Ah okay, in that case I may just accept the settlement and let the court now. The main reason I hadn't claimed interest was because of religion, however after 2 years of this case and much research I found in this matter it would be fine to claim. But no regrets, the whole process has taught me a lot. Also as there is no confidentiality clause, would it be helpful if I posted the settlement email?

£312 is the full amount that would cover my item plus the fees, is it appropriate to negotiate this with them? There is not a confidentiality clause however they do say something along the lines of them settling is not an admittance of liability for the claim.

I did not claim interest unfortunately, their offer is just based on my original MoneyClaim + trial fee

Hi All, Just had an email from parcel2go and they’re looking to settle, they’ve offered £312, which includes the trial fee. What would be your advice?

If the modifications you are referring to are about adding the new case, that was me but the I found the whole skeleton argument here: I really appreciate the advice and will keep reading my bundle the next two weeks. If everything is okay now I'll get the document sent to Parcel2Go and the court.

Here is my first 4 pages Final Court Bundle 1-4.pdf

Absolutely, I first tried calling and was left on hold for 40 minutes stuck in a loop of robots. I then sent a family member to the court to pay as I work in a different city, and she took the only document we had been sent, the small claims allocation form. The court told her she had to leave all the documents for the case there and then in an envelope if we wanted to pay, which obviously wasn't ready. they asked her to write her phone number on the empty envelope instead and they called two days later to take payment over the phone. I will send across my court bundle shortly.

Hi all, thanks for the help, paying for the trial fee was very complicated but managed to get it done. I have also finished my court bundle, but now I am wondering if is acceptable to file and serve using email?

Hi, I have had some personal issues and have been blowing off this case, however I have noticed the time to pay the fees is fast approaching and would really appreciate any help. I have attached the letter I was sent, however I am unclear of how to pay the trial fees, or the format of the documents I should send. Notice of Allocation to the Small 2-2.pdf

Hi all, it’s been almost a year since I have heard back from the courts in regards to the case. Small claims were not able to get me a mediation and have instead referred me to the court. they have set a date of August 2023 for the hearing, any advice on how to prepare would be appreciated.

Hi all, the DQ has just come in, it’s not clear whether the defendant has selected mediation however I will go ahead and tick the yes box.

Hi sorry I have attached it here. P2G96313864 - DEFENCE.pdf

Thank you for the edit. Should I tick the "you are required to give details of your claim in the box below. If you wish, you may also send detailed particulars direct to the defendant. If you need to do this, please tick here:" box?

The Claimant used the defendants courier service - reference number P2G xxxxxxxx to deliver a laptop, value - £250 to a UK address. On delivery it appeared that the parcel had been tampered with as the contents were missing and the box had been resealed. The defendant refuses to reimburse the claimant the full value of the item The defendant's requirement that a customer is responsible for insuring themselves against the defendant's own negligence or the criminality of its employees are unfair within the meaning of the Consumer Rights Act 2015 and therefore unenforceable. The defendant is in breach of contract. The claimant seeks £250, plus the court fee of £35 for a total of £285

I have managed to get a first draft together for the particulars of claim and am looking to submit the moneyclaim within the next few days. I would appreciate if you could look over the particulars and give me some feedback. The Claimant used the defendants courier service - reference number P2G96313864 - to deliver a laptop, value - £250 to a UK address. The defendant breached the contract by tampering with the package before delivery; The package arrived with different tape compared to the one it was originally sealed with The package contents were missing upon delivery to the recipient The defendant refuses to reimburse the claimant the full value of the item The defendant's requirement that a customer is responsible for insuring themselves against the defendant's own negligence or the criminality of its employees are unfair within the meaning of the Consumer Rights Act 2015 and therefore unenforceable. The claimant seeks £250, plus the court fee of £35 for a total of £285