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Sold used faulty vehicle , brought from Cinch with BlackHorse finance.


Dolly-21
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So issues that still exist:

locking system issues.

Scratched Window screen.

Entertainment system issues ( which I was told was corrected via a software update) 

I have sent multiple formal complaints to Cinch 

 

 

 

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Apologies again

issues reported in May 23 

Jumping off in first gear, locking system issues, entertainment issues, scratched windows screen, worn wiper blades, dried mud/sludge in petrol cap.

reimbursed for wiper blades once cinch received picture and receipt evidence, and given £50 goodwill to have window screen looked at

Gave Outcome.

Told by Cinch May 23 Aftercare team will be in touch with an appointment at garage.

Heard nothing since 

8th Sept 2023 

Oil light/EPC light/Engine management light came up on dashboard 

Reported to cinch same day. After Halfords 10in1 check 

Heard Nothing 

Vehicle booked in to garage 30-10-23

Vehicle then booked into another car at days notice to me 11/10/23

Car available to be collected 20-10-23

Electrical issues still continuing, entertainment system issues, scratched window screen.

 

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Good evening 

I managed to get one independent inspection (16-11-23) and one tomorrow the garage plugged in the vehicle which has come up with some faults.

Faults

•Electronic Central Electric = 4

• Instrument Cluster = 1

• Passengers door Electronics = 2 

lots of passive/Sporadic

left rear turn signal hub

Left Tail lamp bulb 

left tail lamp 

remote Control Key 1

also Active/Static Locking unit for central locking range/performance

Original manufacturer sparks plugs, cover in oil was told need replacing 

 

Edited by Dolly-21
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Okay, do you think that covers everything?

You need to get a quotation for fixing all of these. You may need to get a second quotation by way of a comparison.

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