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    • Which Court have you received the claim from ? Civil National Business CEntre Name of the Claimant ? Lowell Portfolio i Ltd How many defendant's  joint or self ? Self   Date of issue –  15 Feb 2024 Particulars of Claim What is the claim for – the reason they have issued the claim?  The claim is for the sum of £922 due by the Defendant under and agreement regulated by the Consumer Credit Act 1974 for a Capital One account with an account reference of [number with 16 digits] The Defendant failed to maintain contractual payments required by the agreement and a Default Notice was served under s.87(1) of the Consumer Credit ACt 1974 which has not been complied with. The debt was legally assigned to the claimant on 16-06-23, notice of which has been given to the defendant. The claim includes statutory interest under S.69 of the County Courts Act 1984 at a rate of 8% per annum from the date of assignment to the date of the issue of these proceedings in the sum of £49.15 The Claimant claims the sum of £972 What is the total value of the claim? £1112 Have you received prior notice of a claim being issued pursuant to paragraph 3 of the PAPDC (Pre Action Protocol) ? I dont know the details of the PAPDC to know if it was pursuant to paragraph 3, but I did receive a Letter of Claim with a questionaire/form to fill. Have you changed your address since the time at which the debt referred to in the claim was allegedly incurred? No Is the claim for - a Bank Account (Overdraft) or credit card or loan or catalogue or mobile phone account? Credit Card When did you enter into the original agreement before or after April 2007 ? no Do you recall how you entered into the agreement...On line /In branch/By post ? Online Is the debt showing on your credit reference files (Experian/Equifax /Etc...) ? Yes Has the claim been issued by the original creditor or was the account assigned and it is the Debt purchaser who has issued the claim. Assigned/purchaser Were you aware the account had been assigned – did you receive a Notice of Assignment? I was aware, I'm not certain I received a 'Notice of Assignment' from Capital One but may have been informed the account had been sold without such a title on the letter? Did you receive a Default Notice from the original creditor? Yes Have you been receiving statutory notices headed “Notice of Sums in Arrears”  or " Notice of Arrears "– at least once a year ? Not since the debt purchase, and not from Capital One. Why did you cease payments? I can't remember - it was the tail end of the pandemic and I may not have had enough income to keep up payments - I am self-employed and work in the event industry - at that time. I also had a bank account that didn't allow direct debits and may have just forgotten payments and became annoyed at fines for late payments. What was the date of your last payment? Appears to be 20/4/2022 Was there a dispute with the original creditor that remains unresolved? No Did you communicate any financial problems to the original creditor and make any attempt to enter into a debt management plan? No Here is my Defence: Defence - 1. The Defendant contends that the particulars of claim are vague and generic in nature. The Defendant accordingly sets out its case below and relies on CPR r 16.5 (3) in relation to any particular allegation to which a specific response has not been made. 2. Paragraph 1 is noted. I have in the past had an agreement with Capital One but do not recognise this specific account number or recollect any outstanding debt and have therefore requested clarification by way of a CPR 31.14 and section 78 request.. 3. Paragraph 2 is denied. I am unaware of having been served with a Default Notice pursuant to the Consumer Credit Act 1974. 4. Paragraph 3 is denied. I am unaware of any legal assignment or Notice of Assignment pursuant to the Law and Property Act 1925 Section 136(1) 5. The Defendant has sent a request by way of a section 78 pursuant to the Consumer Credit Act 1974, for a copy of the agreement, the Claimant has yet to comply and remains in default of said request. 6. A further request has been made via CPR 31.14 to the Claimants solicitor, requesting disclosure of documents on which the Claimant is basing their claim. The Claimant has not complied and to date nothing has been received. 7. It is therefore not accepted with regards to the Defendant owing any monies to the Claimant and the Claimant is put to strict proof to: a) show how the Defendant has entered into an agreement and; b) show how the Claimant has reached the amount claimed for and; c) show the nature of the breach and evidence by way of a Default Notice pursuant to sec 88 CCA1974 d) show how the Claimant has the legal right, either under statute or equity to issue a claim 8. As per Civil Procedure 16.5 it is expected that the claimants prove the allegation that the money is owed 9. On the alternative, as the Claimant is an assignee of a debt, it is denied that the Claimant has the right to lay a claim due to contraventions of section 136 of the Law of Property Act and section 82A of the Consumer Credit Act 1974 10. By reasons of the facts and matters set out above, it is denied that the Claimant is entitled to the relief claimed or any relief. .................. Please note that I had to write a defence quite quickly as I hit the deadline. At the time of writing the defence, I hadn't been able to find correspondence from Capital One, but had since found default letter etc. I submitted CCA request and CPR 31.14. However, I didn't get any proof of postage or use registered post for the CPR (an oversight) but did with the CCA request. I received a pack which included a letter from Overdales, going over the defence I'd filed, as well as letters of Lowells and reprints of letters from Capital One. But I have no idea if this pack is in response to the CCA request or the CPR ! I would have expected two separate responses ... although I do know they are both the same company. Looking over the pack today, and looking through old emails .. I find some discrepancies in the Capital One default letters (notice of default and Claim of default). They are both dated *before* an email I have stating that a default can be avoided. The one single page of agreement sent (so not the full agreement) has a 16 digit number at the top in small print, next to 'Capital One' which corresponds to a number called 'PURN' printed at the top of each of the 10 pages of ins and outs of the account (they're not official statements, but a list of monthly goings) yet no mention anywhere on either of the account number. I cant really scan them at the moment - I can later tomorrow, but that will be after the mediation call I'm sure. I guess I may be on my own for this mediation ... I am not certain the CCA request has been satisfied .. or if the CPR has been . And then I appear to have evidence that the Default notices provided are fabricated ? Yet, I do have (elsewhere ... not at home) Default letters from Capital One I can check ..
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Backdoor Capquest CCJ - old CAT debt - 3 years after CCA Request not fulfilled ***Set a Side /Consent***


