Order with sports direct online, wrong item sent, 3 x missing items, wont refund done a CHARGEBACK now The National Business Crime Solutions - civil recovery

[Stevo233391]

Do you mean on their email?

There was no signature, other than 'yours sincerely, National Business Crime Solution Ltd'. 

Hi again all, 

Well, after hearing nothing further for a few weeks, I've not only had an email today, I've had it in writing just now in a proper letter as well. It's virtually word for word the same as the email earlier received. Again, no signature at the bottom, keeping their identity deliberately ambiguous, no doubt. 

I will continue to ignore and actually go one further, re-posting it saying 'not at this address', but I do wonder what they will do once they cotton on I'm not playing ball. They have a payment date of the 28/02. Is there any likely cause of action they will try next once they see they aren't getting payment by this date? More threatening letters? Phone calls? 

Thanks. 

[BankFodder]

Please post up a properly scanned copy of the letter in PDF format so that we can all have a look!

Don't say the address is wrong. Don't be goaded into some silly response and any response that you might make should be straight dealing and honest

[Stevo233391]

 

Thanks BF, please see attached.

Please let me know what you think, and what, if any, response should be forthcoming. 

I do have access to solicitors through my work, I would rather pay them to deal with this than sports direct for this phantom delivery, but if continued silence is the best response, then I obviously won't use them. 

 

2024-02-06 NBCS Notice of Intended Civil Proceedings.pdf

[dx100uk]

just like RLP and DWF you ignore these people .

just a fake money making scheme.

do not react in anyway inc returning the letter.

you've scanned it now shred it give it to your pet hamster for bedding.

[Stevo233391]

Thanks DX, very reassuring. I'll stay silent. 

[Stevo233391]

Hi again all. 

I'm posting this for others now, more than anything else.

I today received a further letter, more of the same, with the caveat bold and underlined, 'failure to respond or make payment will result in this case being prepared for court without further notice to you'. 

Payment requested by the 28th Feb. I will continue giving this no oxygen and no response. Thanks again to you all. 

[ConfusedCitizen]

Hi Stevo
Please keep us updated.

I find myself in an almost identical situation to you, albeit a few weeks behind on the timeline.

I am seriously shocked by what has happened here, but found it re-assuring that it wasn't just me by reading your story, and similar on another forum, that I can't type here apparently!

Reading trustpilot reviews, anecdotal evidence would suggest there are a lot of delivery problems with said company, and to resolve them this way is wild.

Good Luck 

[dx100uk]

please create your own topic by hitting create or + in the top red banner

dx

 

[Ventura88]

Order with sports direct online, wrong item sent, 3 x missing items, wont refund done a CHARGEBACK now The National Business Crime Solutions - civil recovery - Page 2 - General Retail - Consumer Action Group

Did anything else come of this?

Similar situation myself

wondering whether to leave and ignore like a lot are saying. 

[BankFodder]

I'm afraid that quite a few people come to this forum and receive help and then never come back to tell us what has happened let alone hey thank you. 

Please will you start your own news thread and tell us your story and maybe we can help you through it

[Stevo233391]

Hi all, 

My approach has been to trust the good people on this site and ignore the lowlifes that were trying to come at me. In addition to that, I now won't go anywhere near them for corporate purchases, (the thread relates to a personal purchase) we used to spend thousands a month on polo shirts from this store, and we've taken our business elsewhere because of this episode. I will never touch them again. 

Without tempting fate, I've heard nothing further since my last message, in late February, knock on wood. I obviously very much hope this remains the case for the foreseeable. 

I can't thank everyone enough who took the time to contribute and message me with sound advice. Thanks to all concerned. 

 

 

[Ventura88]

Cheers for the reply Stevo, il follow suit then and ignore. 
i dont get how a company can admit loss etc refund you and then claim it was fraud. 
anyway cheers. 

[dx100uk]

they aren't.

its a sign up at corp level .. i bet 100% they know nothing about what NBCS are up to at all. and have never ever seen a penny if some mugs have blindly paid NBCS...it's a scam.

dx