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About soldat

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  1. Hi all I'm looking for some advice regarding a recent online purchase. I bought a computer monitor online last week which I had delivered on Friday. Unfortunately there are several issues with it that I cannot live with. One of them I’m fairly sure is a manufacturing defect. The monitor was fairly expensive (£450) so I contacted the retailer on Monday and asked to return it for a refund stating what faults it had. I told them I didn’t want a replacement as there seems to be QC issues with these monitors after doing some research and I'd rather buy something else. They repl
  2. Received another letter from CapQuest today. Placing our account on hold for 28 days while they wait for a response from Shop Direct. Thanks for all your help guys. Only wish I'd found your excellent forum earlier.
  3. Hi Andy I posted the CCA Requests off on the 6th August. I've finally had a reply from all three DCAs. Arrow Global: We do not accept we are the creditor as envisaged but are willing to assist with the request. Collection is meanwhile suspended. Find enclosed your postal order. Cabot: We've been unable to get the information requested from the original lender so your CA is unenforceable. But please continue to pay us (pretty please). Capquest: We've forwarded your request for documentation to Shop Direct Finance. Since it's been 10+2 working days, I assume its saf
  4. Cheers again Andy Wife is panicking. Found some info about on another debt advice website stating if we've sent F&F letters in the past that we've admitted responsibility for the debt. I assume that these hold no weight legally if they don't have the CCA?
  5. Thanks Andy I believe Arrow Global are the people Moorcroft are collecting on behalf of. I've read up on CCA requests so will get those sent off. Do I continue to make the same payments as normal between now and the date to comply? I feel like I'm chucking money away if they don't come back with the agreements. (one can hope) Thanks Peter
  6. Hi everyone Looking for some advice regarding debts my wife and I have. So a little history. We took on several credit cards and a catalogue account. I lost my job and was unable to make the minimum payments after racking up the debt. Debts were eventually passed on to DCAs. Here is a list of them with current amount owed: Cabot £1200 (Wife, originally HSBC - 2007) Moorcroft £1800 (Myself, originally HSBC - 2006) Capquest £2200 (Wife, originally Littlewoods - 2014) Debts have been through various other DCAs such as Fenton Cooper, Arrow Global etc. apart from the Li
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