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    • Morning dx and thank you for your message.   With regards to your comment about them not needing to produce the deed, the additional directions ordered by the judge included 'a copy of any assignment o the debt or agreement relied upon'  so that is why I thought that point was relevant?
    • Sorry for the long post but I don't want to miss out any relevant information: My wife bought a car from Trade Centre UK and have been having nothing but trouble with it. Unfortunately we paid of the finance used to buy the car as we weren't expecting this much trouble with the car as we we though we would have protection as buying from a dealer. We are wondering if we can still reject the vehicle since the finance plan has been paid off. Timeline is as follows: 13/12/2023 -15/12/2023 Bought car from Trade Centre UK for £10548 £2000 deposit paid on credit card on 13/12/2023 £8548 on finance from Moneybarn (arranged through Trade Centre UK). picked up car on 15/12/2023 Also bought lifetime warranty for £50/month 25/12/2023 Engine Management Light comes on. The AA called out and diagnosed the following error codes: P0133 - Lambda sensor (bank 1, sensor 1) Oxygen Sensor. Error Message : Slow reaction. Error sporadic P0135 - Lambda sensor heat. circ.(bank1,sensor1) Oxygen Sensor. Error Message : Component defective Due to it being Christmas took a few days to get through to them but they booked me in for 28/12/2023 to run their own diagnostics. 28/12/2023 Took car in to Trade Centre so could check the car – They agreed it was the Oxygen Sensor and Booked me in for repair on 30/01/2024. I was told they had no earlier slots, and I would be fine to carry on driving car when I said I was afraid of problem worse. During diagnosing the problem, they reset the Engine Management Light. During drive home light comes back on. 29/12/2023 - 29/01/2024 I carry on driving the car but closer to the date, engine goes to reduced power every now and again – not being a mechanic I presumed that this was due to above fault. 20/01/2024 Not expecting any more problems paid off the finance on the car using personal loan from bank with lower interest rate. 30/01/2024 Trade Centre replace to O2 sensor (They also take it on a roughly 60mile road trip which seems a bit excessive to me – I can’t prove this as something prompted me take a picture of milage when I handed car in but I forgot take one on collection – only remembered next day.) 06/02/2024 Engine goes in reduced power mode again and engine management light comes on – Thinking the Trade centre’s 28 day warranty period was over I booked the car the into local garage for the next day to get problem fixed under the lifetime warranty package. Fault seems to clear after engine was switched off. 07/02/2024 In the Morning, I take it to local garage who say as the light gone off – the warranty company is unlikely to cover the cost of the repair or diagnostics and recommend I contact them when the light comes back on. In the evening the light comes back on and luckily I manage to get it back to the garage just before it shuts for the day. 08/02/2024 The Garage sends me a diagnostics video showing a lot error codes been picked up by their diagnostics machine including codes for Oxygen sensor and Nox Sensors, Accelerator pedal and several more. Video also shows EGR Hose not connected to the intake manifold properly, they believed this was confusing the onboard system as it is unlikely this many sensors would trigger at same the time but they couldn’t be certain until they repaired the hose. 13/02/2024 Finally get the car back as it took a while to get approval and payment for the repairs from the Warranty company. Garage told me to keep an eye the car as errors had cleared with the hose but couldn’t 100% certain that’s what caused the problem. 06/03/2024 Engine management light comes on again. Fed up I go into Trade Centre as I was just around the corner when it happened and asked them how to reject the car or have the problem fixed. They insist that as it’s over 28 days I need to get the car fixed under the warranty package I purchased and they could no longer fix the car as it was over 28 days. When I tried telling them it appeared to be the same or related problem they said they couldn’t help as I hadn’t contacted them earlier. I asked them if they were willing to connect the car to the diagnostics machine and tell me what the problem was, as a goodwill gesture, which he agreed to do and took the car to the back He came back around 30 minutes later and said they took a look at the sensor they replaced previously and there was nothing wrong with it and engine management light went off when they removed the sensor to check it. When I asked what the error code he couldn’t give me an exact fault but the said it one of the problems I told him earlier (Accelerator pedal). I have this visit audio recorded on my phone – I informed the reps I was recording several times. As the light wasn’t on, local garage couldn’t book me for a repair under warranty. 07/03/2024 Light came on so managed to book back into local garage for the 12/03/2024 Whilst waiting to take car into garage, I borrowed a OBD sensor and scanned for errors on the car. This showed the following errors: P11BE – Manufacturer specific code (Google showed this to be NOX sensor) P0133 - Oxygen (Lambda) Sensor B1 S1: Response too Slow 12/03/2024 Took car to local garage and the confirmed the above errors. This leads me to believe that either Trade Centre UK reps lied and just reset the light or just didn’t check properly (Obviously I am unable to prove this) 22/03/2024 Finally got the car back as according to garage, the warranty company took a long to time to pay for the repairs 28/04/2024 Engine management Light has come back on. Using the borrowed OBD scanner I am getting the following codes: P0133 - Oxygen (Lambda) Sensor B1 S1: Response too Slow P2138 - Accelerator Position Sensors (G79) / (G185): Implausible Correlation I have not yet booked into a garage as I wanted to see what my rights are in terms of rejecting the car as to me the faults seem related. I can’t keep using taxi or train to get to work every time the car goes into the garage as it is getting very expensive. Am I right in thinking that they have used up their chance to repair when they conducted the repair end of January or when they refused to repair it in February ? If I am still able to reject the vehicle could you point to any sample letters or emails I can use. Thankyou for your advice on my next steps.
    • Ok noted about the screenshot uploads. In terms of screwing up I had one previous ticket that defaulted and ended up in a CCJ from Southend airport because for some reason during COVID I didn't receive their claim form just a notice of default. This hospital ticket was the 2nd ticket that went to CCJ due to a lack of knowledge of the process. Maybe it's easier just to pay them in future I'm thinking though, I don't get them very often anyway
    • Car maker takes a hit from weakening demand and price war in the world's largest electric vehicle market.View the full article
    • please stop posting up unnecessary unnamed screenshot files  you've done it throughout your threads and we have to renamed them. RENAME THE FILE before you upload if its just text information like a defence or a claim history or a link to a previous post  type it here not by an unnamed screenshot attachment  . sorry NM but you've been here dealing with PPC claims since 2021 somehow you always manage to screw up.......or do totally the opposite of std repeated advice on 10'000 of PPC threads here you are your own worst enemy... dx  
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      On 15/1/24 booked appointment with Big Motoring World (BMW) to view a mini on 17/1/24 at 8pm at their Enfield dealership.  

