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    • when did they (who) inform you there was a 'police case' and when was this attained? i will guess the debt is now SB'd as it's UAE 15yrs. have you informed the bsnk ever by email/letter of your correct and current address? you can always ignore anyone else accept the bank,  Block and bounce back all emails. Block any text messages  Ignore any letters unless it's: - a Statutory Demand - a Letter Of Claim - a Court Claimform via Northants bulk.  
    • I left Dubai 8 years ago and intended to return. However a job prospect fell through. I’d been there for 15 years. I decided to pay my credit card and the bank had frozen my account. There is no means to pay the CC so completely unable to pay when I wanted to other than the bank advising me to ask a friend in the UAE to pay it on my behalf!  fast forward bank informs there is a police case against me for non payment. Years later IDR chased me and after months/ years they stopped. Now Judge & Priestley are trying their luck. Now I have received an email in English and Arabic from JP saying the bank has authorised them to collect debts. Is this the same as IDR although I didn’t receive anything like this from them. Just says they are authorised?
    • The neighbour's house is built right on the boundary so the side of their house is effectively the 'wall' in our garden separating the two properties. It's a three storey house and so the mortar poses a potential danger to us. Because of the danger, we have put up an interior fence in our garden to ensure we don't risk mortar dropping on us. That reduces the garden by 25% which is not only an inconvenience, but it's the part of the garden where we had lined up contractors to install a patio and gazebo which we will use for our wedding reception in less than 2 months. We have spoken to the neighbour's caretaker who is on the case, has spoken with a roofer and possibly a scaffolding company, but there are several issues. They don't seem to understand the urgency. As long as there is a risk of falling mortar, we can't carry out any work in the garden, and unless they hurry up, we're looking at cancelling our wedding as it's not viable to book a venue because we can't use our own garden! Also, they want to put the scaffolding up in our garden which would be ok with us if it was a matter of a few days and they hurried up, but there is a tree (most likely protected by the conservation area), so most likely they can only reach part of the roof with the scaffolding if they put it up in our garden. We suggested a roofer with a cherry picker but they seem to want to use a company they've used before. Any and all comments, suggestions, advice is more than welcome.  PS. does it make any difference that the neighbour is a business (ltd) and not a private dwelling?
    • No apology needed, thank you for what you do I am glad to hear they paid. well done on getting back what is yours
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Vodafone bill issue


JR332
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I have been living in an ongoing nightmare for over a year now after Vodafone didn't credit a payment i made of £1060 to my account

 

Just before Christmas 2017 I had a call from Vodafone, the sales guy kept tempting me until I agreed on getting a contract I couldn't afford and didn't need.

 

Few months after I couldn't keep up with the payments

I called them and explained and they said all they could do is put the account on hold for a month.

 

Few months later I managed to get help from family to pay my outstanding balance and bring the account up to date. The outstanding balance was £1060 which I called and paid.

 

They then reconnected my services but.. they didn't credit that payment to my account so my bill was showing £1060 but all my services were reconnected. I called them about the issue over 10 times and every time they said the issue should be solved in few days but it never did.

 

After a month my new bill was ready and it was £1060 plus the amount due for that month . I called them again and they said that as I called them over 3 times about the same issue I don't need to contact them again and they will be in contact with me if needed.

 

I stopped contacting them and every month the bill was growing showing £1060 plus all the bills generated after I brought the account up to date but my line was never disconnected even though I wasn't making any payments because my bill was very high and incorrect.

 

Earlier this year my original contract with Vodafone the one I had before they tempted me into getting the one I couldn't afford came to end,  I called them to say that I don't want it to be renewed.

 

A week later all services were disconnected and I received a bill of nearly £3000.

I called them and explained about that payment that was never credited and how I wasn't able to pay because every month the bill was incorrect and very high and they said they will fix it

 

. I called after 2 weeks to check and they said i now own them only £300 so I paid everything I had which was £180 and they said they will add the rest to my next bill. They then reconnected the line.

 

After a week the line was disconnected and my account was deleted.

I called them and they said they can't see any payment made on the account other than the £180 and I owe them £2500 and they completely have no record of my £1060 payment and asked for the reference number the payment usually should show on your bank statement but the  payment they took oFf me only says "Vodafone UK" 

I'm losing the will to live, can someone help?

Thank you

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We would be very happy to to help you and to try and give you advice about your problem but I'm afraid that you have posted your story in a large unbroken block of text which is very difficult to read and discourages anybody who might otherwise give you enthusiastic support.

Please would you you repost your story but properly spaced and punctuated so that it is easy for us to read. This will encourage people to come and give assistance

 

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Post spaced for you.

 

I would be sending them an sar

And ensure you have statements from your bank too for the same period and then p'haps complain to the ceo

 

But get your info 1st

please don't hit Quote...just type we know what we said earlier..

DCA's view debtors as suckers, marks and mugs

NO DCA has ANY legal powers whatsoever on ANY debt no matter what it's Type

and they

are NOT and can NEVER  be BAILIFFS. even if a debt has been to court..

If everyone stopped blindly paying DCA's Tomorrow, their industry would collapse overnight... 

