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    • further polished WS using above suggestions and also included couple of more modifications highlighted in orange are those ok to include?   Background   1.1  The Defendant received the Parking Charge Notice (PCN) on the 06th of January 2020 following the vehicle being parked at Arla Old Dairy, South Ruislip on the 05th of December 2019.   Unfair PCN   2.1  On 19th December 2023 the Defendant sent the Claimant's solicitors a CPR request.  As shown in Exhibit 1 (pages 7-13) sent by the solicitors the signage displayed in their evidence clearly shows a £60.00 parking charge notice (which will be reduced to £30 if paid within 14 days of issue).  2.2  Yet the PCN sent by the Claimant is for a £100.00 parking charge notice (reduced to £60 if paid within 30 days of issue).   2.3        The Claimant relies on signage to create a contract.  It is unlawful for the Claimant to write that the charge is £60 on their signs and then send demands for £100.    2.4        The unlawful £100 charge is also the basis for the Claimant's Particulars of Claim.  No Locus Standi  3.1  I do not believe a contract with the landowner, that is provided following the defendant’s CPR request, gives MET Parking Services a right to bring claims in their own name. Definition of “Relevant contract” from the Protection of Freedoms Act 2012, Schedule 4,  2 [1] means a contract Including a contract arising only when the vehicle was parked on the relevant land between the driver and a person who is-   (a) the owner or occupier of the land; or   (b) Authorised, under or by virtue of arrangements made by the owner or occupier of the land, to enter into a contract with the driver requiring the payment of parking charges in respect of the parking of the vehicle on the land. According to https://www.legislation.gov.uk/ukpga/2006/46/section/44   For a contract to be valid, it requires a director from each company to sign and then two independent witnesses must confirm those signatures.   3.2  The Defendant requested to see such a contract in the CPR request.  The fact that no contract has been produced with the witness signatures present means the contract has not been validly executed. Therefore, there can be no contract established between MET Parking Services and the motorist. Even if “Parking in Electric Bay” could form a contract (which it cannot), it is immaterial. There is no valid contract.  Illegal Conduct – No Contract Formed   4.1 At the time of writing, the Claimant has failed to provide the following, in response to the CPR request from myself.   4.2        The legal contract between the Claimant and the landowner (which in this case is Standard Life Investments UK) to provide evidence that there is an agreement in place with landowner with the necessary authority to issue parking charge notices and to pursue payment by means of litigation.   4.3 Proof of planning permission granted for signage etc under the Town and country Planning Act 1990. Lack of planning permission is a criminal offence under this Act and no contract can be formed where criminality is involved.   4.4        I also do not believe the claimant possesses these documents.   No Keeper Liability   5.1        The defendant was not the driver at the time and date mentioned in the PCN and the claimant has not established keeper liability under schedule 4 of the PoFA 2012. In this matter, the defendant puts it to the claimant to produce strict proof as to who was driving at the time.   5.2 The claimant in their Notice To Keeper also failed to comply with PoFA 2012 Schedule 4 section 9[2][f] while mentioning “the right to recover from the keeper so much of that parking charge as remains unpaid” where they did not include statement “(if all the applicable conditions under this Schedule are met)”.     5.3         The claimant did not mention parking period, times on the photographs are separate from the PCN and in any case are that arrival and departure times not the parking period since their times include driving to and from the parking space as a minimum and can include extra time to allow pedestrians and other vehicles to pass in front.    Protection of Freedoms Act 2012   The notice must -   (a) specify the vehicle, the relevant land on which it was parked and the period of parking to which the notice relates;  22. In the persuasive judgement K4GF167G - Premier Park Ltd v Mr Mathur - Horsham County Court – 5 January 2024 it was on this very point that the judge dismissed this claim.  5.4  A the PCN does not comply with the Act the Defendant as keeper is not liable.  No Breach of Contract   6.1       No breach of contract occurred because the PCN and contract provided as part of the defendant’s CPR request shows different post code, PCN shows HA4 0EY while contract shows HA4 0FY. According to PCN defendant parked on HA4 0EY which does not appear to be subject to the postcode covered by the contract.  