Motor Mart Ltd. returned Faulty Car Court Claim Issued

[AndyOrch]

Okay given you ticked it....

 

Serving Additional Particulars of Claim

If during step 5 of issuing the claim you state that you will serve additional Particulars of Claim, you must send the additional particulars to the defendant(s) within 14 days of your claim being issued. You should also send a covering letter to the defendant clearly advising
that these are the extra particulars referred to in your claim form and quote the claim number.

You must file an ‘N215 Certificate of Service’ with the court within 14 days of the claim being issued. The certificate of service confirms to the court that you have sent the documents to the defendant. The certificate can be filed by post or preferably by email to [email protected]. Please include the claim number in the subject line of the email.

A blank N215 can be downloaded from www.justice.gov.uk/forms.

The second page of the N215 explains how to calculate the ‘date of service’. Please note if the date of service is different to that of the claim form, then you should consider the later date to be the date of service for the claim. For further information please see Civil
Procedure Rule 7E.6 at:

404 - Not Found

WWW.JUSTICE.GOV.UK

civil/rules/pd_part07e

[BreadAndButter]

Name of court - what would I put - MCOL?

or Northampton County Court ?

 

I havent been given a court yet in the MCOL dashboard

You need to Update the FAQ aswell as it says an ADDITIONAL 14 days however its not within 28 days of the claim being done, its 14 days of when you fill out the mcol

 

Edited April 9 by BreadAndButter

[AndyOrch]

Northampton MCOL

[BreadAndButter]

Thanks

Its so very unnecessarily complicated, why it doesnt give me an upload section on mcol i dont know.

That and date being served and date served is again very pointless "what day did you mail it? " should be the question then its deemed served 2 days later should be automatic.

Ok well its been emailed now for speed anyway

To anyone reading this and sending an n215 by email, it is no longer

[email protected] <[email protected]>;

nor

[email protected] <[email protected]>

as found in online documentation

It is now:

This inbox is now closed - any emails should be redirected to the below email addresses:

 

IMPORTANT

You will need to send any ‘claim response’ which includes the acknowledgment of service, part admission or defence/counterclaim forms as well as directions questionnaires (DQs) directly to [email protected] to ensure that they are filed correctly. Your email has not been forwarded.

 N244 and N245 applications should be sent to [email protected]

 All Other Correspondence should be sent to [email protected]

 The deadline for documents to be received is 4pm, any documents received after this time will be classed as received on the next working day.

Question

They then have 14 + 5 days to file an acknowledgement

Is that business days or as the crow flies 'actual days'

If so i will apply for judgement on April 16th as the claim was issued on the 28th of March.

AGH! Those emails are rubbish! 

It also said "we'd like your feedback" and the link goes here: 

SurveyMonkey Survey Not Found

WWW.SURVEYMONKEY.COM

---

Create and publish online surveys in minutes, and view results graphically and in real time. SurveyMonkey provides free online questionnaire and...

That doesnt work either!   Utter rubbish

This mailbox is now closed, your email will not be actioned. 

Please re-send your document or enquiry to the mailbox dedicated to your query type, from the attached list.

Only use one Mailbox per enquiry.

When sending us documents please ensure you comply with the Practice Direction 5B

https://www.justice.gov.uk/courts/procedure-rules/civil/rules/part05/pd_part05b

Documents not complying will not be accepted, in particular if it is over 10MB or 25 printed pages in size. 

If your query is in relation to IT issues when accessing MCOL or PCOL - Please redirect your query to [email protected] OR [email protected] 

** If your mail relates to a subject access request or freedom of information request, please send your request or query to [email protected]** 

THERE IS AN ATTACHMENT:

Mailboxes in place from 28th February 2024

 

Claims in the Paper journey and Claims in the MoneyClaim Online (MCOL) Journey, where documents cannot be filed via MCOL.
Acknowledgement of Service, AOS	[email protected]
Claim Response, N9A, N9B, Defence, MCOL response queries, N225a intention to proceed, Counterclaims, Replies to defence	[email protected]
Directions Questionnaire, N180, DQ	[email protected]
A request for Judgment, N225, or N225a - requesting Judgment	[email protected]
Notice of Acting / Notice of Change / Address Changes, Certificate of Service, COS, Confirmation of settlement or payment, request for claimants’ details to be confirmed.	[email protected]
Help with Fees queries, EX160 forms if filed retrospectively	[email protected]
If there is an ongoing Attachment of Earnings order where deductions are being made from wages and  ·        There is a problem.  ·        You have a question about this month’s payment. ·        You need to change the address of an Employee or Solicitor attached to this application	[email protected]
An application or query in relation to a Charging Order	[email protected]
An application or query in relation to an Attachment of Earnings Application	[email protected]
An application or query in relation to Warrants or Writs of Control	[email protected]
Report a problem or delay about issuing a new claim.   File or query:  An application with a fee payable, N244, N245, Request for certificate of satisfaction, Consent and Tomlin Orders	[email protected]

 Sent with 2 minutes to spare. Jeeees.

 

 

 

[AndyOrch]

20 minutes ago, BreadAndButter said:

Question

They then have 14 + 5 days to file an acknowledgement

Is that business days or as the crow flies 'actual days'

 

If so i will apply for judgement on April 16th as the claim was issued on the 28th of March.

Actual days

[BreadAndButter]

Defence has been Filed.

 

Acknowledgment of Service

Claim number

 

Claimant

 

 

 

Defendant

Motormart Ltd.

 

Defendant's full name if different from the name given on the claim form

Mr shahid ahmed

 

Address to which documents about this claim should be sent

 

 

Personal Details

 

 

Additional contact details

 

Intention

I intend to defend part of this claim

 

Signed

I am the Defendant

SHAHID

13/04/2024

 

Defence and Counterclaim

Claim number

 

How much of the claim do you dispute?

I dispute the full amount claimed as shown on the claim form.

 

Do you dispute this claim because you have already paid it?

No, for other reasons.

 

Defence

I DISPUTE PARTS OF THE CLAIM
AS WE DID WHAT THEY EXPECTED US TO DO
DELIVERED THE CAR THAT COSTED DELIVERY
URGENTLY WANTED US TO PICK UP THE CAR AS THEY WERE NOT HAPPY WITH
A FEW THINGS WHICH WE AGREED WITH THEM TO FIX
WE PROMPTLY PICKED THE CAR UP STARTED THE WORK
THE DAUGHTER OF MR X SAID SHE EMAILED US SAYING THEY HAVE
CHANGED THERE MIND BUT WE DID NEVER EVER GET THIS EMAIL

WE LOST MONEY ON TWO DELIVERIES
AND THE COST OF REPAIRS THAT DID NOT NEED DOING

WE ARE NOT REFUSING TO REFUND THE AMOUNT BUT WE ONLY ACCEPT £3000
AND NOT THE AMOUNT THE ARE ASKING

 

Signed

I am the Defendant - I believe that the facts stated in this form are true

SHAHID

13/04/2024

 

[jk2054]

defend all but admits some….

[BreadAndButter]

i know,  fantastic eh - Cost of repairs that did not need doing (why would you repair something that isnt broken)

Also some new lies there.. two deliveries - they imply they fixed it and sent the car back - they didnt, they took it back and its up for sale! 

Also have all evidence of emails, confirmation of calls via email, confirmation of calls resulting in them being abusive (so resulting to email)