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    • Ok how about this to the CEO? I know it sounds super desperate but lets call a spade a spade here, I am super desperate: Dear Sir, On 29th November 2023 I took out a loan of £5000 with you. Unfortunately very early into 2024 I found myself in financial difficulty (unexpected bills and two episodes of sickness and the tax office getting my tax code wrong resulting in less pay for two months) and I contacted you (MCB) on 13th February 2024 asking if there was any way I could extend the length of my loan to 36 months. I fully explained why I was requesting this and asked for your help. I did not receive a reply to that email so I again contacted you on 7th March 2024 to advise you of a change in my circumstances which resulted in me having to take out a DMP and asking you to confirm that the direct debit had been cancelled. You would have also received confirmation of this DMP from StepChange but you did not acknowledge receipt of my email. I have only managed to make one payment from my loan but did try and contact MCB to discuss extending my loan, help etc.  I have now therefore fallen behind on several of my debts, yours included, and as a result you have lodged a Cifas marker against my name for "evasion of payment", which has resulted in me having to change banks, which has been an extremely difficult process because of the Cifas marker. I do not feel you have been fair or given me the opportunity to fully explain my situation to you before you lodged the marker against my name. I appreciate it is a business and you have acted accordingly, but I did try to make contact to arrange alternative arrangements and at no point, not even to this day, did I ever intend to not repay my loan. I cannot stress to you enough how much this has affected my mental health. I am having trouble sleeping and my existing health condition has been exacerbated by all of this. What I would like you to do is to please, please remove the Cifas marker and let me make arrangements to pay the loan back through a DMP.  Please sir, I am begging for your help here. I am not a dishonest person and I have never been in a situation like this before. I am desperately trying to make things right but this marker is killing me. Please can you help me? I look forward to hearing from you. Yours faithfully,
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HMRC seek repayment after Fast Tax Rebates Ltd take most of rebate


Schipoo
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There may come a time for Schipoo (or CAG) to try and involve MP's and/or the Press to see if pressure can be brought to bear on HMRC .

 

But we're still trying to gather all the info we can from any CAGgers who have been scammed by FTR and any other companies involved.

 

Hopefully, if more "victims" come here, this may improve the chances of HMRC taking note of the complaints about the Scamming Companies.

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Hi Schipoo,

 

I see you posted earlier on Dixon's thread - please only post on your own thread to keep everyone's threads shorter and focused.

 

In any event, you said :--

 

 

I’m worried I might not be doing enough to help myself. I have requested a SAR from Hmrc but I have just been on the gateway and can’t see anything regarding FTR or any details of the claims, unless I’m missing something?


You mentioned a SAR again FTR, should o do that aswell? 
 

Also mentioned was a judgement, does that mean you’re trying to get the money back from FTR?

 

Sorry I sound abit thick!!

 

Personally, I see no point in sending an SAR to FTR as they will not reply. Nor do I think Dixon will get anywhere despite the CCJ awarded to them against FTR.

 

If the SAR has gone off to HMRC, wait for their reply.

 

And do your best to get other victims to sign up here and post their own story.

We could do with some help from you

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Update

 

i have received my SAR but it only has the correspondence attached that hmrc have already sent me, notes from the telephone conversation I had with my case worker and a note between her and a colleague saying that they wouldn’t impose a penalty. Please see below…

 

“I refer to your recent SAR request and attach our response together with all relevant documents. Please note that certain details have been removed from some of the documents for security purposes.

 

Sandra Patrick | ISBC C&A Agent Compliance Team |Indv and Small Business Compliance | HM Revenue and Customs| BX9 1LE | | Tel 03000 523401  | [email protected]

 

Please note that email is not a secure medium and if you choose to transmit commercially sensitive information regarding your company or its business practices via email to HMRC you do so at your own risk.  

 

In the above case opening letters were issued 23 February 2021 for 2017/18-2019/20. A reply was received from the customer (tel call followed by email documents) and we are now ready to restart.

 

This case is similar to one that you have recently looked at for me in that the customer was naïve/trusted her agent and it is doubtful whether careless behaviour would be supported if the case went to Tribunal. I believe we should classify this as MDTRC and not charge a penalty.

