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    • If you are buying a used car – you need to read this survival guide.
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    • Hello,

      On 15/1/24 booked appointment with Big Motoring World (BMW) to view a mini on 17/1/24 at 8pm at their Enfield dealership.  

      Car was dirty and test drive was two circuits of roundabout on entry to the showroom.  Was p/x my car and rushed by sales exec and a manager into buying the mini and a 3yr warranty that night, sale all wrapped up by 10pm.  They strongly advised me taking warranty out on car that age (2017) and confirmed it was honoured at over 500 UK registered garages.

      The next day, 18/1/24 noticed amber engine warning light on dashboard , immediately phoned BMW aftercare team to ask for it to be investigated asap at nearest garage to me. After 15 mins on hold was told only their 5 service centres across the UK can deal with car issues with earliest date for inspection in March ! Said I’m not happy with that given what sales team advised or driving car. Told an amber warning light only advisory so to drive with caution and call back when light goes red.

      I’m not happy to do this, drive the car or with the after care experience (a sign of further stresses to come) so want a refund and to return the car asap.

      Please can you advise what I need to do today to get this done. 
       

      Many thanks 
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    • Housing Association property flooding. https://www.consumeractiongroup.co.uk/topic/438641-housing-association-property-flooding/&do=findComment&comment=5124299
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    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

      Please note that a recent case against UPS failed on exactly the same issue with the judge held that the Contracts (Rights of Third Parties) Act 1999 did not apply.

      We will be getting that transcript very soon. We will look at it and we will understand how the judge made such catastrophic mistakes. It was a very poor judgement.
      We will be recommending that people do include this adverse judgement in their bundle so that when they go to county court the judge will see both sides and see the arguments against this adverse judgement.
      Also, we will be to demonstrate to the judge that we are fair-minded and that we don't mind bringing everything to the attention of the judge even if it is against our own interests.
      This is good ethical practice.

      It would be very nice if the parcel delivery companies – including EVRi – practised this kind of thing as well.

       

      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
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Lloyds tsb have filed a defence ***WON***


jo1006
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:D:D:D:D:D:D

 

We've done it!! We've won!!

Just rang SC&M and was put through to a very pleasant gentleman who informed me that LTSB have agreed to our claim and will be putting it into our account today. (thats the only bad?? news)

You were all abso-bloody-lutely fantastic folks. Thank you all so very much for your help support and sound advice - especially Gary H, who deserves a medal the size of a dustbin lid for listening to our moans and gripes.

 

How do we donate? I will be donating because although we are not noticing a great benefit to our current finances, we now know we can do it again in the future!!

 

So very very happy..we will be celebrating tonight here in Hull...

Mick and Jo

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CONGRATULATIONS!

 

You must be so relieved - especially to learn that you had no mistakes at all. They really will try to get away with as much as they can. :rolleyes:

 

I hope you enjoy the rest of the day celebrating. :D

 

Lucid :)

 

Mindzai & Lucid vs Lloyds TSB

*Won unconditionally with contractual interest (29.85% compounded)

Lucid's Account - £749.62 * Joint Account - £2019.64 * Mindzai's Account - £595.65

*All settled in full - 6/2/07

*Hearings - 7/2/07

*Prelims sent - 9/8/06

_______

GOT A COURT DATE? A guide to the later stages

 

[sIGPIC][/sIGPIC]

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I've been reading your thread with interest for a while now. Very well done and many congratulations for sticking to your guns and seeing it through. Each time someone wins it inspires the rest if us who are still fighting.

I hope you carry on claiming and winning until your finances are back under control.

Once again, CONGRATULATIONS!!!!!

BELLA 47

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CONGRATULATIONS!!!

 

Very well done - thats fantastic news! :D:):p;)

 

Same goes to you to Pam Pam!

Please remember to DONATE! Help CAG keep up the fight!

 

 

Any advice or opinion is offered informally & without liability. Use your own judgment and if in doubt seek advice of a qualified and insured professional.

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A massive thank you to you Gary. Without your vigilance, we would never have got through this.

Just one more favour - can you tell us how we donate to this amazing site. We can make a small donation this time and hopefully, with our next winning claim, we will be in a position to donate more. We just need guidance on how to do it.

 

Just watched Martin Lewis on the Tonight programme. Weeeee...another thing to get our teeth into. I always thought we were paying too much council tax.

Once I can get onto the voa site (its not working at the moment) I can begin another battle.

It just goes to show, once you begin the battles you cant stop until you win the war.

 

Keep it up folks, we will win in the end.:D:D

Night night you lovely people.

Mick and Jo xx

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Hi Mick and Jo,

 

If you go to the top of the page you should see a box with the following:

 

ALERT! We now have FREE REAL-TIME CHAT - Click Here

 

Do you send emails to your bank? - Consumer Action Group or Bank Action Group email addresses -- Get one of our POP3 email accounts for only £6.00 p.a -- Click Here

 

Need to sell something but fed up with rising on-line auction costs? Try the MarketOvert, Click Here

 

Do you think the Financial Ombudsman should do more? Click here.

 

At the bottom of this box you will see two clickable boxes and the one on the left says:

 

Please donate to keep the site alive.

 

I believe it then takes you to PayPal where you can pay your donation.

 

Lucid :)

Mindzai & Lucid vs Lloyds TSB

*Won unconditionally with contractual interest (29.85% compounded)

Lucid's Account - £749.62 * Joint Account - £2019.64 * Mindzai's Account - £595.65

*All settled in full - 6/2/07

*Hearings - 7/2/07

*Prelims sent - 9/8/06

_______

GOT A COURT DATE? A guide to the later stages

 

[sIGPIC][/sIGPIC]

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  • 1 month later...

No probs, I'll pop over now.:)

Please remember to DONATE! Help CAG keep up the fight!

 

 

Any advice or opinion is offered informally & without liability. Use your own judgment and if in doubt seek advice of a qualified and insured professional.

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