Parking Eye PCN Claimform - Goodmayes Hospital, IIIford , Goodmayes Hospital, Barley Lane, Ilford , IG3 8XJ

[Nicky Boy]

At the very least I think you should be writing again,  asking for the omitted contract. Wait for other comments from the team.

[Reapstar]

I'm not sure why they forgot to include the authorisation, perhaps they forgot?

[dx100uk]

probably an annual contract that has not been paid for since the year it was taken out.

quite often the case with hospital contracts, the hospital is happy to foget the yearly fee, and PE take all the profits from payments and scam speculative invoices that people blindly pay thinking they are FINES.

 

thread tidied.

 

[Nicky Boy]

OR, they simply haven't got a valid contract...

[Reapstar]

I think they have purposely not included it!!

What should I be doing at this stage given their response?

 

Edited July 4, 2023 by Reapstar

[Nicky Boy]

Reply, asking for it...

[Reapstar]

Yes, I guess that would make sense! I wouldn't mind if they could send me some evidence proving their claim that there is adequate signage at the point of entry, or should I not ask for that right now??

 

 

 

[FTMDave]

You need to get into the mindset that there will be a court hearing which you will have to prepare a Witness Statement for, and anything that undermines the fleecers is good for you.

You asked to see the contract, they refused to produce it and instead said they were including a copy of a Letter of Written Authority, which is not the same as a contract, but they didn't do that either.  You believe they do not have the authority to bring the claim.  Their incompetence will be all in your favour further down the line. 

If the place is local to you, go back and photograph the rubbish signs.

You need to be building up evidence to scupper their claim.

[Reapstar]

I have the pictures I took after receiving the parking charge notice,

the ones I have show that the 30 minute max stay notice (which they claim is what i breached) is covered by leaves and branches and not obvious to anyone who would be first looking at the notice that shows which direction the ward you are looking for is.

There is no other sign or notice upon entry that indicates restrictions.

All they have are CCTV signs notifying people that they are being recorded for the prevention of crime.

The other thing I find disturbing is that, not only are there no signs upon entry, but no signs or notices in the hospital (at the time) and that most people do not get seen to straight away and have to wait, so why issue only 30 minutes

, I was there an hour and a half in total, I wonder how many people are getting tickets there. 

 

 

entrance photos.pdf

[FTMDave]

Great work with the photos.

[dx100uk]

@Reapstar please refrain from keep putting up blocks of text with no line spacing and punctuation

also try putting things in one multipage PDF not several single pages or single photos.

use the websites listed in upload

and name your PDF as to what it contains with its origin date

[Reapstar]

Hey DX, my apologies, I wasnt aware of that!! the website doesn't seem to allow uploads larger than 4.5mb ? Perhaps I am doing something wrong? I will have another go using the advice mentioned 

I have managed to fit everything into one PDF

 this is the letters I received in response to the CPR request. 

 

paploc+pcn+pe chase letter.pdf

[dx100uk]

the 1st 2 are the letter of claim not from the cpr reply,....

 

you need to reply to the paploc with a snotty letter close to the end of the 30day deadline.

dx

[Reapstar]

That was all posted in the same envelope, minus the letter of authorisation they claim to have included but didnt. 

Should I just resend the original snotty letter I had sent them after receiving their letter before claim? 

Thanks again DX

[Nicky Boy]

DX, the PAPLOC is from July last year...

[Reapstar]

Hey guys, considering Nicky's reply to DX's message, is it advised to respond with the original snotty letter or perhaps another course of action would be advised?

[honeybee13]

Could you repost the original snotty letter please?

HB

[Reapstar]

Of course :

Phillip Neil / Sian Louise

This email serves as an official time and date stamped response to your LETTER BEFORE COUNTY COURT CLAIM dated July 15 received on July 22nd.

Your claim is not only a joke but is clearly invalid and a waste of your time. 

You know that your claim has no basis and I know that you know that your claim has no basis. 

I find it extremely sad and disappointing that you conduct your business in such a fashion. 

You can either drop this non-starter case of yours or get a good spanking in court where I will go for an unreasonable costs order under CPR 27.14(2)(g). 

 Sincerely,  

 

After reading through some more threads I found the following regarding NHS car parking guide 2022 :
 

NHS car parking guidance 2022 for NHS trusts and NHS foundation trusts - GOV.UK (www.gov.uk)

 

"Additional charges should only be imposed where reasonable and should be waived when overstaying is beyond the driver’s control (such as when treatment takes longer than planned, or when staff are required to work beyond their scheduled shift)."

my appointment was delayed due to whatever reason the NHS gave at the time, lack of staff or too many patients. It was not my fault I could not leave within the alleged 30 minute time allowance that I didn't even know I had at the time. 

Surely I can use this as part of my defence too? Shouldn't this alone be sufficient for them to drop their claim?

[Nicky Boy]

Considering the Government NHS Car Parking Guidance link Reapstar's found, would it be worth a punt at contacting PALS, explaining the situation as it is now and asking them to intervene?

I see the relevant text is a "voluntary element", but it also states...

"The following actions from the 2015 principles remain voluntary but all trusts should implement them wherever possible."

[FTMDave]

The problem here is that PALS should have been contacted when the invoice arrived, not now that a court claim has been started.

Still, nothing ventured ...

[email protected]

https://www.nelft.nhs.uk/contact-us

 

[dx100uk]

check mcol claim history too please

pals good idea

anything else, sit on it.

[Reapstar]

I would try PALS but I know they will be unhelpful as I have had dealings with them in the past,

they couldn't even help me when the hospital were neglecting and abusing me as an inpatient by putting my life at risk, I was suffering from diabetic complications and nearly lost my foot, my blood sugar was off the charts and they kept trying to force feed me sugar despite my constant advice that it was putting my life in danger.

I was ignored and that was what happened with PALS, no help at all.

I also noted they failed to assist the poster I got the car parking guide from, is it really worth it?

I am just being honest..

MCOL status :
 

A claim was issued against you on 30/05/2023

Your acknowledgment of service was submitted on 04/06/2023 at 11:19:50

Your acknowledgment of service was received on 05/06/2023 at 01:05:30

Your defence was submitted on 29/06/2023 at 11:26:45

Your defence was received on 29/06/2023 at 14:05:15

That is all that is noted? 

Thank you for following this through and providing your assistance

 

[dx100uk]

they have 33 days ... but northants bulk court have about 6-8weeks delays at present i'm seeing.

next step is DQ N180 being mentioned there. IF they want to move fwd. 

[Reapstar]

Thanks DX, so what do I do for now then? I don't fancy getting told off again lol

[dx100uk]

pers id try pals regardless..

nothing nasty can happen whilst you are away even if DQ N180 claim history states it got sent to you.

you'll most probably be inside any deadline to return it when you return

dx