6.2         The entrance sign does not mention anything about there being other terms inside the car park so does not offer a contract which makes it only an offer to treat,  Interest  7.1  It is unreasonable for the Claimant to delay litigation for  Double Recovery   7.2  The claim is littered with made-up charges.  7.3  As noted above, the Claimant's signs state a £60 charge yet their PCN is for £100.  7.4  As well as the £100 parking charge, the Claimant seeks recovery of an additional £70.  This is simply a poor attempt to circumvent the legal costs cap at small claims.  7.5 Since 2019, many County Courts have considered claims in excess of £100 to be an abuse of process leading to them being struck out ab initio. An example, in the Caernarfon Court in VCS v Davies, case No. FTQZ4W28 on 4th September 2019, District Judge Jones-Evans stated “Upon it being recorded that District Judge Jones- Evans has over a very significant period of time warned advocates (...) in many cases of this nature before this court that their claim for £60 is unenforceable in law and is an abuse of process and is nothing more than a poor attempt to go behind the decision of the Supreme Court v Beavis which inter alia decided that a figure of £160 as a global sum claimed in this case would be a penalty and not a genuine pre-estimate of loss and therefore unenforceable in law and if the practice continued, he would treat all cases as a claim for £160 and therefore a penalty and unenforceable in law it is hereby declared (…) the claim is struck out and declared to be wholly without merit and an abuse of process.”  7.6 In Claim Nos. F0DP806M and F0DP201T, District Judge Taylor echoed earlier General Judgment or Orders of District Judge Grand, stating ''It is ordered that the claim is struck out as an abuse of process. The claim contains a substantial charge additional to the parking charge which it is alleged the Defendant contracted to pay. This additional charge is not recoverabl15e under the Protection of Freedoms Act 2012, Schedule 4 nor with reference to the judgment in Parking Eye v Beavis. It is an abuse of process from the Claimant to issue a knowingly inflated claim for an additional sum which it is not entitled to recover. This order has been made by the court of its own initiative without a hearing pursuant to CPR Rule 3.3(4)) of the Civil Procedure Rules 1998...''  7.7 In the persuasive case of G4QZ465V - Excel Parking Services Ltd v Wilkinson – Bradford County Court -2 July 2020 (Exhibit 4) the judge had decided that Excel had won. However, due to Excel adding on the £60 the Judge dismissed the case.  7.8        The addition of costs not previously specified on signage are also in breach of the Consumer Rights Act 2015, Schedule 2, specifically paras 6, 10 and 14.   7.9        It is the Defendant’s position that the Claimant in this case has knowingly submitted inflated costs and thus the entire claim should be similarly struck out in accordance with Civil Procedure Rule 3.3(4).   In Conclusion   8.1        I invite the court to dismiss the claim.  Statement of Truth  I believe that the facts stated in this witness statement are true. I understand that proceedings for contempt of court may be brought against anyone who makes, or causes to be made, a false statement in a document verified by a statement of truth without an honest belief in its truth.   
    • Well the difference is that in all our other cases It was Kev who was trying to entrap the motorist so sticking two fingers up to him and daring him to try court was from a position of strength. In your case, sorry, you made a mistake so you're not in the position of strength.  I've looked on Google Maps and the signs are few & far between as per Kev's MO, but there is an entrance sign saying "Pay & Display" (and you've admitted in writing that you knew you had to pay) and the signs by the payment machines do say "Sea View Car Park" (and you've admitted in writing you paid the wrong car park ... and maybe outed yourself as the driver). Something I missed in my previous post is that the LoC is only for one ticket, not two. Sorry, but it's impossible to definitively advise what to so. Personally I'd probably gamble on Kev being a serial bottler of court and reply with a snotty letter ridiculing the signage (given you mentioned the signage in your appeal) - but it is a gamble.  
    • No! What has happened is that your pix were up-to-date: 5 hours' maximum stay and £100 PCN. The lazy solicitors have sent ancient pictures: 4 hours' maximum stay and £60 PCN. Don't let on!  Let them be hoisted by their own lazy petard in the court hearing (if they don't bottle before).
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    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

