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    • Yes contact ICO about this.   Lowell probably won't respond to your letter. Therefore registering this issue with ICO may ensure you get a response.
    • Lowell has recently bought over one of my old debts and in chasing me for payment have sent details of the debt to my ex-wife via email. Let me first start by saying i do owe the debt and I don't dispute it; whether it is unenforceable I don't know and this post/thread isn't to find that out. Lowell bought this debt earlier in the year for an account I ran between 2021 and this year before falling behind with payments and the debt eventually being sold off despite my attempts to deal with the original creditor. Lowell have sent me ONE letter in respect of the debt before reaching out via email to my ex-wife, giving information about the original creditor and the amount owed. I'm very concerned that Lowell have adopted this approach as I thought contacting a friend or relative about a debt was outlawed by FCA, but to find they have done this has left me shocked and a little embarrassed. I'm also concerned that they have potentially breached GDPR by sharing details with a third party without my consent. While there's little personal data given aside from the creditor and amount, I am mentioned by first initial and surname in the email sent to my ex-wife. I've never used this email account, have never had access to it and it has no connection to the original creditor so I have no idea why Lowell would use it to try to reach me. I've made a complaint to Lowell both about the communication being sent to a third party and potential GDPR breach, but should I be doing anything else?
    • thread title updated. so a sold debt. who are the solicitors? TM legal? why didn't ovo do this themselves as they do but chose to sell the debt on for 10p=£1? funny debt you state you reived a letter of claim, why did you not reply too it.? also is there is no indication of the date this bill comes from on the claimform? how do you know its from 2022? what other previous paperwork have you received? please scan page 1 of the claimform and bothsides of ALL previous letters upto one mass pdf read upload carefully. .................. pop up on the bulk court website detailed on the claimform. [if it is not working return after the w/end or the next day if week time] . When you select ‘Register’, you will be taken to a screen titled ‘Sign in using Government Gateway’. Choose ‘Create sign in details’ to register for the first time. You will be asked to provide your name, email address, set a password and a memorable recovery word. You will be emailed your Government Gateway 12-digit User ID. You should make a note of your memorable word, or password as these are not included in the email.  then log in to the bulk court Website https://www.consumeractiongroup.co.uk/topic/466952-lowelloverdales-claimform-old-cap1-debt/?do=findComment&comment=5260464 .  select respond to a claim and select the start AOS box. .  then using the details required from the claimform . defend all leave jurisdiction unticked  you DO NOT file a defence at this time [BUT you MUST file a defence regardless by day 33 ] click thru to the end confirm and exit the website get a CPR  31:14  request running to the solicitors [if one is not listed send to the claimant] ... https://www.consumeractiongroup.co.uk/topic/332546-legal-cpr-3114-request-request-for-information-when-a-claim-has-been-issued/ type your name ONLY Do Not sign anything .do not ever use or give an email . you DO NOT await the return of ANY paperwork  you MUST file a defence regardless by day 33 from the date on the claimform [1 in the count] ..............  
    • Thank you again. I'm hoping it will come out in the wash and will endeavour to check my online account. I'm a bit unsettled by not hearing from Booking.com but the host is sounding helpful at the moment. HB
    • I've just remembered that a friend of mine had bookings cancelled on Booking.com about a month ago - and the good news is that all worked out in the wash. I'm at work now but will scribble properly in a couple of hours with the full tale.
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OPC ANPR PCN - overstay - St Johns Retail Park, Wolverhampton **CANCELLED BY CURRYS**


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Hi all, first time poster.

 

As per the title, got a Private Parking Charge letter from OPC for a 21 minute overstay (2 hour limit) where the initial £50 charge is due tonight.  I intended to ignore this letter, but just wanted to make sure I’m doing the right thing.
 

there is no photographic evidence with the letter etc so just wanted to enquire with the more savvy people on here on the correct strategy? 
 

thanks

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For PCN's received through the post [ANPR camera capture] 

(must be received within 14 days from the Incident)

 

Please answer the following questions.

 

1 Date of the infringement 08/03/2022

 

2 Date on the NTK [this must have been received within 14 days from the 'offence' date] 17/03/2022
 

[scan up BOTH SIDES as ONE PDF- follow the upload guide]

please do not put JPG Picture files into your post

 

3 Date received 18/03/2022
 

4 Does the NTK mention schedule 4 of The Protections of Freedoms Act 2012? [Y/N?] Y
 

5 Is there any photographic evidence of the event? N
 

6 Have you appealed? [Y/N?] post up your appeal] N
 

Have you had a response? [Y/N?] post it up N
 

7 Who is the parking company? Observices Parking Consultancy Ltd

 

8. Where exactly [carpark name and town] St Johns Retail Park, Wolverhampton 
 

For either option, does it say which appeals body they operate under.

DVLA and IOC. Also listed on BPA website
 

There are two official bodies, the BPA and the IAS. If you are unsure,

please check HERE

 

 

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Scan what you got up to pdf as advised in that sticky please.

 

Dx

please don't hit Quote...just type we know what we said earlier..

DCA's view debtors as suckers, marks and mugs

NO DCA has ANY legal powers whatsoever on ANY debt no matter what it's Type

and they

are NOT and can NEVER  be BAILIFFS. even if a debt has been to court..

If everyone stopped blindly paying DCA's Tomorrow, their industry would collapse overnight... 

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  • dx100uk changed the title to OPC ANPR PCN - overstay - St Johns Retail Park, Wolverhampton

Thats ok

 

have a read of these

 

Clickme^^^

 

please don't hit Quote...just type we know what we said earlier..