      Car was dirty and test drive was two circuits of roundabout on entry to the showroom.  Was p/x my car and rushed by sales exec and a manager into buying the mini and a 3yr warranty that night, sale all wrapped up by 10pm.  They strongly advised me taking warranty out on car that age (2017) and confirmed it was honoured at over 500 UK registered garages.

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    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

      Please note that a recent case against UPS failed on exactly the same issue with the judge held that the Contracts (Rights of Third Parties) Act 1999 did not apply.

      We will be getting that transcript very soon. We will look at it and we will understand how the judge made such catastrophic mistakes. It was a very poor judgement.
      We will be recommending that people do include this adverse judgement in their bundle so that when they go to county court the judge will see both sides and see the arguments against this adverse judgement.
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      This is good ethical practice.

      It would be very nice if the parcel delivery companies – including EVRi – practised this kind of thing as well.

       

      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
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disability discrimination & failure to provide a clean & safe working environment - ** RESOLVED **


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Everything you offer i am really grateful for. It is helpful and gives me a bit of insight. To be honest it is scaring me a bit now.

 

I asked repeatedly for a transfer elsewhere but they would not offer anything reasonable. They knew i had no transport and the only offer made was sites which were so far away the first train of the day wouldn't even get me there on time, which would have left me open to disciplinary for being consistently late if i had accepted.. I was literally stuck there.

 

I claimed SSP until it expired then under UC i was sent to see a DWP Dr who deemed me as having limited capability for work & have been on benefits ever since.

 

HSE would be closing the door after the horse bolted surely? This happened a year ago. 

 

 

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is it likely or unlikely they've made the place less awful?

 

HSE is not for your benefit, but for that of other employees still there.

 

Don't be sacred. Only a numpty takes a barrister to a preliminary. Chances of you paying costs are remote. It might get thrown out but then what have you lost?

 

Would you take the offer if it was higher? Decide what you would take so if it comes round again you are not caught by surprise!.

Never assume anyone on the internet is who they say they are. Only rely on advice from insured professionals you have paid for!

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Definitely i would have taken a higher offer yes. 

 

The place according to my old work mate is still pretty grotty but a full risk assessment was conducted after i made all the noise & there were movements in cleaning it up - but i still have dated photographs taken after the so called deep clean showing my stationary & paperwork still covered in mouse droppings.

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Ok. I would have earned £23,000pa had none of this happened,  but i am not really sure what figure i can sensibly ask for that wont be laughed at. I don't see them giving me a years lost income. 

 

My partner thinks half a million. I think that's just cuckoo land.

Edited by Mld2072
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I don't either. Deduct benefits you received as a minimum. 

 

But; what is it worth to you, for this to be over with before Monday, taking into account you haven't shown us you have a terribly strong case, haven't followed (as far as I can tell) a formal grievance policy, and have not stated what your claim is in very helpful terms to the court?