soldat
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Hi everyone

 

Looking for some advice regarding debts my wife and I have.

 

So a little history. We took on several credit cards and a catalogue account. I lost my job and was unable to make the minimum payments after racking up the debt.

 

Debts were eventually passed on to DCAs. Here is a list of them with current amount owed:

 

Cabot £1200 (Wife, originally HSBC - 2007)

Moorcroft £1800 (Myself, originally HSBC - 2006)

Capquest £2200 (Wife, originally Littlewoods - 2014)

 

Debts have been through various other DCAs such as Fenton Cooper, Arrow Global etc. apart from the Littlewoods debt.

 

We were making token payments based on the advice from CAB while unemployed.

 

We have offered settlement amounts to all of them several times over the years only to be ignored or refused (around 40 - 50%). Capquest's best settlement offer at the moment is 29% off.

 

Anyway, eventually got back into work and have been for a few years, and wife increased repayments to £50 each per month in the hope of eventually paying them off to be debt free.

 

Today we applied for a mortgage since we're paying a fortune in rent and were refused on wife's credit rating. We had a look at her credit report today and found that when Littlewoods sold the debt they closed the account with a default notice in 09/2014.

 

From what I've learned, Capquest can no longer add any more default notices and it should disappear off her credit file eventually and we'll have to wait until then to re-apply for a mortgage.

 

After spending some time today reading through various forums including this one, I have realised we been complete mugs paying the amount we're currently paying as it doesn't appear to have any impact on our credit ratings.

 

Should I still be paying these idiots? Should I go back to token payments for the rest of our lives? I now realise there is not much benefit in us paying these debts off. Or is it worthwhile persisting with them to get a reasonable F&F?

 

Any advice would be most appreciated. Thanks.

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Hi soldat and Welcome to CAG

 

Cabot and Capquest buy debts so they may be the legal owners of the debts now...(Littlewoods to Capquest ?) I would send them a CCA request for a copy of the agreements

 

With regards to Moorcroft..they dont and only collect on behalf of ...so send their client a request for that agreement.

 

They have 12 + 2 days to comply and if they fail the agreements are unenforceable in court unless with the courts permission.

 

Subject to their responses you can then review your current payment options.

 

Regards

 

Andy

We could do with some help from you.

