Jump to content


  • Tweets

  • Posts

    • Thank you both for your expert knowledge and understanding. You're fighting the good fight by standing up for people like me and others with limited knowledge of this stuff. I thank you. I know all my DVLA details are good. I recently (last year) renewed my license, and my car's V5 is current with the correct details; the same is valid for my partner. I'll continue to ignore the love letters 😂 and won't let it bother either me or my partner.  I'll revisit this post if/when I get a letter of claim.  F**k ém.
    • Please check back later on today for a fuller response and some edits
    • Good morning all, No further communication with P2G so now submitting my small claims action. Would be grateful for any feedback on my description of claim before I submit later. The defendant in this case is Parcel2Go Limited The claimant sent a parcel using Parcel2Go Ltd as a broker and Evri as the shipper containing two handmade bespoke wedding trays to a customer with tracking number P2Gxxxxxxxx. The parcel was never delivered although the defendant stated that three attempts had been made to deliver the parcel.  The claimants customer waited in for four days to receive the delivery but no delivery was attempted. There was no communication with the claimants customer.  Despite many web chats and emails the parcel was not delivered and on the Parcel2Go website it stated that the customer had refused delivery. This was not true as no delivery had been attempted.  I was informed that the parcel was being returned to me but after waiting three weeks was informed by Evri that the parcel was lost. I was offered compensation of £20 + shipping fee which I refused and after sending Parcel2Go a Letter of claim this was increased to £75 which I also refused. It is clear that the defendant is responsible for the loss of the parcel as they did not act with reasonable care and skill when handling the claimants parcel, contrary to section 49 of the Consumer Rights Act 2015. The claimant therefore seeks £370 in respect to the value of goods plus court costs. I thought it might be better to use the CRA rather than the Supply of Goods and Services Act as we are sole traders - is this correct?
    • No new development, I'm afraid. The last update I received was a letter from the court, advising that the case had been transferred to Croydon County Court.
    • Read how your orgnisation can make opportunities and employment more accessible for disadvantaged young people.View the full article
  • Recommended Topics

  • Our picks

    • If you are buying a used car – you need to read this survival guide.
      • 1 reply
    • Hello,

      On 15/1/24 booked appointment with Big Motoring World (BMW) to view a mini on 17/1/24 at 8pm at their Enfield dealership.  

      Car was dirty and test drive was two circuits of roundabout on entry to the showroom.  Was p/x my car and rushed by sales exec and a manager into buying the mini and a 3yr warranty that night, sale all wrapped up by 10pm.  They strongly advised me taking warranty out on car that age (2017) and confirmed it was honoured at over 500 UK registered garages.

      The next day, 18/1/24 noticed amber engine warning light on dashboard , immediately phoned BMW aftercare team to ask for it to be investigated asap at nearest garage to me. After 15 mins on hold was told only their 5 service centres across the UK can deal with car issues with earliest date for inspection in March ! Said I’m not happy with that given what sales team advised or driving car. Told an amber warning light only advisory so to drive with caution and call back when light goes red.

      I’m not happy to do this, drive the car or with the after care experience (a sign of further stresses to come) so want a refund and to return the car asap.

      Please can you advise what I need to do today to get this done. 
       

      Many thanks 
      • 81 replies
    • Housing Association property flooding. https://www.consumeractiongroup.co.uk/topic/438641-housing-association-property-flooding/&do=findComment&comment=5124299
      • 161 replies
    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

      Please note that a recent case against UPS failed on exactly the same issue with the judge held that the Contracts (Rights of Third Parties) Act 1999 did not apply.

      We will be getting that transcript very soon. We will look at it and we will understand how the judge made such catastrophic mistakes. It was a very poor judgement.
      We will be recommending that people do include this adverse judgement in their bundle so that when they go to county court the judge will see both sides and see the arguments against this adverse judgement.
      Also, we will be to demonstrate to the judge that we are fair-minded and that we don't mind bringing everything to the attention of the judge even if it is against our own interests.
      This is good ethical practice.

      It would be very nice if the parcel delivery companies – including EVRi – practised this kind of thing as well.

       

      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
        • Like
  • Recommended Topics

I've just received a letter...


ProtocolStack
style="text-align: center;">  

Thread Locked

because no one has posted on it for the last 6073 days.

If you need to add something to this thread then

 

Please click the "Report " link

 

at the bottom of one of the posts.

 

If you want to post a new story then

Please

Start your own new thread

That way you will attract more attention to your story and get more visitors and more help 

 

Thanks

Recommended Posts

Many thanks, feel reassured. I will send a letter anyway as I wish them to have an up to date amount of what I am claiming for (its increased since I started). I'll just leave the evidence then.

 

Thats great, MCOL here I come!

Thanks again for the help!

P

It's my money...

Link to post
Share on other sites

  • 2 weeks later...
  • Replies 50
  • Created
  • Last Reply

Top Posters In This Topic

Top Posters In This Topic

  • 3 weeks later...
  • 3 months later...

