident I can deal with it. That said, I do have a feeling that the solicitor is somewhat “over egging the pudding” by introducing such things as appeals to the Crown Court which, in all honesty, you can deal with if they are required. I can only say that the process you will attempt to employ is by no means unusual and all court users will be familiar with it. I can also say that I have only ever heard of one instance where it was refused. In summary, it is my view that it is very unlikely that your offer to do the deal will be refused. If it is accepted, you may be able to persuade he court that the two speeding offences occurred "on the same occasion" and so should only receive one lot of points. Let me know the details (timings, places, etc) and I'll give you my opinion. Just in case your offer is refused, you should have your EH argument ready. Whether it's worth paying what will amount to many hundreds of pounds to pay someone to see this through is your call.  Let me know if I can help further.    
    • This must be part of the new tactic from Evri.  They know they are going to lose. They take it to the wire and then don't bother to turn up in order to save themselves costs and of course they don't give a damn about the cost to the British taxpayer and the extra court delays they cause. This is a nasty dishonest company – but rather in line with all of the parcel delivery industry which knows that their insurance requirements are unlawful. They know that their prohibited items are for the most part unfair terms. They know for the most part that a "safe place" is exactly what it means – are not left on somebody's doorstep in full view. They know that obtaining a signature means that they have to show the signature not simply claim that they received a signature. They are making huge profits especially from their unlawful and unenforceable insurance requirement. Although this is less valuable than the PPI scandal, in terms of the number of people who are affected nationwide, PPI pales into insignificance. I hope the paralegals working for Evri are proud of themselves and they tell their families what they have done during the day when they go home.
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      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

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NPE ANPR PCN Hire Car (TAXI) - No Permit - Locton Estate, London, E3 2LP


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Hi folks

I'm fighting a parking charge on private land in my capacity as a London minicab driver.

They've been sending the usual letters from them and later their attack-dog debt collectors.

I've found that a subject access request tends to back these PPC's off when you eventually send one as they realize its too much trouble and expense to continue to pursue.

I sent a SAR back on 16th Dec 23, one to the PPC and another to their debt agency and they totally ignored it and sent the usual letter chasing their money.

I contacted the online chat help with the ICO who told me by ignoring the SAR they were essentially breaking the law and to submit a complaint to them regarding the PPC. 

I sent a strong letter to the PPC (attached ), a couple of weeks passed and they sent the SAR back saying an administrative oversight was responsible for them missing the original deadline.

my question is,

do they have a legal leg to stand on now pursuing the parking charge since missing the SAR 1 month time limit?

Shall I send another  letter such as the one attached I'm thinking of sending?

Many thanks in advance

do they have a legal leg to stand on pursuing this parking charge

 

 

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The parking company have a statutory obligation to reply to the SAR.  If they don't, you can sue them.

However that has no connection whatsoever with whether their parking invoice was legitimate or not.  They are two separate matters.

We could do with some help from you.

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Is this a new case or one of your old ones going back to 2022?

Either way you might be in line for a bit of compo from the rogues.

How are the other PCNs going? Are they cancelled or still being negotiated?

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Good news about the old ones. If you need any help with the new one you only have to ask. And of course that goes for the old ones too.

In fact it might help if you filled out the questionnaire-

PS I liked your letter to the PPC [Smart?] re their lack of providing an SAR though it was a tad politer than I would have sent.🙂

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  • 2 weeks later...

 sorry for the delay in replying to this one,

I've attached all correspondence in relation to this parking charge to this message.

Just received latest communique last week from the debt agency threatening court as the next step.

I know the drill, a strongly worded letter to the PPC is usual prior to receiving a claim form right, ignore the debt agency?

have a look,

 

Kind regards

 

2023-12-16 My SAR request + chaser + GDPR broken Claim.pdf 2023-10-16 PCN Final Reminder+3 Chasers..pdf

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It's not a Letter of Claim so can just be ignored.

Thread title updated.

Did they send the original PCN with the SAR?  It would be useful to see it.

We could do with some help from you.

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I'll see if I still have it,

I've been a bit lax with these parking charges lately not come to you guys straight away with the original PCN, need to be more on the ball going forward

Ok yes it was included with their SAR pack, please find attached

Regards

 

2023-09-14 PCN - Notice To Hirer incident 2023-08-24.pdf

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  • dx100uk changed the title to NPE ANPR PCN - No Permit - Locton Estate, London, E3 2LP

please

dx

please don't hit Quote...just type we know what we said earlier..