 

You said you were speaking to a lawyer earlier - what did they say?

Never assume anyone on the internet is who they say they are. Only rely on advice from insured professionals you have paid for!

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Rather helpfully HR invited me to raise a grievance against the manager after they knew he had already resigned. Still waiting for the call back.

Edited by Mld2072
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And the outcome of the grievance, which you of course documented in writing, was...?

Never assume anyone on the internet is who they say they are. Only rely on advice from insured professionals you have paid for!

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You can raise one against the company.

 

I am not sure you have helped yourself much here. You certainly cannot demonstrate you have exhausted internal procedures. I wish I had better news.

Never assume anyone on the internet is who they say they are. Only rely on advice from insured professionals you have paid for!

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I wasn't told who or how i could raise a grievance against anyone. It didn't even occur to me that i needed to.The thing is it was never really made clear to staff what the internal procedures even were in these situations.  Our point of contact was management & everything went through them.

 

It turned out it was management (or lack thereof) that was the problem. After repeated complaints to management, i then went above management and complained to HR. I just didn't know what else i was meant to do. I was completely exhausted of the situation by then & went to HR in sheer desperation.

 

I will offer an amount to withdraw my complaint, but realistically (and to ease my panic attacks), what is the very worst that can happen monday?

Edited by Mld2072
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Probably that you get your case dismissed, because it's not one for an ET, and you feel a bit daft

 

Or that it gets accepted, but you realise you have no actual evidence related to the case

 

Some people deal with the stress just fine. Some don't.

Edited by Emmzzi

Never assume anyone on the internet is who they say they are. Only rely on advice from insured professionals you have paid for!

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Well, we've been at this for two days now. I'm all out of answers. If anyone else wants to chip in they should feel free!

Never assume anyone on the internet is who they say they are. Only rely on advice from insured professionals you have paid for!

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  • dx100uk changed the title to disability discrimination & failure to provide a clean & safe working environment - Preliminary Hearing
48 minutes ago, Emmzzi said:

Enough time to speak to a lawyer then. All good.

Absolutely. Hand of God & all that. 

 

 

Thank so much for your advice on this Emmzzi. I have taken what you have said on board & am grateful to you for giving me some time on this. 

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you dont say what the job is.

 

PUWER would cover the chair and insanitary conditions also a HSE/council matter so it boils down to whether you asked them for a more suitable chair/other reasonable adjustments to make allowances for your condition that would then allow you to carry out your functions in that role.

 

Now who else does the same sort of work and do they use the same make of chair?

they may argue that they are a bad employer but treat all of their staff like dirt so no discrimination.

 

The lack of a specific approach to your employer for them to look at this as a disability issue and them rejecting any suggested adjustments may well be the decider,

 

putting up with it sonce 2015 wont help

so you will need to show that you have raised it as a specific issue and that isnt clear in your post above as it appears to be just part of a general complaint about working conditions.

 

I wish you well but you should have taken advice earlier as that would have made things a lot easier for you to stick to the point as they certainly wont want to be doing that

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With all due respect, getting advice before doesn't really help a great deal now.

We are not at before.

We are at now & it's going forward from now i need advice on, not what i should have done before.

That ship has sailed already & i can't go back.

 

PUWAR means nothing to me unfortunately. I have no idea what it means?

 

I've not put up with it since 2015.

I didn't say that.

I said i was moved to the site in September 2018 and complained immediately. 

 

I have the letter i sent welfare specifically complaining about the broken chair i was sitting on.

Welfare did not act on this letter.

No new chair was provided.

No temporary replacement was provided.

Reasonable adjustments were not made.

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I've just had a revised offer. They have agreed to pay an out of court settlement of £2,500 & termination of my contract. 

 

Not a great deal of course, but it means this could all be over & i can move forward.

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1 hour ago, Mld2072 said:

I've just had a revised offer. They have agreed to pay an out of court settlement of £2,500 & termination of my contract. 

 

Not a great deal of course, but it means this could all be over & i can move forward.

given the lack of documentation you have, you know what I'd do.

Never assume anyone on the internet is who they say they are. Only rely on advice from insured professionals you have paid for!

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PUWER- provision and use of work equipment regulations, part of the "6 pack" of health & safety laws introduced back in the 80's. The employers lawyers will be all over that as it clobbers your claim and the sad thing is you still miss the point about the difference between the 2 different bits of legislation and their relevance and implementation. The only saving grace is the more recent Equalities Act will take precedent because it is more recent so that gives you a small window of opportunity.

I concur with Emmzi on  thoughts about the offer, they will have costed a day out in court with all the attendant costs and reached a figure that makes it work for them so they arent going to improve upon this

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