PLEASE HELP US TO KEEP THIS SITE RUNNING EVERY POUND DONATED WILL HELP US TO KEEP HELPING OTHER

 

Have we helped you ...?         Please Donate button to the Consumer Action Group - The National Consumer Service

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Thanks Andy

 

I believe Arrow Global are the people Moorcroft are collecting on behalf of.

 

I've read up on CCA requests so will get those sent off. Do I continue to make the same payments as normal between now and the date to comply? I feel like I'm chucking money away if they don't come back with the agreements. (one can hope)

 

Thanks

 

Peter

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Yes...as they make come back with valid copy agreements.

We could do with some help from you.

PLEASE HELP US TO KEEP THIS SITE RUNNING EVERY POUND DONATED WILL HELP US TO KEEP HELPING OTHER

 

Have we helped you ...?         Please Donate button to the Consumer Action Group - The National Consumer Service

If you want advice on your Topic please PM me a link to your thread

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Cheers again Andy

 

Wife is panicking. Found some info about on another debt advice website stating if we've sent F&F letters in the past that we've admitted responsibility for the debt. I assume that these hold no weight legally if they don't have the CCA?

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F&F offers are not necessarily an acknowledgement of debt...it could have been made under duress by anyone...even by the the wrong person unconnected to the agreement.

 

An acknowledgement of debt, commonly referred to as an “AOD”, is a document which contains an unequivocal admission of liability by the debtor.

We could do with some help from you.

PLEASE HELP US TO KEEP THIS SITE RUNNING EVERY POUND DONATED WILL HELP US TO KEEP HELPING OTHER

 

Have we helped you ...?         Please Donate button to the Consumer Action Group - The National Consumer Service

If you want advice on your Topic please PM me a link to your thread

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  • 3 weeks later...

Hi Andy

 

I posted the CCA Requests off on the 6th August.

 

I've finally had a reply from all three DCAs.

 

Arrow Global: We do not accept we are the creditor as envisaged but are willing to assist with the request. Collection is meanwhile suspended. Find enclosed your postal order.

 

Cabot: We've been unable to get the information requested from the original lender so your CA is unenforceable. But please continue to pay us (pretty please).

 

Capquest: We've forwarded your request for documentation to Shop Direct Finance.

 

Since it's been 10+2 working days, I assume its safe to stop all payments?

 

Cheers

 

Peter

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yes!!

 

2 debts now removed from the cash cowers milking parlour

please don't hit Quote...just type we know what we said earlier..

DCA's view debtors as suckers, marks and mugs

NO DCA has ANY legal powers whatsoever on ANY debt no matter what it's Type

and they

are NOT and can NEVER  be BAILIFFS. even if a debt has been to court..

If everyone stopped blindly paying DCA's Tomorrow, their industry would collapse overnight... 

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:-D

 

Received another letter from CapQuest today. Placing our account on hold for 28 days while they wait for a response from Shop Direct.

 

Thanks for all your help guys. Only wish I'd found your excellent forum earlier.

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  • 3 years later...

Hi everyone

 

We defaulted with Littlewoods and they sold the debt off to CapQuest in 2014. The original credit agreement was made in 1999. We made token payments to CapQuest from 2014 until 2018 (we didn't know any better). I came across this wonderful forum, learned about CCAs, which we sent off in August 2018 (along with several other DCAs) and they were unable to provide the agreement, and we haven't paid them anything since.

 

We moved house in January this year, we haven't received any correspondence from CapQuest until last week, which was a real surprise after all this time. A "statement of fees". which we ignored.

 

My wife has checked her credit score today and found that she now has a CCJ that was entered onto her report on the 10th November for over £2000 pounds. I think CapQuest have done this deliberately in order to win the CCJ knowing we've moved house and would win since we weren't notified to turn up in court. Infact, if we didn't have the credit report app, I'm guessing we wouldn't know about this until the bailiffs turned up?

 

I understand that I can send a N244 to request a judgement be set aside, but on what basis? That we asked for a CCA and they were unable to provide it? Is that sufficient to have this squashed? Will the court be wondering why we made token payments 3 years ago for 4 years?

Also, my wife is not keen at all in attending court, she gets quite anxious easily, will it look bad if she doesn't attend in person?