DCA's view debtors as suckers, marks and mugs

NO DCA has ANY legal powers whatsoever on ANY debt no matter what it's Type

and they

are NOT and can NEVER  be BAILIFFS. even if a debt has been to court..

If everyone stopped blindly paying DCA's Tomorrow, their industry would collapse overnight... 

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Wow that is the best Notice  to Hirer I have seen. If they did what they say they have complied almost completely with the requirements of PoFA. I seem to remember me asking you on another of your threads if your car was hired and you said it wasn't. Have you changed your car since?

Because the rules on hirers is different from  non hirers as it were, if the PCN is compliant then even if you weren't the driver on this occasion you are still liable as the hirer so  more difficult to get a defence going. 

They stated in the NTH that they had included the original PCN as well as the hire agreement etc. Did they include all that? 

Please confirm they included everything they said and if so could you please post the original PCN that was sent to the Hire Company which may be deficient.

There may be a couple of things on the NTH that we could quibble over.

They did include a "period of parking" which is not usual but if it was ANPR times rather than the actual times that may be a  defence. Another thing is the reason for issue. Most signs tend to say" Permit Holders Only" rather than Vehicle not registered on Permit database. Lastly I noticed that the address is a PO Box which may be covered by The Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2013.

there is a requirement for there for documents to have a geographical address and a PO box number does not comply with that description. Ergo the PCN is in breach of the Regulations and you are not therefore bound by it. There has been no case about it yet so may not work but always worth a try. Especially as NPE may decide not to risk  going to Court over it.

Of course we still have possibly permit holders only being prohibitive and so unable to offer a contract and the contract with the land owner may have points that you can win on also.

Interestingly their accounts are a year overdue which means they will be/have been fined for that. Ironic huh- they pursuing you while in arrears themselves.

 

 

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1 Date of the infringement 24/08/2023

2 Date on the NTK [this must have been received within 14 days from the 'offence' date] 14/09/2023

3 Date received Approx 17/09/2023

4 Does the NTK mention schedule 4 of The Protections of Freedoms Act 2012? [Y/N?] Y

5 Is there any photographic evidence of the event? Yes CCTV Pics

6 Have you appealed? [Y/N?] post up your appeal] Yes, See above posts

Have you had a response? [Y/N?] post it up Yes, see above

7 Who is the parking company? National Parking Enforcement, NR7 7BT

8. Where exactly [carpark name and town] Locton Estate, London E3 2LP

For either option, does it say which appeals body they operate under. IAS

all documentation uploaded

Ok got the original PCN issued to the hiring company - my taxi firm, please find attached

Yes my vehicle is hired from the company I worked for, making me the hiree right rather than the hirer.

I'll get in touch with the parking dept and try and get a copy of the original PCN which would've gone to them initially.

Interesting what you said about being in arrears etc.

Regards for the info

regards

 

2023-08-30 NPE PCN-NTK.pdf

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  • 4 weeks later...

It'll be something to the effect of: 

"I am in receipt of your letter before claim

I was awaiting a passenger as a licensed cab driver on the Locton estate who subsequently cancelled the pickup after me waiting a while and will fight this in the small claims court if necessary.

Plus I have friends who are experts in contractual law and make it their business to defeat these spurious PPC claims. 

So issue the claim form or go forth and multiply, up to you"

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not really....

dx

 

please don't hit Quote...just type we know what we said earlier..

DCA's view debtors as suckers, marks and mugs

NO DCA has ANY legal powers whatsoever on ANY debt no matter what it's Type

and they

are NOT and can NEVER  be BAILIFFS. even if a debt has been to court..

If everyone stopped blindly paying DCA's Tomorrow, their industry would collapse overnight... 

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what solicitor is the PAPLOC from?

then just search xxxx snotty letter

dx

 

please don't hit Quote...just type we know what we said earlier..

DCA's view debtors as suckers, marks and mugs

NO DCA has ANY legal powers whatsoever on ANY debt no matter what it's Type

and they

are NOT and can NEVER  be BAILIFFS. even if a debt has been to court..

If everyone stopped blindly paying DCA's Tomorrow, their industry would collapse overnight... 

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What an absolutely rubbish LoC asking you to pay someone else!

As you've corresponded with them before let us have a read through your thread from the start, then we'll suggest something.

We could do with some help from you.

PLEASE HELP US TO KEEP THIS SITE RUNNING EVERY POUND DONATED WILL HELP US TO KEEP HELPING OTHERS

 Have we helped you ...?         Please Donate button to the Consumer Action Group

If you want advice on your thread please PM me a link to your thread

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Posted (edited)

I've looked through all our old NPE threads, and as far as we know they have never had the bottle to do court.