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How long can repairs take before the vehicle is considered unrepairable


SteveT15
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I have a new motor bike that was damaged by a car reversing into it back in early April 19,

the bike was taken to a repairer and the quotation was accepted and the repairs authorised.

Unfortunately, the repairer cannot get the parts to repair the bike,

 

it has been 6 weeks now and I am having to ask my wife to do 50 miles a day dropping me off at work and picking me up, or pay £60 per day car parking ( one of the joys of working at Heathrow).

 

At what point does the lack of available parts to repair the bike mean that it cannot be reasonably repaired and is written off?

The bike is brand new, less than a week old when it was damaged.

 

I would appreciate some assistance with what my rights are here as the Loss Adjusters are very hard work

 

SteveT15

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Hi Steve and welcome to CAG

 

1. Has the other party's insurer accepted liability.

 

2. What make of motorbike is it.

 

3. Is the bike being repaired by the dealer where you bought the bike.

 

4. Who is your insurer.

 

If liability has been accepted, you should be able to get a temp motorbike so you are not inconvenienced pending repair/replacement.

 

If this was me and my new bike was damaged, I would be chasing my insurer to have a brand new replacement if there was any delay caused by parts being unavailable.

 

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Is it some piece of Italian exotica?  I understand even dealers can experience delays getting spares for something like a Ducatti.

 

Are you claiming on your insurance or direct against the third party?  Is provision of an alternative 'bike covered?

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Italian, but not exotica, Piaggio MP3. Someone backed into it in a car park and bent the frame that house the radiator, that is the part they cannot get.

 

Insurance, do not know who the perp is, no cctv

 

Slick132,

1. Has the other party's insurer accepted liability.

Don't know who did it, just cam back to find it a crushed at the front end, in a mixed car and bike park, no cctv of the incident

 

2. What make of motorbike is it.

Piaggio MP3 500 ie

 

3. Is the bike being repaired by the dealer where you bought the bike.

Yes

 

4. Who is your insurer.

Gone through Lexham, but there is a loss adjuster in between "Marble Arch" they are slower than a moped

 

I have given them a reasonable time to get it repaired, but emailed the Adjuster yesterday to say there has to be a time limit on how long it can take to repair and in my opinion it is up, new one please. I was wondering if there are any specifics about time laid down in some rules somewhere.

 

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Hi Steve,

 

So you have fully comp insurance - that's good considering the party at fault "did a runner".

 

As per the last para of my post above, I would go back to your insurer in writing (posted letter) saying you are not willing to wait any longer for parts to be sourced and, given the age of the machine, you expect them to replace it with a new one.

 

Tell them also you are not happy with the loss adjuster being slow (if that's the case), and you expect a full response within 7 days or you'll escalate your complaint and use social media to make people aware of how you've been treated.

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Does your insurance cover a courtesy vehicle/'bike while under repair?  (Might be an add-on you had to pay for).

 

Otherwise agree with Slick132 except perhaps I'd be demanding a new 'bike or a similar courtesy replacement until yours is repaired.  I wouldn't use social media but a lot of people with complaints say it's very effective.  Depends how responsive your dealer and insurance company are to social media criticism.

 

Don't forget to keep a copy of what you send and get a free certificate of first class posting (deemed delivered two days later).  They can refuse to accept "signed for" delivery.

 

EDIT: Don't understand slow Loss Adjuster.  Sounds open and shut.

Edited by Manxman in exile
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Manxman, I have sent the adjusters and email demanding either a replacement bike or another means of transport until mine is fixed. I will give them a couple of working days to respond and then formalise it in letter form if required.