 

And lastly, we don't actually know which court, case number etc. that the CCJ was made under. How do we find out those details to put on the form?

 

Thanks very much for any advice, I really appreciate it.

 

Peter

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There are scarcely any in-person hearings nowadays. They are almost all done by telephone and a minor issue like this will definitely be done by telephone.

I understand that you haven't received any papers relating to the claim and also you sent them a CCA request which they did not satisfy.

Have you evidence of any of this?

When you change address, did you inform them as to your new address?

What is the date of this ECJ? Do you have any papers in relation to this now? You should contact the court and ask for copies of everything by email.


 

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Thanks for your reply.

 

We received a letter in response to the CCA saying "Placing your account on hold for 28 days while they wait for a response from Shop Direct." We never received any more letters in relation to this, only the usual statements.

 

No, we did not inform any DCAs of change of address. We didn't think we needed to.

 

The date is the 10th November. We have no paperwork or anything, it's just what's showing on her credit report on the ClearScore app. We've since found the case number on the app.

 

I stand corrected. My wife has just found a letter from them saying they "regrettably" couldn't find the original CCA and were unable to provide it. :)

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old and new threads merged..

so you moved without informing your debt owners...opps big mistake!

now write to the others ASAP simply informing them of your correct address.

 

have you a copy of the particulars of claim please?

if not you need to go ring northants bulk and ask for a copy of the claimform particulars of claim and the address it was served too & a copy of the CCJ. by email pdf

 

then we can move you fwd.

dx

please don't hit Quote...just type we know what we said earlier..

DCA's view debtors as suckers, marks and mugs

NO DCA has ANY legal powers whatsoever on ANY debt no matter what it's Type

and they

are NOT and can NEVER  be BAILIFFS. even if a debt has been to court..

If everyone stopped blindly paying DCA's Tomorrow, their industry would collapse overnight... 

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  • dx100uk changed the title to Backdoor Capquest CCJ - old CAT debt - 3 years after CCA Request not fulfilled

Wife rang them at lunch time. They've sent 2 emails.

 

1) Particulars and 2) Claim Forms and Guidance.


There's no CCJ or anything. Here is a copy of the particulars:
 

CAPQUEST INVESTMENTS LIMITED vs xxxxxx

Claimant’s Solicitor DRYDENS LIMITED

Tel: 0113 8233377

Ref: xxxxx

Amount:£ 2xxx.xx

 

1. THE CLAIM IS FOR THE SUM OF £2xxx.xx IN RESPECT OF MONIES OWING BY THE DEFENDANT ON A CREDIT AGREEMENT HELD BY THE DEFENDANT WITH SHOP DIRECT UNDER ACCOUNT NUMBER xxxxx UPON WHICH THE DEFENDANT FAILED TO MAINTAIN PAYMENTS. 

2. A DEFAULT NOTICE WAS SERVED UPON THE DEFENDANT AND HAS NOT BEEN COMPLIED WITH.

3. THE BALANCE OWED WAS ASSIGNED FROM SHOP DIRECT TO THE CLAIMANT, AND THE DEFENDANT HAS BEEN  NOTIFIED OF THE ASSIGNMENT BY LETTER.

CONTACT DRYDENS FAIRFAX SOLICITORS ON 0113 823 3418       

 

Think she's gonna have to ring them back.

 

I've sent off the letters to notify other agencies of CoD.

 

Peter

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if judgement was 10th nov this year

give it a few days it could be in the post. and i bet it comes to the correct address..:pound:

please don't hit Quote...just type we know what we said earlier..

DCA's view debtors as suckers, marks and mugs

NO DCA has ANY legal powers whatsoever on ANY debt no matter what it's Type

and they

are NOT and can NEVER  be BAILIFFS. even if a debt has been to court..

If everyone stopped blindly paying DCA's Tomorrow, their industry would collapse overnight... 

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so then she needs a copy please

 

dx

 

please don't hit Quote...just type we know what we said earlier..

DCA's view debtors as suckers, marks and mugs

NO DCA has ANY legal powers whatsoever on ANY debt no matter what it's Type

and they

are NOT and can NEVER  be BAILIFFS. even if a debt has been to court..