There are no guarantees of course, but when it comes to put or shut up they definitely tend towards shut up.

How about something like -

 

Dear Jonathan and Julie,

Re: PCN no.XXXXX

cheers for your Letter Before Claim.  I rolled around on the floor in laughter at the idea that you actually expected me to take this tripe seriously and cough up.

I'll write to you, not some uninterested third party, thanks all the same, because I am supposed to have this "debt" with you.  Not the manager of the pub you last went to, or your next-door neighbour, or the exes you had before you got together or anyone else.  That's just a basic point of contract law which you obviously don't get..

Go and look up Jopson v Homeguard Services Ltd, saddos.  Oh, while you're at it, go and look up your Subject Access Request obligations - we all know how you ballsed that up way back in January to March.

Dear, dear, dear - you couldn't resist adding your £70 Unicorn Food Tax, you greedy gets.  Judges don't like these made-up charges, do they?

You can either drop this foolishness now or get a hell of a hammering in court.  Both are fine with me.  Summer is coming up and I would love a holiday at your expense after claiming an unreasonable costs order under CPR 27.14(2)(g).

I look forward to your deafening silence.

 

That should show them you're not afraid of them and draw their attention to their having legal problems of their own with the SAR.  If they have any sense they'll crawl back under their stone and leave you in peace.  Over the next couple of days invest in a 2nd class stamp (all they are worth) and get a free Certificate of Posting from the post office.

Edited by FTMDave
Extra info added

We could do with some help from you.

PLEASE HELP US TO KEEP THIS SITE RUNNING EVERY POUND DONATED WILL HELP US TO KEEP HELPING OTHERS

 Have we helped you ...?         Please Donate button to the Consumer Action Group

If you want advice on your thread please PM me a link to your thread

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Thanks FTMDave, I like the cut of your jib - I'll go with that and obtain proof of postage.

Encouraging that NPE have never followed through and seem to blowing hot air, let's see where they go after this

Regards

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Northmonk

forget what I said about your Notice to Hirer being the best I have seen . Though it  still may be  it is not good enough to comply with PoFA.

Before looking at the NTH, we can look at the original Notice to Keeper. That is not compliant.

First the period of parking as sated on their PCN is not actually the period of parking but a misstatement since it is only the arrival and departure times of your vehicle. The parking period is exactly that -ie the time you were actually parked in a parking spot. 

If you have to drive around to find a place to park the act of driving means that you couldn't have been parked at the same time. Likewise when you left the parking place and drove to the exit that could not be describes as parking either.

So the first fail is  failing to specify the parking period. Section9 [2][a]

In S9[2][f] the Act states 

(ii)the creditor does not know both the name of the driver and a current address for service for the driver,

the creditor will (if all the applicable conditions under this Schedule are met) have the right to recover from the keeper so much of that amount as remains unpaid;

Your PCN fails to mention the words in parentheses despite Section 9 [2]starting by saying "The notice must—..."

As the Notice to Keeper fails to comply with the Act,  it follows that the Notice to Hirer cannot be pursued as they couldn't get the NTH compliant.

Even if the the NTH was adjudged  as not  being affected by the non compliance of the NTK, the Notice to Hirer is itself not compliant with the Act.

Once again the PCN fails to get the parking period correct. That alone is enough to have the claim dismissed as the PCN fails to comply with PoFA.

Second S14 [5] states "

(5)The notice to Hirer must—

(a)inform the hirer that by virtue of this paragraph any unpaid parking charges (being parking charges specified in the notice to keeper) may be recovered from the hirer;

ON their NTH , NPE claim "The driver of the above vehicle is liable ........" when the driver is not liable at all, only the hirer is liable. The driver and the hirer may be different people, but with a NTH, only the hirer is liable so to demand the driver pay the charge  fails to comply with PoFA and so the NPE claim must fail.

I seem to remember that you have confirmed you received a copy of the original PCN sent to  the Hire company plus copies of the contract you have with the Hire company and the agreement that you are responsible for breaches of the Law etc. If not then you can add those fails too.

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Ok thanks for that, well spotted and all duly noted.

Yes they did eventually submit those docs to me after a second letter advising them I was contacting the ICO to make a formal complaint for failing to comply with an earlier SAR that they brushed off as an "administrative error" or something.

When I sent the letter telling them I was in contact with the information commissioner to lodge the complaint, the original PCN etc quickly followed along with their excuse!

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