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yes

please don't hit Quote...just type we know what we said earlier..

DCA's view debtors as suckers, marks and mugs

NO DCA has ANY legal powers whatsoever on ANY debt no matter what it's Type

and they

are NOT and can NEVER  be BAILIFFS. even if a debt has been to court..

If everyone stopped blindly paying DCA's Tomorrow, their industry would collapse overnight... 

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very much so

but get the info FIRST as advise above

the CEO email is already here in numerous Vodafone threads

and also at ceoemail.com

please don't hit Quote...just type we know what we said earlier..

DCA's view debtors as suckers, marks and mugs

NO DCA has ANY legal powers whatsoever on ANY debt no matter what it's Type

and they

are NOT and can NEVER  be BAILIFFS. even if a debt has been to court..

If everyone stopped blindly paying DCA's Tomorrow, their industry would collapse overnight... 

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Email......do you think they have the right to charge you and misappropriate your payments ?

We could do with some help from you.

PLEASE HELP US TO KEEP THIS SITE RUNNING EVERY POUND DONATED WILL HELP US TO KEEP HELPING OTHER

 

Have we helped you ...?         Please Donate button to the Consumer Action Group - The National Consumer Service

If you want advice on your Topic please PM me a link to your thread

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Do you think that I can argue that they shouldn't ask me to pay anything because I wasn't getting correct bills and because of there inability to fix the issue through all of those months I ended up with this problem?

 

Thank you for all your replies and help much appreciated and thank you dx100uk for fixing my post

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13 minutes ago, JR332 said:

Do you think that I can argue that they shouldn't ask me to pay anything because I wasn't getting correct bills and because of there inability to fix the issue through all of those months I ended up with this problem?

 

 

Absolutely...and compensation for possibly trashing your credit files.

We could do with some help from you.

PLEASE HELP US TO KEEP THIS SITE RUNNING EVERY POUND DONATED WILL HELP US TO KEEP HELPING OTHER

 

Have we helped you ...?         Please Donate button to the Consumer Action Group - The National Consumer Service

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in some instances we've seen £1000 per wrong entry.

but you also need to factor in if the default [I will guess they have recorded a defaulted date in the summary?] has prevented you from attaining credit and/or credit at an affordable int rate.

 

there are numerous Vodafone threads here to read and understand your options and what other people did and the results they got.

simply use our search top right 

please don't hit Quote...just type we know what we said earlier..

DCA's view debtors as suckers, marks and mugs

NO DCA has ANY legal powers whatsoever on ANY debt no matter what it's Type

and they

are NOT and can NEVER  be BAILIFFS. even if a debt has been to court..

If everyone stopped blindly paying DCA's Tomorrow, their industry would collapse overnight... 

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  • 1 month later...

Vodaphone UK HQ see their website

And you've taken more than a month to even think about doing something..

 

please don't hit Quote...just type we know what we said earlier..

DCA's view debtors as suckers, marks and mugs

NO DCA has ANY legal powers whatsoever on ANY debt no matter what it's Type

and they

are NOT and can NEVER  be BAILIFFS. even if a debt has been to court..

If everyone stopped blindly paying DCA's Tomorrow, their industry would collapse overnight... 

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  • 2 weeks later...

I have finally managed to send the SAR to Vodafone house, the connection, Newbury, Berkshire RG142FN 

I couldn't do it any earlier because of work and illness and not having a printer

I hope they don't don't send it to my old address although I'm sure they have my new address as they have sent me collection letters to it

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Does your request not contain your current address ?

We could do with some help from you.

PLEASE HELP US TO KEEP THIS SITE RUNNING EVERY POUND DONATED WILL HELP US TO KEEP HELPING OTHER

 

Have we helped you ...?         Please Donate button to the Consumer Action Group - The National Consumer Service

If you want advice on your Topic please PM me a link to your thread

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Then they wont send it to your old address :biggrin:

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We could do with some help from you.

PLEASE HELP US TO KEEP THIS SITE RUNNING EVERY POUND DONATED WILL HELP US TO KEEP HELPING OTHER

 

Have we helped you ...?         Please Donate button to the Consumer Action Group - The National Consumer Service

If you want advice on your Topic please PM me a link to your thread

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  • 5 weeks later...

I believe if you click sar and read...it says 1 month..

please don't hit Quote...just type we know what we said earlier..

DCA's view debtors as suckers, marks and mugs

NO DCA has ANY legal powers whatsoever on ANY debt no matter what it's Type

and they

are NOT and can NEVER  be BAILIFFS. even if a debt has been to court..

If everyone stopped blindly paying DCA's Tomorrow, their industry would collapse overnight... 

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ring and ask where is my sar?

dx.

please don't hit Quote...just type we know what we said earlier..

DCA's view debtors as suckers, marks and mugs

NO DCA has ANY legal powers whatsoever on ANY debt no matter what it's Type

and they

are NOT and can NEVER  be BAILIFFS. even if a debt has been to court..

If everyone stopped blindly paying DCA's Tomorrow, their industry would collapse overnight... 

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