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    • further polished WS using above suggestions and also included couple of more modifications highlighted in orange are those ok to include?   Background   1.1  The Defendant received the Parking Charge Notice (PCN) on the 06th of January 2020 following the vehicle being parked at Arla Old Dairy, South Ruislip on the 05th of December 2019.   Unfair PCN   2.1  On 19th December 2023 the Defendant sent the Claimant's solicitors a CPR request.  As shown in Exhibit 1 (pages 7-13) sent by the solicitors the signage displayed in their evidence clearly shows a £60.00 parking charge notice (which will be reduced to £30 if paid within 14 days of issue).  2.2  Yet the PCN sent by the Claimant is for a £100.00 parking charge notice (reduced to £60 if paid within 30 days of issue).   2.3        The Claimant relies on signage to create a contract.  It is unlawful for the Claimant to write that the charge is £60 on their signs and then send demands for £100.    2.4        The unlawful £100 charge is also the basis for the Claimant's Particulars of Claim.  No Locus Standi  3.1  I do not believe a contract with the landowner, that is provided following the defendant’s CPR request, gives MET Parking Services a right to bring claims in their own name. Definition of “Relevant contract” from the Protection of Freedoms Act 2012, Schedule 4,  2 [1] means a contract Including a contract arising only when the vehicle was parked on the relevant land between the driver and a person who is-   (a) the owner or occupier of the land; or   (b) Authorised, under or by virtue of arrangements made by the owner or occupier of the land, to enter into a contract with the driver requiring the payment of parking charges in respect of the parking of the vehicle on the land. According to https://www.legislation.gov.uk/ukpga/2006/46/section/44   For a contract to be valid, it requires a director from each company to sign and then two independent witnesses must confirm those signatures.   3.2  The Defendant requested to see such a contract in the CPR request.  The fact that no contract has been produced with the witness signatures present means the contract has not been validly executed. Therefore, there can be no contract established between MET Parking Services and the motorist. Even if “Parking in Electric Bay” could form a contract (which it cannot), it is immaterial. There is no valid contract.  Illegal Conduct – No Contract Formed   4.1 At the time of writing, the Claimant has failed to provide the following, in response to the CPR request from myself.   4.2        The legal contract between the Claimant and the landowner (which in this case is Standard Life Investments UK) to provide evidence that there is an agreement in place with landowner with the necessary authority to issue parking charge notices and to pursue payment by means of litigation.   4.3 Proof of planning permission granted for signage etc under the Town and country Planning Act 1990. Lack of planning permission is a criminal offence under this Act and no contract can be formed where criminality is involved.   4.4        I also do not believe the claimant possesses these documents.   No Keeper Liability   5.1        The defendant was not the driver at the time and date mentioned in the PCN and the claimant has not established keeper liability under schedule 4 of the PoFA 2012. In this matter, the defendant puts it to the claimant to produce strict proof as to who was driving at the time.   5.2 The claimant in their Notice To Keeper also failed to comply with PoFA 2012 Schedule 4 section 9[2][f] while mentioning “the right to recover from the keeper so much of that parking charge as remains unpaid” where they did not include statement “(if all the applicable conditions under this Schedule are met)”.     5.3         The claimant did not mention parking period, times on the photographs are separate from the PCN and in any case are that arrival and departure times not the parking period since their times include driving to and from the parking space as a minimum and can include extra time to allow pedestrians and other vehicles to pass in front.    Protection of Freedoms Act 2012   The notice must -   (a) specify the vehicle, the relevant land on which it was parked and the period of parking to which the notice relates;  22. In the persuasive judgement K4GF167G - Premier Park Ltd v Mr Mathur - Horsham County Court – 5 January 2024 it was on this very point that the judge dismissed this claim.  5.4  A the PCN does not comply with the Act the Defendant as keeper is not liable.  