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    • Hi BankFodder, Thanks for the reply.  I will take your advice and read through more thoroughly. To answer your question, the value of the laptop is £255.  When filling in the online form to prepare the shipment it asked what the contents of the parcel was and the value and I specified "laptop" and "£255". Thanks.
    • Before you start this claim you need to have a lot more confidence in what you're doing which means that you need to understand the way forward in the principles involved more thoroughly. We will help you and you will probably get your money back but this is a self empowerment forum and so you have to do your bit as well. Please will you spend at least the next couple of days reading through the stories on this sub- forum. Try to understand them thoroughly. We have lots of stories very similar to yours but even those which are not similar, have principles in them which apply. In particular you need to read and understand the information in the pinned topics at the top of the sub- forum. I know that you have been reading around here for the past couple of hours but it needs a lot more. You aren't in a huge hurry. Wait a few days before sending a letter of claim and also that needs some amendment as well. Come back here when you've done your reading and then we will have a look at your letter of claim and help you to refine it Also, please tell us the value of the laptop. Was it properly declared as a laptop – and was the value properly declared
    • Unsure what would be classed as appeal I first contacted the applicant then IAS. I am not aware I could appeal again as Bank state I was informed that is news to me. I would have to look through the paper work, I apologise I forget so much due to my caring duties wish I had quality time to get so much done. Will try and look tomorrow, appreciate everyone's time and input.
    • Regular savings accounts are accounts designed for savers who put money aside every month and reward them with a generous interest rate.View the full article
    • Hi, I've been reading the invaluable advice on this forum and reading about the problems with Evri and lost delivery of items.  From what I gather the initial steps after having exhausted every's own lost item claim process is to draft a Letter of Claim, I think it is called and to register with the government Money Claims.  I have got a login for Money Claims and have made an initial stab at the letter but I'm not certain I have got it right. Am I right to assume that having exhausted Evri customer service's claims process and having received the denial of any compensation because the laptop I was sending is on the non-compensatory list that my next step would be to send the Letter of Claim to them? Let me provide some basic details which I hopefully have addressed in the letter. I purchased a laptop through Amazon.co.uk which a business in Belfast sold refurbished laptops through.  They had a 30 day money back guarantee for a full refund if you have any issues with the laptop.  I have the invoice from Amazon showing the purchase.  On 27 April, 2024 before the end of the 30 day period I used their ParcelShop (inside a Tesco) to send the laptop back and have the tracking reference mentioned in the letter.  As mentioned in the letter there was they advised they could not give me or sell me any insurance because laptops are on the non-compensatory list so I just paid the normal delivery cost.  It was scanned as leaving the ParcelShop on 29 April and the tracking has been like that ever since.  After a 28 working day Evri claim process they gave the expected response that they could not provide any compensation and simply could not proceed with my claim. I was hoping to get some advice on whether I go ahead now and email this to Customer Services straightaway and should I send a hard-copy to the Evri address as well?  Or are there any steps I have missed out on first?  I believe 14 days is the reasonable period of time for them to respond so if I were to send it tomorrow, for example 12 June then I should expect a reply by 26 June, is that correct and fair?  And assuming they don't reply with a full refund then I would then go down the government Money Claims site to proceed with that? Sorry for all the questions, I want to make sure I go about it properly.  I'll continue to read through other cases on here so I can get an even better handle on the process. I attached a LOC, happy for any edits or updates that will make it even better. Thanks so much for anyone's help! Regards, Matt Evri letter of claim.docx
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    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
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Company being sold. Should I be informed?


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Hi there,

I've discovered in a roundabout way, that the company I work for, is in the process of being sold.

I'm aware of my TUPE rights, but do I have a right to be informed that it's actually happening?

Thanks.

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Companies being sold is normally done on the down low until the company is sold and then all relative parties are informed, So no - They dont have to tell you until after its done. 

Normally there is a NDA involved with companies that are going through this purchase for both the buyers and sellers. 

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Also,

Things could be different to what I thought I knew.

I obviously don't know how things will be handled.

It's the owner of an existing company (competitor) buying us out, so I don't know whether I'd be working for the same (old) company, or the new one.

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  • 2 months later...

Thank you for opening the thread Nicky.

Just adding a bit more information here, to see if the advice given already is still current / valid?

I now know that the buyout will be assets only.

I've also had a look around and the impression I get is that any employees (just me) should be consulted/advised prior to the transfer happening?

I've been told nothing.

Any further advice very gratefully received.

Thank you.

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When you say assets only have you asked specifically what this includes? 

Assets only makes it seem that you wouldn't be working for them at all, and that they are taking the companies assets not the people.

Are you sure you are being transferred over?

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From reading around, an asset buyout includes employees, which brings TUPE into play.

I can't ask anything officially, because officially "I don't know what's going on".

I do know from another source that I am being transferred. The old Company will be dissolved.

It seems, again from from reading around, that I should be informed / consulted at some point during the process.

Just wondering if anyone on the forum has specific knowledge about this?

(Because of personal circumstances, I personally wouldn't actually mind redundancy right now).

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ok your being transferred so then your employer from post 7 would be the new one.

Sorry I can't advise on consultation as i don't know and don't want to advise wrong. Hopefully someone can come along that does know.

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Hi, the law generally is geared towards keeping people in employment.

 

What could happen is 

a) the boss sells the business as assets only, not as a going concern, and makes you redundant; or

b) you TUPE to the new company and if there is a job, you do the job; if not, they make you redundant.

For a 2 person company, consultation will be limited! I think, though it's reasonable to talk to your boss about what you think you know, and how you know it - and just ask what the plans are.  He/she may be as inexperienced in this as you are.

Consultation information is here

WWW.GOV.UK

Being made redundant - rights, statutory payments you're entitled to, notice periods and consultation, finding a job.

 

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Never assume anyone on the internet is who they say they are. Only rely on advice from insured professionals you have paid for!

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Hi Emmzzi,

Thank you for the input.

The rights for a single employee seem a little wooly.

"If your employer is making up to 19 redundancies, there are no rules about how they should carry out the consultation."

It would be difficult for me to approach my boss about it, because it could cause problems for my informant friend. (Not many ways I could know about this happening).

My friend tells me that, because of my skill base, I am viewed as a major part of the asset purchase, and I do know that I will definitely be kept on in my current role because of those skills

I just feel a little impotent, knowing that I'm being bought and sold "without my knowledge" so to speak.

Oh well.

As I'm apparently considered such an asset, I suppose I should view it more as an opportunity to re-negotiate more favourable terms and conditions, as and when it happens.

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