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    • best to be sure it is a N279. not that they pull any underhand stunts of course   but we have seen it. your bal is now £0 but we'll still attend court as you'll probably not as we've said we've closed the account and we'll get a judgement by default. dx  
    • Sorry, last bit They had ticked that they wanted the application dealt with without a hearing, so is there any relevance that a date and time to attend said hearing has been sent out ?
    • I've not seen it personally but I think that's the letter Dad has had from Overdales. I'll see it tomorrow. It states balance: zero
    • Agreed as you clearly have little faith in your star runners, mind you - I have less - conditional on the welcher clause I defined being part, and that we are talking about the three defined candidates: Tice Farage and Anderson - not anyone anywhere as reform might (outside chance) get someone decent to run somewhere. If any of the three dont run - they count as a loss.   welcher clause. "If either of us loses and doesn't pay - we agree the site admin will change the welchers avatar permanently to a cows ass - specific cows ass avatar chosen by the winner - with veto by site on any too offensive - requiring another to be chosen  (or of course, DP likely allows you can delete your account and all your worthless posts to cheapskate chicken out and we'll just laugh) "
    • This is the full details, note they have made an error (1) in that paragraph 5 stated 14 days before hearing not 7. Surely a company of their size would proof read and shouldn't make basic errors like that 1) The Claimant respectfully applies for an extension of time to comply with paragraph 5 of the Order of Deputy District Judge XXX dated XX March 2024 i.e. the evidence upon which the parties intend to rely shall be filed and served not later than 7-days before the hearing. 2) The Claimant seeks a short extension of time allow them to further and properly investigate data provided to them by Royal Mail which is of importance to the proceedings and determination of the Claim. 3) The Claimant and Royal Mail have an information sharing agreement. Under the agreement, Royal Mail has provided data to the Claimant in respect of the matters forming the basis of these proceedings. The Claimant requires more time to consider this data and reconcile it against their own records. The Claimant may need to seek clarification and assurances from Royal Mail before they can be confident the data is correct and relevant to the proceedings i.e. available to be submitted as evidence. 4) The Claimant's witness is currently out of the office on annual leave and this was not relayed to DWF Law until after the event which has caused a further unfortunate delay. 5) The Court has directed parties to file and serve any evidence upon which they intend to rely not later than 14- days before the hearing i.e. by 4pm on 6 June 2024. Regrettably, the Claimant will have insufficient time to finalise their witness evidence and supporting exhibits as directed. We therefore respectfully apply to extend the time for filing/serving evidence so that the evidence upon which the parties intend to rely by filed and served not later than 7-days before the hearing i.e. by 4pm on 13 June 2024. 6) This application is a pre-emptive one for an extension of time made prior to the expiry of the deadline. In considering the application, the Court is required to exercise its broad case management powers and consider the overriding objective. 7) In circumstances where applications are made in time, the Court should be reticent to refuse reasonable applications for extensions of time which neither imperil hearing dates nor disrupt proceedings, pursuant to Hallam Estates v Baker [2014] EWCA Civ 661. 😎 It is respectfully submitted that the application is made pursuant to the provisions of CPR 3.1(2)(a) and in accordance with the overriding objective to ensure the parties are on an equal footing when presenting their cases to the Court. The requested extension of time does not put the hearing at risk and granting the Application will not be disruptive to the proceedings.   They have asked for extension Because 2) The Claimant requires additional time to consider and reconcile data received from Royal Mail which is relevant to these proceedings against their own data and records in order to submit detailed evidence in support of this Claim.
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    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

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      This is good ethical practice.

      It would be very nice if the parcel delivery companies – including EVRi – practised this kind of thing as well.

       

      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
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EVRi Lost Parcel - Court Claim Issued **SETTLED AT MEDIATION**


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You haven't included a reference number

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I'm sure that they will respond – but just in case, make sure that you keep a good diary note so that on or about day 14/15/16 you start checking up the County Court website to see whether you can apply for judgement.

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  • 2 weeks later...

Thank you. This is absolutely normal. If you read around you will probably even find some copies of their standard template defence. Also you will see how other people's similar stories have progressed similarly

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Hi Again

 

I've been compiling my court documents today ready for potential court hearing. In one of the very first messages from Hermes they state

 

Quote

We're so sorry that despite an extensive investigation, we have not been able to locate your parcel.