 

Please can you confirm your agreement to both FRB and no penalty

 

Email from Tech Team 15/06/2021

Subject: EIS CASE -

I agree that this case should be treated as MDTRC for the reason stated. There is no evidence of deliberate behaviour, and I doubt if she will be so trusting again. Therefore it seems highly unlikely that she is going to repeat her mistake.

Internal Notes 12/07/2021

 

Technical advice sought re the particular circumstances of this case. An SA record was set up for expenses over £2,500. The return came in without these expenses so the SA record is automatically closed.

Per technical advice, behaviour agreed as MDTRC. The customer placed trust in her agent

 

Please note that non-personal information relating to HMRC’s internal processes and guidance have been redacted or removed. Names of HMRC officers not directly involved in the compliance check have also been removed.

 

MDTRC - mistake despite taking reasonable care

 

I’ve also had a letter with the results of the review which I believe is the same response Dixon and Alvinsmalvin have had where they state although they empathise the responsibility lies with me to repay as I gave Fast Tax Rebates Ltd my information. 
 

 

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Thanks for the update

 

FRB = future revenue benefit

 

Can you upload the letter you refer to in the last para of your last post but hide all identifiers  - see out upload guide.

 

I may suggest you send them the same letter I suggested in the post here, but you should alter it slightly to make it your own - https://www.consumeractiongroup.co.uk/topic/435744-hmrc-asking-me-to-repay-fast-tax-rebates-ltd-scam-rebate/?do=findComment&comment=5122682

 

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read our upload guide carefully

please don't hit Quote...just type we know what we said earlier..

DCA's view debtors as suckers, marks and mugs

NO DCA has ANY legal powers whatsoever on ANY debt no matter what it's Type

and they

are NOT and can NEVER  be BAILIFFS. even if a debt has been to court..

If everyone stopped blindly paying DCA's Tomorrow, their industry would collapse overnight... 

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Use pdfreducer listed in our upload guide

please don't hit Quote...just type we know what we said earlier..

DCA's view debtors as suckers, marks and mugs

NO DCA has ANY legal powers whatsoever on ANY debt no matter what it's Type

and they

are NOT and can NEVER  be BAILIFFS. even if a debt has been to court..

If everyone stopped blindly paying DCA's Tomorrow, their industry would collapse overnight... 

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Still really struggling to upload the Hmrc 5 page letter, I’ve downloaded all kinds of apps on my iPhone with no joy. 
 

In the meantime I will be responding  to the SAR as below, please check it’s ok

 

Further to your response regarding my SAR and also the letter dated 27th July, the SAR doesn’t include any information regarding Fast Tax Rebates Ltd, and also how the decision to investigate my tax affairs was reached. You must inform me if the decision was totally random, or if it was information made available to HMRC from whatever source. 
To be clear, I require any tax returns, submissions made, and documents submitted on my behalf from Fas Tax Rebates ltd, communications between Hmrc and Fast Tax Rebates ltd, tax calculations, file notes, memos sent or received, information about the decision to review my tax return and/or income tax affairs. 
 
Please now respond properly to my SAR addressing all relevant points by return of post as you’ve already had the time allowed to respond. 
 
I cannot respond to your last letter regarding the 3 options until I have this information for me to make the decision to move forward, consider all the data and take advice. 
Please therefore postpone any action until hmrc respond to my SAR has been completed properly. 

 

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Yes, that's fine for now.

 

Practice scanning or taking photos of doc'ts so you can post them when needed as PDF's.

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On 09/08/2021 at 17:43, dx100uk said:

I have emailed my local MP today and another person has come forward who has also had the same experience, plus I have requested the others I know to do the same 

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Hi Schipoo,

 

If you know others who have fallen into the same trap, please get them to register on CAG and post here in our HMRC forum, on their own new threads.

 

The more who register here, the better the chance to influence how HMRC respond to this scenario.

We could do with some help from you

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Hi,

 

last year a company called FTR Ltd contacted me and advised i was possibly due a tax rebate. I agreed to let them check, they came back to me a couple of weeks later and said I was due a rebate for the sum of £2626 which they would pay into my bank.

