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    • Yup, for goodness sake she needs to stop paying right now, DCA's are powerless, as .  Is it showing on their credit file? Best to use Check my file. All of the above advice is excellent, definitely SAR the loan company as soon as possible.
    • Hi all, I am wandering if this is appealable. It has already been through a challenge on the Islington website and the it was rejected. Basically there was a suspended bay sign on a post on Gee st which was obscured by a Pizza van. The suspension was for 3 bays outside 47 Gee st. I parked outside/between 47 & 55 Gee st. I paid via the phone system using a sign a few meters away from my car. When I got back to the car there was a PCN stuck to the windscreen which I had to dry out before I could read it due to rain getting into the plastic sticky holder.  I then appealed using the Islington website which was then rejected the next day. I have attached a pdf of images that I took and also which the parking officer took. There are two spaces in front of the van, one of which had a generator on it the other was a disabled space. I would count those as 3 bays? In the first image circled in red is the parking sign I read. In the 2nd image is the suspension notice obscured by the van. I would have had to stand in the middle of the road to read this, in fact that's where I was standing when I took the photo. I have pasted the appeal and rejection below. Many thanks for looking. ----------------------------------------------------------------------- This is my appeal statement: As you can see from the image attached (image 1) I actually paid £18.50 to park my car in Gee st. I parked the car at what I thought was outside 55 Gee st as seen in image 2 attached. When I read the PCN issued it stated there was a parking suspension. There was no suspension notice on the sign that I used to call the payment service outside number 55 Gee st. I looked for a suspension notice and eventually found one which was obscured by a large van and generator parked outside 47 Gee st. As seen in images 3 and 4 attached. I am guessing the parking suspension was to allow the Van to park and sell Pizza during the Clerkenwell design week. I was not obstructing the use or parking of the van, in fact the van was obstructing the suspension notice which meant I could not read or see it without prior knowledge it was there. I would have had to stand in the road to see it endangering myself as I had to to take images to illustrate the hidden notice. As there was no intention to avoid a parking charge and the fact the sign was not easily visible I would hope this challenge can be accepted. Many thanks.   This is the text from the rejection: Thank you for contacting us about the above Penalty Charge Notice (PCN). The PCN was issued because the vehicle was parked in a suspended bay or space. I note from your correspondence that there was no suspension notice on the sign that you used to call the payment serve outside number 55 Gee Street. I acknowledge your comments, however, your vehicle was parked in a bay which had been suspended. The regulations require the suspension warning to be clearly visible. It is a large bright yellow sign and is erected by the parking bay on the nearest parking plate to the area that is to be suspended. Parking is then not permitted in the bay for any reason or period of time, however brief. The signs relating to this suspension were sited in accordance with the regulations. Upon reviewing the Civil Enforcement Officer's (CEO's) images and notes, I am satisfied that sufficient signage was in place and that it meets statutory requirements. Whilst I note that the signage may have been obstructed by a large van and generator at the time, please note, it is the responsibility of the motorist to locate and check the time plate each time they park. This will ensure that any changes to the status of the bay are noted. I acknowledge that your vehicle possessed a RingGo session at the time, however, this does not authorize parking within a suspended bay. Suspension restrictions are established to facilitate specific activities like filming or construction, therefore, we anticipate the vehicle owner to relocate the vehicle from the suspended area until the specified date and time when the suspension concludes. Leaving a vehicle unattended for any period of time within a suspended bay, effectively renders the vehicle parked in contravention and a Civil Enforcement Officer (CEO) may issue a PCN. Finally, the vehicle was left parked approximately 5 metres away from the closest time plate notice. It is the responsibility of the driver to ensure they park in a suitable parking place and check all signs and road markings prior to leaving their vehicle parked in contravention. It remains the driver's responsibility to ensure that the vehicle is parked legally at all times. With that being said, I would have to inform you, your appeal has been rejected at this stage. Please see the below images as taken by the CEO whilst issuing the PCN: You should now choose one of the following options: Pay the penalty charge. We will accept the discounted amount of £65.00 in settlement of this matter, provided it is received by 10 June 2024. After that date, the full penalty charge of £130.00 will be payable. Or Wait for a Notice to Owner (NtO) to be issued to the registered keeper of the vehicle, who is legally responsible for paying the penalty charge. Any further correspondence received prior to the NtO being issued may not be responded to. The NtO gives the recipient the right to make formal representations against the penalty charge. If we reject those representations, there will be the right of appeal to the Environment and Traffic Adjudicator.   Gee st pdf.pdf
    • Nationwide Building Society has launched an 18 month fixed-rate account paying 5.5%.View the full article
    • Well done.   Please let us know how it goes or come back with any questions. HB
    • Incorrect as the debt will have been legally assigned to the DCA and they are therefore now the legal creditor. Read up on debt assignment.   Andy
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Npower claim form *** Settled Tomlin Order ***