 

 

I would like to draw on this point and ask them to provide evidence as to what their  'extensive investigation' comprised. Should I write to them and ask for this information in preparation, or wait until the mediation or hearing?

 

Thanks

Edited by stormfly
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I don't think you need to start compiling documents yet.

Please read the other stories on the sub- forum and you will see how it progresses. If it goes to mediation then you really won't need many documents at all – just simply a good grasp of your own situation and an understanding of the principles

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  • 4 weeks later...

Hi Bankfodder. Papers were issued 18th March and the date of service was deemed to be served was 23rd March.
The defendant responded with acknowledgement and asked for 28 days from date of Service to file a response.

 

28 days is up today ( if 23rd March is counted as day 1) and I have not received anything further from the defendant.

 

Can I now go ahead and request judgment?

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You shouldn't even be asking. You should be checking the money claim website regularly and applying for judgement the moment it lets you

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Thanks

 

It has let me request judgement since day 14. However, as they responded with acknowledgement of service I thought I had to give them 28 days to file a defence as per their acknowledgement letter.

 

The letter stated they now had 28 days total, from date of service, to file a defence

Edited by stormfly
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This shows that you haven't been doing your reading around the Hermes sub- forum. This question has come up several times and the answer is always the same, you should move in and apply for  judgement as soon as you possibly can. You don't need to ask for permission.

Until you apply for judgement there is still a chance that they could put in their defence even if it is beyond the deadline.

This means, that you might have allowed them to put in a defence while you were wondering whether or not to apply for judgement.

Big Fail

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I'm struggling to understand this.

The MCOL guidance was quite clear that I needed to give them 28 days if they sent acknowledgement of service. 

 

Notice of Issue  - 18th March

'The court sent it to the defendant by first class post on the 18th March and it will be deemed to be served on the 23rd March 2021"

 

Acknowledgement of Service - 22nd March

'An acknowledgement of Service to your claim has been filed today, which is attached for information. The defendant now has 28 days from the date of service of the claim to file a response"

 

Taking 28 days from the 23rd that takes us to 20th April. Please could you direct me to what I might be missing?

 

Thanks

 

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Have you been to the money claim website and tried to apply for judgement?

If you haven't then do it now

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If it feels that there is some barrier or reason why you shouldn't apply the judgement then it will simply stop you.

If it really is allowing you to apply for judgement now then do it. I'm not sure what the problem is.

Do you want to win your case against Hermes or not?

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So have you applied? Or has it blocked you?

We are all on the edge of our seats

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date top right on claimform +33 cal days (claimform date is ONE in the count) = 19th april. they had till 4pm today to fill a defence

please don't hit Quote...just type we know what we said earlier..

DCA's view debtors as suckers, marks and mugs

NO DCA has ANY legal powers whatsoever on ANY debt no matter what it's Type

and they

are NOT and can NEVER  be BAILIFFS. even if a debt has been to court..

If everyone stopped blindly paying DCA's Tomorrow, their industry would collapse overnight... 

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Don't be surprised if tomorrow you are notified that there is a bar on the process – which means that they have filed the defence and you are now prevented from applying for judgement.

However, you should certainly try and if it allows you – then go ahead and apply. It has happened once or twice that Hermes had missed the deadline.

 

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Excellent well done.

It's strange because that is to people now who have managed to slip into the deadline. Very unusual that Hermes didn't get there first.

However, do appreciate that your application for judgement has to be processed and if Hermes managed to get their defence in before it has been processed, then there defence will take priority

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Hi again, as you pointed out they managed to get a bar on the process and the Judgement was rejected.
I've received their defence and direct questionnaire today,-6 days late. Hermes really are a piece of work, I'll be making sure the mediator knows the lengths Hermes go to to crush their customers 😠
Now to fill in this questionnaire and get is sent back.

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Please post up the defence in pdf format. I suppose it will be the same as all the others but we may as well see it.

 

What makes you think that the mediator or anybody else cares

 

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Sorry, I've got no way to scan it at the moment but its the same as the others. They admit to losing the parcel but deny the claim value based on their contractual terms and that I did not opting for their 'increased compensation'. 

 

Its not so much about caring, but If the mediator is doing their job properly then they should at least acknowledge the situation. My understanding of mediation is that their job is to help the parties find a way to share their perspective and help them find a way to settle by starting from where both parties perspectives lie. 

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