If everyone stopped blindly paying DCA's Tomorrow, their industry would collapse overnight... 

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She rang back, they said they don't have the claim form as they don't keep them. If we want a copy, we have to ring their solicitors.

 

Should I get her to ring them for it?


Got the CCJ. What information do you need from it?

 

It shows our previous address, and:


To the Defendant

You have not replied to the claim form.
It is therefore ordered that you must pay the claimant £2,xxx.xx for debt (and interest to date of judgment) and £217.00 for costs .
You must pay the claimant the total of    £2,xxx.xx    forthwith

 

It's dated the 10th November. There's no other details other than how to pay.

 

What do I do now? Pay the fees, and fill in and send off the N244 form? Stating wrong address, include the letter they sent me dated October (showing they had my address in October). Do I mention / include the letter stating they don't have the CCA? Is there a template for this sort of thing?

 

 

Thanks

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so you have everything now

the CCJ copy

and the POC from the claimform.

 

there are 2 things that are needed to be met to get a set aside

 

1. proof that you informed the OC or the debt owner in WRITING of your new address before the claim was issued.

2. a basic defence that shows you do not owe the sum claimed or the sum is wrong.

 

as it goes i cannot see proof of either.

 

dx

 

please don't hit Quote...just type we know what we said earlier..

DCA's view debtors as suckers, marks and mugs

NO DCA has ANY legal powers whatsoever on ANY debt no matter what it's Type

and they

are NOT and can NEVER  be BAILIFFS. even if a debt has been to court..

If everyone stopped blindly paying DCA's Tomorrow, their industry would collapse overnight... 

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Thanks dx. I appreciate you giving me your time.

 

Do you mean we don't have any defense to have it set aside?

 

I was under the impression that it'd be set aside purely on the basis it was sent to wrong address and we were unable to respond to the claim.

Edited by soldat
accidental submit.
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can you meet the two requirements?

 

 

please don't hit Quote...just type we know what we said earlier..

DCA's view debtors as suckers, marks and mugs

NO DCA has ANY legal powers whatsoever on ANY debt no matter what it's Type

and they

are NOT and can NEVER  be BAILIFFS. even if a debt has been to court..

If everyone stopped blindly paying DCA's Tomorrow, their industry would collapse overnight... 

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Well no, I have no proof that I sent a change of address even if I had.

 

I only have a letter that states they were unable to produce the credit agreement.

 

So am I wasting my money trying to get it set aside is what you're saying?

 

Find letter attached.

cca.pdf

 

I also have a letter (notice about default sums) from them dated 27th October to my current address, dated 2 weeks before the judgement date. That would be useful too?

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what date is that PDF please 

and was this to/from you new address or the old one?

Notice of sums in arrears letter was to your present address ?

 

 

please don't hit Quote...just type we know what we said earlier..

DCA's view debtors as suckers, marks and mugs

NO DCA has ANY legal powers whatsoever on ANY debt no matter what it's Type

and they

are NOT and can NEVER  be BAILIFFS. even if a debt has been to court..

If everyone stopped blindly paying DCA's Tomorrow, their industry would collapse overnight... 

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1 hour ago, soldat said:

I also have a letter (notice about default sums) from them dated 27th October to my current address, dated 2 weeks before the judgement date. That would be useful too?

opps missed this bit 

 

thats good news and useful.

 

dx

 

please don't hit Quote...just type we know what we said earlier..

DCA's view debtors as suckers, marks and mugs

NO DCA has ANY legal powers whatsoever on ANY debt no matter what it's Type

and they

are NOT and can NEVER  be BAILIFFS. even if a debt has been to court..

If everyone stopped blindly paying DCA's Tomorrow, their industry would collapse overnight... 

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The CCA letter is dated 12/09/2018 and sent to old address.

 

The notice of sums is dated 27th October and sent to new address. (find attached).

 

The issue costs / fees were incurred on the 11th October apparently.

 

So they filed claim against us to old address, then of a sudden have our new address to send notice of default sums... that's very fishy.

 

nos.pdf

Edited by soldat
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