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    • If you are buying a used car – you need to read this survival guide.
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    • Hello,

      On 15/1/24 booked appointment with Big Motoring World (BMW) to view a mini on 17/1/24 at 8pm at their Enfield dealership.  

      Car was dirty and test drive was two circuits of roundabout on entry to the showroom.  Was p/x my car and rushed by sales exec and a manager into buying the mini and a 3yr warranty that night, sale all wrapped up by 10pm.  They strongly advised me taking warranty out on car that age (2017) and confirmed it was honoured at over 500 UK registered garages.

      The next day, 18/1/24 noticed amber engine warning light on dashboard , immediately phoned BMW aftercare team to ask for it to be investigated asap at nearest garage to me. After 15 mins on hold was told only their 5 service centres across the UK can deal with car issues with earliest date for inspection in March ! Said I’m not happy with that given what sales team advised or driving car. Told an amber warning light only advisory so to drive with caution and call back when light goes red.

      I’m not happy to do this, drive the car or with the after care experience (a sign of further stresses to come) so want a refund and to return the car asap.

      Please can you advise what I need to do today to get this done. 

      Many thanks 
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    • Housing Association property flooding. https://www.consumeractiongroup.co.uk/topic/438641-housing-association-property-flooding/&do=findComment&comment=5124299
      • 161 replies
    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

      Please note that a recent case against UPS failed on exactly the same issue with the judge held that the Contracts (Rights of Third Parties) Act 1999 did not apply.

      We will be getting that transcript very soon. We will look at it and we will understand how the judge made such catastrophic mistakes. It was a very poor judgement.
      We will be recommending that people do include this adverse judgement in their bundle so that when they go to county court the judge will see both sides and see the arguments against this adverse judgement.
      Also, we will be to demonstrate to the judge that we are fair-minded and that we don't mind bringing everything to the attention of the judge even if it is against our own interests.
      This is good ethical practice.

      It would be very nice if the parcel delivery companies – including EVRi – practised this kind of thing as well.


      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
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PCN 01 - Parked in a restricted street during prescribed hours

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Hey guys,

I just received a parking notice,

the observation time is 10:19 to 10:27.


I went and saw the same cars which were parked right next to me, and they didn't receive a parking ticket, but I did?

I'm not sure how this has happened, it was a single yellow line, with no time restriction sign anywhere.


Please help.

Thank you in advance,


if there is more information required from please let me know



Hope you aren't having a bad day as myself.

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I looked around, and there was no signs, or lamp posts.

But I may have possibly missed one if there was one behind a van or something but as far as I am aware there wasn't any.

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Your link to the location takes me to the side of a road junction, and points straight at the lamppost with the yellow sign on.



Was this sign missing when you parked there? And what is the contravention code/description on the PCN?

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as goggleyes shows a plate take a picture of the same lamppost without the plate and you are home and dry. Now if there is another lamppost with the same restriction plate on the same stretch of single yellow then the restriction is valid even if the plate is 200 yds away

I see a plate outside 50 Luckington rd and one outside 78 so you need to check whether all 3 have disappeared.

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There was no sign there. I checked. And as for the description where would that be?



Where would what be? I don't know if you see what I see when I click the link, but it takes me to a photo which points almost exactly at the sign.




Ericsbrother says if if you take a picture of the same lamppost without the sign you are home and dry. That isn't quite the case - if you could prove there was no sign when the PCN was issued it would strengthen your case, but as mentioned, there could be another on the same stretch of line, further up. You would need to check.



Chances are, the Council has a relevant photo, so if you ask for a copy you can see what sign (if any) they think applies.

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I did point out that further signs were visible on the same stretch of line but some distance away and that they still count so OP should check. Sometimes they disappear due to vandalism and sometime because there is/was a change of the prescribed hours and they havent got round to putting up the new signs.

Based on the evidence of Go Ogle i would be either looking for a new Traffic Order or just pay up rather than use the OP's current argument

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