HELP! PLEASE! HELP!

 

It's been a while, waiting for stuff to take its course. Last month I received a Notice Of Transfer Of Proceedings letter from the court saying that my claim is being transferred to my local court. Nice. Included there was another form saying that as there have been many cases like this, the allocation questionnaire can be 'dispensed' with. OK, understanable.

 

Now, I have recieved a 'General Form Of Judgment or Order' which states that:

 

'the claimant must file and serve on the defendant a schedule setting out each charge of which the claimant claims repayment together with an explanation of the basis on which the claimant claims that each charge is unlawful or any other basis on which the claiment claims repayment'.

 

I can't see any reference to this in the templates or FAQ. The closest I find to an 'explanation' is the court bundle. Do I send the court bundle to the bank????

 

PLEASE HELP!!!!!

It's my money...

Link to post
Share on other sites

thanks for that Saintly, much appreciated, looks like what they have asked for.

 

do you know, is this normal? i have read through most templates/faq (although it was 7 months ago now!) and found that my case has been slightly different most of the way through. Has anyone else received/heard of this request?

It's my money...

Link to post
Share on other sites

No. Spend some time (a LOT of time) reading other Barclays threads on this forum. The more you know about how the system works, and how Barclays behave, the easier you will find your claim.

 

The courts have their own procedures, and generally they're just as fed up with the banks as we are. The only people holding up settlement are - can you guess? - the banks!

 

;)

Link to post
Share on other sites

  • 3 weeks later...

hi have just recieved letter from tsb solicitor asking for list of charges and how i worked out interest any ideas why they want this have not had court date yet but lloyds are defending

Link to post
Share on other sites

Hi ghia

 

You will get better advice if you post on the TSB forum (this is Barclays) :)

3 Active Claims:

Barclays Refund of Bank Charges (Sole account) - Applied to lift court ordered Stay

Barclays Refund of Bank Charges (Joint account) - Awaiting court date

Barclays Refund of Bank Charges (Joint account) Pre-6 yrs- LBA sent.

 

 

3 Wins :

Barclays t/a The Woolwich (Data Protection Act breach costs & compliance)

HSBC (on behalf of brother)

Settled Out of Court - £3,874.76

Alliance & Leicester (on behalf of friend)

Settled Out of Court - £723.41

Link to post
Share on other sites

  • 1 month later...

Hi guys n gals,

 

Following on form the my last post.

 

I completed the judges request from me by sending the 'schedule setting out each charge of which the claimant claims repayment together with an explanation of the basis on which the claimant claims that each charge is unlawful ' to the bank and the court fine.

 

In the same oder, Barclays were asked to set out why the charges were legal and the true cost to them as a result of my actions. Barclays have not done this, instead they have sent me a letter referring to the ongoing court battle saying that they will ask for my case to be put on hold untill the case is concluded.

 

I have heard nothing form the court regarding this matter or my case going on hold. The date that Barclays were supposed to set out the true costs has by has passed now and according to the original court order I am now eligible to apply for a judgement and the defence should be struck out.

 

How do I request a judgement? Does anyone know if I will get a judgment or if the Judge uphold Barclays request to put the case on hold?

 

Thanks!

It's my money...

Link to post
Share on other sites

What date was the deadline for Barclays to comply? (courts often give a little leeway to the defence in these matters) might be worth giving the court a ring to find out if Barclays have complied late - they often do!

 

If the deadline has passed, then you are right to apply for judgement. The 'Notice of Issue' form you received fron the court when you filed your claim has a 'Request for Judgement' section on it. Tick box 'A', complete the rest of the form, and get it to the court - preferably by hand.

 

Logically, if Barclays have not complied with the Court's directions, then you should win by default, however, it's the Judge's decision.

 

 

(EDIT: Just a thought - on the 'general form for judgement or order' that the Court sent you with the instructions, was there any sort of indication of what would happen if you or the bank failed to comply?)

 

;)

Link to post
Share on other sites

Spot on advice from oneofakind. I would also add, do not contact Barclays and tip them off that they are in non-compliance; they have likely overlooked the paperwork and aren't aware of the situation so you do not want to alert them to it and have them put in a Stay application before you get your judgement in.

 

Attach a copy of the previous Directions to you Judgement by Defualt form and highlight the bit that states the Defendant has to submit by xx/xx/xxxx.

 

If possible hand deliver it to your court so you can go through it with the court staff member and ensure he/she knows exactly what you are seeking and that you want it processed asap.

3 Active Claims:

Barclays Refund of Bank Charges (Sole account) - Applied to lift court ordered Stay

Barclays Refund of Bank Charges (Joint account) - Awaiting court date

Barclays Refund of Bank Charges (Joint account) Pre-6 yrs- LBA sent.