No Breach of Contract   6.1       No breach of contract occurred because the PCN and contract provided as part of the defendant’s CPR request shows different post code, PCN shows HA4 0EY while contract shows HA4 0FY. According to PCN defendant parked on HA4 0EY which does not appear to be subject to the postcode covered by the contract.  6.2         The entrance sign does not mention anything about there being other terms inside the car park so does not offer a contract which makes it only an offer to treat,  Interest  7.1  It is unreasonable for the Claimant to delay litigation for  Double Recovery   7.2  The claim is littered with made-up charges.  7.3  As noted above, the Claimant's signs state a £60 charge yet their PCN is for £100.  7.4  As well as the £100 parking charge, the Claimant seeks recovery of an additional £70.  This is simply a poor attempt to circumvent the legal costs cap at small claims.  7.5 Since 2019, many County Courts have considered claims in excess of £100 to be an abuse of process leading to them being struck out ab initio. An example, in the Caernarfon Court in VCS v Davies, case No. FTQZ4W28 on 4th September 2019, District Judge Jones-Evans stated “Upon it being recorded that District Judge Jones- Evans has over a very significant period of time warned advocates (...) in many cases of this nature before this court that their claim for £60 is unenforceable in law and is an abuse of process and is nothing more than a poor attempt to go behind the decision of the Supreme Court v Beavis which inter alia decided that a figure of £160 as a global sum claimed in this case would be a penalty and not a genuine pre-estimate of loss and therefore unenforceable in law and if the practice continued, he would treat all cases as a claim for £160 and therefore a penalty and unenforceable in law it is hereby declared (…) the claim is struck out and declared to be wholly without merit and an abuse of process.”  7.6 In Claim Nos. F0DP806M and F0DP201T, District Judge Taylor echoed earlier General Judgment or Orders of District Judge Grand, stating ''It is ordered that the claim is struck out as an abuse of process. The claim contains a substantial charge additional to the parking charge which it is alleged the Defendant contracted to pay. This additional charge is not recoverabl15e under the Protection of Freedoms Act 2012, Schedule 4 nor with reference to the judgment in Parking Eye v Beavis. It is an abuse of process from the Claimant to issue a knowingly inflated claim for an additional sum which it is not entitled to recover. This order has been made by the court of its own initiative without a hearing pursuant to CPR Rule 3.3(4)) of the Civil Procedure Rules 1998...''  7.7 In the persuasive case of G4QZ465V - Excel Parking Services Ltd v Wilkinson – Bradford County Court -2 July 2020 (Exhibit 4) the judge had decided that Excel had won. However, due to Excel adding on the £60 the Judge dismissed the case.  7.8        The addition of costs not previously specified on signage are also in breach of the Consumer Rights Act 2015, Schedule 2, specifically paras 6, 10 and 14.   7.9        It is the Defendant’s position that the Claimant in this case has knowingly submitted inflated costs and thus the entire claim should be similarly struck out in accordance with Civil Procedure Rule 3.3(4).   In Conclusion   8.1        I invite the court to dismiss the claim.  Statement of Truth  I believe that the facts stated in this witness statement are true. I understand that proceedings for contempt of court may be brought against anyone who makes, or causes to be made, a false statement in a document verified by a statement of truth without an honest belief in its truth.   
    • Well the difference is that in all our other cases It was Kev who was trying to entrap the motorist so sticking two fingers up to him and daring him to try court was from a position of strength. In your case, sorry, you made a mistake so you're not in the position of strength.  I've looked on Google Maps and the signs are few & far between as per Kev's MO, but there is an entrance sign saying "Pay & Display" (and you've admitted in writing that you knew you had to pay) and the signs by the payment machines do say "Sea View Car Park" (and you've admitted in writing you paid the wrong car park ... and maybe outed yourself as the driver). Something I missed in my previous post is that the LoC is only for one ticket, not two. Sorry, but it's impossible to definitively advise what to so. Personally I'd probably gamble on Kev being a serial bottler of court and reply with a snotty letter ridiculing the signage (given you mentioned the signage in your appeal) - but it is a gamble.  
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      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
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Issue with a table saw....damaged