 

I received a letter from Hmrc a couple of weeks ago requesting a sum of £7800 or send proof of the enterprise scheme I had invested in. I’d never heard of an enterprise scheme or had this amount of money. A self assessment has been done in my name which I was never told about and would never of agreed to.  

 

I was also never told about any investment scheme. I have reported this to action fraud, emailed HMRC with a crime reference number and asked them for a SAR and to put this on hold until it’s looked into as this company had scammed me. I’ve not heard anything back yet apart from that they are looking into it. The deadline was 7th aug,

 

I’m getting a little worried as I’ve not heard anything back. I’m not sure what to do next or how to try resolve this as the company that have made the fraudulent claim in my name are now where to be found. Any help with this would be much appreciated.

 

Thank you

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  • honeybee13 changed the title to HMRC asking for rebate back - Fast Tax Rebates Ltd scam

Hello, welcome to CAG.

 

I'm very sorry to hear that you've come into contact with this firm. We have other threads about them and the same thing seems to have happened to you, sadly. You've done the right thing by telling Action Fraud and sending the SAR. I don't know about the deadline, but site team member @slick132is great on HMRC matters - I expect they'll be around later.

 

If FTR Ltd followed the same MO as with our other members, they asked you for access to your online Government Gateway account and then the code that HMRC sent you in the post? Please have a read of the other threads here. Nobody has reached a conclusion so far, but you'll understand a bit more about what's happened.

 

Best, HB

Illegitimi non carborundum

 

 

 

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7 minutes ago, honeybee13 said:

Hello, welcome to CAG.

 

I'm very sorry to hear that you've come into contact with this firm. We have other threads about them and the same thing seems to have happened to you, sadly. You've done the right thing by telling Action Fraud and sending the SAR. I don't know about the deadline, but site team member @slick132is great on HMRC matters - I expect they'll be around later.

 

If FTR Ltd followed the same MO as with our other members, they asked you for access to your online Government Gateway account and then the code that HMRC sent you in the post? Please have a read of the other threads here. Nobody has reached a conclusion so far, but you'll understand a bit more about what's happened.

 

Best, HB

Hi, thanks for getting back to me so quick. Yes seems the same, I received a code from HMRC. I’ll have a read through the other threads. Thank you 

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Brad, are you able to access your self-assessment form on the HMRC website please? It doesn't help your cause at the moment, but dixon2094's tax record shows that the company FTR said he invested in was linked to Alan O'Hara who set up FTR Ltd.

 

I know that the EIS question is on page Ai 2 of a tax return but I'm not sure where the company name is shown. Maybe @dixon2094 could tell us where they found the information on their online return.

 

As you may have read, there's no public list of companies that are allowed to run an EIS so you can't check, but it's very disappointing that HMRC may not be checking.

 

But if you could tell us which company FTR put on your tax returns, it could come in useful later on.

 

Did you change your password after you got the rebate? If you didn't, once you've tried to find the information for us, I think it's worth doing that.

 

HB

Illegitimi non carborundum

 

 

 

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Hi @honeybee13 I don’t know, I’ve never tried to, I’ve never received any details for the self assessment, I didn’t even know one had been opened until last month. I’ll check the paperwork I received from HMRC last month. If it’s not do I request this from HMRC? I’ve never done a self assessment so not sure what to do or where to go for it?

 

Thanks 

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What FTR normally did was to ask for P60s and access to your online account, then they submitted what suited them. Does this sound familiar?

 

Have you ever used your online tax account? And do you have any paperwork for what happened?

 

HB

 

 

Illegitimi non carborundum

 

 

 

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Well, I think it's worth trying to access your government gateway account for your own peace of mind in the future. You don't want anyone connected with FTR accessing your tax records again, which I think they could because you gave them the code.

 

Did you give them your P60s?

 

ETA: link about online tax accounts.

 

WWW.GOV.UK

Sign in to or set up a personal tax account to check and manage HMRC records: includes Income Tax, change of...

 

HB

Illegitimi non carborundum

 

 

 

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Ok I’ll do that thank you. Yes I gave it them, ive emailed HMRC as well to take any 3rd party off my account. I don’t even know how to access my tax records? Do you think it’s worth ringing HMRC? I’ve never done or been through anything like this. It’s really worrying me. 
 

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