Advantis, overpayment of tax credits but I don't claim tax credits

[kp278]

Hi,

I received a letter from Advantis today 'We have been asked by HMRC to contact you on their behalf as their records show there was an overpayment of your Tax Credits.'

I definitely haven't claimed any tax credits since 2015, and I don't recall claiming any myself before that.

My (ex)wife and I have kids and we split up in 2015, so it's possible I was benefiting from tax credits back then

. (My wife would have for sure been claiming benefits as she was a stay at home mum.)

I  didn't receive any letters from HMRC before the letter from Advantis, which is again making me think it's from my past and they had an old address.

Currently on hold to HMRC, 56 minutes and counting  I think it's time to hang up and write them a letter.

Thanks, Kristian

[dx100uk]

you ignore a totally powerless dca!

Programmable Search Engine (google.com)

Clickme^^

 

you should know this

 you've dealt with them before and you are not exactly a newbie here.

put that phone down!

 

dx

 

 

[kp278]

yes indeed, I was on the phone to hmrc not advantis. I can't avoid hmrc

edit:

I should clarify that I'm not concerned with Advantis, I can dispute it with them (I notice there is no email address on their website, unsurprisingly)

but more concerned if anyone has received a bill for tax overpayment out of the blue and if there is a recognised process I should follow - a SAR perhaps, or just write to them asking the obvious

Thanks!

[lolerz]

email is admin@advantiscredit.co.uk

 

Still better to write to them by post, however. Emails are just free spam for them.

[dx100uk]

YOU IGNORE advantis totally!!

goto the hmrc website 

search for SAR

fill it in.

dx

[kp278]

thanks, SAR done. kudos to HMRC for having that form online.

[kp278]

I may have been too early with the ‘kudos’, they’ve sent me a form to fill out asking for the same information that I already submitted online

[kp278]

Hi, I had a response to the SAR today, from HMRC Call Retrieval Team. Attached.

No data provided (aside from a list of call dates and times between 2009-2015.) I didn't specify just calls in the SAR - should I expect responses from other teams or is this the end of my SAR request? They are close to missing the deadline.

NB: When I did eventually speak to HMRC last month they advised the debt was from 2015 and my ex-wife had been sent a letter asking for the other 50% of the debt.

Meanwhile the letters and texts from Advantis persist.

How is this likely to play out....?

HMRC can't or haven't as yet provided evidence to the debt.... so in theory they can't take action, but that never stopped the post office.....!

Should I be disputing this at any point? I assume neither Advantis or HMRC are going to disappear if they can't provide evidence and I'll need to push this at some point.

Many thanks

 

 

 

 

new doc 2024-01-25 20.33.22 (1).pdf

[dx100uk]

normally comes in 2 bits from 2 diff depts

i know this thread is long an incredibly tedious as the user ....well ill say no more 

but it explaims many things you need to know

like old outsourced agencies.

TBH 9/10 for a debt of that age they have no data.. simply a line from one of these external auditors that say £xxx owed. doesnt mean you owe anything.

if HMRC cannot show the ACTUAL DATA that proves you owe, they'll go away.

thats why they've used a powerless DCA ...who 99% of people think are BAILIFFS

a DCa is NOT.

dx

 

[kp278]

I read it all - thanks. And I see what you mean

Edited January 26 by kp278

[mrk1]

At least someone got some benefit out of my madness.

[kp278]

Nothing for a few weeks, Advantis seemed to have gone quiet.

HMRC responded to the SAR request with a fat envelope of paper but I can't calculate anything from it.

Is it fair to say that if HMRC come calling again I should demand to know how they reached this figure... after all, some evidence that I owe the money would be nice

[dx100uk]

well you need to study the sar return and work it out,

dx

[London1971]

Hello, I have been through this, here is how this will ultimately play out.

1. They can and will go back so far that you don't remember. They were chasing our Tax credit overpayment from 2009

2.  Check through the SAR carefully they will likely have made (some) errors in your favour

3. It is VERY likely you do owe them something it was very easy to not realise you were being overpaid

4. They Will send you demands for ridiculous amounts demanding you pay.

5 They will threaten to attach your earnings etc.

 

In the end I just give them £25 per month on a £5k debt, it was that easy, it really isn't the end of the world.  Use the SAR to establish what you really owe, then ring them to set up an agreement.