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Ok the first letter was to amazon rejecting the first saw and advising them to collect it (still haven't even though to mitigate I have been on chat four times already to mention this and taken screen shots). 

 

The second letter (also to amazon) was regarding the replacement order, also reserving the right to reject if Bosch do not fix the table saw and deem it to be amazons fault for the damage.  - To remind you Bosch has collected the second one to see about fixing it. 

 

I have had the first saw sitting around since it was delivered,  around 1 April

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Okay. So let's say that the second one is in hand. I suggest that you send a letter to Amazon explaining to them what has happened with the second saw and tell them that you will let them know the result of the repair by Bosch but that you are reserving your position.

Deal with the other saw – the first one which is still at your home – completely separately. Keep the correspondence separate – sent in separate envelopes et cetera.

I think that you have had it at your home quite long enough and I think you should now tell Amazon that it has gone on too long and that will now levying a daily storage charge if they have not collected it in seven days time. You should decide a rate – but it seems to me that for an item so large and so heavy, 5 pounds per day is reasonable. Tell them what the rate is.

If they pick it up in the next two or three days then you should simply let them have it and forego any service charge. On the other hand if it goes on long enough before being collected that the amount of money become significant, then if they attempt to collect it, you should allow them to have it that then you should think about claiming the money from them in a County Court action which we will help you with.

Don't expect them to be pleased about it but if they end up owing you hundred pounds also on the storage charge then frankly I think it would be worth it. You have given adequate notice.

Of course, it's up to you and you might decide at the end of the day that the whole thing is too much hassle you get your machine back from Bosch correctly repaired and you get rid of the other one. This is a decision you will have to make once the matter is sorted out.

If this business goes on for too long – and I'm talking about say two months or three months, then I think we will have to consider giving Amazon notice that you are going to sell the extra saw, deduct your storage costs and give them the rest the money.

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Ok - sure - I wrote to amazon on the 21 April (recorded) and gave them until the 28th to collect it, have also been on chat twice to give them the opportunity to collect it.  They haven't, still sitting here - I did advise a £5 levy per day - so I'll start the clock - but as you say I will send another letter copy that first one in advising I am charging, if they do collect it ASAP then I will let that slide, if they don't then I will proceed as you suggest. 

 

In regards to the bosch (possibility to repair) have sent that letter also reserving the right to reject as you suggest.  

 

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I think it's important to give them notice that a storage charge will be applied.
I think seven days is not unreasonable.

Don't forget, that if you do apply a storage charge and if you want to claim from them then you will deftly have to litigate for it. Don't expect them to pay without being forced to buy a court order. Give proper notice so that you are squeakyclean

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Oh I agree, I wrote on the 21 giving them until the 28, no response, no collection. 

 

I am going to write again tonight and enclose a copy of the first letter also and advise that I am now charging them (try to see if they get to pick it up sooner). 

 

Was thinking something like this....

 

I wrote to you on the 21 April 2021 (copy enclosed) rejecting my Bosch Professional 0601B42070 GTS 635-216 that I purchased from you at amazon.co.uk. 

 

I advised that after numerous attempts to have you collect this item that if it was not collected by the 28 April 2021 I would levy a charge of five pounds per day storage.

 

As you have failed to collect the item this levy is now being enforced.  I shall not be communicating again to ask you to collect this item. I advise you to collect the goods in order to mitigate the costs you will incur. 

 

 

(please feel free to alter). 

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Well I don't like the use of the word "would" levy a 5 pounds charge. It makes you sound like a supplicant.

I would point out that given the weight of the item – 26 kg (or whatever it is) and the size of the item –HxWxD - and that you are obliged to keep it in your own home, you consider that they had more than ample time to collect it and it is now putting you to huge inconvenience and you are proposing to levy a storage charge of 5 pounds per day starting XXX date.

If they will not pay this then you will sue them for the full amount plus interest

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Interestingly this evening I’ve just had an email from Bosch to advise they will not be repairing the tablesaw but replacing it. I should receive it within 5 working days. 
 

fingers crossed this one is ok!

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Sounds like a great result.

That makes the whole thing a lot easier so let's see what happens about the collection of the other one

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  • 2 weeks later...

I am back....with the update....