DCA's view debtors as suckers, marks and mugs

NO DCA has ANY legal powers whatsoever on ANY debt no matter what it's Type

and they

are NOT and can NEVER  be BAILIFFS. even if a debt has been to court..

If everyone stopped blindly paying DCA's Tomorrow, their industry would collapse overnight... 

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Use the site at the end of the list in upload

please don't hit Quote...just type we know what we said earlier..

DCA's view debtors as suckers, marks and mugs

NO DCA has ANY legal powers whatsoever on ANY debt no matter what it's Type

and they

are NOT and can NEVER  be BAILIFFS. even if a debt has been to court..

If everyone stopped blindly paying DCA's Tomorrow, their industry would collapse overnight... 

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Invoice sent out too late to create keeper liability.

 

No photographic evidence.

 

OPC are a joke.

 

Ignore their tripe until/unless you get a Letter of Claim.

We could do with some help from you.

PLEASE HELP US TO KEEP THIS SITE RUNNING EVERY POUND DONATED WILL HELP US TO KEEP HELPING OTHERS

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Is it?

 

Dx

please don't hit Quote...just type we know what we said earlier..

DCA's view debtors as suckers, marks and mugs

NO DCA has ANY legal powers whatsoever on ANY debt no matter what it's Type

and they

are NOT and can NEVER  be BAILIFFS. even if a debt has been to court..

If everyone stopped blindly paying DCA's Tomorrow, their industry would collapse overnight... 

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The PCN is not compliant for three reaso

 

1] the period of parking is missing. They do have an entry time and a leaving time but that is not a parking period since it has not taken into the finding a place to park and leaving the parking spot and reaching the exit gate.

 

2] they have not declared that they are the creditor which they must do.

 

3] In Schedule 4 s9 [f] part of it states "(if all the applicable conditions under this Schedule are met) " whereas their PCN states "subject to the requirements of the Act " which does not quite mean the same thing and under s9 it should.

 

All that means to you is that OPS can only pursue you as the driver and they cannot transfer the liability to you the keeper it does mean that you cannot divulge who was driving. And that includes you writing to them and saying things like "I parked the car" thereby admitting that you were the driver. There are many people who are legally allowed to drive your car so them not knowing who the driver is makes it more difficult for them to make any charges stick since legally they cannot assume that the keeper and the driver are the same person.

 

On the question of parking periods under the new Act if where you parked had spaces for al least 500 vehicles and entitled to at least 30 minutes free parking you are allowed a minimum 10 minutes consideration period plus a further 10 minutes grace period.

Even if the car park has less than 500 spaces you still have a minimum of 15 minutes without taking into consideration in your case the period of looking for a space, then parking in it and then leaving the parking place and reaching the exit gate. Certainly if it was a busy time when you were there  an extra six minutes is quite easy to require that sort of time.

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9 minutes ago, dx100uk said:

Is it?

 

Dx

Wooops!  You're right dx.

We could do with some help from you.

PLEASE HELP US TO KEEP THIS SITE RUNNING EVERY POUND DONATED WILL HELP US TO KEEP HELPING OTHERS

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Yes. lookinforinfo's comments could come in handy later.

 

The only time you need to act is if or when you get a letter of claim or a court form. By all means come back here to check, rather than ignoring something that turns out to be important. There will probably be other letters and they can become increasingly scary-sounding in an effort to make you fold and pay up.

 

HB

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Illegitimi non carborundum

 

 

 

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There are a number of things that the parking rogues have to get right with their PCNs in order to comply with the Protection of Freedoms Act. You have to sympathise with the poor dears when it is so complicated that ten years after the Act came out they are still incapable of getting it right.

 

The question you have to ask is  can it really be that complicated or are they a bunch of ignorant numpties. Now that isn't a difficult question to answer.🙂

 

Your PCN is not compliant as they have made 3 mistakes that we know about already  so just relax- you are not dealing with any Einsteins with this lot. Just think of them as a bunch of brain dead twocks and you won't be far out.The only trouble with them is not only that they don't have a brain, they also have no heart so don't think that appealing to them will work no matter how strong your case is. 

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Thank you to all who have took the time to reply and give advice - very much appreciated. 
 

I will heed your advice and await the next letter that will no doubt be heading my way soon demanding that I haven’t paid the full £100 and the heavies are on the way 

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  • 1 month later...

Just by way of update (forgot to do it until now)

 

A week before the deadline I visited St Johns retail park with the intention to speak to some of the store managers. 
 

First port of call was Next.  The manager wasn’t very forthcoming.  Just said OPC were very strict and she knew of customers being fined for overstaying by just a couple of mins.  Wouldn’t divulge the details park operators number etc so left with tail between my legs. 
 

Walked over to Curry’s and had much more success.  Spoke to the manager and produced by PCN.  Straightaway she said “I can get rid of that for you”. She got her work mobile and tapped out an email requesting that my PCN be cancelled.  She asked if I was browsing or if bought anything in store on the day and told me to be more careful in future.  
 

Have heard nothing more in relation to this since.  So this is definitely a tactic to consider if others are in the same position

 

thanks again for everyone’s help

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  • dx100uk changed the title to OPC ANPR PCN - overstay - St Johns Retail Park, Wolverhampton **CANCELLED BY CURRYS**

Well done on your victory!  👏

 

Make sure you keep any proof as the likes of OPC have been known to "forget" when told to cancel tickets.

We could do with some help from you.

PLEASE HELP US TO KEEP THIS SITE RUNNING EVERY POUND DONATED WILL HELP US TO KEEP HELPING OTHERS

 Have we helped you ...?         Please Donate button to the Consumer Action Group

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