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Thank you so much. This is brilliant, and a lot of help, thank you!

 

Just one thing, do I need to mention that I didn't get a default notice or does that not matter with this?

x

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Default Notices are not applicable to Utilities.

We could do with some help from you.

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  • 1 month later...

Could someone please help me?

 

ive received a reply from the solicitors and I don’t really understand it and I have no idea how to respond.

It’s pages and pages long, but if I can work out how to redact my info from it and I post it up could someone please helpe?

Its dated 11th and says I have to reply by the 18th, so Thursday.

I’m so worried.

 

Theyve refuted every point I made in my defence.

They’ve sent copies of lots of bills, and said a few things which simply aren’t true but I don’t think they’re important things.

They’ve said that I refused entry for the meter readers which simply isn’t true, and their screenshot of attempted meter reads said couldn’t access, which is true, the meter was too high at the back of the garage, the man who used to come to read it couldn’t access it either.

Almost all of the readings are estimates but they say that doesn’t matter.

 

They said they didn’t respond for a year between last year and this because I’d said I was approaching a fund for help paying the bill, which isn’t true, I do know about the funds, and I did ask for help from them when I heard about them, but that was March  this year, I’d not heard of it when I spoke to them. 

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unless its from the court

you haven't got to respond to anything

 

that's probably just a reply to your CPR request.

 

getting close to being stayed is it not?

28 days from your defence filing date?

 

please don't hit Quote...just type we know what we said earlier..

DCA's view debtors as suckers, marks and mugs

NO DCA has ANY legal powers whatsoever on ANY debt no matter what it's Type

and they

are NOT and can NEVER  be BAILIFFS. even if a debt has been to court..

If everyone stopped blindly paying DCA's Tomorrow, their industry would collapse overnight... 

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It said that they have to file or confirm with the court by 17th, and that they have done.

and that I have to respond with to them within 7 days of the date of the letter, which is actually 4th,

 

they sent me an email saying that the date on the letter should be 11th,

but that they’re aware that they sent me an email

but the attachments were too large so I didn’t receive it,

 

they’ve sent me a paper copy of what they’d sent through.

 

do I even have a defence?

I’m so confused.

 

I don’t doubt that I owe something, but just not that much.

 

There paper work says I have paid over £2000, but still owe over £4000, and then they’ve added interest of over £1000.

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rubbish

and block and bounce their email address too

send one further email to them.

 

state that this [your] email address is NOT to be used to for any communication or serving of documents and that they are now blocked.

 

scan up the letter and the docs when you get them to ONE multipage PDF

read upload

 

you have already filed your defence

 

I don't know what they/you are going on about there..

 

there is no time limits nor can they dictate any with regard to sytuff they sent you

only the court decides time limits 

please don't hit Quote...just type we know what we said earlier..

DCA's view debtors as suckers, marks and mugs

NO DCA has ANY legal powers whatsoever on ANY debt no matter what it's Type

and they

are NOT and can NEVER  be BAILIFFS. even if a debt has been to court..