 

After two letters to Amazon no one has bothered to get in contact or collect the faulty table saw (as of the time of writing this). 

 

In regards to the one Bosch took back, they agreed to replace it - didn't have any stock and said that wouldn't be possible until June, however today I have an email saying they have decided to upgrade it to the slightly 'better model' and have sent that out,  fingers crossed that is good. 

 

As Bosch took the initiative and replaced the faulty unit with a new one that now leaves only the issue of the original unit from amazon that they never bothered to collect. 

 

How best to proceed from this point?

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So what does the storage fee come to now?

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The first letter was dated 21.4.2021 and sent to them advising £5 charge, the second letter went 05.05.2021, on the original letter gave them until the 28.04 to collect it and they didn't. 

 

So if we count 28.04 until writing this 18 days @ £5 per day = £90

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I think it's important to keep the really tight paper trail – so why not write to them and refer to your previous letters and their lack of any response and point out that the storage charge is now £XXX and increasing and that they should advise you as to the arrangements they are making for collection.

They will probably ignore this as well but at least you are showing lots of good faith and a lot of effort to get it sorted and to help them mitigate their losses

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Start checking resale values on eBay

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  • 2 weeks later...

Ok I have an update - today I received an email from amazon saying they have charged the card that was paid for the saw (even though I deleted it from the account). I have logged in and seen that a Pending charge is on my card. 

 

Needless to say they have no responded to any of the correspondence or collected the saw. 

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Contact your bank and challenge the payment. Was a debit card or credit card?

If the bank refuses to reverse the payment, then write to Amazon and tell them that the saw has been available for their collection for some considerable time and they have ignored your correspondence.

It looks as if we may have to begin a claim against Amazon if they have taken the money

 

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Well give them a warning over the phone anyway and following up in writing with a clear instruction that is not to be paid.

Tell them the whole thing is in dispute and you have detailed correspondence and that they are breaching consumer rights laws. Phone up, given that message – try and get a reference number – and then put it all in writing and use that reference number.

Once again, a substantial paper trail where you let everybody know as much as possible about everything – especially in advance – is always an extremely good idea

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I can't raise a dispute until the transaction gets posted to my statement at the present it has been authorised but only as pending, amazon haven't claimed the funds.  Once they claim it will appear and I can automatically go into my accountant raise the dispute uploading all the correspondence. 

 

I will not write to amazon (as the charge will probably show on the card fully in the next could of days) however I will go on amazon chat and also get a chat recording. Once the charge shows and I have raised a dispute then I will contact amazon again in writing as I will have the dispute reference number. 

 

Do I leave it as a dispute or do I issue proceedings after that?

 

I have now stored it since the 21 April since I rejected it - 28 April was the final date I gave before charing them £5 storage per day. 

 

 

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Let's see how it goes – but for the moment I would give a written instruction to the bank not to pay so that you have got it on record. Also send another written reminder to Amazon that they have failed to collect it and that they are still incurring storage charges.

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Ok so a bit of a twist, I spoke to amazon on the chat, wrote everything that happened failed to collect blah blah, letter of x date, charges from this date etc. Now you have failed to collect and charged me. 

 

The response....

 

Sorry - have issued a refund and arranged another collection. It will be collected within 4 days. 

 

I went on to complaint that I was letting them have the saw back but they still have to pay the storage fees. 

 

Furthermore....we will pay the storage fees once it has been collected. 

 

 

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Excellent. You got that all in writing?

Make sure you have got a printout of it all to supply to your bank in case there is any issue about a chargeback – in case they don't reimburse you.

Also once they have collected it, you should be prepared to send them an invoice.

Things can still go wrong – but it's looking very interesting. Thanks for the update.

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  • 1 month later...

I am back after so long, so the update here is that they STILL have not collected the other table saw. Secondly the charge they placed on my card was credited a few days later. 

 

My stance if you agree is to write to them one last time then advising I will dispose of the saw as they have failed to collect it.  Sell it and keep the money as they have to pay the storage fee. 

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In principle you are right.

How long has it been since you first informed them and how long have you had the saw in your possession?

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