 

My wife used to work for Loss Adjusters, although on property. They are a law unto themselves.

 

I can't go direct to the insurance company as they are offshore in Gibraltar and I suspect that is purely an office of convenience address.

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OK.  Wait for a response.

 

Our car insurance is underwritten by a company in Gibraltar, but our insurer still has quite a large presence in the UK  (one of Which? best buys).  Are you sure you can't contact the insurer?

 

(I raised my eyebrows when I saw we were underwritten in Gibraltar, but being from the Isle of Man thought it would be hypocritical of me to be concerned!  So far as I know, you still get all the financial protection as you would with a UK underwriter, and can still complain to the UK insurance ombudsman if you make a formal complaint to your insurer and they don't resolve it to your satisfaction.  But you need to follow the correct procedure.)

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The Insurers are Alwyn Insurance Company Ltd based in Gibraltar  via Lexham the brokers and Marble Arch the loss adjusters. It just happens that Lexham and Marble Arch are both based in Diss and not very far apart. Coincidence?

Edited by SteveT15
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Diss is a very nice town just a few miles down the road from me.  I can't imagine it's more than a co-incidence (well it might be but nothing nefarious I would hope!).

 

However, I don't know where you live, but Diss may very well work on a different perception of time than you do.  They might not be in the same century.  (Only joking, honest!).

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A quick look at online reviews shows Lexham to be pretty well-rated.

 

So I'd focus on politely suggesting that they get your bike repaired or replaced quickly considering the delays that have occurred so far. And I'd argue any suggestion that you should speak to the loss adjusters - you pay the broker and it is THEY who should sort this.

 

I think a posted letter would be best saying what I said in post #6 above.

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We lived in Heveningham (nearly Norfolk) and East Rudham so very close to being Norfolkatised. Actually Sussex born and bred.

 

There is actually is a relationship between the Brokers and the loss adjusters, see below taken from the insurance paperwork:

 

"This claimline is operated on our behalf by Marble Arch who will be able to confirm what cover your insurance provides and what assistance and services may be available to you."

 

So Lexham are actually in bed with the loss adjusters, a bit incestuous possibly, conflict of interest etc. They get their fees from the insurance company, but are in bed with the broker who is supposed to operate on their clients behalf.

Edited by SteveT15
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Just put the insurers on notice that you're not willing to wait any longer for a resolution to a fairly simple case, and ignore th e loss adjusters.

 

Keep us posted ...................

 

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Having just checked, I think some of the brands belonging to that group are/were quite exotic.

 

I wonder if there are real difficulties getting replacement parts, even for a dealer or distributor?

 

But that's your insurer's problem - shouldn't be yours.  Do they specialise in 'bike insurance?

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new bike time IMHO.

that's what ins is for!

 

parts are freely available on ebay but I wouldn't feel safe as its a complete subframe in one bit.

basically a total stripdown and rebuild on a new subframe

more like the repairer doesn't want to do it as it will lead to not much of a profit to them in man hours.

 

 

please don't hit Quote...just type we know what we said earlier..

DCA's view debtors as suckers, marks and mugs

NO DCA has ANY legal powers whatsoever on ANY debt no matter what it's Type

and they

are NOT and can NEVER  be BAILIFFS. even if a debt has been to court..

If everyone stopped blindly paying DCA's Tomorrow, their industry would collapse overnight... 

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Piaggio probably have a UK main parts dealer. I would be surprised, if they could not get hold of the part or if Piaggio just don't provide the part for some reason, you could ask them to send you an email confirming.

 

I have come across dealerships that sell and service/repair vehicles not being great at sourcing parts. You would think they contact the manufacturers parts suppliers. But for some reason, they just fail and then the claimant with the damaged vehicle then gets hold of the part for them.

 

So you might have to make a few phone calls.

We could do with some help from you.

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