If everyone stopped blindly paying DCA's Tomorrow, their industry would collapse overnight... 

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I’ve attached most of the documents that they sent and hope I’ve redacted all my info. I had to leave out some bits as it was too large to upload. The bits I’ve left out that they also sent are copies of lots more bills, I’ve included some.

 

Also there were lots of sheets, mainly in code from when they state they came to read the metre. These and the solicitors letter says I refused them access to read the metre, this is absolutely not true, the metres were at the back of the garage that we used for storage, and once that I remember he said it was too full to get through, it wasn’t that bad or that full. Other times he didn’t mention that and could get through ok, but the metre was really high up in the wall and he couldn’t access it due to the height. I also at one point requested pre payment metres but they couldn’t fit them due to the height of the metres, and I think there was an issue that they were on an internal wall too. 

 

Also, they said the metre readings weren’t provided by the letting agents, they were. The agents told us this, as did npower, and all of the letters they sent to us after we’d moved they had our address because the letting agents had given it to them. I spoke to npower within a couple of weeks of moving and they already had all of the information from the letting agents. There also were no tenants after us. The house was sold but stood empty for over a year first. 

 

The income and expenditure form I had filled in and sent off to them, but they have never referred to that so they must have lost it.

 

I dont one know what to do now. If it goes to court what can I argue? I don’t think I owe that much but I don’t what I can say. I really want to avoid a ccj, and I don’t see why I should pay all that interest as well but I don’t know what my options are now. I’ve been reading and reading and can’t find anything similar. I’m am so panicked by it all

Npower_smaller.pdf

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Well you now have all the figures and  how they arrive at what is claimed...they offer you 7 days to make a payment proposal and complete the I&E with your offer....I assume this would settle the claim and therefore bring it to a halt....you would have to clarify that point with the Solicitors.

 

If you still maintain there is a dispute and you do no owe the amount claimed ...then simply let the claim proceed...they may attempt to strike out your defence..but that would be determined by the court in separate hearing.

 

Andy

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I honestly don’t know. I don’t know what to do. I think the amount is ludicrously high, but I don’t see how I can argue it either. I object to them adding interest to it as well, but I don’t think I have a legal argument against that either. I just don’t know.

 

the income and expenditure sheet was attached to the copy of the email they sent me in feb 2018, which is when they sent me I and E form first time. I don’t think it’s meant for me now. I’m so worried about doing the wrong thing. They have lied about a few things within that, but I doubt any of it would make any difference in court either.

 

Can you see anything I could argue or do you think I’d be better to try and come to a payment arrangement now.

 

I don’t dispute owing them some, I just don’t think I owe that much, but other than the interest they’ve added I can’t prove anything at all. 

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Forget the interest applied for now thats to be decided by the court if they get judgment..and then they may not allow all of it.Its difficult because you can only go off the bills produced and the payments made...which Im sure a court would also adopt the same approach.

 

So your only options are let it run its course and let the court decide....in the meantime try to get more information .

Or approach the Solicitor and try to agree a payment plan by way of a Tomlin Order...a TO stays the claim and providing you stick to the payment plan you wont a CCJ.

 

Andy 

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Thank you for your help again  x

 

how do I go about getting a tomlin order? I’ve read up a bit on them And I think I understand them.  I think that’s my best option. I don’t dispute I owe them a fair sum of money, and I can’t prove anything against them to reduce the amount and the stress of this is making me ill

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Ring the Solicitor first thing in the morning and ask for the person dealing with your claim.....then suggest that you wish to settle if an affordable monthly agreement arrangement can be made and you would like to conclude this by way of a Tomlin Order...see what response you get.

 

In the meantime start crunching some figures and work out what you can easily afford and is manageable.....remember once you enter into a Tomlin Order ...if you default they go straight for judgment...no say from you.

 

Andy 

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I phoned their solicitor and requested a tomlin order.

They said they’re open to it, how much was I offering and on what amount.

I said the full amount without interest.