 

 

3 Wins :

Barclays t/a The Woolwich (Data Protection Act breach costs & compliance)

HSBC (on behalf of brother)

Settled Out of Court - £3,874.76

Alliance & Leicester (on behalf of friend)

Settled Out of Court - £723.41

Link to post
Share on other sites

Hey guys, thanks and sorry, i find it really difficult to get on here at work these days.

 

Firstly, the date Barclays had to send me a schedule by was 21st August. I had to send my schedule out by 10th July, then the case was 'stayed' until 7th August to try and reach settlement. If no settlement was reached, Barclays then had to send me a schedule by 21st August. This is exactly how it was stated, item 5 on the 'General Form of Judgment or Order'...

 

5) If no settlement is reached by 7th August the Defendant shall file and serve a schedule in response to the Claimants schedule stating in respect of each item claimed:

 

a. pursuant to which if any contractual provision such charge was made

b. if such charge is alleged to be lawful the basis on which it is so alleged

c if it is alleged that the charge is a genuine pre-estimate of the Defendants loss incurred as a result of the Claimants actions (whether or not such actions are in breach of contract) all facts and matters on which the Defendant relies as showing that the charges are a genuine pre-estimate of loss including the Defendants positive case as to the actual cost of dealing with such actions; and

d) draft directions for further conduct of the case to be agreed with the Claimant if possible.

 

 

NOW, Barclays havn't complied, and its now 31st August. I complied perfectly with the Judges request with the help of the lovely CAG and its helpful members :) Now continuing with the General Form of Judgment or Order, item 6....

 

6) If the Defendant fails to comply with item 5 of this order the defence shall be struck out and the Claimant shall be entitled to judgment without further order.

 

So, what 'oneofakind' is saying is that on the original form they sent me when I first started court proceedings there is an option to request a judgment (i think i remember it, ill have to check when I get home). I need to complete this request and hand the form into the court, in person? I certainly won't contact Barclays, although I have a strong feeling they employ someone to read this anyway!

 

So, could anyone confirm that this is what I have to do now and does anyone know if the courts are open on Saturday? :) Thanks!

It's my money...

Link to post
Share on other sites

On the face of it, looks like an open and shut case. They have not complied with explicit orders from the court, and therefore you should be awarded judgement. :D

 

They haven't even applied for a stay in light of the OFT test case!

 

Get your judgement form in asap - you don't HAVE to take it to the court personally, I was just suggesting that as the quickest and surest way. (also the most satisfying!:D )

 

Don't think you'll find the court open tomorrow - mine is 10-4, Mon to Fri. :(

 

;)

Link to post
Share on other sites

Lovely, many thanks. I'll get it in the post tonight. Do i addreess it to the Judge or Court Manager? I did get a letter about a week or so ago saying that they are going to apply for a stay in light of the OFT. I have heard nothing since. Do the courts usually accept banks request for a stay?

Thanx!

It's my money...

Link to post
Share on other sites

Hey, i've just checked my Notice Of Issue form and there isn't any section to fill in. It's 1 A4 sheet with all the case reference numbers on, advice on what the defendant may do now and some notes for guidance. It's an MCOL form, not sure if that makes any difference?

 

Anyway, how else can I request a judgment, can I go to the court and fill in a form?

 

Thanks!

It's my money...

Link to post
Share on other sites

PS,

 

Is this any good for you - http://www.hmcourts-service.gov.uk/courtfinder/forms/n225_0406.pdf

 

Slick

We could do with some help from you

                                                                PLEASE HELP US TO KEEP THIS SITE RUNNING

EVERY POUND DONATED WILL HELP US TO KEEP HELPING OTHERS

 

                                            Have we helped you ...?  Please Donate button to the Consumer Action Group

 

Please give something if you can. We all give our time free of charge but the site has bills to pay.

 

Thanks !:-)

Link to post
Share on other sites

  • 1 month later...

Hello CAG. Well, after nearly a year, I received a judgment in my favour a few days ago from the judge, ordering Barclays to pay up. Feels good. How do I go about actually getting the money from Barclays? I have heard nothing since, although it has only been a week. Should I call? Will Barclays call me? If I should call them, who do I need to speak to?

It's my money...

Link to post
Share on other sites

Hi PS,

 

Well done at long last. Can you give dets of the judgement please

We could do with some help from you

                                                                PLEASE HELP US TO KEEP THIS SITE RUNNING

EVERY POUND DONATED WILL HELP US TO KEEP HELPING OTHERS

 

                                            Have we helped you ...?  Please Donate button to the Consumer Action Group

 

Please give something if you can. We all give our time free of charge but the site has bills to pay.

 

Thanks !:-)

Link to post
Share on other sites

Hi

 

I received a judgement against Barclays. I emailed them and told them what happened. I faxed them a copy of the order two days later they paid up.

 

They will not do anything until they have a copy of the judgement but you can email now to get the ball rolling

 

Hoe this helps

Link to post
Share on other sites

  • Recently Browsing   0 Caggers

    • No registered users viewing this page.

  • Have we helped you ...?


×
×
  • Create New...