 

She said I had to fill in an income and expenditure form and then she’d mention it to npower and see what they said , but she said they’d be unlikely to agree to the amount less interest and at a low figure, which I don’t know what kind of figure they’d be looking at but it’s limited how much I can offer at the moment. 

 

Am I right to fill in the i and e form?

And was I right to offer without interest or should I have agreed to pay that as well?

 

I also said my circumstances will probably be different in a year, so she said they’d probably include a clause to agree to it being reassessed in 6 months,

 

what would happen if they agree an amount I can afford now and if they’ll only accept an amount I can’t at a review?

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cant charge int without judgement.

please don't hit Quote...just type we know what we said earlier..

DCA's view debtors as suckers, marks and mugs

NO DCA has ANY legal powers whatsoever on ANY debt no matter what it's Type

and they

are NOT and can NEVER  be BAILIFFS. even if a debt has been to court..

If everyone stopped blindly paying DCA's Tomorrow, their industry would collapse overnight... 

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Seriously ...a company that is raking in billions by overcharging its customers and shes haggling about £500 interest which is only awarded at the discretion of the court.

 

Complete the I&E and attach a covering letter stating what you discussed  over the phone and with whom and that you are open to settling the full debt amount of £4K plus court fees and state your monthly offer.You do not agree to interest being charged which is only awarded after judgment at the discretion of the courts pursuant to sec69 County Courts Act 1984  at such rate as the court thinks fit or as may be prescribed, on all or any part of the debt..

 

You reserve the right to bring this to the courts attention should your offer be denied.

We could do with some help from you.

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Have we helped you ...?         Please Donate button to the Consumer Action Group - The National Consumer Service

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Top of what the I&E ?

 

Never use without prejudice 

We could do with some help from you.

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Click the words  without prejudice its self explanatory.

We could do with some help from you.

PLEASE HELP US TO KEEP THIS SITE RUNNING EVERY POUND DONATED WILL HELP US TO KEEP HELPING OTHER

 

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13 hours ago, Andyorch said:

Click the words  without prejudice its self explanatory.

Thanks Andy.   I read the link and now understand.   Whilst I was aware that use of the term prevented the other side from using any of the statements you made in court I was unaware of the appropriate (or inappropriate!) use by solicitors.   Thanks for the education.

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  • 2 weeks later...

I’ve just received an email saying they’ve accepted my offer of repayment and have attached a Tomlin Order for me to sign and return. I’m shocked as I made a really low offer expecting them to come back and negotiate a higher amount and they haven’t. I fully expect my finances to improve in about a years time, and I’d told them this.. 

 

They have put this bit in though which worries me,

 

does this mean that they can demand higher payments from me in a year?

What if I can’t afford what they want?

Will they automatically get a ccj?

And what if I forget to submit an I and e form to them?

Can they automatically get a ccj then? 

 

3. The Defendant will complete and serve on the Claimant’s Solicitors a Financial Statement disclosing up to date details of her income and expenditure by no later than 1st August 2020, or at the Claimant’s request, and endeavour, where possible to increase her monthly instalment payment going forward.
 
4. Liberty for the Claimant to apply on notice to review monthly instalment payments after 1st August 2020.
 
thank you again for your help
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Standard inclusion in all Tomlin Orders...nothing to worry about.

 

Andy

We could do with some help from you.

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  • 2 weeks later...

Hiya

i just wanted to say thank you again for all your help with this. My tomlin order is about set up I think! I’m sure this is the best possible outcome I could have got from this. Thank you x

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hey that's encouraging.

 

dx

please don't hit Quote...just type we know what we said earlier..

DCA's view debtors as suckers, marks and mugs

NO DCA has ANY legal powers whatsoever on ANY debt no matter what it's Type

and they

are NOT and can NEVER  be BAILIFFS. even if a debt has been to court..

If everyone stopped blindly paying DCA's Tomorrow, their industry would collapse overnight... 

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  • AndyOrch changed the title to Npower claim form *** Settled Tomlin Order ***
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